Minibar, in-room safe, individually decorated, individually furnished

Reviews of Hotel Ile de France Opéra

3 out of 5
Hotel Ile de France Opéra
26 Rue Saint Augustin, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 192 reviews" "
Rating 8 - Good. 81 out of 192 reviews" "
Rating 6 - Okay. 36 out of 192 reviews" "
Rating 4 - Poor. 10 out of 192 reviews" "
Rating 2 - Terrible. 10 out of 192 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my interesting places
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Dear Henry,Thank you for your positive review.We are pleased that we were able to meet your expectations.All of the team look forward to seeing you again in the future.Kind regards,

6/10 Okay

Anita

Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Chère Anita,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Ce serait un plaisir de vous revoir pour un séjour plus réussi.Bien cordialement,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. end up staying in the small studio which was perfect for me since I was traveling solo. Restaurant shops, great location. Found parking spot right in front of the hotel. very helpful staff.
Stayed 1 night in Feb 2024
Response from La Direction on 5 Feb 2024
Dear Christian,Thank you for your kind review of your recent stay at our hotel.We're delighted to hear that our studio accommodation suited your needs perfectly as a solo traveler and that our location, with its proximity to restaurants and shops, added convenience to your stay. It's also great to know you found parking just in front of the hotel, although we usually recommend booking one of our secure parking spots for ease. Our team strives to be as helpful as possible, so your acknowledgment is truly appreciated.We look forward to seeing you again soon.Best regards,La Direction

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 14 Nov 2023
Chère Charlotte,Merci pour cette excellente appréciation.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous revoir parmi nous,

8/10 Good

Laurent

Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Cher Laurent,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir chez nous.Bien à vous,

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Manager on 30 Oct 2023
Dear Shana,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff very helpful and friendly! The location is so convenient and the area felt very safe. Our room was perfect for our needs and we appreciated the small fridge. The bed was very comfortable and we were happy with our hotel choice.
Stayed 3 nights in Sep 2023
Response from Manager on 9 Oct 2023
Dear Lisa,Thank you for taking the time to share your review with us.We are thrilled to hear that our staff was helpful and friendly, as we strive to provide excellent service to all our guests. It's great to know that you found our location convenient and safe, making it easy for you to explore the beautiful city of Paris. We're glad that our room met your needs and that you appreciated the comfort of your bed.We all look forward to welcoming you back in the future.Kind regards,

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , small boutique hotel
Great location close to Palais Garnier , and lots of shops cafe restaurants etc Only negative was having very steep stairs in the room to the ensuite bathroom
Stayed 2 nights in Sep 2023
Response from Manager on 12 Sept 2023
Dear Jane,We thank you for taking the time to provide us with your feedback.We are delighted to hear that you enjoyed our prime location near Palais Garnier and the variety of shops, cafes, and restaurants in the area. We take pride in being situated in the heart of Paris, making it convenient for our guests to explore the city's most beautiful sights.We appreciate your feedback regarding the steep stairs in your room leading to the ensuite bathroom. Our duplex rooms do have stairs connecting the two levels, and we understand that this may not be suitable for everyone. In the future, please do not hesitate to let us know your preferences, and we would be more than happy to accommodate you in a room that better suits your needs.We would be delighted to welcome you back for another stay in the future. Best wishes,

2/10 Terrible

Nicola

Disliked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Gemillia, Lansing

Travelled with group
Liked: Cleanliness, staff & service
The hotel was old but clean. Nothing special and the elevator was out of order and we had to carry luggage to 4th floor
Stayed 2 nights in Sep 2023
Response from Manager on 9 Sept 2023
Dear Gemillia,Thanks for the time taken to share your experience.We are glad to hear that you found our hotel clean. Our historic building has been recently renovated to ensure a comfortable stay for our guests.We apologize for the inconvenience caused by the elevator being out of order during your stay. Our lift usually stops on the 4th floor, and our staff are always happy to assist with luggage when needed.We hope to welcome you back in the future.Best wishes,

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff that made me feel very welcome. Appreciated having someone at the desk 24 hours a day. Room was as described / pictured online and clean. Location is amazing. Few minutes walk to shopping and the Lourve
Stayed 3 nights in Jul 2023
Response from La Direction on 5 Jul 2023
Dear Karolina,Thank you for sharing this review.It is wonderful to receive your kind review of your recent stay with us. Thank you very much for acknowledging the excellent service provided by our team members. We strive to ensure that each and every guest has the best experience possible, and your positive feedback is really rewarding.We look forward to welcoming you back. Best regards,La Direction

6/10 Okay

Richard

Liked: Cleanliness, staff & service
We were there during the week of 6/26/23. two things that i personally didn’t like. the A/C was set at 19 celsius and it was hot during my stay. i could not control it on my end and asked the hotel if they could lower it by one celsius and they could not. The other is the room size for two. It is very small like 100 sqt. if you are single. it will be fine but if you are a couple that are about 6 feet and over. make sure you verify the size. you will feel uncomfortable. The staff was very accommodating and very friendly and the area is near to everything.
Stayed 7 nights in Jun 2023

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice! They were very accommodating even when we had a late check-in. The rooms are plenty big for travelers, and they are cleaned by staff every day. I cannot recommend this spot enough!
Stayed 3 nights in May 2023
Response from Manager on 5 Jun 2023
Dear Molly,Thank you for sharing your review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We also appreciate your mention of your spacious room and we are glad it met your needs.We look forward to seeing you again on your next stay.Best wishes,

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Manager on 16 May 2023
Dear Ana,Thank you very much for this kind review of your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for short city break
Great location, friendly concierge, reasonable price and facilities. Room was a little small but it worked for us as we didnt spend much time in the room itself.
Stayed 3 nights in May 2023
Response from Manager on 16 May 2023
Dear Guest,Thank you for taking the time to share your experience.We are delighted that our location was ideal for you and thank you for your kind mention of our team; we are happy that you received such friendly and professional service.For your next visit, we do have various categories and sizes of rooms available and would be happy to help you find one entirely suited to your requirements; please do not hesitate to let us know.We hope we have the pleasure of welcoming you back again on a future visit. With kind regards,

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, near to all transport, walkable to many attractions. friendly staff, clean and quiet. Small basic rooms but all you need when you are out all day
Stayed 4 nights in Apr 2023
Response from Manager on 9 May 2023
Dear Natasha,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our fabulous location, which is indeed close to many attractions and transport options.It's great to know that our friendly staff and clean, quiet rooms contributed to your enjoyable stay. We understand that our rooms may be on the smaller side, but as you mentioned, they provide all the essentials for a comfortable stay after a day of exploring the city.We hope to have the pleasure of welcoming you back on your next visit to Paris. Best regards,

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2023
Response from E. Dagnaud, Owner on 7 Apr 2023
Dear Jennifer,Thank you for sharing your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,E. Dagnaud, Owner

10/10 Excellent

Anastasia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Greta place to stay! Clean and very close to everything great location friendly staff!
Response from E. Dagnaud, Owner on 7 Apr 2023
Dear Anastasia,Thank you for sharing this review.We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our convenient location and high standards. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to welcoming you again soon.Best wishes,E. Dagnaud, Owner

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2023
Response from E. Dagnaud, Owner on 7 Apr 2023
Dear Guest,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another excellent experience with us. Kind regards,E. Dagnaud, Owner

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Response from E. Dagnaud, Owner on 7 Apr 2023
Dear Patricia,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We all look forward to welcoming you back in the future.Kind regards,E. Dagnaud, Owner

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from E. Dagnaud, Owner on 7 Apr 2023
Dear Marina,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to the pleasure of welcoming you back. Many thanks again,E. Dagnaud, Owner

2/10 Terrible

Halen

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
It took the staff over a week to get back to me about a booking issue (that was partially orbitz fault). And then when the trip came up, it took them 24 hours to even notice that we weren’t there. Got a very sterile “sorry” email. I’m sorry too. Sorry that I considered staying there.

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable hotel.
Stayed 3 nights in Oct 2022
Response from E. Dagnaud, Owner on 25 Oct 2022
Dear Madeleine,Thank you for such a positive review of your stay.It is wonderful to know that you enjoyed your stay, and we appreciate your mention of our team's top-notch service.We look forward to welcoming you back on a future occasion. Best wishes,E. Dagnaud, Owner

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a very nice 6 night stay at this hotel. Staff were great and very responsive to any requests we had. The room size is exactly like the picture, and though small, very functional. One of the other great features was location, as it was on a quiet street, and less than 4 mins away from 2 different metro lines, Opera and Quatre Septembre. Plus, just a 10 minute walk away from the Louvre, and down to the river! Kevin H.
Stayed 6 nights in Jun 2022
Response from E. Dagnaud, Owner on 28 Jun 2022
Dear Kevin, Thank you for taking the time to share your review. We are pleased you had an enjoyable stay with us and you found our location ideal for your needs with different transport options within walking distance and easy access to the city. Furthermore, we would like to thank you for your kind compliments to our team who will be happy to know they impacted your stay in such a positive way. We hope to have the opportunity to welcome you back. With very best wishes, E. Dagnaud, Owner

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from E. Dagnaud, Owner on 28 Nov 2021
Dear Peter, Thank you for letting us know how you rated your recent stay. We are glad we met your expectations. We hope to welcome you back for a return visit. Best regards, E. Dagnaud, Owner

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal service, cleanliness, immediate and unending hot water, comfortable bed. What we needed to get use to was the cozy quarters. Suggest maybe a few floating shelves in the bathroom.
Stayed 7 nights in Aug 2021
Response from E. Dagnaud, Owner on 24 Aug 2021
Dear Guest, Thank you very much for your feedback. We take pride in the high level of personal service we offer so it is really rewarding to receive your positive feedback about our team members. Thank you also for appreciating the high standards we set ourselves. We always welcome any suggestions from our guests; rest assured we have taken good note of your comment and will consider it for the future. We hope to have the pleasure of welcoming you back in the future. Kind regards, E. Dagnaud, Owner

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ok, but shower is a challenge
New toilet, but shower tap is impossible to use. Shower is not suitable for average height as ceiling is very low.Elevator only goes up to 4th floor, next 2 floors are catered by stairs only.
Stayed 2 nights in Sep 2019
Response from E. Dagnaud, Owner on 17 Sept 2019
Dear Guest, Thanks for taking the time to post feedback about your stay at our hotel. We're sorry your stay didn't meet all your expectations and that your shower was not quite to your liking. Although this is not an issue that we usually receive, we would've happily looked for an alternative room with bathroom facilities that better suit your requirements. The elevator does indeed stop at the 4th floor, and there are some steps to climb, nevertheless, we gladly assist our guests with their luggage. Please don't hesitate to make us aware of any mobility issues. We hope to welcome you back for a return stay with us in the future. Best wishes, E. Dagnaud, Owner

8/10 Good

JennieC, NY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great except for the slanted shower that’s impossible to stand up in and the room being a bit too dark. Location is excellent and the staff is very friendly and helpful. Will stay there again because we loved the staff, people is always more important than amenities!
Stayed 8 nights in Aug 2019
Response from E. Dagnaud, Owner on 19 Aug 2019
Dear Jenniec, Thank you for taking the time to share your stay experience. It means a lot to know that you found our location to be so ideal for exploring the city. As it relates to the shower, we have noted your feedback and will consider it closely. Thank you especially for your recommendations for a return visit and stay with us. We really look forward to seeing you on your next visit. Best regards, E. Dagnaud, Owner

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had everything I could want, including a mini fridge and a towel warmer.
Stayed 3 nights in Jun 2019
Response from E. Dagnaud, Owner on 23 Jun 2019
Dear Guest, Thank you for such a positive review and the top rating. We always aim to provide a comfortable atmosphere, along with variety of amenities to our guests. We look forward to seeing you on your next stay. Kind regards, E. Dagnaud, Owner

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Had to change the room after the first night.
I booked for 5 nights. After settling in the room first night, I was asked to change the room from the following night. If this is the case, they should not have accepted my booking from the beginning.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good access to all transportation
Stayed 6 nights in Apr 2019
Response from E. Dagnaud, Owner on 22 Apr 2019
Dear Guest, Thanks for your feedback. We are pleased you enjoyed our location and the local transport options. We hope everything else was to your satisfaction. It would be a pleasure to welcome you again. Kindest regards, E. Dagnaud, Owner

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location was great. We booked this because it was on the route of hop-on hop-off bus. We paid for a 4 person room. But it wasn't a hotel room. It was an attic on top of the hotel converted into a room. We had to get off the elevator on 4th floor and then climb two levels of stairs with our heavy luggage. The room as such a mess, two beds on the side had slanted roof that would hit your head when you wake up. The attached bathroom did not have a shower. Just a bathtub with the slanted roof at 5 feet height. Meaning, you can't even stand straight let alone have a shower. This is the worst experience for a hotel room. This doesn't deserve the $324 per night.
Stayed 1 night in Apr 2019
Response from E. Dagnaud, Owner on 17 Apr 2019
Dear Guest, Thank you for taking the time to write this review. We are pleased to hear that you found our location to be convenient with the good selection of transport options nearby. We are sorry to hear that you were not satisfied with your room; please note that we do offer different room categories and sizes to suit different needs and our reception staff would have been delighted to have moved you to a different room depending on availability, had we been informed of this issue and to have assisted you with your luggage. Your comfort is always our top priority. We look forward to welcoming you back in the future. Kind regards, E. Dagnaud, Owner

10/10 Excellent

James, CN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel I stayed in Paris. It is closer to metro stations mins to walk to many attractive spots. Also walkable to nearby restaurants and shops. I would like to stay there again next time.
Stayed 3 nights in Dec 2018
Response from E. Dagnaud, Owner on 5 Jan 2019
Dear James, We would like to thank you for this kind review about our hotel. We are pleased you enjoyed our hotel and appreciated the transport options. We hope everything else was to your satisfaction. We look forward to seeing you on your next stay. Kind regards, E. Dagnaud, Owner

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Small but Good
Great place to sleep. Rooms are small and bathroom was really small with bad layout. But beds were comfy and staff was very nice and location was great for walking all over Paris. For a couple it would have been easy and great. Not great for 3.
Stayed 4 nights in Nov 2018
Response from E. Dagnaud, Owner on 26 Nov 2018
Dear Joel, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and the comfort of your room. Please know that your comments regarding room size has been duly noted. Thank you for mentioning our team's courteous service; this encourages us to constantly improve our performance. We would love to welcome you back on another occasion. Best regards,

8/10 Good

Lena

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018
Response from E. Dagnaud, Owner on 26 Nov 2018
Dear Lena, Thank you for the good rating. We look forward to welcoming you again. Best regards,

8/10 Good

Michael

Small but Quaint
It’s a boutique hotel so small but quaint. The staff are very friendly and helpful. The room is small but has everything you need. Close to all tourist modes of transportation and opera house.
Stayed 6 nights in Sep 2018
Response from E. Dagnaud, Owner on 13 Sept 2018
Dear Michael, Thank you for taking the time to share your positive review. We are pleased you enjoyed your stay in our traditional 18th-century building with its modern and elegant interiors and furnishings. As you mention our hotel enjoys a privileged location in the heart of the capital, at only a short walk to the stately Louvre Museum and the Tuileries Gardens. Place Vendôme and the Palais Royal are also very easily accessible. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our reception team, it will encourage them to continue in their efforts. We do however have rooms of varying sizes, perhaps we could help you find one more adapted to the size you require on your next visit. Once again, thank you for your feedback. We look forward to welcoming you. Best wishes, E. Dagnaud, Owner

10/10 Excellent

Alex, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel at the Center of the city close to the Opera and some of the best pastry masters like Pierre Herme and Yann Couvrer. The hotel was exceptionally clean and smelled fantastic. The staff were exceptionally professional and polite
Stayed 2 nights in Aug 2018
Response from E. Dagnaud, Owner on 28 Aug 2018
Dear Alex, Thank you very much for this kind review about your recent stay. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. We are glad you found our location ideal for your needs and so near to so many temptations! We would be very happy to see you again on a future occasion. Kindest regards, E. Dagnaud, Owner

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel with colorful wall decor! nice sized bathtub for relaxing, tasty breakfast, shops in walking distance.
Stayed 1 night in Aug 2018
Response from E. Dagnaud, Owner on 18 Aug 2018
Dear Guest. Thank you for this kind review. We are pleased you enjoyed your stay in our traditional 18th-century building with its modern and elegant interiors and furnishings. We are glad you enjoyed the bathtub, your comfort is our top priority. Thank yu for mentioning our tasty breakfast buffet. I hope we have the pleasure to welcome you back on a future visit. Best Regards, E. Dagnaud, Owner

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very Nice room, small but cost and decorated with class.
Stayed 1 night in Aug 2018
Response from E. Dagnaud, Owner on 15 Aug 2018
Dear A Traveler, Thank you very much for your review. It is wonderful to hear that you enjoyed your room and its stylish decor. We are grateful that you chose to stay with us, and we hope that you will return for another pleasant stay in the future. Thank you again for your feedback. Best regards, E. Dagnaud, Owner

8/10 Good

Jose, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location and clean Room.
Stayed 4 nights in Jun 2018
Response from E. Dagnaud, Owner on 12 Jul 2018
Dear Jose. It was a pleasure to receive your kind appraisal of your stay with us at Hotel Île de France Opéra. We are happy to know that your time with us was pleasant and that our location was to your liking. We hope to welcome you back soon! Best regards,

6/10 Okay

David

Liked: Cleanliness, staff & service
Good but flawed.
The location of the hotel was good. The bathroom was difficult as the shower was very difficult to get to work. The pull piece on the tap required many tries before it worked. The bath water was very slow to run away and the drain obviously needs cleaning out.
Stayed 1 night in Jun 2018
Response from E. Dagnaud, Owner on 27 Jun 2018
Dear David, Thank you for your comments regarding your recent stay with us. We are pleased that you found our location to be good. We however wish you had informed us of the issues with your bathroom during your time with us. Our maintenance team is available 24/7 and would have been able to take immediate action to make your stay more comfortable. We do hope you will give us the chance to make your next visit more enjoyable.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Diner En LE BLANC
Impeccable customer service
Stayed 3 nights in Jun 2018
Response from E. Dagnaud, Owner on 14 Jun 2018
Dear Rhonda, Thank you for such positive remarks. We are so pleased to know that your recent stay at Hotel Île de France Opéra was wonderful. Our team is dedicated and always strive to give the best experience to every guest. Thank you so much for all your compliments. We appreciate it. We look forward to welcoming you again. Best wishes, E. Dagnaud, Owner

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not as Advertised Owner not caring about experienc
The room we were checking in was was not as advertised in any photo. Spoke with owner who told me I could leave but not get money back, also rude. Hotel staff told us it’s against the law to bring someone else is the room. The person was not staying the night. Stayed at another hotel that was more courteous and took the time to explain the no guest spending the night rule for safety reasons not visiting. Window in the first room faced a wall sorta with stuff on ledge. Important to note after co plaining we were moved to the room picture shown on Orbitz.
Stayed 4 nights in Apr 2018
Response from E. Dagnaud, Owner on 11 Apr 2018
Dear Guest, Thank you for your recent review of your stay at Hotel Île de France Opéra, Paris, We are grateful for your feedback about your experience at our hotel. We regret that you were not satisfied with the initial room you booked, however, our team did strive to do everything within their power to find an immediate solution at the time. Our guests' satisfaction is our top priority. When you showed us the photo on our website that you were referring to we moved you to this exact room (No. 33). You kept the key until the checkout date, so you did stay with us for the full duration. We appreciate your high rating for cleanliness. We sincerely apologise for any inconvenience and do hope that you will give us the chance to offer you an improved experience in the future. I hope that we have the pleasure of seeing you again. My best regards,

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Opera
I love this small hotel located near the Opera. Ian the manager was so helpful and so funny!
Stayed 9 nights in Sep 2017
Response from GILARI on 18 Oct 2017
Dear Celeste, Thanks for your positive feedback. Thanks for praising our prime location in Paris near Opera Garnier, Tuileries Gardens and Auber station. Your touching words about the good quality of service and reception are genuinely appreciated. They will be shared with the whole team. We would be happy to welcome you anew. Best Regards. E. Dagnaud, Owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Bathroom is small but understandable due to the golden location and restriction of old buildings. Will stay again if visit Paris.
Stayed 2 nights in Sep 2017
Response from GILARI on 20 Sept 2017
Dear Guest, Thank you for sharing your views of Île de France Opéra Hotel, located right in the heart of Paris, by the stately Louvre Museum and the Tuileries Garden. We are so pleased that you will come to visit us, again. Please note that if you would like more space, we will be delighted to offer you one of our triple or quadruple rooms for your next stay. All of the team look forward to welcoming you back. Kind regards, E. Dagnaud, Owner

8/10 Good

Rick, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
We stayed in a "family room" which turned out to be a studio with a loft bed for the kids. There is a kitchenette and table for 4. Very convenient! The hotel is on a quiet street that is very close to restaurants, bars, and, of course, the Louvre.
Response from E. Dagnaud, director. on 19 Apr 2017
Dear Rick, Thanks for this positive opinion regarding your stay at Île de France Opéra hotel in Paris. Comments like yours are a precious reward for our collaborators whose main priority is your satisfaction. We are glad your room suited you. Thanks for alluding to our location in a calm street, restaurants and worthwhile attractions. We would like to welcome you one more time. Kind regards,

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, great deal
Walls were paper thin and I had loud neighbors but I went to bed later and woke up earlier than them so it was fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Good quality/ clean/ modern.
Clean room, bit small, but even with all of my luggage made it work. Def for 1 person is better. Amenities were all great, and it was a perfect experience. Good location, staff very friendly and helpful - so so nice. Good shower and water pressure :) Important!