6/10 Okay
Lori
27 May 2024
Needed to say a second night but hotel was full I phoned more than a week ahead of my stay to try to either book a second night or cancel my reservation. Because I booked through you Expedia I was not able to cancel when there was not a second night. I therefore had to check out at 11 in the morning and wait till 5 o’clock to check in to another hotel. Also the room I was in was much smaller than rooms I have had at that same hotel and at a price of 402 dollars for one night it was quite disappointing. Not sure if it was true but the hotel said that if I had of booked through them I could have cancelled my booking with out a penalty seems that would have been a better option then booking through you.
Lori
Stayed 1 night in May 2024