We loved our stay here but we were so disappointed by how the pools were freezing. So many beautiful pools and lots of people sitting along the sides because they were too cold to swim in. So, we got in the hot tub and about 8 little kids joined because they were freezing too. Also, we were disappointed that we had to pay for self parking every night. We didn’t move our car once we got there but we still had to pay everyday for parking. I hope Swan hops on board at least by taking the parking fee away. I’d love to stay here again but the extra fees for things and freezing pools are deterring me and my husband from doing so. We spent more here for 3 nights than we would for moderate Disney resorts. All of the staff here was amazing. Place was clean, smelled good, loved how many things there are on property to do and choose from. Beds were very comfortable. Room was great and clean!