Exterior

Reviews of The Red Tree Inn

2 out of 5
The Red Tree Inn
1415 South Ocean Boulevard, North Myrtle Beach, SC

Reviews

5.6
Rating 10 - Excellent. 53 out of 393 reviews" "
Rating 8 - Good. 81 out of 393 reviews" "
Rating 6 - Okay. 77 out of 393 reviews" "
Rating 4 - Poor. 73 out of 393 reviews" "
Rating 2 - Terrible. 109 out of 393 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rodney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute disapointment i was supposed to recieve a refund and never got it
Stayed 6 nights in Mar 2024

2/10 Terrible

Cynthia, Pool

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner didn't work there was bugs in the room the door was falling apart when we got there there was no one there to check us in we had to call a number I will never stay at a red tree inn ever and I'm going to tell everyone I know to never stay at one I paid for a room that I never stayed in we went to a different hotel.
Stayed 1 night in May 2024

10/10 Excellent

Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Mar 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Just a basic older hotel…..the outside is old and weathered but it’s clean and oceanfront.
Stayed 2 nights in Mar 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Shower did not operate properly coffee maker didn’t work at all kitchen sink didn’t work carpet at the back door got soaked when it rains couldn’t get in the office to check in at 3 pm office was closed when I tried to check out house keeping never came
Stayed 2 nights in Mar 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service
Great prices for the room.
Stayed 2 nights in Mar 2024

2/10 Terrible

elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star
Bugs. Smoke detector kept beeping. The finish on the lamp was peeling. Bad condition overall.
Out dated 10 years ago.
Peeling finish
Rack falling off the wall.
Stayed 1 night in Feb 2024

4/10 Poor

Lori

Stayed 1 night in Feb 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

audimae

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beach trip
Was amazing place to stay beach view was able to walk stright down path to beach could use bigger mini fridge but overall very satisfied with my stay
Stayed 3 nights in Sep 2023
Response from The Red Tree Inn on 6 Sept 2023
Hi Mrs. Audimae, Thank you for your kind words. It was a pleasure to have you stay at The Red Tree Inn and we hope to see you again.

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Bruce, Wheatland

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Red Tree Inn on 6 Sept 2023
Dear Bruce, We are sorry your stay was less than satisfactory. We would like to know specific issues you experienced so we can address them. Thank you for staying with us.

2/10 Terrible

Krenar

Stayed 1 night in Sep 2023
Response from The Red Tree Inn on 6 Sept 2023
Hi Krenar, So sorry your stay was not satisfactory. When specific issues are mentioned we know where improvements are needed. Best regards.

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Being right on the beach was important for us. I could watch the dolphins swim by from the balcony. During our stay there was a tropical storm and tornado, but I liked the quietness and friendliness of the place and staff.
Stayed 3 nights in Aug 2023
Response from The Red Tree Inn on 6 Sept 2023
Hi Jessica, Thank you for your great review and rating. We are happy you had a nice stay (in spite of the storm). We hope you will choose The Red Tree again.

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Red Tree Inn on 6 Sept 2023
Hi Marta, Thank you for your good rating. We appreciate your patronage and hope you will stay with us again.

8/10 Good

Savanah

Stayed 1 night in Aug 2023

6/10 Okay

Jason

Disliked: Property conditions & facilities, room comfort
Ew, David
Roaches. Smelled like urine. Curtain rod fell and hit my husband in the head while opening curtains. Each and every hotel I’ve stayed at I ALWAYS remove sheets, towels etc. I told the lady just in checking out that I had done that. Went to car and decided to throw away a bottle. Went inside and the cleaning lady was talking mad crap about me.
Stayed 1 night in Aug 2023
Response from The Red Tree Inn on 29 Aug 2023
Hi Jason, This review is somewhat humorous to me. For the past 3 months we have not had a reservation with the first name "Jason". We have not had any roaches, urine smells or falling curtain rods reported. The only two people in this office never witnessed bad mouthing from a member of our housekeeping staff regarding a guest, therefore I find no credibility in this review.

10/10 Excellent

ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Jul 2023
Response from The Red Tree Inn on 20 Aug 2023
Hi Ann, Thank you for your awesome rating. We appreciate your patronage and hope you will stay with us again.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Convenient to everything.
Stayed 2 nights in Aug 2023
Response from The Red Tree Inn on 16 Aug 2023
Hi Patricia, Thank you for your review. We appreciate you taking the time to do this and we appreciate your patronage. We hope to see you again soon.

4/10 Poor

Miguel

Disliked: Cleanliness, property conditions & facilities
You Get What You Pay For
Appearance wise not very well maintained. Hallways and stairs hadn't been swept any recently. Old paint chipping off walls and no access to beach even though all rooms are beachfront. My Lady partner called it 'a crap hole ' and I'm being nice. To be fair inside the rooms it's very nice and comfortable. Pool maintenance is high priority. Pool guy on top of it. Office staff very nice and polite
Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 16 Aug 2023
Hi Miguel, Thank you for your review. Your fairness and your criticism are much noted and appreciated. I wish you had asked at the desk about the beach access. We have a well-maintained path through the dunes that leads to the beautiful ocean, I'm sorry you didn't realize it was there. The sand on the stairs and in hallways is a constant reminder to us that we are only steps from the ocean and have lots of people enjoying the beach as well as the pool. These being open to the elements make it a challenge to keep up with but we will try harder and do better. Thank you again for your honesty and we hope you will stay with us again.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
It was a lot that went wrong on this trip starting with them not finding my reservation then them let me in at 4:00 a.m. then the room was molded bed was wet
Stayed 2 nights in Jul 2023
Response from Marsha at The Red Tree Inn on 16 Aug 2023
Hi Elizabeth, I'm so very sorry for this mix-up. You handled this unfortunate situation with such grace and understanding, never once getting upset and losing your cool. We appreciate you! At 4:00 am you were put in a room we usually do not rent because we know it has issues. The maintenance man felt horrible about the situation and was trying to give you lodging for the night until we could work out the reservation. Occasionally internet booking engines over book us and this causes a huge problem for us all. We would like to opportunity to make this right. Please call me.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the remodel!! Very affordable and quiet and oceanfront . Staff were so nice and accommodating!! We will be back .
Stayed 5 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Beth, It was a pleasure having you stay at The Red Tree Inn. Thank you for your review and we hope to see you again soon.

10/10 Excellent

masten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Masten, Thank you for your excellent rating. We appreciate you staying with us and hope you will return soon.

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!! Very friendly and helpful. the room could use some refreshing but the view and price made up for it. would stay again.
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Lori, We appreciate you taking the time to post a review and wehope to see you again soon.

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Crystal for the great rating. We hope to see you again soon.

8/10 Good

gail

Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Gail for the great rating. We hope you will stay with us again.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good we really appreciate everything
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thanks so much Edward for the great review! We hope you will stay with us again.

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Tim, So sorry your stay was less that satisfactory. We would like to know what constituted this low rating so we can work harder to improve. Thank you for staying with us.

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Ashley, I'm sorry your accommodations were less than satisfactory. How can we improve? Our rooms have been freshly painted, the beds and bedding are new, top of the line products, all rooms are ocean front with balconies...

8/10 Good

Earl

Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 16 Aug 2023
Hi Earl, Thank you for taking the time to give us a good rating. We are working very hard for our guests and appreciate you very much. We hope to see you again soon.

10/10 Excellent

Heather

Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thanks for the awesome rating Heather. Hope to see you again soon.

8/10 Good

Heather

Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thanks Heather for the good rating. We hope you will choose The Red Tree Inn again.

10/10 Excellent

Trina

Stayed 2 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Trina! Thanks so much for great rating. We hope you will choose to stay with us again.

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Michael for the good review. We appreciate you choosing The Red Tree Inn.

10/10 Excellent

bianca

Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Bianca! Thanks so much for the awesome rating. We hope to see you again soon.

4/10 Poor

Danny

Liked: Staff & service
Avoid this hotel
Not going into details but I wouldn’t ever book this hotel again. Was a big mistake on my part and definitely will spend more on a different one.
Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Danny, I'm sorry to hear your accommodations were less than satisfactory. With out details we can't fix the "problem".

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small hotel with a GREAT staff who will go out of their way to make your stay pleasant
Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Clayton! We love our guests!

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Amy for a good rating. We appreciate you staying with us and hope you will choose The Red Tree Inn again.

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
4 stars will stay again
Yes! It’s a older hotel, needs updating. The rooms are clean, the staff is nice. The views are great, close to the shops. Great place for the money. If you want 5 star go elsewhere. If you are looking for budget friendly, clean and a place close to the beach then this is it
The view from the room’s balcony
Stayed 2 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Theresa, Thank you for the awesome review. We value your opinion and strive to make every guest have an awesome experience. We look forward to seeing you again.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Joshua, Thank you for the good rating. We appreciate your business and hope to see you again soon.

6/10 Okay

Tennille

Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Tennille, Thank you for rating our property. How can we make your next stay a 5 out of 5?

10/10 Excellent

Kristin

Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Kristin for the excellent rating. We hope you will choose The Red Tree Inn again.

2/10 Terrible

Josh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Josh, I'm sorry your accommodations were not satisfactory. How can we improve?

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very old and run down. Very dirty. Air conditioner didn't work. Shower head and tud spout falling off. Remote to the TV did not work.
Response from The Red Tree Inn on 1 Aug 2023
Hi Jennifer, I'm sorry to hear your accommodations were not acceptable. If these issues were reported to the front desk you would have been moved to another room. Not knowing how to operate the air conditioning is sometimes translated as it being broken. A tv remote that doesn't work would need new batteries. Yes, our property is old but the rooms are clean, paint is fresh and beds and bed linens are all top of the line. I'm sorry it didn't work out.

6/10 Okay

Eddie

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient with a view
Very good and quick check-in, staff very helpful and room was very good for the age of the hotel…
Stayed 3 nights in May 2023

8/10 Good

Wanda

Travelled with group
Liked: Cleanliness, staff & service
The staff was very accommodating and pleasant! This motel was an older motel so I was not disappointed! I knew when I booked it what I was getting! Older furnishings, etc! But very comfortable! Great ocean view! Would stay here again!
Stayed 2 nights in May 2023
Response from The Red Tree Inn on 23 May 2023
Thank you Wanda your feedback is very important to us if there's anything we can do to make your next stay more comfortable then please let us know.

6/10 Okay

david

Disliked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from The Red Tree Inn on 15 May 2023
Thanks for staying with us at the Red Tree Inn your input is greatly appreciated. Hopefully your stay with us again.

8/10 Good

Keith

Travelled with partner
Liked: Staff & service, amenities
Property was out a little out dated but for ocean front property with a view and price cant beat it
Stayed 1 night in Apr 2023
Response from The Red Tree Inn on 15 May 2023
yes we call ourselves the mom and pop hotel one of the last around but we have renovated the entire hotel to make your stay a little more comfortable

6/10 Okay

Dennis

Disliked: Amenities, property conditions & facilities
the room needs a coffee pot and iron.The The door locks also need to be changed.
Stayed 2 nights in Apr 2023
Response from The Red Tree Inn on 15 May 2023
I apologize for that because all rooms are equipped with coffee pots and the irons are given upon request