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Reviews of Purnama Beach Resort

3 out of 5
Purnama Beach Resort
Lot 4466, Teluk Nipah, Pangkor Island, Perak

Reviews

6.8
Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 16 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Khairul Anuar Bin Sharif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and walkby
Stayed 1 night in Aug 2022

8/10 Good

Aina

Travelled with family
Liked: Staff & service
Aircond tak sejuk. Yg lain okay.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2021

8/10 Good

siti aishah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family deluxe is ok spacious. room is clean upon arrival. but i notice no housekeeping during stay so u got to let them know if u need rubbish bin to be emptied. water heater is not working. we didnt ask to get it fix coz we dont want to change room. upon arrival we were welcomed by huge millipede in the toilet. but is ok just took it out. we call before to check whether there is mini fridge & was told only in few room it is working so we ask for the room with mini fridge. big let down is the mattress the kind that so saggy when u lie in it. very not good for my back pain. but ok la can tolerate the whole 3 nites. location is good near water activities, food stalls. pool is ok when not crowded. hotel offers food in case u dont want to walk to find out. monkeys are around and hornbills too. pleasant stay. will consider in future
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with the services provided. Good stay
Stayed 2 nights in Dec 2020

6/10 Okay

aina hazwani

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Dec 2020

10/10 Excellent

Ainny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

NLF

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should not even be on Expedia. It is completely misrepresented. The pool is filled with algae and looks toxic. The bungalows are small, smelly and packed one next to each other and the patios all face other equally crowded rooms. Sort of a suffocating ambience. The common areas were poorly maintained. Absolutely. no pride of ownership. We cancelled upon arriving and discovering how misleading the profile page was. The management refused to refund remaining days and Expedia was unable to get in touch with anyone at the hotel--which gives you an idea of its level of responsibility. The refrigerator in our room smelled and was dirty. The bathroom was full of soap spots, suggestive of a lack of cleaning. Beds were mushy. You get the idea--a place to AVOID!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12345678910
Stayed 1 night in Jan 2020

4/10 Poor

nurhidayah, perak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel easy to find food and near the beach
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I need a tv remote control.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay.but please clean the pool.
Stayed 2 nights in Jun 2019

8/10 Good

Radzif

Liked: Cleanliness, staff & service, room comfort
Good place. Value for money
Calm resort. Nearby to the beach, restourant, n mini market.
Stayed 1 night in Apr 2019
Response from ROSSA on 21 May 2019
THANK YOU FOR YOUR COMPLIMENT.

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very cheap, Most activities are close by - Rented a scooter and explored the island
Stayed 1 night in Nov 2018
Response from rossa on 26 Feb 2019
Thank you for your compliment. we hope you enjoy your holiday.

10/10 Excellent

Mohd Yusoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This has been our annual gateway retreat for the past 3 years. Very near to the Teluk Nipah beach. Lovely albeit small pool. Can improve further in term of facilities as some are a little bit worn out. Good service at the counter and you can rent scooters and cars at reasonable prices.
Stayed 2 nights in Aug 2018
Response from ROSSSA on 5 Feb 2019
TQ SIR

10/10 Excellent

Mohd Yusoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and nice pools
We have stayed here three times and the best thing about the place is the location and the pools. Our children simply love the pool especially when staying at the villa just next to the pool. The room was not that big and the TV and channels were so so. The resort is not in front of the beach but only five minutes walk to Teluk Nipah beach band thus much quieter. You can also rent scooters and cars from the resort and there is a laundromat near it. Food should not be a problem as you can get it from the resort itself and from the various stalls and restaurants nearby. Will be back to this place in 2019.
Stayed 1 night in Aug 2018
Response from ROSSA on 4 Jan 2019
THANK YOU FOR RESPONDED. HOPE TO SEE YOU ON YOUR NEXT VACATIONS. TQ FOR CHOOSING US,

6/10 Okay

Azhahar, Kedah

Liked: Cleanliness, staff & service, room comfort
Room ok but some item must be upgrade like tv channel and aircond.
Stayed 1 night in Dec 2018
Response from ROSSA on 19 Dec 2018
THANK YOU SIR

8/10 Good

Beatrice, Sitiawan,Perak

Liked: Cleanliness, staff & service, room comfort
Fun-tastic getaway
Everything was good from the time we arrived until check-out. The staff was very friendly and helpful. Food was also good. Stalls and beach was just a short walk away. The pool was also clean and great for kids and adults. Room for improvement is actually the TV channels. No english movie channel.
Stayed 1 night in Sep 2018
Response from ROSSA on 21 Sept 2018
THANK YOU FOR YOUR COMPLIMENT

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2018

10/10 Excellent

Fendi, Putrajaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for my family trip
Near to shop and beach. Awesome swimming pool for my large family.
Stayed 2 nights in Jul 2018
Response from ADMIN on 18 Jul 2018
THANK YOU

8/10 Good

MohdAnnafi, Cyberjaya

Liked: Staff & service
Stayed 2 nights in Jul 2018
Response from ADMIN on 12 Jul 2018
THANK YOU

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
For standard villa, many things were not completed.such as no fridge.The television was small ( laptop size).
Stayed 1 night in Jul 2018
Response from ADMIN on 12 Jul 2018
THANK YOU FOR YOUR RESPONDED.

8/10 Good

cik, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
its a nice hotel. i check in here almost 6 year back and came back here last sunday. and a lot of improvement. the view, the swimming pool. previously i got old unit and sorry to say i cant with the toilet, but this time they give me new unit and i am happy with the room and toilet.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean, nice pool, service below average
Main thing is the very nice pool and clean room. Fast wifi. Otherwise considering the price we payed it was not over exciting. The fuse of the water heater dropped out frequently. Water cooker was working but very slow. AC was noisy. Water was leaking from toilet flush. Bed cover always went off the mattress. You get a better service in every backpacker hostel I think. Not an unfriendly welcome at checkin but a cool acceptance. Extra charges for an additional pillow. No help at all to get a taxi when we checked out.
Stayed 2 nights in Mar 2018

8/10 Good

az, klang

Liked: Cleanliness, staff & service
good stay , near to beach
beach to relax , snorkling experience with nimo fish
Stayed 1 night in Feb 2018

8/10 Good

jelmer, tanah rata

Liked: Property conditions & facilities, room comfort
Nice resort, we booked a 3p. Room for2 nights. Pangkor is a nice little island with beautiful roads to dive on with the scooter. The resort was qua price quality good enough for use (backbacking)
Stayed 2 nights in Jan 2018

4/10 Poor

Mohammad Sajid

Disliked: Cleanliness, staff & service, property conditions & facilities
Only location was good but rest of things sucks
No Housekeeping, Spoil Blankets, Useless TV & Spoil Electric Sockets.
Stayed 3 nights in Dec 2017

4/10 Poor

Mier

Disliked: Property conditions & facilities, room comfort
Not recommended for your stay
Very disappointed. Air conditioning just blow air, not cold at all. Many visitors complaint about the a/cond but the owner never fix it.
Stayed 1 night in Dec 2017

10/10 Excellent

mohd sukri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

mr.relax, kuala Lumpur

Disliked: Cleanliness, room comfort
place just to sleep
if you want comfort stay, not this hotel, this hotel just for you to sleep, you better spend more time outdoor activities rather than spending time in this hotel. location is nice, near to nipah beach and lot of watersports activity to do. overall is just ok. fortunately this hotel got outdoor pool.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
the room area is nice and spacey but the cleanliness of the room is not really pleasing.
Stayed 1 night in Nov 2017
Response from rossa on 9 Dec 2017
thank you

6/10 Okay

Verified traveller

Disliked: Cleanliness
the room area is nice and spacey but the cleanliness of the room is not really pleasing.
Stayed 1 night in Nov 2017
Response from rossa on 8 Dec 2017
thank you

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked and willing to pay more for a nice room but turn out differently. They managed to put me and my family in the end of the world chalet unit. Is this the right way to entertain the customer who is using your booking online system?. Luckily the staff of the chalet is very good and polite to handle it. I hope this will not happen next time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disppointed
This is 4th times i came back to Pangkor for holiday. Based from last experience i'm satisfied with resort i'd stayed previously. I'm Exec Housekeeper at 6star hotel and i understand and don't mind to minor defect/problem in the room/resort as long as NOT BASIC issued. But i'm this time i'm disppointed to stay with Purnama Resort 1)Air conditioner super duper noisy & not cold at all once step into the room. I'd complaint and one tech came just to inform me that AC can't repair due to difficulty to get the spare part and he left without do anything. 1 whole night i can't sleep..They only manage to repair after i make 2nd complaint and requested to change room next morning. 2) I lost my room key while doing sea activities..( found keypad ring was broken and seal with tape) 3) Slow and not alert toward guest problem and need. Has to inform over and over..( Will understand IF they run the 300 or over room)

6/10 Okay

Rozyyati, Selangor

Liked: Cleanliness, staff & service, room comfort
Nice hotel, swimming pool kids friendly.
Staffs very friendly, hotel condition ok. The bed are comfort. Suggestion: since the hotel is near the beach, I strongly suggest that the housekeeping should be done daily. Swimming pool is nice, but need to clean every morning especially during weekends where it were used by lot of people. Other are all ok. Will choose this hotel again when come to Pangkor.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Value of money
Near from beach, nice staff, good facilities and delicious food

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
nice resort..close to the beach..right place to relax..

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience.. the room and furniture is too old.the mattress also old that make me feel uncomfortable.(cannot sleep). outside environment is ok.

2/10 Terrible

SynYee

Stayed 2 nights in Dec 2022

6/10 Okay

NORIAKI

Disliked: Property conditions & facilities, room comfort
ビーチは近い。
ビーチが近い。歩いて3分。部屋の清掃がイマイチ。温水器不調、お湯が出ず。
Stayed 1 night in Jun 2019

6/10 Okay

akmal, gurun

Liked: Staff & service, property conditions & facilities
Ada kolam mandi dn berhampiran dgn laut
Terbaik dan menyeronokan, serta kakitangan hotel yang baik, serta mesra, suasana yang tenang dan aman…
Stayed 1 night in Feb 2018

10/10 Excellent

Nuru Ain binti Ramli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kebersihan bilik memuaskan.. Dekat dengan pantai..
Sangat selesa.. Sesuai untuk keluarga..
Stayed 1 night in Dec 2017

8/10 Good

Ida farissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
thank you for your respond.

8/10 Good

MOHD FAIZ BIN ZAKARIA

Liked: Staff & service, property conditions & facilities, room comfort
Lanskap yang cantik dan staf yang mesra. Berbaloi dengan harga yang dibayar.

6/10 Okay

mohd irham

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
bakal menjadi hotel pilihan kedua saya.
harga bilik yang agaak mahal tetapi tidak disertakan dengan sarapan percuma. Agak kecewa. Ada tetamu lain, mendapat bilik yang sama pada harga yang rendah serta sarapan percuma.

6/10 Okay

けい, 日本

Disliked: Staff & service, property conditions & facilities
ビーチには徒歩5分くらい。 敷地は広くて良い。 隣のロッジのクーラーのドレンの 垂れる音が気になる。 近くに食べるとこも何軒かあるので、ホテルで食べなくてもすむのがいい。 敷地内にサイチョウがやってくるのも良い。

2/10 Terrible

Carl, København

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårligste oplevelse nogensinde.
Vi rejser utrolig meget, men værelset på dette hotel var klart det ringeste, som vi har oplevet. Danske indsatte bor bedre! Langt under niveau - der var direkte ulækkert på værelset. Beskidt seng og sengetøj. Støvet og beskidt på gulvet. Badeværelset var klamt med fremmed hår og beskidt toilet. Væggene i værelset var skjoldede og plettet af blod fra "smækkede" myg og insekter. Der var håndværkere om dagen til stor gene. Ved siden af værelset var en vandpumpe, som larmede 24/7. Hotellet havde flere niveauer, hvor ovenstående var den lave kategori. Alligevel hang pris og oplevelse overhovedet ikke sammen.