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Reviews of Hotel Exe Paris Centre

3 out of 5
Hotel Exe Paris Centre
29 Rue D Amsterdam, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 225 out of 792 reviews" "
Rating 8 - Good. 361 out of 792 reviews" "
Rating 6 - Okay. 148 out of 792 reviews" "
Rating 4 - Poor. 40 out of 792 reviews" "
Rating 2 - Terrible. 18 out of 792 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food was terrible. They gave us a room in the basement and it felt claustrophobic. There was construction taking place inside. Walls are very thin. However the staff was friendly.
Stayed 6 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

LAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs. They let us check in earlier which is very helpful for whom just arrived Paris and have flied more than 20 hours to reach there. They also offered us a kettle, so we can have some hot water to drink. Very nice stay and we will definitely come back to this hotel for our next trip.
Stayed 2 nights in May 2023

6/10 Okay

Edwin J

Liked: Cleanliness, staff & service
The hotel was ok. I just don’t like the beds. They gave two small beds putting together to make it look like a queen size. It was so uncomfortable to sleep in those beds
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 6 nights in Sep 2022

8/10 Good

Layli

Stayed 2 nights in Sep 2022

10/10 Excellent

Hing Tong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very clean and quiet. Highly recommended.
Stayed 6 nights in Jul 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel one of the best yet Great massage and spa thankyiu
Stayed 1 night in Jun 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! Great location !
Stayed 3 nights in Jun 2022

6/10 Okay

Troy

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel but very small rooms like most small hotels in Paris. Reserved a two bed room and was given one bed. If looking for two beds confirm ahead of time that that type of room would be available
Stayed 2 nights in Jun 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the rooms and location. Very clean and super friendly staff!
Stayed 7 nights in Jun 2022

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal for transit via Saint Lazare, walking and metro around the city. The staff are all friendly and helpful. We were able to store our luggage before check in and borrowed an iron and board. They also helped us reserve a taxi.
Stayed 5 nights in Jun 2022

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again if in Paris
Very convenient to Saint-Lazarre for multiple Metro lines, buses and long-distance trains. Busy neighborhood so felt safe even at night walking alone, but hotel was quiet (no street noise). Clean and comfortable.
Stayed 3 nights in May 2022

8/10 Good

Jacqueline

Stayed 7 nights in May 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perplejo in front desk provide me a very good service
Stayed 3 nights in May 2022

10/10 Excellent

kenneth, MESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best! Spoke English and very helpful!
Stayed 6 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Starting with the positives, the service was fantastic and the breakfast was very good. It is located very close to two metro stations and plenty of restaurants for breakfast, lunch, and dinner. The cons were mostly out of their control, but it is worth stating. It was hard to get good sleep because our neighbors on all sides were loud throughout the night. There is no real thermostat control which led to us feeling warm all night. Finally, the wifi was unreliable. Overall, I would recommend it if you can get a good price and you’re willing to take the metro to the main landmarks.
Stayed 4 nights in Jan 2022

10/10 Excellent

T C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and centric stay
Hotel is very well located in a calm-safe area, a block away from supermarkets, malls and trains, plus walking distance from the Opera and Sacred Coeur. The staff is very gentil, speak many languages, and assists you 24/7. The rooms are clean and confortable, nice view even for internal rooms.
Stayed 3 nights in Dec 2021

4/10 Poor

Julia

Travelled with partner
Liked: Staff & service, amenities
We were given a room on the main floor where the window opened to a drainage crevice. It wasn't the "city views" described, or what we'd expect from a 3 star hotel at the rate we paid. The room was 15C when we arrived and couldn't be turned off air conditioning. The staff member was kind enough to provide a heater. The shower wall was too short, so the bathroom floor was covered in water after a shower. The breakfast charges were supposed to be included in the price (as shown in my expedia receipt), but were charged at 13 euros each after we left. Positives: the bed was comfortable, the location was good, the room was clean. Parking was a long distance away if we were to use a parkade. We found street parking only a five minute walk away for the weekend days. There was no way to stop next to the hotel to unload the lugguage, which was a pain in the rain. There should have been an easy covid-friendly option to have breakfast in our room instead of in a common area. Covid care was really disappointing. Mask wearing was not enforced in the common areas. We were not asked for a QR covid health code, so masks should have been more seriously enforced.
Stayed 2 nights in Oct 2021

10/10 Excellent

Raymond

Stayed 1 night in Sep 2021

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Maureen

Stayed 3 nights in Mar 2020

2/10 Terrible

John, New York

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude... room wasn’t properly cleaned once in four nights, very loud, shower broke twice, room was excessively hot.
Stayed 2 nights in Mar 2020

10/10 Excellent

Muhieddine

Stayed 5 nights in Dec 2019

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but very comfortable and clean. Great bathroom. Wish there was hair conditioner and a larger tv.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No ac Working in the rooms , I stay 3 nights and was 26 c in the room , the answer was , is not summer just open the windows, when you open windows, noice all night!!! We can’t sleep!!!
Stayed 3 nights in Oct 2019

10/10 Excellent

irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean-great staff - 5min. to Lazare train/me
Super clean - great staff - 5min. walk to Lazare train/ metro. I'd go there again!
Stayed 3 nights in Sep 2019

8/10 Good

Bing Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

6/10 Okay

James

Liked: Staff & service, room comfort
Great staff, but not getting the resident amenity
Lovely staff who are anxious to please. Problems with waste disposal with the garden court yard being used to hold waste from the restaurant and building materials. By rubbish bags and bags of rubbish were piled up i the court yard. Totally unacceptable. View from the room of the unpainted pipes and back of the building was very poor. Peeling paint is not what you expect from a good hotel.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back - lovely little hotel so close to Boulevard Haussman and easy to use as a base for everything in Paris! Great breakfast too.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was much better than I thought. It was very quite in the room. The staff was very friendly and helpful.
Stayed 1 night in Jun 2019

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable et propre. Le seul bémol était la connexion wifi très lente.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, solid hotel
Hotel Exe Paris is located just 2 mins from Liege station, making it easy to get to the hotel with luggage. The concierge staff was helpful through my 5-day stay. The main challenge at this hotel is the one tiny lift. It could only fir me & partner plus 2 pieces of luggage. so guests will definitely need to be patient or avoid the lift at crowds hours. overall, it was a pleasant stay!
Stayed 5 nights in May 2019

10/10 Excellent

Marie-Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish comfort next to train station
Great location steps away from Saint Lazare train station. Quiet and super clean and comfortable.
Stayed 1 night in May 2019

8/10 Good

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but clean and recently renovated. friendly and efficient staff. Ideally located next to Train station St. Lazare. However, can hear the elevator going up and down (wires)
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property was under construction and one of rhe 2 small elevators was always neing utilized by the construction crew and covered with cardboard. The room are way too small and pictures misleading and the beds were way too hard making it impossible to sleep the two nights we were there.
Stayed 2 nights in Mar 2019

6/10 Okay

Jacinthe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Renovated, very small room , no coffee maker.
Room is very small, bathroom is of large size though for what you would expect in France. Very clean. No coffee maker or kettle in the room was disappointing. Comfortable bed. Renovated hotel
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I love the quiet and smallness of it. It’s very beautiful in a way that is very unexpected.
Stayed 1 night in Jan 2019

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for our trip thanks
Stayed 3 nights in Dec 2018

2/10 Terrible

omar

Where do I even start. Let me just say I will never go back to this place and i would not recommend it to anyone. Worst experience ever. I was in Paris for one night, went online and booked a room at this location. I arrived very tired from my trip, walk up to the front desk to check in, the overnight guy in the front desk (in his mid to late 50's) does not acknowledge nor greet me properly. I let him know that I made a reservation online and he tells me that he is unable to locate it and that there are no rooms available. I gave him a confirmation number for my reservation and he did not accept it nor attempt to locate my reservation. I waited in the front desk for at least 30 min to sort this out. Finally, he finds my reservation, and rudely asks me to go up to the room to make sure it is clean and come back to let him know? I was shocked by his request. I went up to the room, it was not clean and because I was so tired and just wanted to rest, I slept in a filthy room. In addition, i asked for the code for the wifi. He gave me the wrong password, when i called to let him know it was not working, he yelled at me and rudely said: "What do you want me to do" and hang up on my face. I came down to resolve this and he was sleeping in his desk. Bottom Line: Worst experience of my life. The level of unprofessionalism was beyond horrible and I will never EVER stay in this hotel nor recommend it. Thanks for making my one night in Paris a nightmare. Un grand cauchemar!
Stayed 1 night in Nov 2018

10/10 Excellent

Marissa, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, there were many close restaurants and just a couple minutes walk from a metro station (St Lazare I think). Although, Paris is much larger than I anticipated to we used a chauffeur service often, but the metro system wasn’t terribly hard to figure out when we needed it. The room and restroom were clean. I’d recommend this hotel.
Stayed 3 nights in Nov 2018

6/10 Okay

German

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was a great experience and we were really happy with the gentleman who help us during the process. Courteous and helpful with every detail. Open to respond all the inquires we had at this moments. A great advantage with his communication skills English and Spanish. However by the time we check out we got a really bad time with a man with a bad attitude and lack of knowledge of what he was doing. He requested to pay a fee for 3 night when we just stayed one night at the hotel. We had an argument that delay the process and we lost the train. I asked for his name and refused to provide his name. I can believe you hire this type of person.
Stayed 1 night in Nov 2018

10/10 Excellent

conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cigarette smell in the room.
Ventilation is bad. Always have cigarette smell in the room as if someone is smoking in the room, I have to switch off the air conditioning to reduce the smell
Stayed 7 nights in Oct 2018

10/10 Excellent

Bert, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish, we had a positive experience. Very clean and well-kept hotel with very helpful and friendly staff. Breakfast had a wide selection of food. We would stay there again.
Stayed 3 nights in Oct 2018