Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

New Hotel in a Good Central Location

Posted 25-Aug-2014
Pros: Newness. Comfortable and clean. Location.
Cons: The breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveller from Niagara

Great spot in Ottawa

Posted 21-Aug-2014
Staff were awesome. Made you feel right at home. They went out of the way to ensure all was good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 09-Aug-2014
Would definitely stay here next time. Breakfast was filling, room was in great condition.
4 out of 5
Recommended
for Everyone
by A verified traveller from milton , ontario

overall good value!

Posted 28-Jul-2014
Pros: very clean, confortable- staff were great- great rate too
Cons: A/C in the room was a bit noisy
Location: parliment building, Rideau canal, etc
our stay was very good. Room was a small suite with bedroom and living area seperate. Couch was a pull out bed. Sheets were present- but no extra pillows or blankets were inthe room. Stay are very polite. professional and helpful. Breakfast was very good- warm buffet style, with a variety of breads, yogurts, cereals as well as bacon/saufage eggs/french toast. Quite a lot considering it was included in the stay Parking space inside was at a premium- but more parking was available across the street or even on the street. I would not hesitate to stay here again
4 out of 5
Recommended
for Everyone
by A verified traveller from Halifax, NS

Nice place to stay, near everything.

Posted 28-Jul-2014
This was a nice hotel. Although there was road construction happening outside the hotel, it was clear that staff had taken steps to ensure guests were informed and that road work did not impede access to hotel. I would definitely staff at this hotel again. It is easy to access both downtown and the major highways (ie. #417).
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location in Ottawa...

Posted 27-Jul-2014
Lived up to typical Best Western standards. Chose this hotel because of the brand and its location. Off street parking was a bonus, which meant we could walk everywhere. Would reccommend and would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Brunswick

Beautiful hotel

Posted 25-Jul-2014
Pros: Everything was great
Location: Right in the heart of downtown, lots of one way streets and construction in the summer. Very close, within walking distance of the Museum of Nature
Unfortunately we weren't in this hotel very long, we ended up checking in at almost midnight. The hotel is beautiful though and the staff are great, they greeted my kids with little toy bags and because we arrived so late they let us stay a little later the next day so had a good long sleep in!! Rooms and bathrooms are very clean and the beds are very comfy!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Comforting

Posted 15-Jul-2014
This has been the best hotel experience I've ever had. It's about a 20 minute walk from the parliament buildings and a nice quite area. The staff was friendly, the beds were ├╝ber comfy, and I will definitely stay here whenever I'm in Ottawa.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario Canada

Great Hotel in heart of everything

Posted 12-Jul-2014
Pros: Hotel was wonderful. Everything you could want.
Location: Hotel was right in the heart of Ottawa with all the major tourists attractions within walking distance. Plenty of things to do and see near by.
Was extremely pleased with this hotel. Staff was awesome. Room was super clean and comfortable with everything you could need. The complimentary breakfast in the mornings was delicious. Next time I'm back in Ottawa this will be hotel of choice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Norwood

Great hotel close to nature museum and local bars

Posted 09-Jul-2014
Only issue I had was when booking the hotel from Expedia web site the parking fee was not mentioned