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Reviews of Grand Hotel Dore

3 out of 5
Grand Hotel Dore
201, Avenue Daumesnil, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 561 reviews" "
Rating 8 - Good. 301 out of 561 reviews" "
Rating 6 - Okay. 79 out of 561 reviews" "
Rating 4 - Poor. 15 out of 561 reviews" "
Rating 2 - Terrible. 7 out of 561 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eriola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, 2 min walk to the metro. Best part was the staff. Fetta, one of the employees there, she was very helpful, kind and friendly. They made me feel at home and very welcomed. I would DEFINITELY stay here again. The amazing staff and the great location were the best part. 😊
Stayed 6 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always. Staying here since 2002
Stayed 3 nights in Oct 2023
Response from si zyad on 18 Oct 2023
Dear Stephen thank you it is always a pleasure to welcom you best regards

8/10 Good

arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location: very near the metro/subway. More than hour from CDG airport. Room: clean. The bathroom is quite small. Difficult to move around esp when using the toilet/loo. Bed is soft & comfortable
Stayed 2 nights in Oct 2023
Response from Fetta on 2 Nov 2023
Dear Arnold, we thank you for taking the time to share your opinion about your stay. We are delighted to know that you found our location near the metro convenient. When it comes to bathroom size, we understand that this can be a challenge. Parisian homes actually have an architecture that results in smaller spaces, which is part of their unique charm. We are happy that despite these inconveniences, you found the room clean and our bed comfortable.Thank you for choosing our hotel in Paris, we would be delighted to welcome you next time with us.Best regards.The Grand Hôtel Doré team.

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property outside of the touristic area Refurbished bathrooms Nice staff Very well maintained Rooms small but ok if the stay is not For business where do you need space for work
Stayed 2 nights in Jul 2023

10/10 Excellent

Melissa Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in Great Location
A comfortable hotel in a nice neighborhood, right by a Metro stop that takes you everywhere you want to go in Paris. Lots of delicious restaurants and bakeries around. Good breakfast, friendly staff. My son also loved it. Rooms small but comfortable and clean, and they have a fridge and AC/heat. My second time staying here and looking forward to coming back again.
Stayed 3 nights in Apr 2023

10/10 Excellent

James Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleanliness of the room was great! I checked in with no hassles and check out was fast and convenient. Best value for the price in Paris!!
Stayed 4 nights in Oct 2022
Response from Tarik on 20 Oct 2022
Dear James,Thank you for your visit, and many thanks for your kind reveiw.we are so happy that you have a nice stay with us.Your are welcome in our hotel whenever you whant.best regardsTarik

8/10 Good

Nastaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very good very close to metro and food. Small hotel but clean with a good daily service. The only complain about it; there were ants in the rooms and you have to be very carefull and not to drop food if it happens to eat snack in the room.
Stayed 4 nights in Aug 2022

10/10 Excellent

Viacheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel overall. The room was very small, but it was fine for the price. The area was surprisingly nice, and a metro station was just a few steps away. The only thing I did not really like was sound proofing, you can hear everything and everyone. However, that was tolerable because other guests were pretty quiet. I would recommend this hotel if you want to stay in a decent area in Paris, and would not want to pay too much, and ready to have a very small (but clean) room, keeping in mind that sound proofing is not perfect.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!!!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The staff was exceptional. Incredibly kind and courteous. The building itself was in a great location—lots of things to do nearby and lots of great food. The hotel rooms were very small and a bit dirty
Stayed 1 night in Aug 2019
Response from LAYA on 2 Sept 2019
Dear Guest thank you for choosing our hotel , we are happy that you enjoyed your stay it is always a pleasure to see a such review we are sorry that you not enjoyed your room do not hesitate to contact us next time we will give you a biger room best regards

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Jul 2019
Response from SAM on 18 Jul 2019
nous vous remercions d'avoir choisi notre hôtel lors de votre visite à Paris. Nous sommes ravis que votre séjour parmi nous s'est bien passé et que vous ayez apprécié l’accueil du personnel, le calme de l’hôtel. Nous nous efforçons et faisons de notre mieux afin de rendre votre séjour le plus agréable possible. Au plaisir de vous revoir et vous accueillir très prochainement au sein de notre établissement. Très cordialement, l'équipe de la réception et LAYA

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Needed power plug on side of bed.
Stayed 2 nights in Jun 2019
Response from recep on 18 Jul 2019
Bonjour, Nous allons prendre en considération votre demande . cordialement, La Réception

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 6 nights in May 2019
Response from recep on 17 May 2019
Nous vous remercions d'avoir choisi notre hôtel lors de votre visite à Paris. Nous vous remercions également d'avoir laisser votre commentaire , Nous nous efforçons et faisons de notre mieux afin de rendre le séjour de nos clients le plus agréable possible. Au plaisir de vous revoir et vous accueillir très prochainement au sein de notre établissement. Très cordialement, l'équipe de la réception et LAYA

6/10 Okay

john

Liked: Staff & service
Ok place.
Ok place, a little tired. Friendly reception and for where I was working ok location. A few ok bars and restaurants nearby but nothing to shout about. All in all an OK place - but wouldn’t want to spend a lot of nights there.
Stayed 2 nights in Nov 2018
Response from sam on 18 Nov 2018
We thank you for choosing us during your visit to paris. Dear John,We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. We look forward to seeing you again soon. Sincerely, the reception team and Laya

2/10 Terrible

Elizabeth, Hawaii

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel room is too small very tight for 3 people but convenient its close to.metro
Stayed 1 night in Oct 2018
Response from sam on 18 Nov 2018
Dear Elizabeth , We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. Nevertheless, we would like to inform you that we have more spacious rooms. We could have offered it if you mentioned it to the front desk as the staff try to respond to any requests at any time. Do not hesitate to get closer to the reception to show us any problem in order to make your stay more pleasant. We look forward to seeing you again soon. Sincerely, the reception team and Laya

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I was disappointed that the hotel kitchen closed very early.
Stayed 4 nights in Oct 2018
Response from sam on 28 Oct 2018
Dear Guest, Thank you for choosing us during your visit to Paris. We are happy to hear that you had a very good stay with us and that you enjoyed all our services. We are sorry for the service of breakfast but the reception has informed you well of the schedules of 7:00 to 10:30 after this hour the service is closed. Moreover, we are very grateful to recommend you to your loved ones. See you soon in Paris. Sincerely, The Reception Team and Laya.

8/10 Good

Keri, Toronto, Canada

Liked: Staff & service, property conditions & facilities
This hotel was a great value for the price. Rooms were small (as expected in Paris) but clean. The Metro was only steps from the front door and we were able to get to all major attractions within 20 minutes. There is also a pharmacy, market and a nice restaurant called Metro close by. The area of the city it is in also seemed quiet and safe. Overall, Hotel Dore is a great, affordable option.
Stayed 4 nights in Oct 2018
Response from sam on 21 Oct 2018
Dear keri , We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. We look forward to seeing you again soon. Sincerely, the reception team and Laya .

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice quaint hotel, great location near transit. I would come back
Stayed 3 nights in Oct 2018
Response from sam on 21 Oct 2018
We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. We look forward to seeing you again soon. Sincerely, the reception team and Laya .

8/10 Good

Cheryl, WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation.
Very convenient, and nice staff. A little cramped in the room, though.
Stayed 1 night in Sep 2018
Response from sam on 10 Sept 2018
Dear Cheryl, We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. We look forward to seeing you again soon. Sincerely, the reception team and Laya .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great. Shops and nakery just steos away. I lile it.
Stayed 2 nights in Aug 2018
Response from LAYA on 27 Aug 2018
dear guest thank you for chosing our hotel it is always nice to see nice review we look forward to welcom you again regards THE TEAM OF THE GRAND HOTEL DORE AND LAY

8/10 Good

Kari, Helsinki

Liked: Staff & service
Location is quite ok. Metro station just beside the hotel and if you have a car, it is quite easy to leave and arrive the address. Parking in the street is possible. Good restaurants nearby and it was really quiet in the night times. Breakfast was ok. Room was very small so if you have a lot of luggage, you may find it difficult to find place for all the clothes etc. Only 2 electric sockets in the room and both in very strange places if you like to charge you appliances. Toilet seat space is really narrow. I am quite an ordinary size male but even I found it impossible to sit down without hitting myself to toilet paper holder.
Stayed 5 nights in Aug 2018
Response from SI ZYAD on 27 Aug 2018
Dear Kari Thank you for choosing our hotel for your stay in Paris We are glad that you enjoyed the location of our hotel and the services of the hotel For this the size of the room do not hesitate to get closer to us next time we have rooms that are larger than the standard room For the plug we have planned an improvement and an addition Looking forward to seeing you again in our hotel best regards the team of the grand hotel dore and LAYA

10/10 Excellent

James, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was so wonderful! We found it after going to 3 different hotels looking for air conditioning, and this was the first we found. Super easy to hop on the metro (8 then 6) to get into the city center every day. Coming back to air conditioning was SO worth it. Plus, it was always very nice and clean. The room was quite small, but as a young couple, we did not need much space. The only even slight problem we had was that the shower head would not stay up high enough, so we had to kind of hold it on ourselves while showering. Wasn't a big deal at all though. Definitely would recommend.
Stayed 6 nights in Jul 2018
Response from LAYA on 13 Aug 2018
Dear Customer, We thank you for choosing our establishment from your visit to Paris. We are happy to hear that you had a pleasant stay with us, thanks to the location of our establishment, the comfort and the cleanliness of our rooms. . See you soon in Paris. Sincerely, The Reception Team and Laya Paris.

2/10 Terrible

waqar, bangkok thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
I been many hotel in France all was okay but this hotel really make me disopointed staff was so rude no life on 6th floor I have to pay for brake fast and nathing is in break fast very poor service no cleaning
Stayed 2 nights in Jun 2018
Response from sam on 18 Jul 2018
Thank you for choosing our hotel We are sorry that you had bad experiences during your stay but we are sorry that you had this impression with our staff who are doing their best to be very kind and friendly with the guests of our average The rating testifies to the breakfast we are very disappointed because we have a special effort to offer a quality breakfast we have selected fresh and quality products like fresh pastries delivered every morning by a craftsman cooked with real fresh baguette !! The fruit bowl (non-industrial) delivers a daily local ball of pressed fruit juice pancake butter homemade high quality French cheese a wide range of fruit eggs raised in the open air of the upper ... So, you understand our surprise and we are shocked by your claims that are defamatory and unjustified do not hesitate to contact us to clarify because we think reellmeent that it is a mistake on your part Sincerely the reception Team and Laya.

4/10 Poor

Karthikeyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Terrible smelly small rooms
Stayed 1 night in Jun 2018
Response from si zyad on 24 Jun 2018
dear madam Sir thank you to have choosen our hôtel we are sorry that you had that felling on our hotel feal free to contact to improve our service as we are not use to have that kind of review and we would like to understand best regards

10/10 Excellent

Leslie, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I found this small hotel online when looking for an affordable yet safe and comfortable place to stay. It met the mark for us. The staff was friendly and always helpful and I liked that was someone at the front desk around the clock (which also meant our late check-in was not a problem). We included breakfast in our rate, and it was a nice, serve-yourself spread offered just off the lobby every morning. There is a small lift, so you don't have to drag your bags up the stairs, but note it just fits one person plus their suitcase at a time. The rooms are also truly tiny, but ours had a nice bathroom/shower and was clean. Anyway, small is the norm in many older European buildings and it didn't bother us. There are restaurants, bakeries and other shops all around. The Metro station is just a half-block away and it's an easy 20-30 minutes to the main Paris sites. If you are looking for a fancy hotel with all the conveniences, this is not your place. But if you don't mind older and simple, this one is clean, affordable-enough and it suited us just fine.
Stayed 3 nights in Jun 2018
Response from sam on 2 Jul 2018
dear Leslie, We thank you for choosing it during your visit to Paris. We are happy to have had a pleasant stay with us and you appreciated the location and the services offered as the quality of the hospitality of our staff. Moreover, we are very grateful to recommend you to your loved ones. See you soon in Paris. Sincerely, The Reception Team and Laya Paris.

10/10 Excellent

Judy, LaSalle, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a Parisian neighbourhood
This hotel has an excellent location, across the street from a metro stop which is easy to use and which will take you anywhere! The rooms and the showers were very small but clean and comfortable. The neighbourhood has an excellent restaurant called The Metro right across the street and there are bakeries and shops nearby. The hotel staff are most accommodating. This is our second stay in this hotel.
Stayed 3 nights in May 2018
Response from Deborah on 8 Jun 2018
Dear Judy, We thank you very much for staying with us, it was a great pleasure to welcoming you. Hope you will be back soon! Have a lovely day, Deborah

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from laya on 21 Apr 2018
dear BRIAN thank you for chosing our hotel we are happy that you enjoyed your stay best regards

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from sam on 11 Apr 2018
Cher Brian, Nous vous remercions de nous avoir choisi lors de votre visite à Paris . Nous sommes heureux d'apprendre que vous avez passé un très bon séjour parmi nous et que vous avez apprécié toutes nos prestations. Par ailleurs , nous vous sommes très reconnaissants de nous recommander auprès de vos proches. Au plaisir de vous revoir très prochainement à Paris. Cordialement , L'équipe de la Réception et Laya

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from sam on 6 May 2018
Nous vous remercions d'avoir choisi notre établissement lors de votre passage à Paris.. Nous sommes heureux d'avoir une si bonne notation et que vous avez passé un agréable séjour chez nous. Nous somme vraiment hâte de vous revoir lors de votre prochaine visite à Paris. Bien cordialement, Toute l'équipe de la réception & Laya ,.

4/10 Poor

Verified traveller

Disliked: Staff & service
Very bad experience dealing with the staff. Clerk was rude and consistently picked a fight with me after I asked not to be engaged. Room was small for the price. Don't recommend unless staff go thru customer service training. I came to a hotel and paid over a 100 euro to be treated as a second class citizen.
Response from geraldine on 23 Nov 2017
Dear anonymous, We are very surprised to hear that you did not enjoyed your stay with us and did not appreciated the hotel facilities as well as the services offered. Don’t hesitate to contact us directly to understand what went wrong. Honestly, we do not understand your comment because all the previous comments on Expedia’s page states that we are a very nice hotel, and cheerful staff. Best regards, The Reception Team and Laya.

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Friendly staff. Good location for our needs.
Stayed 4 nights in Oct 2017
Response from geraldine on 24 Oct 2017
Dear Edmund, We thank you for choosing us during your visit to Paris. We are happy to hear that you had a very good stay with us and that you enjoyed the location of the hotel and the hospitality of the staff. Moreover, we are very grateful to recommend you to your loved ones. See you soon in Paris. Regards , The reception team and Laya

6/10 Okay

Wunderlust, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room only suitable if out most of the day at least! Rooms at back are quiet.
Stayed 1 night in Sep 2017
Response from reception on 24 Oct 2017
Dear Wunderlust, we thank you for choosing our hotel for your stay in Paris and thank you for your review. Nevertheless, we would like to inform you that we have more spacious rooms. We could have offered it if you mentioned it to the front desk as the staff try to respond to any requests at any time. Do not hesitate to get closer to the reception to show us any problem in order to make your stay more pleasant. We look forward to seeing you again soon. Sincerely, the reception team and Laya

10/10 Excellent

Carmen, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Really welcoming staff, room small but very clean, good breakfast. Also very close to metro station. We enjoyed our staying there!
Stayed 5 nights in Aug 2017
Response from SI ZYAD on 3 Sept 2017
Dear Carmen than you for choosing our hotel and sharing you nice experience we are happy that you enjoyed your stay it is always a pleasure to see that the work we do is successful . we hope to see you again best regards the team of the grand hotel dore and LAYA

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017
Response from geraldine on 27 Aug 2017
Cher ROger Nous vous remercions de nous avoir choisi lors de votre passage à Paris et nous vous remercions de la note attribuée en ligne . Nous sommes heureux d'apprendre que vous avez passé un excellent séjour parmi nous grâce à la situation de l’hôtel , Cordialement ZYAD LAYA

6/10 Okay

Linda, Australia

Liked: Cleanliness, staff & service
For the price it was fine
Staff were very helpful throughout entire stay,the metro is just outside door and to get to city centre it took 2 trains and 30mins, direct line to Eiffel Tower - 20mins, bed was comfortable. The room is very basic and is beginning to get a bit dated. The shower is tiny and the bathroom was small however in line with most 3star.
Hotel frontage
Stayed 3 nights in Jun 2017
Response from the front desk on 24 Jul 2017
Dear Linda, We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered. Besides, the shower and the bathroom are small but well equipped. Look forward to seeing you soon again. The reception team and Laya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful.
Stayed 1 night in Jun 2017
Response from geraldine on 24 Jul 2017
Dear custome, We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us the quality of the hospitality of our staff. Look forward to seeing you soon again. The reception team and Laya

10/10 Excellent

John, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel with great breakfasts
The staff were friendly and helpful, and we really enjoyed our stay.
Stayed 4 nights in May 2017
Response from the front desk on 24 Jul 2017
Dear Sir, dear madame, Dear Lorena, We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. Besides , the rooms just like you said are more on the small side but they are cosy , comfy and well equipped .But we also have bigger rooms at your disposal next time you come and visit us , feel free to mention your preferences to the reception so that we can sort things out for you . We look forward to seeing you again soon. Sincerely, the reception team and Laya

8/10 Good

Dayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Rooms were smaller than expected. Location was perfect for access to the metro. Grocery store and pharmacy right across the street. Front desk personnel were outstanding. Very friendly and helpful. They were fluent in English which was very useful with asking questions about the area
Response from geraldine on 3 Apr 2017
Dear Serena, We thank you for choosing us during your visit to Paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. Nevertheless, we would like to inform you that we have more spacious rooms. We could have offered it if you mentioned it to the front desk as the staff try to respond to any requests at any time. Do not hesitate to get closer to the reception to show us any problem in order to make your stay more pleasant. We look forward to seeing you again soon. Sincerely, the reception team and Laya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel but little expensive
overall it is good. staff was very nice and co operative.
Response from geraldine on 3 Apr 2017
Dear Sir , Madam , Thank you for choosing our hotel for last visit in Paris. We do appreciate you rated us online and we are glad to hear that you enjoyed staying here with us thanks to the staff at the reception. We look forward to seeing you again. Kind regards , Reception team and Laya

8/10 Good

Arlene

Liked: Cleanliness, staff & service, room comfort
Convenient hotel and friendly staff
Fabulous reception staff..area was lovely and so convenient with a metro stop right outside. Staff were brilliant with recommendations of places to see in Paris and how to get there. Room was small and basic but fine for a night

10/10 Excellent

Stephen, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite Paris hotel
I've been a customer since 1997 of this and its sister hotel Grand-Hotel-Français. Always a pleasant experience at reasonable cost. I've never been disappointed. My highest recommendation.
Response from Laya on 8 Dec 2016
Dear Stephen, Thank you for your lovely review, it's always a pleasure to welcome our loyal guests and we look forward to seeing you soon. Kind regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great Find
Very efficient, warm and helpful staff. Convenient location to Gare de Lyon. Good brasseries just down the street. Clean rooms, a lift, and free WiFi. We come back every year!
Response from General Manager on 3 Nov 2016
Dear Sir or Madam, Thank you for your review and your continued loyalty to our hotel. We are always delighted to hear from our loyal guests and pleased to welcome you on each of your stays with us. We do enjoy close proximity to both the Gare de Lyon train station and to the metro giving quick and easy access to the city center so we are delighted to know you take advantage of it. We look forward to welcoming you back at the Grand Hotel Dore next year. Kind regards, The Reception team and Laya

8/10 Good

Ronaldo, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good reception service.
The hotel is in a very good location very near the Metro about a minute away. But the best thing about the hotel is the reception, especially the gentleman who check us in on August 8 at around 1:45pm. He is very accommodating and helpful.
Response from LAYA on 5 Oct 2016
dear ronaldo thank you for chosing our hotel We look forward to welcoming you back at our hotel very soon. Your impressions are important to us as we strive every day to improve our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Staff were really helpful. The room size is small no space to move
Response from LAYA on 10 Aug 2016
Dear Sir, Madam First of all we thank you very much for choosing us and for taking the time to share about our hotel. We are very happy to see that you enjoyed your stay on our hotel and his different services, the area, and our staff. This is a real pleasure. We sincerely hope to see you again at Grand Hôtel Doré. Best Regards Grand Hotel Dore team and LAYA

8/10 Good

Ramdass, Ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & well connected
Well situated close to the metro. Clean rooms well maintained with pleasing staff who are always willing to help and guide you.
Dear Sir, Madam First of all we thank you very much for choosing us and for taking the time to share about our hotel. We are very happy to see that you enjoyed your stay on our hotel and his different services, the area, and our staff. This is a real pleasure. We sincerely hope to see you again at Grand Hôtel Doré. Best Regards Grand Hotel Dore team and LAYA

8/10 Good

Stephen, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruce trip!
Thank you Hamza for your kind attention, information & helpfulness, we appreciated it. Mr & Mrs Cleanthous
Dear Sir Madam Cleanthous First of all we would like to thank you very much for choosing our hotel and for taking the time to share about us. it was a pleasure to serve you, and thank you for your comment. We sincerely hope to see you again at Grand Hôtel Doré. Best Regards Grand Hotel Dore team and LAYA

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for five nights at this hotel. The front desk persons are very kind and friendly. The room is small but quiet, clean and cozy.
Dear Sir, Madam Thank you for choosing our hotel and taking the time to share your experience . we are very pleased to know taht you enjoyed your stay in our hotel. . We look forward to welcoming you again, Best Regard Grand Hotel Dore team and LAYA

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Taxi needed to train station
Bathroom updated and nice, but room so small no place other than bed to put suitcase. Bed clean but room itself old and needs updating. Location touted close to train station but taxi still needed 25 minute walk ahead, if not. Best thing, staff was very nice.
Response from laya on 21 Jun 2016
dear sir thank you for chosing our hotel we thank you for the compliment on our bathroom we are sorry you did not like the size of the room you had to ask us and we would change you the room we hope to see you again and do not hesitate to send us a mail we will be very happy to upgrade you to a biger room for free best regards