Classic Double Room | View from room

Reviews of Hotel Bassano

4 out of 5
Hotel Bassano
15 Rue De Bassano, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 240 reviews" "
Rating 8 - Good. 73 out of 240 reviews" "
Rating 6 - Okay. 15 out of 240 reviews" "
Rating 4 - Poor. 10 out of 240 reviews" "
Rating 2 - Terrible. 7 out of 240 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful time at Hotel Bassano. The room was beautiful and spacious with lots of small, unique touches that set the boutique hotel apart. The staff were all so friendly, helpful, and very quick with any requests. Everyone I talked to spoke English. The first day I only did dining and shopping recommended by the hotel and had a fantastic day. The beds were comfortable and everything felt safe. The location was so insanely convenient, with very easy walks to many big locations and the metro. I would absolutely stay here any time I’m in Paris and recommend it to anyone going!
Stayed 4 nights in Apr 2024

10/10 Excellent

elenita

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 4 nights in Apr 2024

8/10 Good

Shan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms very well sized for Paris and therefore good value for money, very friendly and helpful staff the only thing to really bear in mind is that the rooms facing the street are not well isolated so you hear pretty much every car that goes by at night. It's a quiet area of Paris so there's maybe only one every 2-3mn but this was a problem. The room was also a bit warm (not sure there is air con, only heating) and here again for the same reason opening the window not really an option. Shame because with those 2 issues fixed this hotel would be perfect (but the price would probably be higher!!)
Stayed 2 nights in Apr 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was available at all times and their English made communication easy as I know zero french
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma, north miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, very good location. close to shops and restaurants
Stayed 4 nights in Mar 2024

8/10 Good

Perumal

Travelled with family
Liked: Property conditions & facilities
Service is awesome
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with friendly staff and very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Mai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Thank you so much!
Stayed 3 nights in Feb 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Ahmad

Stayed 1 night in Nov 2023

10/10 Excellent

Michelle, Sammamish

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel walking distance to Eiffel Tower & other attractions. Good breakfast & great family room option.
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a not so great start, being given a back room overlooking an awful yard, that was tired and needed redecoration, we were moved to a front king with wonderful street views. Jasmin on front desk was awsome. Always smiling and beyond helpful. Breakfast was great with a good choice of hot and cold foods. The hotel is in a perfect location for walking to many points of interest.
Stayed 3 nights in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property small and intimate. Quiet and located in a beautiful neighborhood. Everything is accessible, especially food and shopping. You get buzzed in and out for safety.
Stayed 4 nights in Oct 2023

10/10 Excellent

Rhonique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty close walk to the river near the Eiffel Tower. There was plenty of restaurants and cafes along the way!
Stayed 1 night in Oct 2023

8/10 Good

Gerald, ALLENTOWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close 10 minute walk to shopping
Stayed 3 nights in Oct 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is extremely welcoming and helpful. The most incredible experience at a boutique hotel.
Stayed 6 nights in Oct 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Rooms small but nice. Great location, walking distance to so much.
Stayed 1 night in Oct 2023

2/10 Terrible

Wassim

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property has serious issues in air-conditioning and they pretend they are working on it, while they know that it will never work. I spent two nights without AC and had to checkout after I lost hope. If you want to feel like Sauna in your bed, try this place in the summer.
Response from Hotel Manager on 12 Sept 2023
Dear GuestThank you for your feedback, any comment is very precious for us to improve!We are really sorry to read your disappointment and do apologize for the A/C breakdown on Friday 7 due to . We confirm it was fixed on Saturday 8, 1.00pm. The incident was due to extreme and unusual temperatures.Thank you for your understanding.We hope to have the pleasure to welcome you soon again to have the chance to change your mind :)Magali Gouverne, Hotel manager

10/10 Excellent

Katherynn

Stayed 5 nights in Aug 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Spacious and updated. Quiet area and wonderful staff at reception and at the buffet. All around great stay
Stayed 6 nights in Aug 2023

10/10 Excellent

Nadxieli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

THOMAS

Stayed 3 nights in Jul 2023

10/10 Excellent

Raewyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very friendly and helpful
Stayed 2 nights in Jul 2023

8/10 Good

Klaudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel conveniently located near Champs Elyses - the breakfast room is really small, but that’s probably quite usual for Paris. The staff is helpful and knowledgeable.
Stayed 5 nights in Jul 2023

4/10 Poor

Tashi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not a 4 star property and relative to other neighboring hotels rated 4 stars, this property does not measure up at all. I booked a Supreme Double Room and they had me for a standard, after waiting a while I was supposedly given what I paid for but the room did not feel or look supreme by any means. The staff and service left much to be desired and I definitely did not feel like I was staying at a 4 star property. It has a motel like feel to it.
Stayed 3 nights in Jul 2023

8/10 Good

Klaudia

Liked: Staff & service, property conditions & facilities
Nice hotel, close to the
Stayed 3 nights in Jul 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fildane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with our hotel. It was so cozy and the staff was friendly. The room was so nice decorated and very clean. Breakfast was a great treat for our stay. Walkable distance ti Eiffel Tower, Champs Elisee, and Arc de Triomphe, Louvre museum . We are so glad we chose this place
Stayed 2 nights in Jul 2023

10/10 Excellent

Raimo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern boutique hotel so close to everything and the restaurants in the area were great. Most definitely a return visit is in the works!!!
Stayed 5 nights in Jul 2023

10/10 Excellent

Yumiko

Stayed 6 nights in Jul 2023

10/10 Excellent

Sooyang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It has air conditioner and breakfast was great! Definitely wants to stay again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further
Incredible hotel, great location, and amazing customer service. Would absolutely stay again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Erika

Stayed 3 nights in Jun 2023

4/10 Poor

Susanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was nice ,rooms are clean but 2nd night the elevator was broken and we had to walk up to the 5th floor . Husband with a heart failure and me with lungcancer remission, not so good so we stayed in the hotel .Ordered a parking space but they had only 2 and both were given out . So we had to park away from the hotel and it was 50 Euros a day .
Stayed 2 nights in Jun 2023

10/10 Excellent

Leon

Liked: Staff & service, property conditions & facilities
It was a very nice hotel, very friendly staff, very good location too!
Stayed 4 nights in May 2023

10/10 Excellent

Maria Caecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not far from Arc de Triomphe and Metro . Good restaurants near by . Excellent location .
Stayed 3 nights in Apr 2023

10/10 Excellent

Jonscott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, accommodations, and service. Highly recommended
Stayed 2 nights in Mar 2023

4/10 Poor

Lesly

Stayed 1 night in Mar 2023

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location super
Stayed 2 nights in Feb 2023

4/10 Poor

Nicole

Business traveller
Disliked: Property conditions & facilities
Nothing
Stayed 4 nights in Jan 2023
Response from HotelBassano on 13 Feb 2023
Dear NicoleWe are sorry to read your rating and your desappointment.May I ask you what precisely did not satisfy you during your stay and what you would recommend us to improove ?Best regardsMagali GOUVERNE, Hotel Manager

8/10 Good

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that is very walkable to different parts or interests, as well as to trains. We walked quite a bit to the Champs Elysees, to the Arc de Triumph, to the Eiffel Tower, to the Seine, etc. And the area is very safe, even late in the evening walking as a family. There are also good dining options in the area. Staff was excellent, we want to particularly call out Jazz. We really appreciated the service, the friendliness and responsiveness. This would be a 5 star review if a) we had better internet access (terrible, and it constantly dropped), b) the rooms were a little bigger, and c) you got a little more value for the money. I'm not sure for the price we paid we couldn't have gotten a slightly larger room with better internet at another location not too far away. All in all, a positive experience, just more on the costly side for what we got.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We may come again
The hotel is clean, good breakfast, great location, and kind staff. The main problem is Wi-Fi - not secured and not stable.
Stayed 5 nights in Dec 2022

10/10 Excellent

Song

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Always available to help. Breakfast is excellent. Home is made daily. Walking distance to major shopping area. Close to Metro stations and famous attractions. Highly recommend. Song Wang
Stayed 6 nights in Nov 2022

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Loved it
Stayed 3 nights in Oct 2022

10/10 Excellent

Verne

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable hotel!
We LOVED our room! Absolutely adorable! Staff was super helpful and pleasant.
Stayed 1 night in Aug 2022

10/10 Excellent

adriana, east wareham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizng Location!!! Comfortable beds and clean, great service. Its a small hotel but the location is great and is a beautiful hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Yin Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ok. Breakfast was good and service. The facilities were average.
Stayed 4 nights in Aug 2022