Front of property

Reviews of Hôtel Aurore Paris Gare de Lyon

3 out of 5
Hôtel Aurore Paris Gare de Lyon
13, Rue Traversiere, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 118 out of 358 reviews" "
Rating 8 - Good. 147 out of 358 reviews" "
Rating 6 - Okay. 64 out of 358 reviews" "
Rating 4 - Poor. 14 out of 358 reviews" "
Rating 2 - Terrible. 15 out of 358 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tulio, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 2 nights in Feb 2024

10/10 Excellent

Sabina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Convenient location.
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good time, next door to a big train station so it’s easy to get anywhere. Food options are everywhere. If you prefer walking it’s not hard to walk to a lot of sites.
Stayed 3 nights in Dec 2023

6/10 Okay

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very noisy due to trains that seemed to be every 15 seconds. However room was lovely and spacious and beds very comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Nancie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Debra, Winnsboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, convenient to train stations, restaurants nearby. Very clean, comfortable bed, decent size room for Paris hotels. I would recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful and friendly. Breakfast is great! Hot food plus lots of selections of cold food. Great coffee.
Stayed 2 nights in Oct 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were great and the location to the metro is just across the road which takes you anywhere in Paris. Many dining area close by also . Room was fine , simple and clean .overall everything it was good.
Stayed 6 nights in Oct 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Room size was ok, some chipping paint and shower was leaking and spraying all over the floor. Cityscape bedframe has accumulated years of dust behind it.
Stayed 3 nights in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to gare du east and metro stations.
Stayed 1 night in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel near Gare de Lyon. I recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Not what expected from advertisement
Should’ve paid attention to the reviews. My door was as open when I arrived from not being shut all the way after being cleaned. Bathroom very uncomfortable. Outdated
Stayed 1 night in Sep 2023

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

J Bradley

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Riza

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to railway station
Stayed 2 nights in Aug 2023

6/10 Okay

Connor

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Right outside train station
Stayed 1 night in Sep 2023

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Maurine, Winter Haven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is VERY old! Street in front of the hotel is blocked off, had to pull luggage 2 blocks from side street. Hard to access. Breakfast was very good, cute breakfast room. Bed rooms small as is the bath rooms. Staff as helpful bit speak little english. Subway runs under hotel you can hear it rumble.
Stayed 2 nights in Aug 2023

8/10 Good

Maurine

Stayed 2 nights in Aug 2023

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for a big family. Super helpful and friendly staff - they couldn’t be any nicer!
Stayed 1 night in Aug 2023

10/10 Excellent

stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2023

8/10 Good

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was close to train station, 5 min walk to the train station. The water in the shower was slow to drain down the tap. Hard to take a shower, felt like the water was splashing out of the shower area .

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Although Paris hotels are v expensive, the room was v small and overpriced at £190 without breakfast. Up at 5am for 6am train out of Gare De Lyon v nearby, but could have saved that money napping in the station!
Stayed 1 night in Jun 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was helpful and friendly. Room was comfortable and tidy. We will stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy to get to station
Stayed 1 night in Jun 2023

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are beyond exceptional! The room was perfect for us and we’ll be coming back for sure!
Stayed 4 nights in May 2023

10/10 Excellent

Richard

Stayed 1 night in Mar 2023

8/10 Good

Jason

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 3 nights in Mar 2023

2/10 Terrible

Barry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was conveniently located to Gare de Lyon
Stayed 2 nights in Mar 2023

10/10 Excellent

damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for short . Easy-to-use near the train station.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but optimized space
Room was clean. But the room is quite small. Not very comfortable to work in the room. So i would not recommend it for business trip. Otherwise it is a fine option for tourism and location is perfect.
Stayed 6 nights in Jan 2023

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my family and I. The staff were very friendly and polite. The train station is only a few blocks down and there was a Starbucks close by. The hotel breakfast is wonderful. We were in Paris for about 3 days and loved this location and was able to visit Versailles, Eiffel Tower and Arc de Triomphe. The family room was small but it made no difference since all we needed was clean and comfortable beds and that was fulfilled! We loved Paris!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived we got informed that the hotel was fully booked even if we had received a confirmation for our booking. Was not want you want when you are coming with taxi and big bags!
Stayed 1 night in Dec 2021

2/10 Terrible

Lukasz

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not ecommended
I’ve book BestWestern hotel, but on the check up day I’ve find out that BW is refurbishing and been move to Alexandrie hotel, if I get room upgrade or free breakfast as apology for inconvenience I would be less disappointed, but nobody offer nothing, despairing price difference between BW and Alexandrie. Not good experience at all. Very thin wall, you can hear everything what is happening around you, small and very dark room. Nothing in the room (COVID excuse), every time you go out you have to leave your key at the reception (god knows what this was about), twice in the row room service in the morning just march to my room without even knocking, you not allowed to eat in your room, this was biggest problem for me as I like to stay indoors watch movies, chill and have a pizza etc. Not possible (another COVID excuse). However reception staff very friendly only good thing from staying in this place
Stayed 3 nights in Jul 2020

8/10 Good

Caeren, Hong Kong

Travelled with partner
Liked: Staff & service
Pros Excellent location. Less than 10 minutes walk to Bastille Square, Gare de Lyon and the tube station. Bakery, bar and restaurants are nearby. Business owner was very helpful and nice. Cons We were asked to check in this hotel when we arrived at the hotel we booked. We were disappointed that the room was completely different with what we booked. After some negotiations the business owner was able to accommodate another room that satisfied us. When we back at around 6pm our room was not cleaned up and the used towels which according to the hotel instruction we have to put at the place for a new one was also not done. We reported this to the concierge and they said the responsible worker was off and they will do it on next day for us. We think all of the above can be improved.
Stayed 3 nights in Jul 2020

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel option near Gare De Lyon
Great location, easy access, nice staff, rooms really good for families.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reached the hotel at 630 PM for check in (check in time was 1PM) and was given the room. When i went to the allotted room, the cleaning lady was still working on my room. I went down and asked for replacement, i was told there are no other rooms available for the category i booked in. When asked if i could check out later as i had late flight, i was denied that too. The rooms were too small and were very depressing, the pictures are completely misrepresenting the reality.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the road from Gare De Lyon Station, surrounded by bus stops going in all directions
Stayed 1 night in Sep 2019

8/10 Good

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Strange but nice
Hotel was well situated for the purpose of our trip. Required it to be close to the Guarde Austeritze. Room was clean but strange. The floor was uneven giving the impression that it was tilted. Felt like I was on ship sailing in the ocean.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

bihag, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great would stay here again for sure. only thing and its small, but they didn't clean our cups rather just wiped them and no more coffee left. the coffee and tea should look like it did the first night and milk oh yeah and towels please leave towels after the first night. apart from that room was great and balcony and location very nice. thanks
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The wifi was not working. I was unable to use during the whole stay, also the machine wasn't working so I had to go to am ATM to withdraw cash to pay the tourist tax. My shower was missing one sliding door so the water sprayed out into the bathroom.
Stayed 1 night in May 2019

10/10 Excellent

Roger, Bellevue, WA USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was arriving in Paris and needed a place near the Gare de Lyon (train) station. This was the perfect place for that and there are great restaurants very close.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist was very rude, there is no parking near by. Not at a centralized or desired location.
Stayed 5 nights in Mar 2019

8/10 Good

hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used this hotel twice very close to gare de Leon. Small room but clean and served the passing through we wanted. Staff very good.
Stayed 1 night in Feb 2019