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Reviews of Hôtel Jean Bart

2 out of 5
Hôtel Jean Bart
9 Rue Jean Bart, Paris, Ile de france

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 288 reviews" "
Rating 8 - Good. 132 out of 288 reviews" "
Rating 6 - Okay. 32 out of 288 reviews" "
Rating 4 - Poor. 14 out of 288 reviews" "
Rating 2 - Terrible. 7 out of 288 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant 3 nights at this hotel, lovely staff, room, bathroom. As a coeliac (GF) the breakfast wasn't very suitable (same as the vast majority hotels) although yoghurt, cheese and ham is available. However the location, 2 minutes walk to Judy café and Le Pont Traversé both of which supply fully gluten free menus make this the perfect location - along with the wonderful Jardin Du Luxembourg nearby.
Stayed 3 nights in May 2024
Response from HJB on 22 May 2024
Thank you.

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in May 2024
Response from HJB on 22 May 2024
Thank you

8/10 Good

katsuhito

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpfully
Stayed 2 nights in May 2024
Response from HJB on 15 May 2024
THANK YOU

10/10 Excellent

Lia, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, excellent location close to Luxembourg Garden, Bulvard Saint Germaine, Monparnass, Sorbonne and more. The supermarket entrance right by the hotel downstairs. Many restaurants and money exchange nearby. Good continental breakfast was included in our stay which was very convenient. Great private shower and a little balcony in the room.
Stayed 4 nights in Apr 2024
Response from HJB on 1 May 2024
Merci!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the property was friendly and helpful. The room was very clean. A good value.
Stayed 3 nights in Apr 2024
Response from HJB on 17 Apr 2024
Thank you

2/10 Terrible

Kathy

This is the worst hotel I ever stayed in in decades of travel for work and pleasure halfway around the world. They lost my key with no apologies when they found it. They forgot my wakeup call. You only get one towel. They don’t clean the rooms but ask you to open the windows instead. Total amateur is my kindest description
Stayed 6 nights in Apr 2024
Response from HJB on 9 Apr 2024
bonjour Madame,je pense qu'il y a eu beaucoup d'incompréhension lors de votre séjour .Concernant les différents points négatifs :Pour votre clé de chambre , nous vous avons donné immédiatement un double, en croyant que peut être, vous aviez pu la faire glisser, nous vous faisons encore, toutes nos excuses.Pour votre réveil, il a été programmé, la dame de ménage est même venue à votre porte de chambre sans succès. Dans nos S.D. B vous avez à disposition un drap de bain, et une serviette de toilette, savon, et gel douche,pour des raisons d'écologie de protection de notre planète nous avons mis , des étiquetages pour mettre le linge sale au sol si vous voulez des nouvelles serviettes propres. Mais vous aviez mis la pancarte ne pas déranger pendant votre séjour, sinon les chambres sont faites automatiquement tous les jours, nous n'avons donc, pas pu vous ouvrir votre fenêtre . Encore navré de tous ses désagréments. C'est la pire note pour notre hôtel que nous avons reçu depuis des décennies Cordialement

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres propre, bon petit déjeune, ambiance agréable. Belle petite place à bon prix. Seul bémol... le wifi est très faible... en 2024 ce n'est plus un "nice to have" c'est essentiel!
Stayed 3 nights in Mar 2024
Response from HJB on 26 Mar 2024
bonjour merci nous sommes désolés pour le problème de wifi cela est très compliqué a résoudre mais nous faisons notre possible cordialement

10/10 Excellent

TAKEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very kind and the room was clean and beautiful. There is a supermarket right in front of the hotel, which was very convenient.
Stayed 2 nights in Dec 2023
Response from HJB on 11 Jan 2024
THANK YOU

8/10 Good

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely little hotel in a brilliant location - small room but largely comfortable apart from the lumpy pillows on the bed
Stayed 3 nights in Oct 2023
Response from HJB on 17 Nov 2023
Thank you.We gonna see for the pillow.

2/10 Terrible

Brenin

Stayed 5 nights in Oct 2023

10/10 Excellent

EUGENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean,
Stayed 3 nights in Oct 2023
Response from HJB on 28 Oct 2023
Thank you

4/10 Poor

Marshall

Disliked: Staff & service, room comfort
Avoid this place
We are still trying to figure out how this hotel rates 4+ stars in anyone’s guide. The room was like a glorified dorm room, with a shower too small for an adult to use. The soap dispenser in the shower ran out of soap and was not refilled. There was no hair dryer in the room — and no plug-in w/in 10 feet of a mirror. When we asked for tissues for our room, we were directed to a communal box in the lobby, from which we were invited to extract what we needed. We loved Paris but, in the midst of a trip that has taken us from Vienna to Amsterdam, this Paris hotel was definitely the low point.
Stayed 4 nights in Oct 2023
Response from HJB on 28 Oct 2023
Bonjour, Merci pour votre retour. Nous avons des sèches cheveux sur demande à la Réception et s'il vous manquait du savon il suffisait de nous le demander nous aurions fait le nécessaire, cela doit être un oubli des dames de ménage. La prise électrique de la SDB se trouve dans l'armoire de toilette, vous n'avez pas dû la voir. Nos chambres ont toutes des dimensions supérieures aux normes européennes demandées. Nous ne mettons pas de mouchoirs dans les chambres, nous sommes juste un 2 étoiles.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean and quiet. good location
Stayed 2 nights in Oct 2023
Response from HJB on 1 Nov 2023
Thank you

10/10 Excellent

Judith

Stayed 2 nights in Oct 2023
Response from HJB on 28 Oct 2023
Merci

6/10 Okay

Huyen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from HJB on 29 Sept 2023
Merci

8/10 Good

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall stay, messy checkout
I liked this hotel. It was close to attractions and cheap enough with a clean, modern bathroom. The bathroom was recently renovated so it looks completely different than the rest of the room, which was quite dated. We had an issue with checking out. The individual working there in the morning didn't really speak English she tried to charge us in full when we'd already paid up-front on Hotels.com. I showed my receipt and even my bank statement where the money was credited on the day of booking, but she had no idea about it. She didn't even know that Hotels.com was a part of Expedia. We ended up not paying the balance then, but we agreed to come back in the evening since we were to leave our bags and speak with the manager in charge. I ended up calling Hotels.com customer service to tell them about the issue, and to ask them to confirm with the hotel that we were only to pay the tourist tax, and they took care of it. If we had been in a hurry to check out, this would have been a huge problem.
Stayed 2 nights in Sep 2023
Response from HJB on 18 Sept 2023
Hello, Sorry for the mistake. We have new staff.Please see you again

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly safe hotel in a lovely area
Bedroom and hotel reception looked a little dated but were spotlessly clean. The bathroom was modernly decorated with a nice powerful shower and there was a kettle in the room and fans that we weren’t expecting. Stayed with my teenage daughter and the hotel and surrounding area felt very safe and the staff were all very friendly. Loved that their was a couple of small supermarkets across the road and its close proximity to the beautiful Luxembourg gardens and St Germaine and Notre Dame. It was also only five mins walk to Metro and bus stops to get to rest of city and felt perfectly safe walking back from them late at night. Had a wonderful time in Paris and would highly recommend hotel if you are in a budget as its a lovely area to stay.
Stayed 3 nights in Sep 2023
Response from HJB on 9 Sept 2023
Thank you

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to city park and several restaurants, coffee shops and patisserie shops.
Stayed 1 night in Aug 2023
Response from HJB on 6 Sept 2023
thank you

8/10 Good

Denis

Stayed 6 nights in Aug 2023
Response from HJB on 29 Sept 2023
Merci

8/10 Good

Avelino

Travelled with family
Liked: Cleanliness, staff & service
Location is good. Walking distance to transportation and shopping. Nice to stroll along the area. We walked to the Louvre museum.
Stayed 1 night in Aug 2023
Response from hjb on 6 Sept 2023
Thank you

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from HJB on 28 Aug 2023
nous espérons que vous reviendrez pour un autre séjour restons à votre disposition cordialement

2/10 Terrible

Anatoliy

Stayed 1 night in Aug 2023
Response from HJB on 24 Aug 2023
BonjourVous me donnez comme appréciation horrible mais vous ne me dites pas pourquoi aussi comment voulez-vous que je vous répondeQu'est-ce qui était horrible? La chambre ? le personnel? l'accueil? Le petit déjeuner?si vous m'aviez dit ce qui vous posait problème j'aurai essayé au mieux de vous contenterJe suis vraiment désolée pour vous que votre passage chez nous vous ait laissé un aussi mauvais souvenirBien cordialementLa direction Mme P.Lechopier

8/10 Good

Pamela, Eugene

Travelled with partner
Liked: Staff & service
Property getting renovations, quite noisy at times during day. Construction dust occurring. Staff pleasant. Our room aged but functional. Bathroom tight, sink hard to use. Mattress comfortable, but not soft. Grocery across street got early morning deliveries. Otherwise quiet, residential one way street.
Stayed 3 nights in Aug 2023
Response from HJB on 22 Aug 2023
Thank you

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from HJB on 1 Aug 2023
Merci

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
An economical choice in Paris
This small hotel is in a nice location, only a couple of blocks from the Luxembourg Gardens, metro stops, etc. There is a grocery store across the street. There is no air conditioning, so the building was warm in July, but a fan was provided and opening windows cooled off the room at night. Wifi was okay but not fast.
Stayed 2 nights in Jul 2023
Response from hjb on 23 Jul 2023
thanks

10/10 Excellent

Enelda, Piscataway

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place and location
Stayed 2 nights in Jul 2023
Response from HJB on 1 Aug 2023
Thank you

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to Luxemberg Garden, very quiet and safe. Room clean. Breakfast can be improved. Espresso/Cappuccino not fresh.
Stayed 4 nights in Jul 2023
Response from HJB on 1 Aug 2023
Thank you.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Luxembourg Gardens and RER stop, as well as Metro stops.
Stayed 1 night in Jul 2023
Response from hjb on 23 Jul 2023
thanks

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Clean and spacious room. Adequate elevator
Stayed 1 night in Jul 2023
Response from hjb on 23 Jul 2023
thanks

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
There is a mini market in front it was useful. To Eiffel tower is a 40 min walk but transportation is near by. Staff was friendly. Room was nice.
Stayed 2 nights in Jul 2023
Response from hjb on 23 Jul 2023
thanks

10/10 Excellent

Lori Kopf

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay at Hotel Jean Bart. Room was small but very clean and decorated nicely. Don’t let the lobby and halls discourage you - they have nice rooms. Great location. Staff is very nice.
Stayed 4 nights in Jun 2023
Response from hjb on 23 Jul 2023
thanks

10/10 Excellent

Marla C

Liked: Cleanliness, staff & service, property conditions & facilities
So lovely. The people were kind and helpful. Perfect easy breakfasts in the morning. Highly recommend for the simple traveler.
Stayed 2 nights in Jun 2023
Response from HJB on 16 Jun 2023
Hello. Thank you

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo in Paris
Nice small hotel in a quiet neighborhood near the train and many bus options. Grocery store right across the street for all your needs. You can walk to many great places within 20 minutes. Tons of restaurants within 10 minute walk. I think my room was recently remodeled so it was nice. Rooms are typical big city Europe size--pretty small. I do not think this place has AC so be aware if you stay there in the summer. Breakfast was pretty simple so you can skip paying for that and just go to one of the many coffee shops in the area. WiFi was great.
Stayed 3 nights in May 2023
Response from HJB on 1 Jun 2023
nous vous remercions de votre avis et espérons vous revoir cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from HJB on 1 Jun 2023
merci a bientôt de vous revoir cordialement

8/10 Good

sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple and relaxed
Just simple, friendly, and in a great spot!
Stayed 6 nights in Apr 2023
Response from HJB on 15 May 2023
NOUS VOUS REMERCIONS A TRES BIENTOT AVEC PLAISIR

8/10 Good

chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional French style community and close to Luxembourg park. Walking distance to Louvre and many famous sites.
Stayed 6 nights in Apr 2023
Response from HJB on 15 May 2023
restons a votre disposition cordialement

10/10 Excellent

Jolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lovely hotel. Will back again.
Stayed 2 nights in Apr 2023
Response from HJB on 3 May 2023
Thank you

10/10 Excellent

L'huillier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
Little very cute hotel. Simple but was confortable. The hotel is located in a nice quarter of Paris and it is very quiet.
Stayed 1 night in Apr 2023
Response from HJB on 17 Apr 2023
merci nous espérons vous revoir prochainement avec plaisir cordialement HJB

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a Hotel
A great place to stay. The room picture does not do this hotel justice. Mine was clean, contemporary and quiet. Breakfast was good. Situated within easy walks of two Metro lines, the Palais de Luxembourg and small cafes.
Stayed 5 nights in Apr 2023
Response from HJB on 11 Apr 2023
Nous vous remercions et espérons vous revoir avec plaisir cordialement HJB

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel I stayed with 2 of my daughters for 3 nights. We found the hotel very clran and comfortable in a quiet location, but neat shops and cafes and the metro. Its typically a french quirky building with spiral stairs that are served by a small lift to every floor. We enjoyed the large windows with a juilette balconies unlike the usual generic hotels with fixed windows. The breakfast was delicious and staff very friendly. We will visit again.
Stayed 3 nights in Mar 2023
Response from HJB on 2 Apr 2023
Thank you so much

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to bus & metro. Nearby cafes & beautiful Luxembourg garden. Hotel Jean Bart was our first choice for a return trip to Paris!
Stayed 9 nights in Mar 2023
Response from HJB on 27 Mar 2023
A UN PROCHAIN SEJOUR MERCI CORDIALEMENT HJB

6/10 Okay

John

Travelled with family and small children
Liked: Staff & service
The Hotel Jean Bart is very much a "you get what you pay for" situation. The owners and staff are so friendly and so very helpful that I wish I could give it a 5-star review, but the linens, bedding, and carpet just need a serious upgrade. When your 7-year-old says, "Daddy, someone spilled spaghetti on the bed" the minute you walk into the room, that's ... not a great sign. We removed the bedding immediately, to say the least. None of this is meant to suggest that the hotel is unclean. It's not. The maintenance is no worse than any other hotel. It just needs an update and some amenity investment. It's a wonderful neighborhood, easily walkable to the Luxembourg Gardens and multiple metro and bus stops. At the end of the day, would I stay again? Why, yes, I would. The price is right. The location is great. The staff means well. But ... The quality of the room itself needs some work. I would hope that the owners just put a little money back into their business in 2023. Buy some new blankets. Update the fixtures. That's all.
Response from HJB on 27 Feb 2023
bonjour nous avons bien compris votre demande vous auriez dû dès votre arrivée en chambre prévenir la réception nous aurions fait le nécessaire nous en sommes désolés concernant les draps malheureusement le prestataire qui est connu de tous les hôteliers a parfois des draps propres mais avec des faux plis concernant les couvertures nous essayons de les renouveler nous vous remercions de vos suggestions et vous souhaitons une bonne continuation cordialement

8/10 Good

Tomasz

Stayed 4 nights in Nov 2022
Response from HJB on 5 Dec 2022
Nous vous remercions pour votre avis favorable toute l'équipe vous souhaite des bonnes fêtes de fin d'année

6/10 Okay

Nicholas

Travelled with family
Disliked: Property conditions & facilities, room comfort
Renovation please!
This place is in desperate need of renovation. The location is very good, near Luxembourg Gardens and metro stations, the staff is friendly but it has definitely seen better days.
Stayed 3 nights in Nov 2022
Response from HJB on 23 Nov 2022
Hello,we do renovations every year. Your room is scheduled for next year with covid our schedule has been delayed, thanks for your understanding

8/10 Good

Bernal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and quiet location
Stayed 3 nights in Oct 2022
Response from HJB on 22 Oct 2022
Thank you

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked having breakfast available at 7am, as we found it difficult to find cafes that were open early in France. The location was good; we were able to walk or hop on the subway to get wherever we needed to go. It was a great option at a reasonable price.
Stayed 2 nights in Sep 2022
Response from HJB on 7 Oct 2022
Thank you. Hope to see you again.

10/10 Excellent

Paul

Stayed 3 nights in Sep 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the hotel Jean-Bart before. When I got there this time, they said that my room wasn't available because it had a plumbing problem. So they put me in a hotel around the corner. That was a little disconcerting, but it turned out just fine because the hotel around the corner was very nice.
Stayed 1 night in Sep 2022
Response from HJB on 26 Sept 2022
bonjour malheureusement nous avons parfois comme partout des soucis de plomberie nous essayons toujours de faire le maximun pour nos clients et de faire un relogement équivalent ou supérieur à nos frais si notre hôtel est complet veuillez nous excuser HJB

8/10 Good

Thor Eivind

Stayed 3 nights in Jul 2022
Response from HJB on 8 Aug 2022
Thank you

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022