Reception

Reviews of Hipotel Lilas Gambetta

3 out of 5
Hipotel Lilas Gambetta
223, avenue Gambetta, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 110 out of 357 reviews" "
Rating 8 - Good. 163 out of 357 reviews" "
Rating 6 - Okay. 57 out of 357 reviews" "
Rating 4 - Poor. 19 out of 357 reviews" "
Rating 2 - Terrible. 8 out of 357 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Véronique on 9 Apr 2024
BonjourNous vous remercions beaucoup pour votre avis sur notre établissement, nous sommes ravis que le séjour vous ait pluBien cordialementVéronique

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Danielle

Liked: Cleanliness, amenities
Great service! 😺
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks beautiful!!!
Stayed 2 nights in Dec 2023

8/10 Good

Galina, DELRAY BEACH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for great price.
Stayed 2 nights in Oct 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Lisa M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness
This hotel is situated 5 minutes walking distance from metro station "porte des lilas" line 11 which is just within zone 1 (the most central zone) of the Paris metro network.
Stayed 1 night in Aug 2019

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a lovely, clean room with a view and I couldn’t be any Happier! Great customer service all around. Excellent location with lots of restaurants & supermarket within walking distance and laundry service is literally right next door. My stayed was extremely satisfying. From San Francisco
Stayed 6 nights in Aug 2019

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t judge a hotel by its stars
Very good stay, may only have been a 2 star but the room was great, bed was spacious and comfortable the room came with a desk fan and it’s own private bathroom. Definitely would stay again
Stayed 1 night in Jul 2019
Response from Véronique on 2 Aug 2019
Thank you very much for your kind comment, we are pleased to see that your stay was successfull Hope to see you another time Best regards

10/10 Excellent

Irena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from veronique on 17 Jul 2019
Thank you very much for your kind comment Hope to see you another time Best regards Véronique

6/10 Okay

David

Liked: Cleanliness
Don't pay too much and it's fine
Adequate 2 star hotel in a useful location near Metro, Tram and other local amenities.
Stayed 4 nights in Mar 2019
Response from Véronique on 29 Mar 2019
Dear Sir Thank you very much for your comment We would be pleased to welcome you another time Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness
Adequate 2-star hotel, a couple of niggles
I had a twin room with bath on the second floor. I was happy to have a bath, however there was no bath plug. I asked the receptionist about this and he said this is a problem in Paris and he didn't have one to give me. I managed to find one in a shop for 1.60 euros, so I was able to have a bath. Another niggle: On check in I was asked to pay city tax, which was expected at 1.13 per night. However, they said it was actually 2 euros per night due to an additional service charge. This was not advertised or made clear when booking the room and I feel I have been conned. I was offered no receipt for such 'service charge'. The hotel room walls are very thin and you could hear people talking, flushing the toilet etc. There is also noise from the street. Positives: very near the metro 'porte des lilas' and bus/tram stops. A couple of bars nearby and supermarkets too. I would not stay here again. I have stayed in better hotels and nicer areas for a similar price.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Yared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Roland, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant staff; comfortable room; proximity to bus and metro much appreciated.
Stayed 3 nights in Nov 2018

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff. Small rooms, but a great price. Nice little neighborhood close to the metro and bus stops. The hotel is basic but fits the bill.
Stayed 4 nights in Oct 2018
Response from veronique on 30 Oct 2018
Dear customer Thank you very much for comment which is very important for us We would be pleased to xelcome you another time Best regards

8/10 Good

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paris
will return this is a very safe and nice location ease of using metro and bus
Stayed 1 night in Sep 2018

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paris
favorite will return, staff very helpful and friendly, breakfast is the best and the coffee machine, location, lots of shops and dining
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018
Response from veronique on 11 Dec 2018
Madame Monsieur Merci d'avoir noté notre établissement, chaque opinion est importante pour nous Nous vous accueillerons à nouveau avec grand plaisir Bien cordialement

10/10 Excellent

Vern, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Budget Priced Hotel
This hotel is in a nice and safe neighborhood, easy to reach from and to the center of Paris. The staff is very friendly. The room is for the rate and Paris standards sized better than expected. The wireless Internet works fine. There are several cafes and restaurants in close neighborhood.
Stayed 1 night in Apr 2018
Response from veronique on 8 May 2018
Dear Sirs Thank you very much for your good comment We do our best to improve hotel's quality Hope to see you another time if you come back in Paris Best regards

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was what we needed. Reasonably priced, clean, and had good service. We stayed in April and had no problems with noise from other rooms, but I downloaded a white noise app in case it was needed. Very friendly and helpful staff. The wi-fi was adequate. The hotel is 2 blocks from a metro station, with a very nice bakery a half-block away. The only problem is that the neighborhood is noisy at night, so you can't keep the window open.

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely breakfast could have been better otherwise a nice stay
Stayed 2 nights in Jan 2018

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your stay will be comfortable and relax
Big and clean room with very good warmth system
Stayed 3 nights in Dec 2017
Response from veronique on 5 Jan 2018
Dear Sirs Thank you very much for your nice comment Hope to see you another time Happy new year Best regards

10/10 Excellent

Janet, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet yet close to transport links.
Ideal if you want a great priced quiet hotel that is within short walking distance of shopping and transport. Friendly, helpful staff on reception. It would have been better to have had more information in the restaurant area for example, that the eggs need to be cooked before opening them...! Apart from that, the breakfast was very good.
Stayed 1 night in Sep 2017
Response from veronique on 26 Sept 2017
Dear Mrs Janet We are pleased to see that you enjoyed your stay in our hotel We do our best to improve customer's stay We would be glad to see you again Best regards Véronique

10/10 Excellent

Mia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for the price
Great stay! The first man at reception was a gem (2nd not so much, he couldn't arrange to have some blown light bulbs replaced in our room) but once the first returned he did so promptly. Comfortable bed with extra pillows. Bathroom clean and looks recently renovated. Not too noisy for Paris! Pleasantly surprised by the neighborhood too, we found it nice and vibey with lots of bars and restaurants nearby. Been in many inexpensive hotels in Paris and this is one of the best! Would definitely stay again.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Value for moneyl
A good value hotel.The staff were very helpful and friendly. Would return
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean,cheap and very friendly staff. Exellent wifi. Great value for the money!

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ll come back with my family
Very nice place, the staff is very nice. It s clean and we are welcome. Very good service.
Response from veronique on 18 Mar 2017
dear sirs Thank you very much for your comments We are pleased to see to our hotel suit to you Hope to see you another time Best regards Véronique

6/10 Okay

paul

Disliked: Property conditions & facilities, room comfort
Just ok
A bit shabby though reasonably clean. OK for the money but I would not return.

4/10 Poor

Verified traveller

Disliked: Staff & service
Good condition, Poor Wifi, Not Central
The condition of the property was ok. However, the Wifi was poor. It is close to Pere Lachaise cemetary but not much else - not central for touristic activities. The maid got angry when she was asked to clean the bathroom at the end of the shift - unprofessional.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient to be close to family lives near by.
Overall I had a very pleasant stay. The staff were very nice and I felt really good.
Response from veronique on 20 Dec 2016
Dear Sirs Thank you so much for your opinion We are pleased to see that your stay was pleasant Hope to see you another time Best regards Véronique

8/10 Good

JADE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and cheap hotel
I booked this hotel on lastminute.com for one night when other plans fell through. I paid €44 euros for a twin room (I was alone though.) and I felt like it was good value for money. I arrived late, just after 11pm and the front desk staff were friendly and helpful. The room was small, clean and comfortable with a TV, desk, good sized wardrobe, a little balcony, good shower and pretty reliable Wi-Fi. Lots of bistros in the area and a late night store open until 1am just five minutes away. It's also 5mins walk from the nearest metro which will get you to central Paris is under half an hour. I would have liked a kettle and a couple of coffee sachets in my room but at the price I have no complaints and would definitely stay there again.
Response from General Manager on 1 Nov 2016
Thank you so much for your comment and full details We are pleased to see your satisfaction We would be pleased to see you again in our hotel Best regards Véronique

8/10 Good

Tijani, Accra, Ghana

Liked: Cleanliness
Serene Environment
My stay was good and I especially enjoyed the serene environment and the room cleanliness. I will definitely visit the hotel on my next trip to Paris.
Response from veronique on 21 May 2016
Thank you very much for your encouragement, we appreciate. We would be pleased to welcome you again Best regards

10/10 Excellent

ahmad

Liked: Staff & service
Disliked: Cleanliness, room comfort
Response from veronique on 18 Jun 2016
MERCI BEAUCOUP Cordialement

8/10 Good

Joséphine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les lieux étaient propres. La chambre je l'ai trouvé petite et pas très moderne pour le prix. Mais ça va.
Stayed 1 night in Jan 2024

6/10 Okay

Cinzia

Travelled with partner
Liked: Staff & service
Il personale è gentile e disponibile, le camere sono davvero piccole e la pulizia non è delle migliori. Le camere sono talmente attaccate tra loro che spesso sembra che ti stia entrando qualcuno in stanza! Di notte se il vicini fa la doccia, sembra che la stia facendo nel tuo bagno. Abbiamo soggiornato per Capodanno e pur avendo la metto vicina e quindi per gli spostamenti comodo, quella notte per tornare, essendo un po’ fuori, abbiamo dovuto prendere diversi mezzi prima di riuscire a tornare perché quella linea (la 11 marrone) era tra quelle chiuse. La zona non è delle migliori ma comunque fornita di supermercati aperti fino a tardi, McDonald’s e autobus.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marie Corina

Stayed 1 night in Dec 2023

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon service, tres propre. Bon confort, excellent wifi
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

8/10 Good

ANNE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E
Stayed 2 nights in Nov 2023

8/10 Good

Preben

Liked: Staff & service
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Grande differenza tra hall e camera da letto, la prima vecchia e polverosa, la seconda abbastanza ben pulita (migliorabile) ma il letto in compenso era impeccabile, camera piccolina ma personalmente non lo trovo un difetto. Quartiere carino e tranquillo.
Stayed 3 nights in Oct 2023

8/10 Good

Makiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Véronique on 12 Oct 2023
Nous vous remercions beaucoup pour votre avis sur notre établissementBien cordialement

10/10 Excellent

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr einfach, aber nett und sauber
Stayed 5 nights in Sep 2023
Response from veronique on 12 Oct 2023
Vielen Dank :)

10/10 Excellent

FAROK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Isabelle

Stayed 3 nights in Aug 2023

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement nickel, bonne literie, simple (pas de déco parvun grand designer) mais efficace : plateau de courtoisie, gel douche fournis. Personnel agréable à l'accueil. Excellent rapport Q/P
Stayed 2 nights in Aug 2023

6/10 Okay

Haifa

Stayed 1 night in Jun 2023