Standard Room, Multiple Beds, Non Smoking (2 Queen, 1 Person Sofa Bed) | In-room safe, desk, laptop workspace, iron/ironing board
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Reviews of Comfort Inn Ballston

2.5 out of 5
Comfort Inn Ballston
1211 North Glebe Road, Arlington, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in May 2024

10/10 Excellent

S

Stayed 1 night in Apr 2024
Response from hy on 22 May 2024
Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 4 nights in May 2024
Response from hy on 21 May 2024
Your feedback about 9 /10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Jodi

Liked: Amenities
Large sleeping rooms clean and tidy - elevators could use some upgrades
Stayed 2 nights in May 2024
Response from hy on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges Diamond member you are truly valued.Your feedback about 9/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Poor

Alen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is okay. Basic accommodation. The staff seem to be good when they are not asked to do anything that requires some effort. I left an item in the hotel upon checking out. Called them twice to have someone check to see if they can find the item I left in my room, and possibly mail it to me. My request was conveniently ignored. Likely the item I left is already in one of their trash cans.
Stayed 2 nights in May 2024
Response from hy on 17 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations 2/5 . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely little stay here!
Stayed 2 nights in May 2024
Response from hy on 16 May 2024
Your feedback about 4 /5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from hy on 9 May 2024
Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated free parking in the garage. Our room was very clean.
Stayed 2 nights in May 2024
Response from hy on 7 May 2024
Your feedback about4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from hy on 7 May 2024
Your feedback about4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

K.S

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from hy on 26 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Jaime, Poughkeepsie

Liked: Staff & service
Good
Stayed 2 nights in Apr 2024
Response from hy on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about3/5is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Alon, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from hy on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Suresh Babu

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed here during our DC visit for Cherry Blossom festival. Very helpful staff, came over when we could not figure out the shower. Very clean property. Our room was spacious & non smoking and the layout very comfortable for a family of 4. Only downside was the breakfast bar was crowded and had long wait for the waffle maker. But kids got to make waffles and were happy, that’s all well!
Stayed 1 night in Mar 2024
Response from hy on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

Dennis

Stayed 1 night in Apr 2024
Response from hy on 9 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations 1/10 . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

William, WASHINGTON

Stayed 2 nights in Apr 2024
Response from hy on 9 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations 1/10 . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Jasmine

Stayed 3 nights in Apr 2024
Response from hy on 7 May 2024
Your feedback about4/5is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property three times now. It’s in a great location that is safe and convenient. Although it’s an older hotel, it’s always spotless and the staff is always friendly and courteous. It’s always been quiet as well.
Stayed 2 nights in Apr 2024
Response from hy on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Yoshiko,

Stayed 3 nights in Apr 2024
Response from hy on 4 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 3/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support We hope to see you again soon.

8/10 Good

Supriya

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 2 nights in Apr 2024
Response from hy on 16 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Evan

Stayed 2 nights in Apr 2024
Response from hy on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support We hope to see you again soon.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and in an excellent location. A 10 minute walk to the Ballston metro stop. They do have a shuttle service if you decide not to walk. Room was clean and spacious with a micro wave and mini fridge. Breakfast buffet was also available. Staff was friendly and efficient. This hotel is nothing fancy but I would highly recommend if you are looking for a place near the DC area. Easy access to highway as well.
Stayed 4 nights in Apr 2024
Response from hy on 12 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Catherine

Stayed 1 night in Apr 2024
Response from hy on 12 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service
Clean and good staff, bit run down around the edges
Stayed 1 night in Apr 2024
Response from hy on 11 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service
It was a good stay but a bit noisy at night and generally out dated.
Stayed 3 nights in Apr 2024
Response from hy on 10 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. This area of Arlington seems to be young professionals so felt very safe. Metro subway a 10 minute walk. The rooms were very clean.
Stayed 2 nights in Apr 2024
Response from hy on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Ramadas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Property is very old and Lift operation bad , Break fast is over crowded due to non availability of Food
Stayed 2 nights in Mar 2024
Response from hy on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 3/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The room is so cozy and clean
Stayed 1 night in Mar 2024
Response from hy on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Hitoshi, Parkersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, no smells. Quiet area. Accessible to Metro on foot and 7-11
Stayed 2 nights in Mar 2024
Response from hy on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

K

Travelled with family
Liked: Cleanliness
Very average hotel. Very noisy by main road. Breakfast area had very limited seating and scared food selection
Stayed 1 night in Mar 2024
Response from hy on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 3/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Devi

Travelled with family
Liked: Amenities
Great location
Stayed 3 nights in Mar 2024
Response from hy on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Fan

Stayed 2 nights in Mar 2024
Response from hy on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Mingfu

Stayed 3 nights in Mar 2024
Response from hy on 18 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only stayed one night - was about a 15 min walk to dining and shopping and was in a safe area. The hotel itself is dated, but was fine for one night. Staff was excellent.
Stayed 1 night in Mar 2024
Response from hy on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Avery

Disliked: Cleanliness
Average to poor
Stayed 4 nights in Mar 2024
Response from hy on 26 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations 3/5 . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Frank

Stayed 1 night in Mar 2024
Response from hy on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Souvik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The hotel is at a very convenient location with all possible amenities, making the stay comfortable.
Response from hy on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 5/5is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Tami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The mattress’s need upgraded as well as the windows. Windows did not close completely and you could hear all the street noise
Stayed 3 nights in Mar 2024
Response from hy on 19 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from hy on 19 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was confusing. It was posted everywhere you needed a permit or ticket from desk but all 3 times i asked it was refused. Staff was very nice though. The flyers they had out for pizza delivery were great. GREAT pizza. Good proximity to all of the DC area attractions
Stayed 1 night in Mar 2024
Response from hy on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 4/5is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night sleep. Staff / management was top notch and went out of their way to meet my needs. This will be my first choice next time I’m in DC.
Stayed 1 night in Mar 2024
Response from hy on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the free parking was awesome. Location is an easy drive to DC
Stayed 3 nights in Mar 2024
Response from hy on 11 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I currently live in Virginia Beach but was visiting my dad Washington DC. I wanted to find a peaceful clean and convenient hotel to come to and this was the one. The rooms are clean the hotel itself is very clean. The hotel is quiet at all times you don’t hear doors slamming back and forth no yelling loud TVs no nothing just peaceful. Customer service is amazing everyone is so nice and helps you with whatever that’s needed. Now I did come across an issue in my room but the front desk and management took care of the issue right away. I just wish that there was either more elavors or ones closer to the rooms down the hall. Other then that I give this hotel 5 stars and I will be visiting again.
Stayed 2 nights in Mar 2024
Response from hy on 8 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Eyob

Stayed 1 night in Feb 2024
Response from hy on 5 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.As a Choice Privileges member you are truly valued.Your feedback about 5 / 5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Randy, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Poor

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean, very outdated and dark. Staff was very nice
Stayed 3 nights in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with 2/5. Your satisfaction is important to us as a valued Choice Privileges member.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 4 nights in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 5/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very clean and well-maintained hotel
Very nice hotel. Excellent housekeeping - the room was in very good condition and very clean. Crisp fresh sheets, comfy pillows. Nice breakfast and free parking! Can't ask for more for such a great price.
Stayed 2 nights in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from hy on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 10/10 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.