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Reviews of Gounod Hotel

3 out of 5
Gounod Hotel
3 Rue Gounod, Nice, Alpes-Maritimes

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 279 reviews" "
Rating 8 - Good. 123 out of 279 reviews" "
Rating 6 - Okay. 65 out of 279 reviews" "
Rating 4 - Poor. 13 out of 279 reviews" "
Rating 2 - Terrible. 9 out of 279 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from MICHEL on 15 Sept 2022
Bonjourthanks a lot for your kind comments and delighted to know you enjoyed your stay with us ! we look forward to welcoming you again : you shall always find our best rates and conditions on gounod-nice.com, and meanwhile keep in touch on Facebook, Instagram or Twitterhave a splendid evening

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous accommodation
The Rome is fabulous and the staff are top. class. The hotel is 10 out of 10
Stayed 4 nights in Aug 2022
Response from michel on 6 Sept 2022
bonjourThanks a lot for your kind comments ! we look forward to welcoming you again in the near future : you shall always find our best conditions and choices on gounod-nice . com and meanwhile, keep in touch on Facebook, Instagram or Twitterhave a splendid evening

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not value for money , reasonable location
The location is reasonably good you can walk to most places, the station is also walkable, there’s a small supermarket and a good bakery just behind the hotel. The hotel is in need of refurbishment specially the room furniture and most definitely the rooms and communal areas carpets. Our bathroom had been refurbished, however the toilet seat was very high , so not suitable for small children and very few toiletries. Four nights and our bedding wasn’t changed this was very disappointing.The worst thing was the air con , very noisy and you could barely notice it, there were 2 fans already in the 2 rooms so we had to manage with them but very impractical. The staff are pleasing. Overall the hotel is not value for money
Stayed 4 nights in Aug 2022
Response from michel on 28 Aug 2022
bonjourThanks a lot for taking the time to let others and us know about your stay; I apologize for the inconveniences you had although it might be that you put a do not disturb sign outside your room preventing our maids to clean it ?I appreciated your comments on its location and staff: we all look forward to welcoming you again: y ou shall always find our best conditions and choices on gounod-nice . com , and meawhile keep in touch on Facebook, Twitter or Instagramhave a splendid sunday

10/10 Excellent

Emilija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very friendly staff at the reception, nice clean room Thank you
Stayed 2 nights in Aug 2022
Response from michel on 23 Aug 2022
bonjouthank a lot for your kind comments; we look forward to welcoming you again: you shall always find our best rates on gounod-nice.com and meanwhile keep in touch on Facebook, Instagram or Twitterhave a splendid evening

8/10 Good

Jonathan, Hampstead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location for exploring Nice, as well as proximity to the train station and the tram.
Stayed 2 nights in Jul 2022
Response from michel on 4 Aug 2022
Bonjour thanks a lot for your kind comments ! I was delighted to know you enjoyed your stay with us and the hotel's location We look forward to welcoming you again: you shall always find our best conditions on gounod-nice . fr and meanwhile, keep in touch on Facebook, Instagram or Twitter have a splendid evening

8/10 Good

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Gounod, mainly because of the very helpful and friendly staff - a huge thanks especially to Julliana and Fareed. The Hotel is perfectly located - in a quiet space close to all the shopping, dining and the beaches. We also visited the sister hotel's Splendid rooftop pool - which had an awesome view. And would recommend all guests to visit at least once.
Stayed 5 nights in Jul 2022
Response from michel on 1 Aug 2022
Bonjour Thanks a lot for your kind comments and delighted to know you enjoyed your stay with us as well as our sister hotel the Splendid Hotel & Spa We look forward to welcoming you again; you shall always find our best conditions on gounod-nice . fr and in the meantime, keep in touch on Facebook, Instagram or Twitter have a splendid evening

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from michel on 25 Oct 2021
merci -thanks

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019
Response from michel on 10 Nov 2019
Bonjour Thanks a lot for your kind comments... ! keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on gounod - nice . com Have a splendid day michel

6/10 Okay

Penelope

Travelled with group
Liked: Cleanliness, staff & service
Gounod review
Good location, friendly staff. Needs a little update. Nowhere to leave luggage when leaving hotel on last day, just in reception , not secure.
Stayed 3 nights in Oct 2019
Response from michel on 31 Oct 2019
bonjour Thanks a lot for your kind comments. We indeed keep luggage in reception which is always supervised... and the service is free Keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on gounod - nice . com Have a splendid day michel

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Liked fridge, kettle, cleaning staff Didn’t like reception staff, the fact that we were charged a higher rate than we were quoted.
Stayed 4 nights in Oct 2019
Response from michel on 24 Oct 2019
bonjour thanks for your comments; I do not understand your comments about being charged more than quoted; perhaps it was the city tax (1.50 euro per person per day) which is not included in the rate Expedia gave you; can you give us more details to president@shin-hotels.com For your future stays, you shall always find our best conditions on gounod - nice . fr have a splendid day thanks

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Misleading photos of Hotel
The photos of the pool and bar are not for the Gounod, they are actually for the Hotel next door. Do not expect these facilities at the Gounod. Very disappointed.
Stayed 2 nights in Oct 2019
Response from miche on 15 Oct 2019
bonjour The pool and bar are in our next door hotel the Splendid ; it is clearly indicated on our website and in our brochures; for example: https://www.gounod-nice.fr/en/services/beach-and-swimming-pool/ Very sorry if this was not clear; next time book directly on our website for better information, rates and choices thakns michel

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from michel on 15 Oct 2019
merci - thanks

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shambles of a stay
Terrible stay. After hours of travelling was told in hotel that there was NO room for us and we had to go to another hotel. This hotel Carlton had no bar, restaurant, pool or even coffee making facilities in room We feel cheated, let down and conned by all at Hotel .com as you told us on Saturday night you would respond, we are still waiting. Our holiday has been ruined by your greed and ineptitude. This matter has to be taken seriously by you as it is not the first time your company had done this
Stayed 5 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Nice charm and character
The Gounod was an interesting hotel with a lot of character. I enjoyed the art deco feel of it however, the standard room was extremely small and not overly comfortable. Luckily I like soft beds! The bed was extremely soft, but not very supportive. We did have a tiny balcony so that helped us to be able to spread out a little and get some air. The condition of the room was very old and tired. It definitely needed freshening up. Funnily though, it had a renovated bathroom. On the other hand, the staff were great, very friendly and helpful. The breakfast was also very good - tasty with good variety and also hot food available. The pool at the Splendid (sister hotel) was available to us, as was the rooftop bar there. It was good to have this option although the pool was underwhelming and not ready to use until later in the mornings. If staying at the Gounod or Splendid there is a fantastic Italian and pizza restaurant in Rue Gounod on the same side as the hotels called Pizza D'Or. Just walk back towards the Nice Ville Station. We ate there every night as the food was delicious and so reasonably-priced!
Stayed 1 night in Aug 2019
Response from michel on 2 Sept 2019
bonjour Thanks a lot for your comments, as you can imagine, your comments are very helpful for us, and fellow travellers will be happy about your pizza recommendation ! Keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on splendid - nice . com Have a splendid day michel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from michel on 31 Aug 2019
bonjour Thanks a lot for your comments, as you can imagine, your comments are very helpful for us Keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on gounod - nice . com Have a splendid day michel

10/10 Excellent

ML

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a good price, and ticked all my boxes.
Stayed 3 nights in Aug 2019
Response from michel on 26 Aug 2019
bonjour Thanks a lot for your comments, as you can imagine, your comments are very helpful for us Keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on splendid - nice . com Have a splendid day michel

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from michel on 23 Jul 2019
bonjour Thanks a lot for your kind comments ! we look forward to welcoming you again: please keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on gounod - nice . fr have a splendid day

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The family room was huge, clean and perfect for the 4 of us. The breakfast buffet was delicious daily.
Stayed 2 nights in Jul 2019
Response from michel on 18 Jul 2019
bonjour Thanks a lot for your kind comments ! we look forward to welcoming you again: please keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on gounod - nice . fr have a splendid day michel

6/10 Okay

Steven

Liked: Staff & service, room comfort
Disliked: Cleanliness
Beware of Cleaners who just walk into your room.😳
The area around 1 metre down from the ceiling was thick of dust. Needs a good vacuuming as does the carpet door strip into the bathroom. Be aware that the cleaners just knock and walk into your room. Nearly caught me with my trousers down on not one but two occasions. Totally unacceptable. The cleaners need to give you time to answer the door. Then spend some time vacuuming the walls to ceiling area.
Stayed 4 nights in Jun 2019
Response from michel on 24 Jun 2019
bonjour thanks a lot for bringing this to our attention, and I apologize for these difficulties.. we shall of course deal with them For your next stay with us, you shall always find our best conditions on gounod - nice . fr have a splendid day

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from michel on 3 Jun 2019
merci -* thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the staff is AMAZING. Everyone was so friendly and so helpful. The building itself is architecturally beautiful! Our room was on the fifth floor and it was like having our own apartment. Very spacious! The breakfast was very nice in the morning. It is close to everything- very walkable.
Stayed 3 nights in May 2019
Response from michel on 26 May 2019
Bonjour Thanks a lot for your kind comments; I was delighted to know you enjoyed your stay with us ! please keep in touch by liking our Facebook pages, and for your future stays you shall always find our best conditions on splendid - nice . com have a splendid day

8/10 Good

Richard D

Liked: Cleanliness, staff & service, room comfort
Nice for the price.
Nice room for the price. I would stay here again.
Stayed 3 nights in May 2019
Response from michel on 11 May 2019
bonjour thanks a lot for your kind comments; we look forward to welcoming you again: you shall always find our best conditions on gounod - nice . fr and in the meantime, keep in touch by liking our Facebook page have a splendid day

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
There was nothing unique about this hotel Air con didnt work, badly fitted room door, you could see the corridor light through the door frame edges.
Stayed 5 nights in Apr 2019
Response from michel on 3 May 2019
bonjour thanks a lot for your comments ! did you contact reception to solve these difficulties ? we look forward to welcoming you again: please keep in touch by liking our Facebook page, and for your next stays, you shall always find our best conditions on gounod - nice . fr have a splendid day michel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Shabby - cracked tiles in bathroom, cheap shower head. Bed small double with foot board so a problem if you are tall. Lovely crisp white sheets tho’ and dual aspect juliette balcony doors good to let air through. Great location 10 mins from train and Promenade where also bus to airport. Use of Sister hotel rooftop pool, jacuzzi and bar - excellent.
Stayed 3 nights in Apr 2019
Response from michel on 26 Apr 2019
bonjour thanks for your kind comments and remarks; we shall fix the small difficulties you mentioned please keep in touch by liking our Facebook page thanks and have a splendid evening

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break to Nice
Enjoyed our stay here, good location for train station, promenade and town centre. Room clean, modern bathroom, bed and pillows a bit uncomfortable (but they never are as good as your own). Staff on reception friendly and helpful. Would recommend a stay here.
Stayed 3 nights in Mar 2019
Response from michel on 31 Mar 2019
bonjour thanks a lot for your kind comments ! you can also post them on our Trip Advisor page We look forward to welcoming you again in the near future: you shall always find our best conditions on gounod - nice . fr have a splendid evening

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, enjoyed having room with balcony. Friendly staff. Late checkout.
Stayed 3 nights in Feb 2019
Response from michel on 13 Feb 2019
bonjour thanks a lot for your kind comments; it was a pleasure to have you with us ! we look forward to welcoming you again and you shall always find our best conditions on gounod - nice . fr Please also like our Facebook page to keep in touch have a splendid day

8/10 Good

Sarah, Bristol

Liked: Cleanliness, staff & service
Very quiet location just up from the beach. Within walking distance of the Vieux Ville, the station and the port and near the tram line. Room was pleasant with a balcony and kept very clean. There's a fridge & a kettle which was great but no safe. Bathroom functional, with shower gel attached to the wall, like a Travel Lodge, and plastic cups rather than glass. We didn't eat breakfast there so can't comment on that. On the whole a pleasant hotel, good quiet locations.
Stayed 4 nights in Oct 2018
Response from michel on 28 Oct 2018
bonjour thanks a lot for your kind comments; I was happy to know you enjoyed your stay with us; we of course hope to welcome you again: you shall always find our best conditions on gounod - nice. com including a reduced rate for breakfasts have a splendid evening

6/10 Okay

Philip, Telford England

Great location between the station and the beach-good position in a very quiet area.Breakfast was very good value Bedroom shabby and could do with re decorating-shower dangerous as bath very high and no slip mat.
Stayed 5 nights in Oct 2018
Response from michel on 13 Oct 2018
bonjour thanks for your kind comments; we hope you enjoyed your stay with us; please keep in touch by liking our Facebook page Thanks for your comments on the bahtroom ! For your next stay, you shall always find our best conditions on gounod - nice .fr Have a splendid day Michel

10/10 Excellent

Susie, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, friendly staff, very accommodating, clean rooms, comfortable beds, A/C, nice bathroom, optional breakfast, kettle and fridge in room (big bonus). Ability to use the Splendid Hotel's roof top pool and bar is a bonus. Good value.
Stayed 2 nights in Sep 2018
Response from michel on 6 Oct 2018
bonjour thanks a lot for your kind comments; glad to know you enjoyed your stay with us, and the facilities of our Splendid Hotel & Spa next door ! please like our Facebook page to keep in touch, and for your future reservations, you shall always find our best conditions on gounod - nice . fr have a splendid day

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Throughly recommend if staying in Nice
Very good room which made for a comfortable stay. Late check out mean't we could see more of Nice without luggage. Very helpful staff recommended an excellent place to eat. Great location for walking.
Stayed 1 night in Sep 2018
Response from michel on 1 Oct 2018
bonjour thanks a lot for your kind comments; glad to know you enjoyed your stay with us ! please like our Facebook page to keep in touch, and for your future reservations, you shall always find our best conditions on gounod - nice . fr have a splendid day

4/10 Poor

SILVIU

Disliked: Cleanliness, property conditions & facilities, room comfort
LOCATION
NOT IN THE OLD TOWN AS ADVERTISED. NOT IN THE OLD TOWN AS ADVERTISED. NOT IN THE OLD TOWN AS ADVERTISED.
Stayed 4 nights in Sep 2018
Response from michel on 30 Sept 2018
bonjour thanks for your comments; we are indeed not in the old town, and -at least on our website- did not say so; I do not know where you got that info, but again, go direct, it is always better and you will see a map on our website which clearly indicates our location; you will also find better conditions on our website thanks

8/10 Good

Tony, Plymouth, UK

Liked: Cleanliness, staff & service, room comfort
Well located hotel in Nice
The Goirnod is a well located hotel within walking distance of pretty much all the action places in Nice. Is a 3 star hotel and a bit “tired” compared to its upmarket (and more expensive) sister next door the Splendid Hotel. Guests get to use the roof pool at Splendid though so good value to stay at the Gournod really! Our room was a bit noisy as next to the ventilation system outside but on balance good value looking at others’ prices in Nice Now the £ is pretty much 1:1 with the € most prices are 1.5 x the price of similar in UK so budget accordingly!
Stayed 7 nights in Sep 2018
Response from michel on 20 Sept 2018
bonjour thanks a lot for your kind comments; indeed the possibility for Gounod's guests to use the Splendid's facilities, is a very nice added value I was delighted to know you enjoyed your stay, and we all look forward to welcoming you again: you shall always find our best conditions on gounod - nice . fr, and of course in the meantime, please LIKE our Facebook page to stay in touch thanks again

6/10 Okay

Matt, Ireland

Liked: Cleanliness, staff & service
Disliked: Room comfort
Central location. Reasonable value.
Hotel near beach.resturants and train station. Access to her sister hotel.Splendid.next door.for use of her facilities(small swimming pool etc.)made it an attractive stay. But the room was terribly small.
Stayed 1 night in Aug 2018
Response from michel on 14 Sept 2018
bonjour Thanks a lot for your kind comments; free access to some of the Splendid facilities are indeed a big bonus ! there is a reduced price for breakfasts when you book on gounod - nice . fr Please "like" our Facebook page... and we hope to welcome you again thanks

6/10 Okay

Robert, Northern Ireland

Liked: Cleanliness, staff & service, room comfort
Comfortable no frills hotel
Clean and comfortable hotel close to promenade, train station and restaurants. Bonus was being able to use rooftop pool at hotel next door. Downside-breakfast expensive (€14 pp) and not appealing. Plenty of local boulangeries to choose from instead and cheaper.
Stayed 7 nights in Aug 2018
Response from michel on 18 Aug 2018
bonjour thanks a lot for your kind comments; there is a reduced price for breakfasts when you book on gounod - nice . fr Please "like" our Facebook page... and we hope to welcome you again thanks

8/10 Good

Michal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2018
Response from mivhel on 31 Jul 2018
thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location , love the high ceilings and balcony very comfortable beds great bathroom / shower a real gem of a hotel, Helpful staff
Stayed 3 nights in Jul 2018
Response from michel on 16 Jul 2018
onjour thanks a lot for your kind comments; I was delighted to know you enjoyed your stay; please like our Facebook page For your next stay, you shall always find our best conditions on gounod - nice . fr thanks

6/10 Okay

Verified traveller

Disliked: Room comfort
Good location shame about the noise from roadworks
Hotel was fine although decor needs updating. But roadworks were being carried out on the road outside the hotel for the duration of my stay until 3am some nights. Completely ruined my stay as I couldn't sleep and the customer service I received from the hotel with regards to this was very poor. I was very disappointed.
Stayed 5 nights in Jun 2018
Response from michel on 17 Jul 2018
bonjour thanks for your kind comments; indeed they were roadworks that are now finished, but as already explained the city proceeded to do these works without asking our advice and we could not stop them For your next stay, you shall always find our best conditions on gounod - nice . fr thanks

6/10 Okay

A, California

Liked: Staff & service
Fine But Not Great
The hotel staff was lovely and the hotel is located in a nice, quiet, and accessible neighborhood. We were only staying in Nice for one night and to be fair to the Gounod we were coming from 4 nights at the Farimont in Monte Carlo. I probably should have booked the sister property next door, the Splendid but since we are a family of 4 I thought the 2 room option would be better for us so I sacrificed higher-end polish for space. The bed (pillows) wasn't very comfortable and the space was dated and dark but the bathroom was nice, hot water plentiful and for the few hours we were actually in the room it was fine. If you are spending a few days in Nice and/or are used to higher end accommodations then the Gounod probably isn't for you.
Stayed 1 night in Jun 2018
Response from michel on 5 Jul 2018
bonjour thanks a lot for your kind comments.. indeed the Gounod does not pretend to be of the same standard as thye Fairmont in MOnaco, and prices were probably quite different too Both in the Splendid and in the Gounod, we have suites for families; we hope to be able to welcome you again: you shall always find our best conditions on splendid - nice . com anhd/or gounod - nice . com thanks

10/10 Excellent

Anna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect part of Nice to stay!
We had a lovely stay at this hotel - the room was spacious, clean, had a balcony and the decor was lovely. This is a great old fashioned, unique place to stay in Nice - still quite central but away from the center of the busy tourist zone. The staff were so friendly and helped me change room because the first one was a little smaller. They would go out of their way to make sure we were comfortable and happy. Thank you for a great stay!
Stayed 2 nights in Jun 2018
Response from michel on 2 Jul 2018
bonjour thanks a lot for your kind comments; I was delighted to know you enjoyed your stay with us ! please like our Facebook page and eventually post this comment on Trip Advisor we look forward to welcoming you again soon: you shall always find our best conditions on gounod - nice . com have a splendid day

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Clean, comfortable, but very dated
It is a hotel that has seen better days, it clearly hasn't been renovated in decades (there is visible cracked plaster and similar throughout the halls, and the carpets, drapes, etc. are quite old). But the hotel was clean, everything worked, so I don't have any real complaints. It was relatively inexpensive too. I would not stay here for a romantic getaway, and I think I would pick something a little more central or closer to water next time -- but if you're just looking for a place to sleep comfortably enough that is clean, and you don't mind the rough edges, I think it's totally fine. That said, I don't think the existing reviews clearly conveyed just how old it is -- so just go in with your eyes open.
Stayed 2 nights in Jun 2018
Response from michel on 26 Jun 2018
bonjour thanks a lot for your kind review; the Gounod is indeed an old building, and it is part of its charm ! obviously we do renovations every winter and your comments shall help us in the their planning Please like our Facebook page, and for your next booking you shall always find our best conditions on gounod - nice . com thanks and have a splendid day

4/10 Poor

Collyn

Disliked: Staff & service, property conditions & facilities, room comfort
Don’t do it. Deceiving photos online.
I’m not sure where the pictures posted on Trip Advisor or Hotels.com were from because the 2 rooms we booked looked NOTHING like the photos. The lobby is relatively the same, but with some creative photo angles. Our air conditioning in the room wasn’t working properly (not central- it was an old unit) and the front desk staff acted like I was a complete idiot when I asked which setting it needed to be on, just to make sure it wasn’t my mess up. The building and furniture was old, dingy, and small. The unfriendly staff put it over the top for us. We went next door to the Splendid (their sister property with a pool and spa) and arranged for a suite there. The Splendid called and checked us out of Gounod and we collected our bags and never looked back. Best decision ever to switch and pay the difference.
Stayed 2 nights in May 2018
Response from michel on 11 Jun 2018
bonjour thanks a lot for your comments; the Gounod is an old building which gives it so much charm, and indeed all rooms are not the same; I was sorry to know your room did not appeal to you, but glad we could find a solution with our sister hotel For your next reser vations in either Gounod or Splendid, use the web sites for better conditions, and more choices thanks

8/10 Good

Lars Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from michel on 10 Jun 2018
thanks ! please like our Facebook page to keep in touch and have a splendid week end milchel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2018
Response from michel on 22 May 2018
thanks.. would have loved to hear a bit more about your experience with us ! please "like" us on our Facebook page thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good location to beach. Helpful front desk staff. The hotel is older and the rooms feel old and just not as clean. It was +30 Celsius when we were there with no air conditioning so very stuffy. For the price good location but that was really our only perk.
Stayed 2 nights in Apr 2018
Response from michel on 13 May 2018
Bonjour Thanks a lot for your kind comments; they are always useful for us; air conditioning should have been working: did you mention this to reception ? We look forward to welcoming you again, and in the meantime, keep in touch by "liking" our page on Face book thanks

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat problem resolved
Advertised Air Conditioning but there was none in April or May. The person at the desk that night told us it wouldn't be turned on until June, that they had no fans available and that if we opened the windows it would be cool by 1 a.m. Weather was hot (85F) the first night and quite uncomfortable until late in the night when there was a cooldown. The second night the new person at the desk provided us a fan and with the cooldown in the weather everything was great the next two days of our stay and the staff after that first night were great in helping us with anything needed..
Response from michel on 10 May 2018
Bonjour Thanks for your kind comments; actually air conditioning has been on for the past 2 weeks n the Gound I am glad we could help you, and we all look forward to welcoming you again ! in the meantime, please "like" our Face book page so we keep in touch have a splendid night

10/10 Excellent

Steve, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel: location, quiet, great staff
A perfect place for a 5 day break. Great location a few minutes' walk from the beach, the main shopping streets and beautiful Old Town. Yet really quiet - ideal for a good night's sleep. Staff were genuinely warm and helpful. Room was high quality and everything very clean. Good value. The most enjoyable hotel stay I've had in 30 years.
Stayed 4 nights in Apr 2018
Response from michel on 9 May 2018
bonjour Thanks a lot for your kind comments; we hope to have the pleasure of welcoming you again ! in the meantime, please "like" our Face book page have a splendid day

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Arrogant unhelpful receptionist
Young woman at reception was arrogant and unhelpful. I had to go to next door sister hotel Splendid for help which was explained and sorted in second! I am flying to Nice sometimes on monthly basis and I never experience this. I would NOT stay again in Gounod hotel and wouldn't recommend to my family to stay in this hotel too.
Stayed 2 nights in Jan 2018
Response from michel on 30 Jan 2018
bonjour very sorry about this difficulty for which I can only apologize, even though you do not mention the type of help you needed I was happy to know our sister hotel the Splendid hotel & spa next door could assist you Should you wish to come to the Splendid next time, you will always find our best conditions and rates of splendid - nice . com thanks and have a splendid evening

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The room was very large. There was a big bathtub as well as a separate shower. The hotel is just a couple of blocks from the beach. They advertise a fitness center which is actually next-door at an afilliated hotel.
Stayed 4 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom and shower area. Rude reception
Very rude person at counter at check out Didn't know how to use credit card machine Blame me and my 3 different credit card !! Never offered to take my number and charge me when their machin is working
Stayed 1 night in Aug 2017