1415 South Ocean Boulevard, North Myrtle Beach, SC
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The air conditioner didn't work there was bugs in the room the door was falling apart when we got there there was no one there to check us in we had to call a number I will never stay at a red tree inn ever and I'm going to tell everyone I know to never stay at one I paid for a room that I never stayed in we went to a different hotel.
Shower did not operate properly coffee maker didn’t work at all kitchen sink didn’t work carpet at the back door got soaked when it rains couldn’t get in the office to check in at 3 pm office was closed when I tried to check out house keeping never came
Dear Bruce, We are sorry your stay was less than satisfactory. We would like to know specific issues you experienced so we can address them. Thank you for staying with us.
2/10 Terrible
Krenar
3 Sept 2023
Krenar
Stayed 1 night in Sep 2023
Response from The Red Tree Inn on 6 Sept 2023
Hi Krenar, So sorry your stay was not satisfactory. When specific issues are mentioned we know where improvements are needed. Best regards.
Being right on the beach was important for us. I could watch the dolphins swim by from the balcony. During our stay there was a tropical storm and tornado, but I liked the quietness and friendliness of the place and staff.
Jessica
Stayed 3 nights in Aug 2023
Response from The Red Tree Inn on 6 Sept 2023
Hi Jessica, Thank you for your great review and rating. We are happy you had a nice stay (in spite of the storm). We hope you will choose The Red Tree again.
Roaches. Smelled like urine. Curtain rod fell and hit my husband in the head while opening curtains. Each and every hotel I’ve stayed at I ALWAYS remove sheets, towels etc. I told the lady just in checking out that I had done that. Went to car and decided to throw away a bottle. Went inside and the cleaning lady was talking mad crap about me.
Jason
Stayed 1 night in Aug 2023
Response from The Red Tree Inn on 29 Aug 2023
Hi Jason, This review is somewhat humorous to me. For the past 3 months we have not had a reservation with the first name "Jason". We have not had any roaches, urine smells or falling curtain rods reported. The only two people in this office never witnessed bad mouthing from a member of our housekeeping staff regarding a guest, therefore I find no credibility in this review.
10/10 Excellent
ann
Travelled with family, Travelled with family and small children
Appearance wise not very well maintained. Hallways and stairs hadn't been swept any recently. Old paint chipping off walls and no access to beach even though all rooms are beachfront. My Lady partner called it 'a crap hole ' and I'm being nice. To be fair inside the rooms it's very nice and comfortable. Pool maintenance is high priority. Pool guy on top of it. Office staff very nice and polite
Miguel
Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 16 Aug 2023
Hi Miguel, Thank you for your review. Your fairness and your criticism are much noted and appreciated. I wish you had asked at the desk about the beach access. We have a well-maintained path through the dunes that leads to the beautiful ocean, I'm sorry you didn't realize it was there. The sand on the stairs and in hallways is a constant reminder to us that we are only steps from the ocean and have lots of people enjoying the beach as well as the pool. These being open to the elements make it a challenge to keep up with but we will try harder and do better. Thank you again for your honesty and we hope you will stay with us again.
It was a lot that went wrong on this trip starting with them not finding my reservation then them let me in at 4:00 a.m. then the room was molded bed was wet
Elizabeth
Stayed 2 nights in Jul 2023
Response from Marsha at The Red Tree Inn on 16 Aug 2023
Hi Elizabeth, I'm so very sorry for this mix-up. You handled this unfortunate situation with such grace and understanding, never once getting upset and losing your cool. We appreciate you! At 4:00 am you were put in a room we usually do not rent because we know it has issues. The maintenance man felt horrible about the situation and was trying to give you lodging for the night until we could work out the reservation. Occasionally internet booking engines over book us and this causes a huge problem for us all. We would like to opportunity to make this right. Please call me.
Hi Tim, So sorry your stay was less that satisfactory. We would like to know what constituted this low rating so we can work harder to improve. Thank you for staying with us.
Hi Ashley, I'm sorry your accommodations were less than satisfactory. How can we improve? Our rooms have been freshly painted, the beds and bedding are new, top of the line products, all rooms are ocean front with balconies...
8/10 Good
Earl
16 Jul 2023
Earl
Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 16 Aug 2023
Hi Earl, Thank you for taking the time to give us a good rating. We are working very hard for our guests and appreciate you very much. We hope to see you again soon.
10/10 Excellent
Heather
7 Jul 2023
Heather
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thanks for the awesome rating Heather. Hope to see you again soon.
8/10 Good
Heather
6 Jul 2023
Heather
Stayed 2 nights in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thanks Heather for the good rating. We hope you will choose The Red Tree Inn again.
10/10 Excellent
Trina
4 Jul 2023
Trina
Stayed 2 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Trina! Thanks so much for great rating. We hope you will choose to stay with us again.
8/10 Good
Michael
3 Jul 2023
Liked: Staff & service
Michael
Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Michael for the good review. We appreciate you choosing The Red Tree Inn.
10/10 Excellent
bianca
3 Jul 2023
bianca
Stayed 1 night in Jul 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Bianca! Thanks so much for the awesome rating. We hope to see you again soon.
4/10 Poor
Danny
26 Jun 2023
Liked: Staff & service
Avoid this hotel
Not going into details but I wouldn’t ever book this hotel again. Was a big mistake on my part and definitely will spend more on a different one.
Danny
Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Danny, I'm sorry to hear your accommodations were less than satisfactory. With out details we can't fix the "problem".
small hotel with a GREAT staff who will go out of their way to make your stay pleasant
Clayton
Stayed 1 night in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Clayton! We love our guests!
8/10 Good
Amy
20 Jun 2023
Liked: Cleanliness, staff & service, room comfort
Amy
Stayed 3 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Thank you Amy for a good rating. We appreciate you staying with us and hope you will choose The Red Tree Inn again.
8/10 Good
Theresa
Travelled with family
19 Jun 2023
Liked: Cleanliness, staff & service, room comfort
4 stars will stay again
Yes! It’s a older hotel, needs updating. The rooms are clean, the staff is nice. The views are great, close to the shops. Great place for the money. If you want 5 star go elsewhere. If you are looking for budget friendly, clean and a place close to the beach then this is it
Theresa
Stayed 2 nights in Jun 2023
Response from The Red Tree Inn on 1 Aug 2023
Hi Theresa, Thank you for the awesome review. We value your opinion and strive to make every guest have an awesome experience. We look forward to seeing you again.
Very old and run down. Very dirty. Air conditioner didn't work. Shower head and tud spout falling off. Remote to the TV did not work.
Jennifer
Response from The Red Tree Inn on 1 Aug 2023
Hi Jennifer, I'm sorry to hear your accommodations were not acceptable. If these issues were reported to the front desk you would have been moved to another room. Not knowing how to operate the air conditioning is sometimes translated as it being broken. A tv remote that doesn't work would need new batteries. Yes, our property is old but the rooms are clean, paint is fresh and beds and bed linens are all top of the line. I'm sorry it didn't work out.
Very good and quick check-in, staff very helpful and room was very good for the age of the hotel…
Sandra
Stayed 3 nights in May 2023
8/10 Good
Wanda
Travelled with group
21 May 2023
Liked: Cleanliness, staff & service
The staff was very accommodating and pleasant! This motel was an older motel so I was not disappointed! I knew when I booked it what I was getting! Older furnishings, etc! But very comfortable! Great ocean view! Would stay here again!
Wanda
Stayed 2 nights in May 2023
Response from The Red Tree Inn on 23 May 2023
Thank you Wanda your feedback is very important to us if there's anything we can do to make your next stay more comfortable then please let us know.
6/10 Okay
david
13 May 2023
Disliked: Property conditions & facilities
david
Stayed 2 nights in May 2023
Response from The Red Tree Inn on 15 May 2023
Thanks for staying with us at the Red Tree Inn your input is greatly appreciated. Hopefully your stay with us again.
8/10 Good
Keith
Travelled with partner
25 Apr 2023
Liked: Staff & service, amenities
Property was out a little out dated but for ocean front property with a view and price cant beat it
Keith
Stayed 1 night in Apr 2023
Response from The Red Tree Inn on 15 May 2023
yes we call ourselves the mom and pop hotel one of the last around but we have renovated the entire hotel to make your stay a little more comfortable