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Reviews of Adagio Original Serris Val d Europe

3 out of 5
Adagio Original Serris Val d Europe
18, Cours de LElbe, Serris, Île-de-France

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Misun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near mall and outlet village. Clean and nice room with kitchen. I will stay again.
Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

Martella

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very run down. Ripped wallpaper all around the building, leaking ceiling with buckets catching the water. The light switches or shower didnt work in my room. I was told by the member of staff the first night he couldn’t do anything about it and I had to wait until the next morning. Travelling with a baby and having no cot or a double bed was not ideal either. The following day, the notes had not been passed on and the room was left in the exact same way. The lady on the desk upgraded us to solve 2/3 of our issues and the final night the 3rd issue was resolved. Hotel has a very dark and gloomy feel - even in the rooms with lack of lighting. Location is great with walking distance to Disneyland and the shopping centre, however I would be reluctant to stay again due to the actual hotel rooms. Advice would be to anyone wanting to stay would be book the room with the wrap around balcony and AVOID the non balcony rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very comfortable modern rooms, very handy for Disney
Stayed 3 nights in Feb 2024

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
There are better options for better price around. The hotel is in very bad confitions and nothing works. No hair dryer and no heating. All the hotel is on 19° and you cannot change it
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service
Great walking distance to Disney. Quiet surroundings. Shower pressure/drain was not the best but we will definitely come back for our next Disney trip.
Stayed 3 nights in Dec 2023

6/10 Okay

Christopher

Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2023

8/10 Good

Jonathan, Aberdeen

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. 15 minute walk to disney
Stayed 2 nights in Aug 2023

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love that the hotel is within easy walking distance of the shopping centre and Disneyland parks (there is also transport, but it can get busy). I also like the choice of apartment rooms. It can be a bit noisy though, mostly other guests. Some of the decoration is looking a bit tired. I would recommend this hotel for good value.
Stayed 4 nights in May 2023

8/10 Good

Anna

Stayed 1 night in Jan 2023

10/10 Excellent

Dennis, Castle Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't turn up the heat and it was cold! The free bus to Disney was very nice.
Stayed 2 nights in Dec 2022

4/10 Poor

Hannah

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at the property late in the evening, staff wasn’t friendly, online advertised free parking and then I was told we need to pay so had to park else where, room was freezing for the whole time we were there, asked reception got given one extra blanket to keep 2 warm. Our room was beside the electric box and was terribly loud and windy the whole time

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location for Disney with shuttle pretty much directly outside hotel. Staff were friendly and helpful. Only downside was that a lot of the features of the room were damaged or not working which we recorded as we put down a room deposit upon check-in. Great little and reasonable shop in the reception or fantastic restaurants 5 minutes walk. Highly recommend for Disney stays!
Stayed 3 nights in Sep 2022

4/10 Poor

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia or this property did not have my reservation when I had arrived although I had paid. This is VERY bad.
Stayed 1 night in Sep 2022

8/10 Good

Asmaa Y

Stayed 2 nights in Aug 2021

6/10 Okay

Sophia

Travelled with family
Liked: Cleanliness, staff & service
Die Küchenzeile war gut.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dista a 15 minuti a piedi dal parco Disneyland, tramite un percorso pedonale asfaltato. Dotato anche di bus navetta gratuito ad orari prestabiliti. A 500 mt. da un grandissimo centro commerciale servito anche da zona ristoranti. Apartahotel con ogni confort. Consigliatissimo.
Stayed 2 nights in Mar 2024

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Informations des navettes pour y accéder peu claires mais appartement propres et fonctionnels
Stayed 1 night in Mar 2024

8/10 Good

Sandra

Stayed 1 night in Feb 2024

10/10 Excellent

CAROLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tre contente de cet hébergement juste un petit bemol sur le manque d' espaces rangements.
Stayed 6 nights in Feb 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tierfreundliche Unterkunft direkt am Disneyland
Sehr schön gelegen direkt beim Disneyland in einer Siedlung die sehr nobel und traumhaft schön gebaut worden ist. Das Hotel bietet einen gratis Shuttle zum Disneyland an. Die Zimmer sind schön groß mit Küche, Wannenbad und einem Mini Balkon. Die Mitarbeiter sind sehr freundlich und zuvorkommend und haben sich sofort um Anliegen und Wünsche gekümmert. Preis Leistung ist top und immer wieder zu empfehlen
Stayed 1 night in Jan 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pui Yee

Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very nice hotel in a clean area just by the large mall, a reasonable walk to anything. Our sole complaint was the free shuttle; it was good but sometimes came by EARLY and left early, which serves no one at all. But this isn't the hotel's fault.
Stayed 3 nights in Nov 2023

6/10 Okay

anne marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Emplacement parfait pour disney et pour le centre commercial. Acceuil sympathique. Besoin d etre restauré ( moquette, peinture) Canape convertible peu confortable, il vaut mieux choisr chambre avec vrai literie.
Stayed 3 nights in Oct 2023

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service, property conditions & facilities
Gutes Hotel für einen Besuch im Disneyland Paris.
Stayed 2 nights in Oct 2023

8/10 Good

Jolanda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Super Personal - sehr bemüht Wände und teppich im Gang sehr herunter gekommen - Zimmer war aber sauber, groß und komfortabel
Stayed 2 nights in Oct 2023

10/10 Excellent

Guy Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait

8/10 Good

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lit vendue 2 places, alors qu’il y a 2 lits simple rassemblé.

8/10 Good

Camille

Stayed 1 night in Dec 2022

4/10 Poor

Maximilian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Das Hotel zerfällt in den letzten Jahren leider immer mehr. Man hat das Gefühl, das Management investiert nichts mehr in die Wartung. Das Hotel ist an sich zwar schön und war jahrelang immer ein super Ort, um dort zu übernachten. Inzwischen fallen aber die Fliesen von der Wand, Steckdosen gehen nicht, es wurden sogar die Nachttische entfernt. Sehr schade, aber wir werden das Hotel nicht mehr buchen.
Stayed 2 nights in Nov 2022

10/10 Excellent

Aurélie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement propre et calme. Personnel accueillant et à l’écoute.

8/10 Good

Loréna

Travelled with group
Liked: Staff & service
Personnel à la réception très sympa (Axel) Propreté du studio moyenne : tâches noires sur la housse de couette, idem sur les petites serviettes 1 prise du côté droit du lit ne marchait pas Établissement joli, idéal pour se rendre à Disney Studio suffisamment grand
Stayed 1 night in Oct 2022

8/10 Good

yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super personeel
Stayed 1 night in Oct 2022

8/10 Good

Bernardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Muy cerca de disney, a 2 paradas de camión o incluso a pie. Muy cerca de plaza comercial con supermercado. Instalaciones adecuadas aunque una sección un poco descuidada. La habitación muy cómoda con lo necesario para cocinar, aunque deja que desear en términos de limpieza, por ejemplo la alfombra se notaba percudida y algunas manchas de pintura en varias partes.
Stayed 2 nights in Sep 2022