Lunch and dinner served, British cuisine

Reviews of Lace Market Hotel

4 out of 5
Lace Market Hotel
29-31 High Pavement, Lace Market, Nottingham, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 896 reviews" "
Rating 8 - Good. 271 out of 896 reviews" "
Rating 6 - Okay. 73 out of 896 reviews" "
Rating 4 - Poor. 29 out of 896 reviews" "
Rating 2 - Terrible. 13 out of 896 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lord Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with character. I had a fabulous room - spacious, comfortable,all the faciliies one needs, with a great view. The breakfast was superb.
Stayed 1 night in Apr 2024

10/10 Excellent

Panit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a walking distance from the railway station. The area is good and convenient to go out to find a dinner. The pub in the hotel is nice as well. And, surprisingly, the hotel provide a free drink when aware that it was my birth month. Thank you very much!
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walkable area with plenty of dining options in area as well as next door. As an older hotel, it was heated with steam pipes unit, which was not user friendly to adjust temperature. Plus many people not familiar with this type of old heating system. But room was clean and enjoyed my stay. Staff was friendly and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with an adjoining pub
Stayed 1 night in Mar 2024
Response from LMH on 1 Apr 2024
Michael, we are delighted to know you had an excellent stay with us and enjoyed our pub too. Thank you for your review. We hope to see you again soon.

10/10 Excellent

Mical

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy both inside and out.
Stayed 1 night in Mar 2024
Response from LMH on 12 Mar 2024
Mical, we are pleased to know you enjoyed your stay. You may prefer an upper floor room instead of the ground floor room booked for future stays. Thank you for your review. We hope to see you again soon.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay at the Lace Market Hotel. Enjoyed the history of the building. Friendly staff and good location.
Stayed 1 night in Mar 2024
Response from LMH on 12 Mar 2024
Patricia, we are pleased to know you had an excellent stay. Thank you for your review. We hope to see you again soon.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The good: Very well located. Friendly & helpful staff. Clean rooms. Quiet surroundings. The bad: Very warm without much of a way to cool the room down. Shower was temperamental. Rather dated. Cramped room without many amenities. The verdict: 3 stars. I probably won’t stay here again, but I wouldn’t be firmly against it.
Stayed 2 nights in Mar 2024
Response from LMH on 12 Mar 2024
Peter, we are pleased to know you enjoyed your stay and found us very well located for your time in Nottingham. The Economy Double/Mini Double you booked is the smallest room type and you may therefore prefer a larger double for future stays. Thank you for your review. We hope to see you again soon.

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 1 night in Feb 2024
Response from LMH on 7 Mar 2024
Ross, we are delighted to know you had a great stay. Thank you for your review. We look forward to seeing you again soon.

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ground floor rooms have weird windows at the top of the wall as you’re a bit below ground level. However rooms are large, clean and have great bathrooms. Other guests made a bit of noise the night we were there which was a shame.
Stayed 1 night in Feb 2024
Response from LMH on 6 Mar 2024
Ben, we are pleased to know you enjoyed your stay and found the room large and clean. Thank you for your review and feedback. We hope to see you again soon.

10/10 Excellent

Lukasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Feb 2024
Response from LMH on 1 Mar 2024
Lukasz, we are pleased to know you enjoyed your stay. Thank you for your review. We hope to welcome you back soon.

10/10 Excellent

Murray

Stayed 2 nights in Feb 2024
Response from LMH on 16 Apr 2024
Murray, we are pleased to know you enjoyed your stay. Thank you for your review. We hope to see you again soon.

10/10 Excellent

Kyra

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from LMH on 1 Mar 2024
Kyra, we are pleased to know you enjoyed your stay. Thank you for your review. We hope to welcome you back soon.

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from LMH on 20 Feb 2024
Helen, thank you for your review. We hope to see you again soon.

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely and in a great Location. The room was spacious and was very clean & comfortable and the Lace Market was an excellent location. The room however was very hot and the air-con position being behind a curtain made it hard to cool down in the evening. We waited almost an hour for our breakfast, but they were busy and when it arrived it was good - but I wished we had gone to a local cafe instead. The staff were apologetic and friendly (but I still got charged!). I would stay again and would still recommend. Maybe they were just having an off day.
Response from LMH on 20 Feb 2024
Kelsey, we are pleased to know you enjoyed your stay and found the room spacious, comfortable and clean. Thank you for your review and feedback. We hope to see you again soon.

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from LMH on 20 Feb 2024
Robin, we are pleased to know you enjoyed your stay. Thank you for your review. We hope to see you again soon.

6/10 Okay

Joe

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s ok
Stayed 1 night in Jan 2024
Response from LMH on 20 Feb 2024
Joe, thank you for your review and feedback. We hope to see you again soon.

10/10 Excellent

C

Stayed 1 night in Jan 2024
Response from LMH on 31 Jan 2024
C, we are pleased to know you had an excellent stay. Thank you for your review. We hope to see you again soon.

6/10 Okay

daniel

Business traveller
Liked: Cleanliness, room comfort
good hotel.
Stayed 1 night in Jan 2024
Response from LMH on 20 Feb 2024
Daniel, we are pleased to know you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Jacob

Stayed 1 night in Jan 2024
Response from LMH on 31 Jan 2024
Jacob, we are pleased to know you had an excellent stay. Thank you for your review. We hope to see you again soon.

10/10 Excellent

Harminderjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LMH on 20 Feb 2024
Harminderjit, we are pleased to know you had a great stay. Thank you for your review. We hope to see you again soon.

6/10 Okay

matthew

Business traveller
In a good location and adequate for the price.
Stayed 1 night in Jan 2024
Response from LMH on 20 Feb 2024
Matthew, thank you for your review and feedback. We hope to see you again soon.

10/10 Excellent

Troy

Stayed 2 nights in Jan 2024
Response from LMH on 31 Jan 2024
Troy, we are pleased to know you had an excellent stay. Thank you for your review. We hope to see you again soon.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
This is an individual hotel in a great area of Nottingham. The staff are super helpful and welcoming. Our room was comfortable although some of the furniture could do with updating and a number of the floor tiles in the bathroom were cracked. There is no car park but the Lace Market public car park is very close. There are many restaurants close to the hotel and so is convenient for going out in the evening. We liked this slightly quirky hotel and would recommend it.
Stayed 1 night in Jan 2024
Response from LMH on 12 Feb 2024
Peter, we are pleased to know you enjoyed your stay and found the staff helpful and welcoming. Thank you for your review and feedback. We hope to see you again soon.

10/10 Excellent

Oliver

Stayed 1 night in Jan 2024
Response from LMH on 18 Jan 2024
Oliver, we are pleased to know you had an excellent stay. Thank you for your review.

10/10 Excellent

Deborah

Stayed 1 night in Jan 2024
Response from LMH on 18 Jan 2024
Deborah, we are pleased to know you had an excellent stay. Thank you for your review.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff member polite however, the premises look like they could do with a little renovation as the place is looking tired and in need of a lick of paint.
Stayed 1 night in Dec 2023
Response from LMH on 12 Feb 2024
Philip, we are pleased to know you enjoyed your stay and found the hotel clean and staff polite. We appreciate your feedback. Thank you for your review. We hope to see you again soon.

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LMH on 12 Feb 2024
Donna, thank you for your review. We hope to see you again soon.

8/10 Good

David

Stayed 2 nights in Dec 2023
Response from LMH on 12 Feb 2024
David, we are pleased to know you had a great stay and hope to see you again soon.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LMH on 9 Feb 2024
Stuart, we are pleased to know you had a great stay. We hope to see you again soon.

8/10 Good

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, would stay again
Lovely hotel in a really great location. On the same street as Nottingham Contemporary and the National Justice museum and round the corner from the City of Caves. A bar on site and excellent condition and decor. Only slight downside was a lack of temperature control in the room and it was on the warm side for me.
Stayed 1 night in Dec 2023
Response from LMH on 9 Feb 2024
Trudi, we are pleased you enjoyed your stay. Thank you for your review and feedback. We hope to see you again soon.

10/10 Excellent

Sean

Stayed 1 night in Dec 2023
Response from LMH on 18 Jan 2024
Sean, we are pleased to know you had an excellent stay. Thank you for your review.

6/10 Okay

mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful property but needs updating carpets in hallways very dirty tiles in bathroom broken !
Stayed 2 nights in Dec 2023
Response from LMH on 9 Feb 2024
Mark, we are pleased you enjoyed your stay. Thank you for your review and feedback. We hope to see you again soon.

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from LMH on 18 Jan 2024
Chris, we are pleased to know you had an excellent stay. Thank you for your review.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good one
Great reception staff. Had a lovely night
Stayed 1 night in Dec 2023
Response from LMH on 6 Feb 2024
Karen, we are pleased to know you had a lovely stay and found the Reception team friendly. Thank you for your review. We hope to see you again soon.

8/10 Good

Jason

Stayed 1 night in Dec 2023
Response from LMH on 9 Feb 2024
Jason, we are pleased you enjoyed your stay. Thank you for your review. We hope to see you again soon.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from LMH on 18 Jan 2024
Mark, we are pleased to know you had an excellent stay. Thank you for your review.

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to in Nottingham
This is our go to hotel in Nottingham. It is a short walk from the Motorpoint Arena for events and surrounded by great bars and restaurants, including a (new) decent bar attached to the hotel. It is more boutique than mainstream, cosy rather than high tech, but is high spec in furnishment and feel. Climate control is missing but the rest is great. For us a much nicer stay than the corporate offerings in the other parts of the city.
Stayed 1 night in Dec 2023
Response from LMH on 6 Feb 2024
Derick, we are pleased to know you enjoyed your stay again with us. Thank you for your review. We hope to see you again soon.

8/10 Good

Danielle

Stayed 1 night in Dec 2023
Response from LMH on 6 Feb 2024
Danielle, thank you for your review. We hope to welcome you back soon.

6/10 Okay

Alan

Travelled with partner
Liked: Staff & service
Was surprised on arrival to be 2nd floor room after seeing my booking was for a ' comfort room ' on ground floor
Stayed 1 night in Dec 2023
Response from LMH on 18 Jan 2024
Alan, thank you for your feedback. the Cosy/Comfort Double Rooms are on both the ground floor and upper floor. If you have a preference on location for future bookings please do let us know. We apologise for any inconvenience.

10/10 Excellent

Vashti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel, has retained original features. We stayed in the Studio Suite and it was beautiful and well equipped. Good breakfast and location, well situated for the train station and city centre. Pleasant staff.
Stayed 2 nights in Dec 2023
Response from LMH on 12 Jan 2024
Vashti, we are delighted to know you had an excellent stay. Thank you for your review. We look forward to seeing you again soon.

10/10 Excellent

Rosslyn

Stayed 1 night in Dec 2023
Response from LMH on 12 Jan 2024
Rosslyn, we are delighted to know you had an excellent stay. Thank you for your review. We look forward to seeing you again soon.

10/10 Excellent

Ramesh

Stayed 1 night in Dec 2023
Response from LMH on 12 Jan 2024
Ramesh, we are delighted to know you had an excellent stay. Thank you for your review. We look forward to seeing you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
excellant
Stayed 1 night in Dec 2023
Response from LMH on 12 Jan 2024
Susan, we are delighted to know you had an excellent stay. Thank you for your review. We look forward to seeing you again soon.

6/10 Okay

Allen

Stayed 2 nights in Dec 2023
Response from LMH on 18 Jan 2024
Allen, we are pleased to know you enjoyed your stay and look forward to seeing you again soon.

2/10 Terrible

Stuart

Stayed 1 night in Dec 2023
Response from LMH on 18 Jan 2024
Stuart, thank you for your review. Please do get in touch if you wish to discuss your stay with us.

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from LMH on 12 Jan 2024
Patrick, we are delighted to know you had an excellent stay. Thank you for your review. We look forward to seeing you again soon.

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from LMH on 10 Jan 2024
Michael, we are pleased to know you enjoyed your stay. Thank you for your review.

8/10 Good

Gbenga

Stayed 1 night in Dec 2023
Response from LMH on 10 Jan 2024
Gbenga, we are pleased to know you enjoyed your stay. Thank you for your review.

10/10 Excellent

Alison

Stayed 1 night in Dec 2023
Response from LMH on 6 Dec 2023
Alison, we are delighted to know you had an excellent stay. Thank you for your review. We hope to see you again soon.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Nice hotel and great location. Disappointed that I didn’t spot I’d have to park in a public car park so that added £17 onto my stay. I must have missed it in the small print?
Stayed 1 night in Dec 2023
Response from LMH on 10 Jan 2024
Dawn, we are pleased to know you enjoyed your stay and found us to be in a great location. Thank you for your review and feedback. We hope to see you again soon.