Reception

Reviews of The Jubilee Hotel & Conferences

3.5 out of 5
The Jubilee Hotel & Conferences
Jubilee Campus, Triumph Road, Nottingham, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 545 reviews" "
Rating 8 - Good. 164 out of 545 reviews" "
Rating 6 - Okay. 54 out of 545 reviews" "
Rating 4 - Poor. 18 out of 545 reviews" "
Rating 2 - Terrible. 17 out of 545 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for my activities, easy walk from great transport links, great place to stay, rooms maintained to high standard and breakfast options really good.
Stayed 3 nights in May 2024
Response from Jubilee Team on 10 May 2024
Thank you Keilan for the great 5/5 review rating of our hotel! we are delighted to know that we exceeded your expectations and made your stay memorable.we look forward to welcoming you back soon.Kind regardsJubilee Team

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, nice room, very quiet
Stayed 2 nights in May 2024
Response from Jubilee Team on 11 May 2024
Thank you Elizabeth for the great review rating of our hotel! glad you enjoyed your stay! we look forward to welcoming again soon.Kind regardsJubilee Team

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like trying to get to the hotel which is situated on the grounds a public university. One entrance from a main Street was blocked off and you had to go find another one to get into it There is a big sign at this entrance to the university that points to you to the hotel and the GPS send you there. If they're not going to open that one access then they need to put a sign saying this side is closed and brief description of how to get to the property. Parking was terrible but all parking in England is
Stayed 1 night in Apr 2024
Response from Jubilee Team on 4 May 2024
Thank you James for the great review and score rating of our hotel! We have taken your feedback on board and pass it on to our seniors!We look forward to welcoming you back next time you visiting Nottingham.Kind regardsJubilee Team

10/10 Excellent

Kaiyuan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jubilee Team on 20 Apr 2024
Thank you Kaiyuan for the excellent 5/5 rating of our hotel! we are delighted to know that we met your expectations and made your stay enjoyable, we look forward to welcoming you again soon.Kind regardsTeam Jubilee

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Apr 2024
Response from Reception Team on 8 Apr 2024
Dear GeraintThankyou for the wonderful score rating Kind RegardsReception Team

6/10 Okay

Marc

Travelled with family and small children
Liked: Cleanliness, staff & service
Not the hotels fault but stayed in a room by the lake which was incredibly noisy in the morning with Geese etc. no real restaurant and had to sit in lobby to eat. It was convenient for National Cross Country at Walloton Park
Stayed 1 night in Mar 2024
Response from Reception Team on 11 Mar 2024
Thankyou for the review Unfortunately the restaurant closes at 4pm and we revert to a bar menu.Kind RegardsJubilee Reception Team

10/10 Excellent

Rachael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while my granddaughter was in hospital and the hotel was lovely and the staff was so friendly and accommodating. Thankyou for making a hard time just that little bit easier
Stayed 2 nights in Feb 2024
Response from The Jubilee Team on 2 Mar 2024
Thank you Rachael for the excellent review and score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
Friendly staff, clean. Excellent hotel
Stayed 1 night in Feb 2024
Response from The Jubilee Team on 2 Mar 2024
Thank you Ryan for the great feedback and excellent score rating. we are looking forward to welcoming you again.Kind regardsTherJubilee Team

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve here a number of times when visiting my son at university. It’s quiet and convenient and close to the campus and Wollaton Park. I got a twin room this time. The mattresses were rather soft for my liking. I’d not noticed in the double bedrooms. The shower didn’t work properly in that you could not make the temperature higher. I notified the receptionist. Breakfast was good and plentiful. Would be nice to have proper tea, not hot water from a flask and a tea bag. Overall satisfactory. Thank you
Stayed 1 night in Feb 2024
Response from The Jubilee Team on 28 Feb 2024
Thank you Catherine for the great review and score rating of our hotel, we have taken your feedback on board and we have pass it on to our senior, we are looking forward to welcoming you again very soon.kind regardsThe Jubilee Team

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from The Jubilee Team on 23 Feb 2024
Thank you Claire for taken the time to rate our hotel.kind regardsThe Jubilee Team

6/10 Okay

e

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Feb 2024
Response from Jubilee Team on 21 Feb 2024
Thank you e on for taking the time to rate our hotel, warm regardsJubilee Team

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It had a feeling of elegance as you approached
Stayed 1 night in Jan 2024
Response from The Jubilee Team on 23 Feb 2024
Thank you Ian for the great review and score rating, we are delighted to know that you had a great stay at the jubilee hotel and we are looking forward to welcoming you again soon.Kind regardsThe Jubilee team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly, helpful staff, no complaints
Stayed 1 night in Feb 2024
Response from The Jubilee Team on 21 Feb 2024
Thank you Amanda for the excellent score and warm words, glad you had a great experience and we are looking forward to welcoming you again very soon.Kind regardsThe Jubilee team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Lisa for the outstanding score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

8/10 Good

Robert

Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Robert for the outstanding score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you John for the fantastic score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

10/10 Excellent

Francis

Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Francis for the outstanding score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

8/10 Good

Mark

Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Mark for the outstanding score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Justine for the outstanding score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

8/10 Good

David

Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you David for the great score rating, glad you enjoyed your stay at the Jubilee and we are looking forward to welcoming you again soon.Kind regardsthe Jubilee Team

10/10 Excellent

Maria Isabel

Stayed 1 night in Feb 2024
Response from The Jubilee Team on 10 Feb 2024
Fantastic score rating Maria Isabel, Thank youThe Jubilee Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Simon for the outstanding score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

10/10 Excellent

CAROL

Stayed 1 night in Jan 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Carol for the excellent score rating of our hotel, we are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind regardsthe Jubilee Team

4/10 Poor

Daniel

Stayed 1 night in Jan 2024
Response from The Jubilee Team on 29 Jan 2024
Thank you Daniel for taking the time to rate our hotel! we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.kind regardsthe Jubilee Team

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Jubilee Team on 29 Jan 2024
Thank you Darren for the great score rating of our hotel1 Glad you enjoyed your stay and we are looking forward to welcoming you again very soon.Kind Regardsthe jubilee team

2/10 Terrible

sandy

Stayed 1 night in Jan 2024
Response from The Jubilee Team on 29 Jan 2024
Thank you Sandy for taking the time to rate our hotel! We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regardsThe jubilee team

8/10 Good

Eluned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from The Jubilee Team on 29 Jan 2024
Thank you Eluned for the great score rating of our hotel, glad you enjoyed your stay and we are looking forward to welcoming you again very soon.kind regardsThe Jubilee Tea

6/10 Okay

Ian

Stayed 2 nights in Jan 2024
Response from The Jubilee Team on 21 Jan 2024
Thank you Ian for taking the time to rate our hotel, We are looking forward to welcome you back again very soon and give you better experience.Kind regardsThe Jubilee Team

6/10 Okay

Barry

Stayed 1 night in Jan 2024
Response from The Jubilee Team on 21 Jan 2024
Thank you Barry for taking the time to rate our hotel.we are looking forward to welcome you again very soon.Kind regardsThe Jubilee Team

8/10 Good

Mike

Stayed 1 night in Jan 2024
Response from The Jubilee Team on 10 Feb 2024
Thank you Mike for the great score rating of our hotel, we are looking forward to welcoming you again very soon.kind regardsthe jubilee team

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second trip to this hotel because of its proximity to QMC. This time, just before Christmas, the hotel was super quiet but the staff cheerful and helpful as ever. They even waved us off when we left. Our definite choice when we are next at QMC.
Response from The Jubilee Team on 24 Dec 2023
Thank you Annette for the excellent score rating and warm words, We are glad you enjoyed your stay and we are looking forward to welcoming you again very soon.kind regardsThe Jubilee Team

2/10 Terrible

Joan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from The Jubilee Team on 15 Dec 2023
Thank you Joan for taking the time to rate our hotel. We hope to welcome you back very soon. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regardsThe jubilee team

10/10 Excellent

mark

Stayed 1 night in Dec 2023
Response from The Jubilee Team on 7 Dec 2023
Thank you Mark for the excellent score rating of our hotel.We are glad you enjoyed your stay and we are looking forward to welcome you again very soon.Kind regardsThe Jubilee Team

10/10 Excellent

Saffron

Stayed 1 night in Nov 2023
Response from The Jubilee Team on 7 Dec 2023
Thank you Saffron for the excellent score rating! we are glad we met your expectations and we are looking to see you again.Kind regardsThe Jubilee Team

6/10 Okay

Madeleine

Stayed 1 night in Nov 2023
Response from Team Jubilee on 18 Dec 2023
Thank you for taking the time to score us!Team Jubilee

8/10 Good

Moise

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2023
Response from Jubilee Team on 3 Dec 2023
Thank you very much Moise! looking forward to welcome you again soon.Kind regardsThe Jubilee Team

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023
Response from Team Jubilee on 18 Dec 2023
Wowzers Rebecca what an amazing score!We are so glad we hit the spot!Tam Jubilee

10/10 Excellent

Phil

Stayed 1 night in Nov 2023
Response from Team Jubilee on 18 Dec 2023
Thank you so much Phil for the wonderful score!Team Jubilee

8/10 Good

Murray

Stayed 1 night in Nov 2023
Response from Jubilee Team on 15 Dec 2023
Thank you Murray for the great score rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Charlotte

Stayed 1 night in Nov 2023
Response from The Jubilee Team on 15 Dec 2023
Thank you Charlotte for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Jubilee Team on 15 Dec 2023
Thank you Paul for the excellent score rating of our hotel, glad you enjoyed your stay at the jubilee hotel and we are looking forward to see you again.Kind regardsJubilee Team

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2023
Response from The Jubilee Team on 23 Nov 2023
Thank you Rachel for the outstanding score rating, we are happy that you enjoyed your stay and we are looking forward to welcome you again very soon.Kind regardsThe Jubilee Team

10/10 Excellent

Georg

Stayed 1 night in Nov 2023
Response from The Jubilee Team on 23 Nov 2023
Excellent score rating! Thank you so much.Kind regardsThe jubilee Team

8/10 Good

Paul

Stayed 1 night in Nov 2023
Response from The Jubilee Team on 23 Nov 2023
Thank you Paul for the great score rating there!. We can't wait to welcome you again soonkind regardsThe Jubilee Team

6/10 Okay

Diane C

Stayed 2 nights in Nov 2023
Response from The Jubilee Team on 15 Nov 2023
Thank you Diane for taking the time to rate our hotel!Kind regardsThe Jubilee Team

8/10 Good

Phillip

Stayed 1 night in Nov 2023
Response from The Jubilee Team on 13 Nov 2023
Thank you Phillip for the great score rating! glad you enjoyed your stay and hope we will see you again soon.Kind regardsThe Jubilee Team

10/10 Excellent

D

Stayed 1 night in Nov 2023
Response from The Jubilee Team on 13 Nov 2023
Thank you so much for the amazing score there D !We are so pleased you enjoyed your stay with us.Kind RegardsThe Jubilee Team

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Jubilee Team on 11 Nov 2023
Thank you Saleem for the outstanding score rating of our hotel.Kind regardsThe Jubilee Team

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Sep 2023
Response from The Jubilee Team on 12 Nov 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were exceptionally friendly and helpful.
Stayed 3 nights in Nov 2023
Response from The Jubilee Team on 7 Nov 2023
Thank you for the outstanding score rating of our hotel, We are looking forward to welcome you again very soon.Kind regardsThe Jubilee Team.