All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location!! So walkable to restaurants, Champs Elysee, and all the places we wanted to see. Also close to the metro station. Staff was professional and courteous!
Really a nice property and friendly staff. Walkable to tourist attractions and shopping. Restaurants and cafes are nearby. It is a small property which allows for great amenities like unlimited hot chocolate coffee and tea. Rooms are good size for solo travelers and couples. Clean and has everything you need.
Diara
Stayed 1 night in May 2024
6/10 Okay
Mark
Travelled with family and small children
22 May 2024
Liked: Cleanliness, staff & service
Good location but an older hotel we didn’t enjoy our stay there
Mark
Stayed 3 nights in May 2024
8/10 Good
Gavin
Travelled with partner
11 Apr 2024
Liked: Cleanliness, staff & service
Lovely location, particularly convenient for running the marathon. Good transport links.
Air con in the room didn’t work properly though and having no proper shower over the bath was a pain. The shower head was clipped half way up the wall!
Staff were welcoming and helpful.
Gavin
Stayed 3 nights in Apr 2024
Response from Vitalie on 20 May 2024
Dear Gavin,Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our lovely location and found it convenient for the Paris marathon, as well as the good transport links. We appreciate your kind words about our welcoming and helpful staff.We apologize for the inconvenience you experienced with the air conditioning and the shower. Your comments have been noted, and we already addressed these issues to our technician in order to improve our guests' experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.Warm regards
10/10 Excellent
Ruth
Travelled with family and small children, Business traveller
Dated and in need of upgrades/repairs. Could hear everything from rooms next door. Only good thing is the location.
Raj
Response from Vitalie on 20 May 2024
Dear RajThank you for your precious feedback. We appreciate your comments and understand your concerns. We are pleased to inform you that our hotel is currently undergoing a renovation process, with more than 25% of our rooms newly renovated. We invite you to visit us again and discover our new rooms, which we believe will meet your standards. Thank you once again for your input.Warm Regards,
Dear Radha,thank you for your nice comment about our Paris Central Location.It was a pleasure to have you among us, hope to see you back soon,warm regards
Staff was very nice, courteous, polite and helpful. The bathroom was roomy.The place did not look the way It was featured on website, especially the reception area. could not understand the meaning behind the decor as you enter the front door. Could not use my CPAP machine during the stay. It was a struggle to get my devices to charge. With some modern decoration it could be more attractive. With all of that said, I would stay there again because of location and staff.
The staff were lovely, particularly the Gentleman who booked us in. Breakfast was really nice, and free coffee and hot chocolate throughout the day was a nice touch. Hotel has a great location. Room was comfortable as was the bed. Only reason it wasn’t a 5 star review is because the bathroom could use a new coat of paint. We would definitely stay there again.
The reception staff were very helpful from our arrival and our room was clean and had well appointed facilities. Our towels and bed were changed daily. The bed was roomy and extremely comfortable and they added an extra bed to our room for my teenage daughter. The bathroom had a bath which was a bonus as I was expecting a small shower and this was equally clean, it was winter and I was worried that the room may be cold but this was not the case and it was very warm and relaxing. This hotel is tucked away in a back street just a short walk away from the Champs Elysees and the Arc de Triompe so there are plenty of shops, restaurants and a good supermarket close by. It was a lively and busy area by day and night but the hotel wasn’t in a noisy area at all.
It was an excellent base for a trip to Paris.
Sally
Stayed 3 nights in Dec 2023
Response from Amine on 13 Dec 2023
Hello, we are very happy with your feedback on Booking. It has been a real pleasure and an honour to welcome you to our hotel and to have been able to satisfy you. We sincerely hope to see you again
What a dump! Make sure you ask about the shower before booking!!!
Yoshiko
Stayed 4 nights in Sep 2023
Response from Thibault Boutet-Lagarde on 19 Oct 2023
Dear Mrs. Yoshiko,We thank you for choosing our establishment and also for sharing your experience on the platform.We have attempted to contact you by email and telephone to obtain more information about the reasons for your dissatisfaction.Could you let me know your availability so that we can discuss it?Looking forward to your kind feedback.Best regards.
T-Bu the manager, extremely professional and helpful. All staff are very friendly and helpful too. Very clean, petite and chic hotel. Safe and close to everything. Very accessible and convenient. Merci for the great stay.
MAY YEE
Stayed 4 nights in Sep 2023
Response from Thibault Boutet-Lagarde on 19 Oct 2023
Dear May Yee,Thank you with all my heart for your beautiful message.The whole team was very happy to welcome you and we are delighted to read that you enjoyed your stay.Hoping to welcome you again very soon.Best regards
Nice hotel and location, pretty basic for three star status but nice, elegant lobby. It is ridiculous though that there are zero towel bars or hooks in the bathrooms (mine or my colleagues) and the shower head is a handshower connected to the tub faucet. So it’s mounted at waist height and you have to hold it to wash hair or shoulders! Awkward at best. No hotel should have that problem!
Benjamin
Stayed 4 nights in Sep 2023
Response from Hotel Chambellan Morgane on 25 Sept 2023
Dear Sir,It’s a real pleasure to read your wonderful comment! We thank you very much!We are all delighted that you were charmed by the atmosphere of the Hôtel Chambellan Morgane.It is also very kind of you to note the courtesy and availability of our team who always do their utmost so that our customers can fully enjoy their experience at the Hôtel Chambellan Morgane.We absolutely hope to welcome you again.Wishing you a great day
Response from Thibault Boutet-Lagarde on 19 Oct 2023
Dear Juvenal,Thank you with all my heart for your beautiful message.The whole team was very happy to welcome you and we are delighted to read that you enjoyed your stay.Hoping to welcome you again very soon.Best regards
Poorly maintained, bathtub and sink would drain very slowly, resulting in excessive pooling and overflow when showering. Carpets are heavily stained (brown, red, black) throughout the room.
Great location and choice for your stay in the city. Easy to walk to attractions and lots of shopping and dining options close by.
Keeley
Stayed 2 nights in Aug 2023
Response from Hotel Chambellan Morgane on 25 Sept 2023
Dear Sir,It’s a real pleasure to read your wonderful comment! We thank you very much!We are all delighted that you were charmed by the atmosphere of the Hôtel Chambellan Morgane.It is also very kind of you to note the courtesy and availability of our team who always do their utmost so that our customers can fully enjoy their experience at the Hôtel Chambellan Morgane.We absolutely hope to welcome you again.Wishing you a great day
10/10 Excellent
Umarani
26 Aug 2023
Umarani
Stayed 1 night in Aug 2023
Response from Thibault Boutet-Lagarde on 19 Oct 2023
Dear Umarani,Thank you with all my heart for your beautiful message.The whole team was very happy to welcome you and we are delighted to read that you enjoyed your stay.Hoping to welcome you again very soon.Best regards
Extremely disappointed. Stayed for a week. Rooms so small could barely open up my suitcases. Old and smelly. They did renovation work the entire time. Starting 8 am with the banging and continuing throughout the course of the day. They set off the fire alarm and had my family climb down 4 flights of dark stairs which were blocked by renovation materials and heavy tarps. Had to argue with house cleaning to get 3 shower towels for our three guests. They thought 2 should be enough. Also was told they had no extra pillows in the entire hotel. Have stayed all over Europe on many vacations. Never is a hole in the wall like this place. Btw, breakfast is another ripoff. 15 euro per day per person. There’s a breakfast cafe around the corner which cost a combined 15 euro daily for all 3 of us. Location isn’t everything. Paris has sights spread out all across the city so you really can’t go wrong staying anywhere.
Response from Thibault Boutet-Lagarde on 23 Oct 2023
Dear Hussein,Thank you with all my heart for this nice review.The whole team was very happy to welcome you and we are delighted to read that you enjoyed your stay.Hoping to welcome you again very soon.Best regards
the hotel staff was very friendly and helpful. The best breakfast, and room.
Manisha
Stayed 2 nights in Aug 2023
Response from Hotel Chambellan Morgane on 25 Sept 2023
Dear Sir,It’s a real pleasure to read your wonderful comment! We thank you very much!We are all delighted that you were charmed by the atmosphere of the Hôtel Chambellan Morgane.It is also very kind of you to note the courtesy and availability of our team who always do their utmost so that our customers can fully enjoy their experience at the Hôtel Chambellan Morgane.We absolutely hope to welcome you again.Wishing you a great day
Great location and staff great. Rooms are good size and breakfast lovely. Only downside is shower rail needs raising as far too low. Easy walk to most site's, and
Metro stations handy. Think about leaving your car outside the centre as parking is €50\day. When returning to Paris will definitely being using this Hotel. Thank you.
Christopher
Stayed 2 nights in Jul 2023
Response from Hotel Chambellan Morgane on 25 Sept 2023
Dear Sir,It’s a real pleasure to read your wonderful comment! We thank you very much!We are all delighted that you were charmed by the atmosphere of the Hôtel Chambellan Morgane.It is also very kind of you to note the courtesy and availability of our team who always do their utmost so that our customers can fully enjoy their experience at the Hôtel Chambellan Morgane.We absolutely hope to welcome you again.Wishing you a great day
8/10 Good
Leonard
29 Jul 2023
Leonard
Stayed 1 night in Jul 2023
Response from Hotel Chambellan Morgane on 25 Sept 2023
Dear Sir,It’s a real pleasure to read your wonderful comment! We thank you very much!We are all delighted that you were charmed by the atmosphere of the Hôtel Chambellan Morgane.It is also very kind of you to note the courtesy and availability of our team who always do their utmost so that our customers can fully enjoy their experience at the Hôtel Chambellan Morgane.We absolutely hope to welcome you again.Wishing you a great day
Superb location very near to Arc de Triomphe, plenty of restaurants nearby and metro. Ideal base for a few days in Paris
Hotel was lovely, friendly staff, nice continental breakfast and coffee on tap. Rooms were nice, but small ,but you havent come to Paris to stay in your hotel roim. Would 100% stay again
Paul
Stayed 3 nights in Jul 2023
6/10 Okay
Tania
Travelled with family, Travelled with family and small children
12 Jul 2023
Liked: Staff & service
We were incredibly pleased upon arrival how Miguel at the reception desk greeted our large family group of two rooms, even helped with our luggage and friendly check in/check out process. He is this Hotel’s best asset willing to help at all times with information and always with a smile! The hotel does need a little remodeling especially with the carpets inside the rooms but aside from that, location was walking distance to shops and restaurants.
The hotel overall is ok with small rooms. One main reasons I am not comfortable is the toilet which does not flush. I have to wait or spend 10 minutes to get it flushed almost every time after the business!!!
We enjoyed our stay. The room is small (like many Parisian hotel rooms), but ninely designed and clean. Quiet area but within 10 minutes walk of arche de triomphe and metro stops. Staff was very friendly, breakfast good and reasonably priced.
Verified traveller
Stayed 3 nights in May 2023
Response from Hotel Chambellan Morgane on 12 Jun 2023
Dear Customer, Thank you for taking the time to share your experience on this platform.Regarding the room, we are saddened that the room size did not suit you, but for a Parisian 3-star hotel standard, the rooms are relatively spacious.Thank you for also pointing out that being located a few minutes walk from the Avenue des Champs Élysées, while enjoying the tranquility of the small rue Kepler is a major asset.We are happy that you appreciate our breakfast as well as our staff who try every day to satisfy our customers.We would be very happy to welcome you very soon in our establishment.Best regards,The team of Chamberlain Morgane
8/10 Good
JANET
Travelled with family
16 May 2023
First impressions when entering hotel was fine albeit dated but when reaching 3rd floor it was dark and dingy despite ceiling lights..on entering our room we were faced with a bleach stained purple carpet leading from the toilet which looked like something else…hotel ok but overpriced as obviously paying for close proximity to Arc de Triomphe..
JANET
Stayed 4 nights in May 2023
Response from Hotel Chambellan Morgane on 19 Jun 2023
Dear Janet,Thank you for taking the time to share your experience on this platform.Indeed, being located a few minutes walk from the Avenue des Champs Élysées, while enjoying the tranquility of the small rue Kepler is a major asset and we thank you for pointing it out so well.For all the disappointments you mentioned, we sincerely apologize. A new technical management of the establishment is in full construction. It is important that you know that we are very concerned about the well-being of our customers and eager to be able to prove it to you.We would be very happy to welcome you very soon in our establishment.Best regards,The team of Chambellan Morgane
Truly liked the person touch. Even though my French was below basic the staff would take time to communicate with me each and everyday. Location was great for getting around. Truly enjoyed our stay.
Carole
Stayed 7 nights in Apr 2023
Response from Hotel Chambellan Morgane on 19 Jun 2023
Dear Carole,Thank you for taking the time to share your experience on this platform.We are happy to learn that you enjoyed your exchanges in French with the members of our team.Thank you for also pointing out that being located a few minutes walk from the Avenue des Champs Élysées, while enjoying the tranquility of the small rue Kepler is a major asset.We would be very happy to welcome you very soon in our establishment.Best regards,The team of Chambellan Morgane
Response from Hotel Chambellan Morgane on 19 Jun 2023
Dear Ruth,Thank you for taking the time to share your experience on this platform. In view of the rating you have given us, we assume that you had a good stay in our establishment.We look forward to welcoming you to our establishment in the near future.Best regards, The Chamberlain Morgane team
In a great location, beautiful boutique hotel. Friendly staff.
Hripsime
Stayed 5 nights in Apr 2023
Response from Hotel Chambellan Morgane on 18 Apr 2023
Dear Mrs. Hoffman,Thank you for this great comment! Looking forward to welcoming you again very soon.Miguel
10/10 Excellent
Kathleen
Travelled with family, Travelled with group
4 Apr 2023
Very comfortable and clean. Staff were very helpful.
Kathleen
Stayed 3 nights in Mar 2023
Response from Miguel on 4 Apr 2023
Merci pour ce super commentaire!Au plaisir de vous accueillir de nouveau très prochainement.Miguel
6/10 Okay
Allison T
Travelled with family
3 Apr 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Loved the staff, property is old and need some TLC!
Allison T
Response from Thibault Boutet-Lagarde on 5 Apr 2023
Dear Allison T,Thank you very much for your feedback.Renovations are planned this month and our new rooms will be available soon.Looking forward to welcoming you again soon!Warm regards.
10/10 Excellent
BARRY
3 Apr 2023
BARRY
Stayed 3 nights in Mar 2023
Response from Thibault on 20 Apr 2023
Dear Barry,Thank you so much for this amazing rating!Looking forward to welcoming you again soon.Warm regards from Paris.