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Reviews of Hôtel du Rond-Point des Champs-Élysées

4 out of 5
Hôtel du Rond-Point des Champs-Élysées
10 Rue De Ponthieu, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 237 reviews" "
Rating 8 - Good. 37 out of 237 reviews" "
Rating 6 - Okay. 8 out of 237 reviews" "
Rating 4 - Poor. 2 out of 237 reviews" "
Rating 2 - Terrible. 4 out of 237 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of the City of Lights. Charming and warm and what made my stay so special was the attention to detail, professionalism and pure happiness from the staff. Alexander and his colleagues (sorry don’t remember everyone’s name) were genuinely the greatest hosts, thank you everyone! See you again soon!
Stayed 1 night in May 2024

10/10 Excellent

JOYANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff!
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a reason this hotel has excellent reviews! My daughter and I arrived very early and were exhausted after our red eye flight. We knew a room would likely not be available until after 1:00pm but asked if there was a chance we could check in early. They didn’t have a room available but said they should have a room in an hour or so. We went to the very cute breakfast area and grabbed a coffee while we waited and by 11:30 they had a room ready and upgraded us (I think they took pity on us because we looked exhausted!) The room was clean and the pillows and bed were very comfortable. Staff is lovely and accommodating and it’s in a nice location if you want to shop the Champs area.
Stayed 2 nights in May 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Aurelie on 16 Apr 2024
Dear Madam, Sir, We thank you for taking the time to share your experience in our hotel. We are also pleased to notice that your experience among us was quite good. We always try our best to satisfy our guest in order to improve our quality of service. We hope to welcome you again in our hotel. Best regards

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your here to explore the town, history or the Beatles, this is the perfect hotel.
Stayed 3 nights in Mar 2024
Response from Aurelie on 16 Apr 2024
Dear Lance, We thank you for taking the time to share your experience in our hotel. We are also pleased to notice that your experience among us was quite good. We always try our best to satisfy our guest in order to improve our quality of service. We hope to welcome you again in our hotel. Best regards

8/10 Good

Sengmany, Beverly Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything best Location for walking distance.
Stayed 4 nights in Mar 2024
Response from Aurelie on 16 Apr 2024
Dear Sengmany, We thank you for taking the time to share your experience in our hotel. We are also pleased to notice that your experience among us was quite good. We always try our best to satisfy our guest in order to improve our quality of service. We hope to welcome you again in our hotel. Best regards

10/10 Excellent

beril

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room and amenities. Rooms are spacious, quiet, clean. Staff is very friendly and helpful. Walkable distance to Champs-Elysées, shops and restaurants. This hotel is a great find and Exceeded my expectations. Definitely would stay again.
Stayed 2 nights in Feb 2024
Response from Aurelie on 16 Apr 2024
Dear Beril, We thank you for taking the time to share your experience in our hotel. We are also pleased to notice that your experience among us was quite good. We always try our best to satisfy our guest in order to improve our quality of service. We hope to welcome you again in our hotel. Best regards

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aurelie on 16 Apr 2024
Dear Erik, We thank you for taking the time to share your experience in our hotel. We are also pleased to notice that your experience among us was quite good. We always try our best to satisfy our guest in order to improve our quality of service. We hope to welcome you again in our hotel. Best regards

10/10 Excellent

Kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Elgene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Location
Great location and restaurants within walking distance. English speaking staff was wonderful. Very friendly staff. Hotel restaurant was fine but very limited. I had no issues with my reservation or requests. I definitely would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic in Paris.
One of the most beautiful hotels I have visited. Our room had a balcony that we could sit on with a coffee or wine and watch Paris. On one side we could see the top of the Eiffel Tower and on the other we could just make out Sacré-Cœur. It was magical. The staff were amazing ,friendly and helpful, supplying a range of pillows on request. I would stay here again😃
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and convenient to all the major sites we wanted to visit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really fabulous hotel well situated close to the FDR Metro and Champes Elysees. Very quiet also at night. The staff very attentive and friendly. Superb breakfast and nice to have free tea/coffee and cake in the afternoon. Will definitely go back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We even got an upgrade on our last night to 7th floor with view of Eiffel Tower!
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff is wonderful, quite accommodating, rooms are clean and highly functional, the area is extremely walkable to so many of Paris’ most important landmarks
Stayed 2 nights in Oct 2023

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, incredible stay! 10/10
The hotel is incredible, lovely, spotlessly clean, friendly welcoming staff, nothing was an issue for them! Perfectly located to access everything we needed too in Paris! Didn’t use the swimming pool as we forgot our swimming things. But can only imagine that those facilities are just as good as the rest of the hotel! Honestly can not say enough good about it. Lovely breakfast choices, centrally located to everything, metro stations just around the corner. Once again staff just incredible! Plenty of diverse food options around the hotel. Just incredible!
Stayed 4 nights in Oct 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

ernest

Travelled with partner
Wonderful location with extremely helpful staff. Room cleaned and bed made each day
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Michelle

The room was tiny. I had no hot water. The staff was friendly. It's not great for concierge.
Stayed 5 nights in Sep 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for my great vacation
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert, Spokane

Stayed 4 nights in Sep 2023

10/10 Excellent

James K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint, clean hotel with a very modern look and feel. Very comfortable bed and the shower was outstanding. The staff at check in were extremely helpful, one member even walking a block to point out a local pharmacie for me. The restaurant they recommended was excellent as well. Highly recommend checking this place out if you want to stay near champs elyssee
Stayed 1 night in Sep 2023

10/10 Excellent

elelna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best customer service i ever had in Europe. Frint desc people would ho above and beyond to make you comfortable and happy with your stay. The hotel beds are not as comfy as i used to but i guess its just a European bed.
Stayed 5 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were very helpful, pleasant and accommodating with any requests we had. We were upgraded to the Parissiene suite was a nice surprise and stunning. Thoroughly enjoyed our visit.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing and so close to everything. The staff were so very friendly and accommodating and made our stay enjoyable.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jeffery

Liked: Amenities
Amazing location, rooms, pool and most of all staff and service. Definitely a must stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Du Rond-Point
Lovely stay at Hotel Du Rond-Point des Champs-Elysees, Paris. Clean, Tidy and staff where so friendly and helpful. The only downside to the hotel is there is not enough storage to unpack. One side wardrobe with 4 hangers. No draws or bedside tables.
Stayed 5 nights in Jul 2023

8/10 Good

Penelope

Stayed 2 nights in Jul 2023

8/10 Good

Young Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great air-conditioning.
Stayed 4 nights in Jul 2023
Response from HRP Team on 25 Jul 2023
Dear Young Hwa,We thank you very much for your kind feedback. This touches us a lot; the well-being of our guests is our priority.Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

8/10 Good

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Standard rooms are very small. Excellent and accommodating staff
Stayed 3 nights in Jul 2023
Response from HRP Team on 25 Jul 2023
Dear Alissa,We thank you very much for your kind feedback. This touches us a lot; the well-being of our guests is our priority.Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from HRP Team on 21 Jul 2023
Dear Jacob,We thank you very much for your feedback. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

8/10 Good

Marilou R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Highly recommended.
Stayed 2 nights in Jul 2023
Response from HRP Team on 21 Jul 2023
Dear Marilou R,We thank you very much for your feedback. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
It was a great experience. Its probably the best location. I also made it down to the pool and the sauna!
Stayed 3 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Filip, We thank you very much for your kind feedback. This touches us a lot; the well-being of our guests is our priority and we are delighted to note that your stay has lived up to your expectations. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

laura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Laura,We thank you very much for your feedback.Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Christopher,We thank you very much for your kind feedback. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bigger rooms than expected
Stayed 3 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Debbie, We thank you very much for your kind feedback. . Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence at a reasonable price!
The hotel was exceptional - friendly and helpful staff, the rooms had modern comforts and were spacious, the shower was the best rain shower I ever had, the bed was comfortable and the location was easy to navigate on the metro. I highly recommend this hotel!
Stayed 4 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Amy,We thank you very much for your kind feedback. This touches us a lot; the well-being of our guests is our priority and we are delighted to note that your stay has lived up to your expectations. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Anonymous, We thank you very much for your feedback. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent I would recommend staying there.
Stayed 3 nights in May 2023
Response from HRP Team on 21 Jul 2023
Dear William, We thank you very much for your kind feedback. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

6/10 Okay

Induk

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
They have a separate toilet and a separate shower booth wash basin. Toilet stinks- never cleaned properly we felt.. the toilet has black tiles all over, very dark and it seems housekeepers only clean the toilet bowl and don’t properly deep cleanse the walls and floors of the toilet… it has no ventilation whatsoever (no fans, no windows)- we felt it was a badly designed hotel. Won’t return.. staff were ok- one frinedly the other blunt. Bed was good. We had a wuiet courtyard room, hence slept well. As hygiene matters the most to me, this hotel won’t be on my return list…
Stayed 2 nights in Apr 2023
Response from HRP Team on 21 Jul 2023
Dear Induk,Thank you for your feedback. We are very sorry to read that the cleanliness did not meet your expectations. This is very surprising since we pay particular attention to hygiene in our House.Do not hesitate to give us this feedback during your stay so that we can correct it directly.We can assure you that this is an isolated incident and does not reflect our way of working.We hope to have the opportunity to welcome you again to show you our true face.With the warmest regards,The HRP Team

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from HRP Team on 21 Jul 2023
Dear Bob,We thank you very much for your feedback. Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

8/10 Good

Ah fan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is great, many restaurants around and also walking distance to Champs Elysess. The room is very clean and the bed is comfortable. However, the sound proof is average as I can still hear quite a lot noises from outside even the window is shut. The most I dislike is the color of the room and bathroom, it is too dark with a dark green carpet, black color wall n floor in the toliet which the vibe makes uncomfortable. I would prefer a light color background or brighter light.
Stayed 3 nights in May 2023
Response from HRP Team on 21 Jul 2023
Dear Monsieur Orbitz,We thank you very much for your feedback. We are sorry that you heard noise outside.We recommend that you prefer a room on the courtyard side for your next stay or a Suite for more pleasant colorsLooking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from HRP Team on 21 Jul 2023
Dear H,We thank you very much for your kind feedback.Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

Gerilynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2023
Response from HRP Team on 21 Jul 2023
Dear Gerilynn,We thank you very much for your kind feedback. This touches us a lot!Looking forward to welcoming you again in your Parisian House. With the warmest regards, The HRP Team

10/10 Excellent

james

Stayed 1 night in May 2023

10/10 Excellent

Huong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel, comfortable rooms, great location to metro and shopping/dining. Best of all, the staffs are all so professional, helpful and nice.
Stayed 5 nights in May 2023