Exterior

Reviews of Abbatial Saint Germain

3 out of 5
Abbatial Saint Germain
46 Boulevard Saint Germain, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1003 reviews" "
Rating 8 - Good. 413 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Claudia

Travelled with partner
It was so close to everything
Stayed 3 nights in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Good location. Clean and welcoming.
Stayed 2 nights in Apr 2024

10/10 Excellent

Per, Lawrenceville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always friendly and helpful, housekeeping was amazing and although our room was small, we expected this and having a balcony was totally worth it. City was busy and noisy, but closed doors reduced the noise significantly. Location was great, 10 mins walkable to Notre Dame, and main train and subway lines, which allowed us to have an activity packed trip with no inconveniences. A nod to the restaurant right next door, their food was excellent.
Stayed 7 nights in Mar 2024

6/10 Okay

Mervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice view from balcony, very small room, but good location and very clean.
Stayed 2 nights in Mar 2024
Response from Karim, General Manager on 8 Apr 2024
Dear Mervin, I must confess I'm surprised by your rating, which I find rather harsh despite the glowing comments you've made about us. The size of our rooms is explicitly specified on the various booking platforms, and corresponds to the descriptions we provide to them. Please note, however, that we do offer larger rooms for greater comfort. Next time, please let us know your preferences, so that we can direct you to an accommodation more suited to your needs. Thank you for highlighting our fabulous location in the heart of the Latin Quarter, which offers a magnificent view of Notre-Dame, a true delight for the eyes! The whole team is ready to prepare a magnificent room for your next stay in the capital.

8/10 Good

GERMAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Abbie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was nothing as described outside of the room looking like the photo. Uppn arrival we were told the included breakfast offered was available due to renovations which is fine that is understandable. What wasnt is the suite was actually a converted store front that still had the door to the street in place. No where in the listing did it state it would be on the ground floor. The tv was a smart tv but wasnt able to connect to the hotel wifi so no channels were available as was described when booking. Before booking we verified there would be AC yet upon arrival they stated they only turned it on during the summer. Being you are street level you cant exactly just open a window as it is a busy street. You could hear every conversation passing by and see peolle looking in the windows even through the blinds. We addressed these concerns with management who said there was nothing they could do and tried to say it was said in the listing (it wasnt when booking as I double checked). We decoded to leave as we didnt feel safe and found another hotel. All thr owner/manager had to say about our concerns is if you leave I wont refund which in itself is terrible business wjen you drastically misrepresented the product and what else is available with better quality and having an actual view for the same price range. I wouldnt recommend given the experience.
Stayed 3 nights in Mar 2024
Response from Karim, General Manager on 19 Mar 2024
Dear Abbie,I'm sorry that, despite the quality of your room, you will not have fond memories of your stay with us. We did everything we could to make your stay as comfortable as possible.Our suites are generally appreciated for their comfort and charm. There seems to have been a misunderstanding regarding your booking.Our air conditioning is reversible, which means that it operates in either "heating" or "cooling" mode. Some guests still feel the need to heat their rooms, so the air conditioning is not yet activated, as it is every year at this time. It's still winter!As far as breakfast is concerned, we are currently undergoing a major refurbishment to improve the experience for our guests and we can still bring it to your room.As you can see from the other reviews, we have a reputation for excellence and a great location. It is very sad to see you making such harsh comments about our work.I hope you enjoyed your time in Paris and its many colourful facets.

2/10 Terrible

Kun Taek

Disliked: Amenities, property conditions & facilities
The room was too small for two adults to use. Even no space to hang towels in bath room.
Stayed 3 nights in Mar 2024
Response from Karim, General Manager on 8 Mar 2024
Dear Kun,I am very surprised and saddened to read your feedback. There are several types and sizes of rooms available for booking in our hotel. We generally advise our guests, if they are staying for several days, to choose the Superior rooms, which are more spacious and comfortable. What a pity if that's all you remember about your stay! Perhaps you're not used to Parisian standards?I hope you were able to enjoy our exceptional location in the heart of the Latin Quarter, and the relaxed, family atmosphere of our establishment. Have a safe journey home,

10/10 Excellent

Normandy

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute little boutique hotel with friendly, helpful English speaking staff. Room modern and clean. Breakfast enjoyable. Classic Paris!! Balcony with view of Notre Dam and Blvd St Germaine.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 4 nights in Feb 2024
Response from Karim, General Manager on 9 Feb 2024
Dear Callum,Thank you very much for your complimentary review of our rooms. We are delighted to hear that you found them to your liking. Their optimum comfort and the charm of their decoration will provide you with an authentic night's sleep! The doors of our hotel are wide open to you for your next stay in the heart of Paris,

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely stay. We weee close to everything and we got excellent service. Thank you!
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location!
Stayed 4 nights in Dec 2023

10/10 Excellent

Filipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful hotel. Staff were warm and welcoming. Room had everything you need and breakfast was delicious.
Stayed 4 nights in Dec 2023
Response from Karim, General Manager on 29 Dec 2023
Dear Lauren,Thank you so much for this wonderful note and comment which goes straight to our hearts. We are delighted to hear that you enjoyed our hotel's location in the heart of the Latin Quarter and its authentic charm. It is always nice to know that our guests feel welcome and warmly received by our dedicated team.It is also a pleasure to read that your room met all your expectations and that you found our breakfast "delicious".Your satisfaction is the greatest reward for our team, and we hope to have the pleasure of welcoming you again during your next stay in Paris.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in central Paris
Rooms are classic Paris small but an amazing location, so well connected, very friendly hotel staff and not a problem to speak to them in English
Stayed 2 nights in Dec 2023

10/10 Excellent

Jia Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and convenient location — many of the key sights are within walkable distances, and there’s wonderful dining options around. Staff were very friendly and welcoming throughout the stay.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality!
Stayed 3 nights in Nov 2023
Response from Karim, General Manager on 5 Dec 2023
Dear Ryan,Many thanks for your trust and for your kind words.In our establishment, family spirit and attention to our guests are important values. I would like to congratulate the team on their dedication.We hope to see you again very soon for another unforgettable stay at the Abbatial Saint Germain... Don't hesitate to share your experience with your friends and family!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Everyone at the hotel was very friendly and helpful. The breakfast was good. Fantastic location close to many attractions. 2 blocks from the Batabot hop on hop off boat station. Many attractions within walking distance. We really enjoyed our 3 night stay.
Stayed 3 nights in Nov 2023

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Edmund

Liked: Amenities
Great location!
Stayed 2 nights in Oct 2023

8/10 Good

JARETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, close to a lot of attractions and restaurants.
Stayed 2 nights in Oct 2023
Response from Karim, General Manager on 30 Oct 2023
Dear Jarett,We are delighted to read that you enjoyed your stay at the Abbatial Saint Germain.Indeed, our establishment is located in the heart of the Latin Quarter, the historic cradle of Paris, a stone's throw from Notre-Dame, the Sorbonne, the Ile de la Cité and the Pantheon. We are delighted that you have been able to take advantage of this excellent location to discover our beautiful capital.We look forward to welcoming you again during your next stay in Paris,Karim, General ManagerHôtel Abbatial Saint Germain

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for solo travelers, outstanding facilities, a couple of nights tops.

8/10 Good

Chau

Travelled with partner
Liked: Cleanliness, staff & service
Great location! This property is a bit dated in the design and overall look but I think they are undergoing some renovations.
Stayed 2 nights in Oct 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and clean, breakfast was delicious and in a beautiful setting. The concierge ( and I’m sorry I don’t remember his name) was extremely helpful and thoughtful. I would definitely recommend this hotel to friends
Stayed 1 night in Oct 2023

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and kind

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and helpful.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy
We loved it.clean and cozy
Stayed 7 nights in Sep 2023

10/10 Excellent

Elaine

Room just perfect for one. Front desk very friendly, available, and helpful. Would definitely come back.
Stayed 4 nights in Sep 2023
Response from Karim, GM Hôtel Abbatial Saint Germain on 3 Oct 2023
Dear Elaine,Thank you very much for your perfect rating and for your glowing testimonial. We are delighted to hear that you enjoyed your stay with us. Our team strives to make each stay unique for our guests and your comment is the greatest reward of all. We look forward to seeing you again at the Abbatial Saint Germain for new discoveries in the heart of the Latin Quarter.Karim, General ManagerHôtel Abbatial Saint Germain

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It is a great location. Easy to arrive from the airport via train and walk to the hotel. Lots of great restaurants and an easy walk to metro stations and Luxembourg Garden. The rooms are tiny. We couldn’t open our suitcases on the floor while standing. Had to be on the bed to deal with the suitcase. Air conditioner worked, which was critical during the heat wave happening during our visit. Old building, so the air system smelled really bad, but better than not having it. The curtains were falling off the wall in out room, which looked like an ongoing problem that hadn’t been repaired properly. It’s an average hotel in a great location. It will never feel like value for your money when staying in Paris. There is really nothing that would make me book here again. Not terrible though.
Stayed 3 nights in Sep 2023
Response from Karim, GM Hôtel Abbatial Saint Germain on 25 Sept 2023
Dear Michelle,Thank you for taking the time to tell us about your experience. Our location invites you to take a fabulous journey into the heart of Parisian history: from the Musée de Cluny to Saint-Germain-des-Prés, via the Collège des Bernardins and the Panthéon... As you say, you can also take advantage of the proximity of many restaurants and metro lines. That's a real advantage in Paris!As far as room size is concerned, I would like to make it clear that all dimensions are clearly indicated on the booking platforms. We respect the standards of our category and for your next stay, I invite you to choose a superior room which offers more space and comfort.Your satisfaction is our priority and we would have appreciated it if you had shared your comments with us on the spot. This would have enabled us to find solutions immediately.I hope you will have fond memories of your stay in our wonderful capital,Karim, General ManagerHôtel Abbatial Saint Germain

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Completely renovated, charming, quiet and convenient. I will definitely be back. My room was « quaint », but the high end bathroom made it feel luxurious. The staff was wonderful.
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very neat and tidy and cleanliness was really good. The lift which they obviously know about is far too small and needs to upgraded.
Stayed 4 nights in Aug 2023
Response from Karim, GM Hôtel Abbatial Saint Germain on 28 Aug 2023
Dear Anthony, Your positive feedback gives us great pleasure, thank you for sharing it with us. All our rooms have been designed to offer you the highest level of comfort, and the sparkling cleanliness ensured by our staff is part of this, and your mention will please them. Our lift can accommodate two people with one suitcase. It is small, as in many old buildings, because it was added in a space that was not originally designed for it. It does, however, provide undeniable comfort. Hoping to see you again on your next visit to our magnificent capital.Karim, General ManagerHôtel Abbatial Saint Germain

6/10 Okay

Evelyn

Stayed 2 nights in Aug 2023

6/10 Okay

Purley

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Garlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area around the hotel. Very close to Latin quarter but not as noisy. Much better for sleeping but still close to everything. Staff was great and very helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jan-Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Jul 2023
Response from Karim, General Manager Hôtel Abbatial St Germain on 4 Aug 2023
Dear Jan-Michel, It's a lovely reward that you've shared with us here, thank you very much! Our commitment is to make you happy throughout your stay, which is why our staff do an exemplary job of offering you impeccable service. It is important to us to create a warm and friendly atmosphere so that each of our guests feels at home.We look forward to welcoming you back to our charming establishment for more wonderfully Parisian memories.Karim, General ManagerHôtel Abbatial Saint Germain

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel!! It was our first time in Paris and thus hotel was just perfect for my son and I! 1 block from the Seine and then directly on the other side of the Seine is Notre Dame! Super convienent and extremely safe! We will stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff are very friendly. Breakfast included with the stay. 5 stars!
Stayed 5 nights in Jun 2023

10/10 Excellent

Jean pierre

Stayed 1 night in Jul 2023

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily walkable to Notre Dame and the Seine. Right in the heart of dining options and all the must-see spots in Paris!
Stayed 3 nights in Jun 2023
Response from Karim, GM Hôtel Abbatial Saint Germain on 4 Jul 2023
Dear Sierra,Our entire team would like to thank you for your glowing testimonial and perfect rating! We're delighted to read that you enjoyed our privileged location in the heart of the Latin Quarter. Indeed, our proximity to some of Paris' most emblematic landmarks, such as Notre-Dame and the Seine, is a major asset of our establishment.It's a pleasure to see that you've taken full advantage of the lively district, with its typical restaurants and cafés. In fact, our team is always happy to share their favorite "must-see" with you.We look forward to welcoming you back to our little corner of paradise, see you soon!Karim, General ManagerHôtel Abbatial Saint Germain

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Staff was excellent. Location perfect. Small and personable. So happy there was air conditioning in the summer heat!
Stayed 3 nights in Jun 2023

6/10 Okay

Danilo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to points of interest. Staff are friendly. However, room is tight and elevator is so small. No microwave oven and tv is not user-friendly since no English language feature. AC cannot be controlled in room. Room is newly renovated but water spills to the floor when taking shower in bathroom due to glass wall design(only half-covered). Also the secondary door doesn’t close. Overall, good enough for stay around the centre of Paris.
Stayed 7 nights in May 2023
Response from Karim, General Manager on 12 Jun 2023
Dear Danilo, Thank you very much for sharing your experience at the Abbatial with us. We hope that you were able to enjoy the points of interest that you highlight thanks to our location in the coveted and elegant 5th arrondissement. Its unique charm is perfect for a romantic break in the heart of the romantic capital. I will pass on your compliment to our staff, who will be delighted to know that their friendliness is acknowledged.As far as the room is concerned, the dimensions are clearly indicated on the booking websites and are well within the standards for our category. We do, however, take note of your comments about the various facilities, which we will endeavour to remedy. We would be delighted to see you again for a stay without any false notes,Karim, General ManagerHôtel Abbatial Saint Germain

8/10 Good

Christine, Parksville

Travelled with group
Liked: Cleanliness, staff & service
The staff is excellent and the hotel is well located. The bed was super comfortable! The only downside would be the size of the room which is quite cosy.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Felicitas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very convenient to all transport/groceries/dining etc
Stayed 7 nights in May 2023