Lobby
Check availability

Reviews of Hotel Auriane Porte de Versailles

2 out of 5
Hotel Auriane Porte de Versailles
60 Rue Olivier De Serres, Paris, Paris

Reviews

5.4
Rating 10 - Excellent. 26 out of 396 reviews" "
Rating 8 - Good. 82 out of 396 reviews" "
Rating 6 - Okay. 106 out of 396 reviews" "
Rating 4 - Poor. 89 out of 396 reviews" "
Rating 2 - Terrible. 93 out of 396 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ma Chrisna Sta Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area only few minutes walk to metro and bus stop
Stayed 2 nights in Dec 2023

4/10 Poor

BRUNO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

TALHA

Business traveller
Disliked: Property conditions & facilities, room comfort
This property's wifi connectivity is quite poor. Because of the lack of wifi access, they made me to change rooms three times.
Stayed 4 nights in Nov 2023

6/10 Okay

Clare

Stayed 3 nights in Sep 2023

8/10 Good

Avatanguaq

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and close to where I wanted to be.
Stayed 3 nights in Jul 2023

8/10 Good

SHAHEDUL

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not good , is not clean, and the doush is broken, the ground of the room is not clean. Also, the room that i reserved is diffrent of the the one they give me. i was so upeset, and i felt that they cheated me.

2/10 Terrible

Victor Manuel

Stayed 2 nights in Jul 2022

2/10 Terrible

Tayyab

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It was really not worthful at all.
Stayed 2 nights in Jun 2022

4/10 Poor

Stefanee

Disliked: Cleanliness, property conditions & facilities, room comfort
My other hotel canceled that was right by the Eiffel tower so I had to take this crap the elevator feel like I was going to get stuck in it it hasn’t been renovated or touched in years entire hotel was so gross it was like a crack hotel.It was only there for one night but the bathroom and mold all over it and the tub was all gross and the shower curtain was filthy and disgusting I try to get a partial refund with no response from them it literally was not worth $80 it’s like a $30 hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible we got a room with filthy walls there was even blood on the walls the refrigerator didnt work and they had to move us to another room with no ac and bedbugs i still have the marks and it itches the staff wasnt very helpfull..
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hit or Miss. excellent friendly morning staff
Basic hotel which is fine when you are in Paris because you most likely are not going to stay in hotel. However service should be outstanding wherever you are and whether in your hotel the whole day or not. With that being said this hotel service hit or miss. First the morning crew and early evening crew are outstanding friendly and welcoming and they were beyond expectations. However the late night crew one night almost ruined my entire experience. Went downstairs to just get a WiFi password and was basically mde to feel that I’m annoying and interrupting the employees night. The paper was basically thrown at me and I was told “I am very tired” just go away. That is unacceptable especially when you have bothered no one. I have worked jobs over night and I know personally that some nights are difficult because I’m tired but never once did I ever think I could take to. Customer or patron that way. It is not our fault you chose to work nights at a hotel. So that employees behavior was very disappointing and frustrating. Secondly the A/C as advertised didn’t work and the WiFi in the room was awful. This was very frustrating at times. Don’t advertise that you have those services if they barely work.
Stayed 3 nights in Apr 2019

8/10 Good

Cao Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like what was pictured. Overall standard of the room was poor; walls were moldy in places and also the wallpaper was peeling in places, carpets throughout the hotel were heavily stained. A couple of our light switches were loose and coming away from the wall. The wall-mounted bedside shelves were not fixed very securely. There was no toilet seat and the bath was a bit grubby. However, the beds were clean and comfortable, and the staff were helpful and even helped us book a taxi for us. terribly disappointed in the standard of the room
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location for the PDV Expo Centre - But this hotel needs a renovation. The images on the website do not reflect the state of the actual hotel.
Stayed 3 nights in Oct 2018

2/10 Terrible

Seven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
OK except for the bedbugs
I picked the Hotel Auriane for its location to the trade show I was attending. It was walking distance. The hotel is in generally ok. the breakfast was nice. Unfortunately, there is deferred maintenance everywhere (stairs down to breakfast were filthy, a new paint job is needed everywhere). The room was tidied up every day, and clean. My issue was the bedbugs that bit me during the night. I woke up in the morning with multiple bites on my leg. While in bed working on my laptop later that night, I caught one on my arm. I was not able to sleep the whole night, as continued to kill bedbugs crawling on the wall, and in my bedsheets. I immediately went to the front desk and demanded a new room, which was not possible as the hotel was sold out. The next day they cleaned and sprayed the room. Fair enough. The hotel does not seem to take the bedbug infestation seriously. Only until a complaint is lodged do they do anything. I will not stay at this hotel ever again, nor recommend it to anyone.
Stayed 5 nights in Sep 2018

4/10 Poor

Verified traveller

Space for improvement!
Cheap - yes Available at late notice - yes Very rundown - yes Bedbugs - yes (12 less after my visit)! Maybe just got new owners (?) as was being painted downstairs. Not a great place to stay - but needed a place to stay at late notice. Will be avoiding this place next time.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Negatives: I booked a room with a double bed and aircon. I was given a room with a broken aircon and two singles. The beds wouldn't stay together and were subsequently uncomfortable. The whole hotel smelt of cigarette smoke. In the bathroom, both the towel rail and the toilet paper holder were damaged. Positives: The staff were all friendly and accommodating. The seemed to be doing the best they could considering the limited resources at their disposal. The location was good. Close to a variety of restaurants and cafes, corner stores and supermarkets. A street market was running at the end of the street on most days of my stay. 5 minute stroll to nearest train station ,convention, which lay on the m12 line (from my experience the most useful of the metro lines along side the m6 and m1). Im not usually too picky when staying in hotels. I just need a place to sleep after a day out exploring. But my room wasn't comfortable and made staying rested and relaxed on my trip difficult.
Stayed 7 nights in Aug 2017

4/10 Poor

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There air conditioning not working all the time, they will not change room for me, also when I check in they ask for room tax $4.95 Euro per night, the guy at the front desk is not friendly at all. Disappointed the service. Not recommend

6/10 Okay

JEAN

Disliked: Cleanliness

6/10 Okay

Kathleen, San Diego CA

Liked: Staff & service
Perfect hotel for a convenient place to see Paris!
Staff was accommodating and kept our luggage for us after we checked out on our last day. We don't spend a lot of time in hotels and this was an excellent value for our needs. Quiet neighborhood, good air conditioning. Would do it again.

8/10 Good

Chris, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
A clean place to rest, but not your normal hotel.
First, there was absolutely nothing wrong with the room, but it was a little different than we were used to. Most notably, the entire room was about 10 feet x 10 feet (including the bathroom). There was roughly 1 foot of space around the bed with a desk, window, and the bathroom making up the 3 sides. It was clean, the staff were happy and helpful. The stay was basic, but really, all we needed (a place to rest). I don't think I would rent here again though. We prefer a bit more space and comfort and would spend a bit more to acquire that. If you're just looking for a bed and shower on a budget, this will sit you just fine.

6/10 Okay

Imed, Michigan USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stay for 4 nihgts with my family i booked triple room but the room was very small for three beds, we don't have a lot of room to move around ,small closet, the room smell like dead fish , the sink is clog i have to call to fixed ,the housekeeper didn't change the sheet maybe one time during our stay the service is very poor,over all i don't recommended this hotel plus it's very old hotel , i don't know how this hotel cary three stars.

6/10 Okay

Verified traveller

Liked: Staff & service
It was as expected. Right off the lobby but all in all it was as expected and we liked it.

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok overall though not close to attractions.
It was overall good for the price. Yet not very close to the main attractions, the rooms were OK but after all when sightseeing all day you just need to have a bed to sleep on. No free wifi, your charged per the hour which I did not like at all.

4/10 Poor

Chao, Belgium

Disliked: Property conditions & facilities, room comfort
Too bad
The attitude of the man in front is very bad.

4/10 Poor

fiona, chiu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms are too small
rooms are too small. staff was not friendly. Towels were not clean. Would not come back again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway from central
Great neighborhood to get away from business of central Paris. Room was fine but minimal. Need to pay for extra amenities (i.e. wifi, breakfast not worth it).

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Satisfactory
Have to pay for wifi, have to pay for minibar drinks, have to pay for breakfast (not worth it). But hotel staff very nice, and great neighbourhood.

6/10 Okay

Peter B, Braidwood

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a makeover
With a 5 minute walk your at the metro or tram so rest of paris is there the area appears good and we certainly didn't have the least of problems and even the taxi driver who dropped us there commented on area overall I would stay there again but they need a major repair program we didn't have there breakfast but at a charge they do have one

2/10 Terrible

Steve, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
miserable experience
The room was the size of a postage stamp and was minimalist in the extreme. The poorly constructed mdf furniture made IKEA look like Chippendale and there were no drawers. The shower had to be held by hand as the fitting did not work. The room and hotel in general, looked as though it had not been decorated for 3 decades and the doors and skirting boards were dirty, badly scuffed and marked. The radiator paint was badly chipped. The air-conditioning unit was not operative and I was informed that this would not be switched on until July. The breakfast was extremely poor even by French standards and the receptionist on check out tried to overcharge me for room extras. Overall, an experience to be missed and certainly not to be repeated.

2/10 Terrible

Stefan, Reykjavik Iceland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a 3 star hotel standard
The room is small and dirty Wold not recommend this hotel to anyone. Stay away

6/10 Okay

Jessica, Cairo, Egypt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very OK
Hey if you are just looking for a reasonably priced place to sleep it works.The rooms were clean and a decent size. It is not more than a 10 minute walk to the nearest subway stop and there were some decent restaurants around for breakfast (if a bit pricey). However if you are looking for more than just a place to lay your head then go for the pricier ones.

2/10 Terrible

Rana, turkey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Impatient personnel
If you want to get in trouble with impolite behaviors of the personnel, go to Auriane. They promise but they don't do. They don't even answer your e-mails. They are rude on the phone. the only good thing with the hotel is that it is clean.

8/10 Good

Verified traveller

Liked: Staff & service
Well priced and convenient
The hotel was well priced and easily placed to be able to access the metro to all the tourist spots. The market on Convention every morning was a bonus. The internet did not work correctly for 15 Euro for three days this was extremely frustrating. The staff did not seem to know how to fix it or offer to refund the charge.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

4/10 Poor

Diane, Brookline, MA

Disliked: Staff & service, property conditions & facilities
Hotel Auriane in Paris
I liked the neighborhood a lot but not the hotel. The staff was not very friendly or helpful. We speak French so language was not the issue. We've stayed in lots of other hotels in Paris. This one didn't seem like a 3 star hotel. I'm not sure it really has this rating from the Office of Tourism.

8/10 Good

Daniel, Roanoke, VA

Liked: Staff & service, property conditions & facilities
Easy acess at the right price.
The Hotel Was easy to find. The rooms were small but what they lacked in size they made up for in convenience. Two blocks from the metro (which is the cheapest way to see Paris). Over all it was a nice hotel for the price.

8/10 Good

DOMINIQUE

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Hôtel bien pour y dormir
Stayed 5 nights in Feb 2024

10/10 Excellent

philippe

Stayed 1 night in Jan 2024

10/10 Excellent

Jean-François

Stayed 1 night in Jan 2024

6/10 Okay

jean-luc

Séjour dans un hôtel.
Séjour juste convenable.Petit problème sur ma réservation.Moquette au 5 étage à changer.Pas de local pour laisser les bagages si shopping,visite après midi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Irma Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 3 nights in Nov 2023

2/10 Terrible

Doris Daysi

Travelled with family
Disliked: Amenities, property conditions & facilities
La ubicación
Stayed 2 nights in Nov 2023