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Reviews of Suburban Studios North Charleston I-526

2 out of 5
Suburban Studios North Charleston I-526
4620 Dorchester Road, North Charleston, SC

Reviews

5.6
Rating 10 - Excellent. 4 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 10 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 8 out of 30 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taje

Travelled with partner
Liked: Amenities
The rooms were very clean
Stayed 1 night in May 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing about the place.
Stayed 4 nights in Apr 2024

2/10 Terrible

RONALD

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Shower curtains, missing sitting chair in the room, room phone non-functional, no pots or pan available in the extended stay room, no surveillance, no complimentary cups, napkins or coffee
Stayed 1 night in Apr 2024

6/10 Okay

john

Stayed 1 night in Apr 2024

2/10 Terrible

Lenore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be shut down.
Stayed 2 nights in Oct 2023

6/10 Okay

Ronnie

Disliked: Staff & service, amenities, property conditions & facilities
Guy at the night window tried to Charge $180 for a room that was listed online for $80. Bad area. Lots of drug dealers and people in and out of the parking lot out of all hours of the night. Lots of noise in the next door rooms.
Stayed 1 night in Oct 2023

2/10 Terrible

Patrick

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the mini kitchen it’s equipped with
Stayed 1 night in Jun 2023

8/10 Good

Martin

Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Know What You’re Getting Into
Not enough words can express my discontent with this property. Any positive reviews are misleading. Pretty sure there was illegal activity going on behind the facility. We booked for two nights and didn’t even stay. We tried to get a refund but this property offers no refunds under any circumstances. I was happier getting out of that property and into a different hotel than getting refund. Please know what you’re getting into before booking or checking into this hotel. When I called to get a refund, the manager hung up on me. When I went to the front desk, the manager was nowhere to be found. Please know what you’re getting into before staying at this “hotel”. The room also had a broken lock, broken toilet, broken drawer. Honestly needs to be demolished at this point.
Stayed 2 nights in May 2023
Response from hp on 1 Jun 2023
Thank you for sharing your feedback with us! It is upsetting to learn of your dissatisfaction with the room cleanliness and overall condition of the accommodations as this is not the standard that Choice Hotels strives to deliver. The feedback you provided has been made available to management for their review, so these issues may be addressed moving forward.

6/10 Okay

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware, not good.
This hotel is not good. Check in was quick. Got to room...filthy! Floors covered in dirt, shower, bath, counters, dirty. No chair for the desk, no shampoos, etc; one small bar of soap. No coffeepot, ice buckets, nothing. Had to call front desk due to the load music at 10:30pm. Not in a good neighborhood. Booked two nights, didn't stay for the 2nd night. Owners would not give refund.
Stayed 2 nights in Mar 2023

2/10 Terrible

christine

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rough area, doesn't feel safe
In the first 5 minutes they were checking a boy's pockets to see if he stole anything and making us sign a waiver that will pay $1000 if anything isn't there in the morning. It's old and rundown. They are trying to make it look nice, but the area they are in and the old worn rooms make it hard to do. Looked like sketchy activity in the back of the hotel. We didn't stay the night, we just left and lost our money as they don't do refunds. Was not what we were expecting.
Stayed 1 night in Apr 2023

4/10 Poor

Natalie

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I tried to book a room last minute in Charleston on the evening before the big 10 k run. Everything was costing way above normal. So I booked this room for about $100. For $100 it was very disappointing. Bad smell in the room, the fridge not cleaned out. But hey, it did have a working microwave, 2 beds and about 5 Movie channels.
Stayed 1 night in Mar 2023
Response from M on 3 Apr 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios North Charleston I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. ThanksManagement

4/10 Poor

Ken

Stayed 2 nights in Mar 2023

2/10 Terrible

hyun

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from m on 3 Apr 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios North Charleston I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. ThanksManagement

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Marginal cleanliness
Stayed 1 night in Feb 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Deborah

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was an extended stay that had no dishes, pans, utensils, or coffee maker. The explanation was that people steal them. The smoke detector was disconnected and in a cabinet. Our non-smoking room smelled of smoke.
Stayed 1 night in Oct 2022

2/10 Terrible

Rob

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy upon arrival, stained sheets, smoke detector was literally in a food bag hanging from the ceiling. Do yourself a favor and stay away!!!!
Stayed 1 night in Oct 2022

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Dorinda

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Place is not that clean, had stains on the walls and was in kind of a weird place in town. A lot of people were out all night smoking and just hanging out on the balconies. Hotels around Charleston are so expensive so this is a less expensive option but it's not worth even a 7 rating.
Stayed 1 night in Jun 2022

10/10 Excellent

Theron

Stayed 1 night in Jun 2022

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities
Not in the safest neighborhood but the bed was comfortable and the room was clean. The bathroom did smell like piss. There was another guest that was staying there that creeped me out by staring at me. There was a lot of traffic flow of people kind of made me feel unsafe The front desk clerk was very nice and quick with checking me in
Stayed 1 night in May 2022

6/10 Okay

Monet

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Clarence

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Kathreen D

Liked: Staff & service
No hot water in the shower. There was hair in the towels and bathroom sink.
Stayed 1 night in Feb 2022

4/10 Poor

Luis Cifuentes

Habitación no estaba aseada ni limpia luego de realizado el check in
Stayed 1 night in May 2023