Ratings based on 372 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Ottawa

Hotel close to restaurants and pubs

Posted 28-Aug-2014
No hotel parking spot available TV keeps losing signal Air conditioner EXTREMELY noisy (could not listen to TV when signal was not lost, not very often)
4 out of 5
Recommended
for Everyone
by A verified traveller from Tottenham

Great hotel

Posted 27-Aug-2014
Pros: Friendly staff, clean, comfortable & a great breakfast.
Cons: Construction on the street by the hotel
Location: Close to the Canadian Museum of Nature & restaurants on Elgin St. Left our car parked at the hotel & walked everywhere; Parliament Hill, Sparks St etc
We enjoyed our stay at the Best Western Victoria Suites in Ottawa. The premises was clean, the breakfast wonderful & the accommodation very comfortable. If you don't mind walking, it's within walking distance of quite a few attractions. The Canadian Museum of Nature is just around the corner. We would definitely stay here again. A great place to celebrate our 48th anniversary. The only downside to our room was the view or lack of.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2014
Service was great and room was clean and comfortable
3 out of 5
Recommended
for Everyone
by A verified traveller

Ho hum

Posted 25-Aug-2014
Comfortable beds but many details overlooked. Had to call service for missing ironing board, wifi reconnect, room temp instructions, sheets to be replaced, shampoo to be replaced...
3 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

New Hotel in a Good Central Location

Posted 25-Aug-2014
Pros: Newness. Comfortable and clean. Location.
Cons: The breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveller from Niagara

Great spot in Ottawa

Posted 21-Aug-2014
Staff were awesome. Made you feel right at home. They went out of the way to ensure all was good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 09-Aug-2014
Would definitely stay here next time. Breakfast was filling, room was in great condition.
4 out of 5
Recommended
for Everyone
by A verified traveller from milton , ontario

overall good value!

Posted 28-Jul-2014
Pros: very clean, confortable- staff were great- great rate too
Cons: A/C in the room was a bit noisy
Location: parliment building, Rideau canal, etc
our stay was very good. Room was a small suite with bedroom and living area seperate. Couch was a pull out bed. Sheets were present- but no extra pillows or blankets were inthe room. Stay are very polite. professional and helpful. Breakfast was very good- warm buffet style, with a variety of breads, yogurts, cereals as well as bacon/saufage eggs/french toast. Quite a lot considering it was included in the stay Parking space inside was at a premium- but more parking was available across the street or even on the street. I would not hesitate to stay here again
4 out of 5
Recommended
for Everyone
by A verified traveller from Halifax, NS

Nice place to stay, near everything.

Posted 28-Jul-2014
This was a nice hotel. Although there was road construction happening outside the hotel, it was clear that staff had taken steps to ensure guests were informed and that road work did not impede access to hotel. I would definitely staff at this hotel again. It is easy to access both downtown and the major highways (ie. #417).
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location in Ottawa...

Posted 27-Jul-2014
Lived up to typical Best Western standards. Chose this hotel because of the brand and its location. Off street parking was a bonus, which meant we could walk everywhere. Would reccommend and would stay there again.