6/10 Okay
Paul
Travelled with partner
12 May 2024
Liked: Cleanliness
On the surface, it looked like the same Grand Hotel we visited in 2018. There has been some changes.
What went great:
Location - proximate to many key areas for our trip.
Cleanliness - the grounds, lobby and rooms were clean.
What was okay:
Staff - adequate and professional.
Not great;
Comfort: The AC in the room was ineffective and loud. Frequently overheating the room and the thermostat was out of sync. We were also placed in a king room w/accessible bathroom - which had a learning curve.
Dining: Only offering was a pay for continental breakfast. Make your own waffles. Unfortunate as we enjoyed their restaurant last time. Thankfully plenty of dining options near by.
Maybe it was the offseason? For what we experienced there may have been more competitive stays in the area. Do your own research.
Paul
Stayed 2 nights in May 2024