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Reviews of Cobblestone Inn & Suites - Newton

2.5 out of 5
Cobblestone Inn & Suites - Newton
4222 S 22nd Avenue E, Newton, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 661 reviews" "
Rating 8 - Good. 157 out of 661 reviews" "
Rating 6 - Okay. 39 out of 661 reviews" "
Rating 4 - Poor. 15 out of 661 reviews" "
Rating 2 - Terrible. 7 out of 661 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and the rooms were very large and nice. We only stayed there the one night but we would stay again if we were in the area. The staff was also very welcoming and friendly!
Stayed 1 night in May 2024
Response from Meg & Team on 28 May 2024
David- What a nice review.Thank you Meg & Team

6/10 Okay

katherine

Travelled with partner
Disliked: Property conditions & facilities
Floors in room very sticky, no soap in dispenser in shower, front door hard to open, sofa in room ragged, ice machine in basement, bed was comfortable. Powdered eggs tasteless.
Stayed 1 night in May 2024
Response from Meg & Team on 28 May 2024
Katherine- We apologize for our shortcomings with your stay. We are slowly getting used to the new dispensers in the showers and we appreciate all feedback so we can improve. Our hotel breakfast is usually a guest favorite and we try really hard to make sure it is a good breakfast. We do not serve powdered eggs here. We are always working on ways to better this hotel so thank you again for taking the time to leave us a review.Respectfully,Meg & team

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and clean, and staff were helpful and pleasant. The only complaint would be that I kept needing the room keys to be re-set.
Stayed 4 nights in May 2024
Response from Meg & Team on 28 May 2024
Deborah- Thank you for taking the time to leave us a review. We are sorry about the keys. We did get the batteries changed in that door, that shouldn't be an issue anymore.Safe Travels,Meg & Team

10/10 Excellent

Fred

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in May 2024
Response from Meg & Team on 13 May 2024
Fred- Thank you for the 5/5!! We strive to be the best.Safe Travels,Meg & Team

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious. Bed comfortable but pillows could be better.
Stayed 1 night in May 2024
Response from Meg & Team on 13 May 2024
Jan- We are happy to hear you enjoyed your stay. If you come stay again and don't like the pillows in your room just ask my staff for different ones and we will get you something you like! We always want our guests to be comfortable and will go above and beyond to make sure you are. Kindest Regards,Meg & Team

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pella for the Tulip Festival - The staff were so friendly and committed to their job. The rooms were bigger and nicely laid out. Great little place to spend the night.
Stayed 1 night in May 2024
Response from Meg & Team on 6 May 2024
John- We love what we do and we are glad it shows. We all really enjoyed the busy week here! We hope you come back and stay again.Kindest Regards,Meg & Team

10/10 Excellent

Beverly

Travelled with partner
We love the way the room is arranged. Very comfortable.
Stayed 1 night in May 2024
Response from Meg & Team on 6 May 2024
Beverly- Our rooms are very spacious and the beds are a guest favorite. We are so happy to hear you enjoyed your stay with us.Safe Travels,Meg & Team

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights, our room was very clean & nicely updated. The service and the attitude of the staff is fantastic. The breakfasts are generous and delicious. We will definitely stay here again. Thank you for a fun stay!
Stayed 2 nights in Apr 2024
Response from Meg & Team on 29 Apr 2024
Laura- What a great review. We work hard and we are glad it shows. My staff is pretty great!Safe Travels,Meg & Team

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Meg & Team on 18 Apr 2024
RickThank you for the 5/5 We cant express how much we appreciate it!!Regards,Meg & Team

10/10 Excellent

Laura

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Quiet.
Stayed 1 night in Apr 2024
Response from Meg & Team on 15 Apr 2024
Laura- One of our favorite things about this hotel is that it is quiet and peaceful. Thanks for leaving us a 5/5 review!Kindest Regards,Meg & Team

10/10 Excellent

Michael

Stayed 2 nights in Apr 2024
Response from Meg & Team on 3 May 2024
Thank you so much for the 5 out of 5!!

8/10 Good

Diane, Colorado Springs

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Meg & Team on 26 Feb 2024
Diane- Thank you so much for the 4 star review. Please let us know what we could have done better to make it a 5 star.Kindest Regards,Meg & Team

10/10 Excellent

C.J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Meg & Team on 21 Feb 2024
C.J.- Thank you for the 5/5. We are so glad you enjoyed your stay with us.Until Next time,Meg & Team

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cobblestone is a great hotel. Good breakfast, great staff, beautiful views. Would recommend
Stayed 3 nights in Feb 2024
Response from Meg & Team on 20 Feb 2024
Adam- Thank you so much for the recommendation and thank you for taking the time to leave us such a great review.Safe Travels,Meg & team

10/10 Excellent

Jill

Overnight stay
Very friendly and attentive staff. Bed and bedding very comfortable. We will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Meg & Team on 20 Feb 2024
Jill- What a nice review. We hope to see you again soon.Warmest regards,Meg & Team

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Newton area. Spacious rooms. Great staff. Nice dining area. Very convenient right off I-80. Close to raceway.
Stayed 2 nights in Dec 2023
Response from Meg & Team on 26 Dec 2023
Jeff- We love to hear from our guests that we are the best! It really means a lot to us. Our goal is to make every guest feel at home in a clean comfortable environment. I hope you had a Merry Christmas Meg & Team

10/10 Excellent

Mike, Chana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, clean, quiet and comfortably.
Stayed 1 night in Dec 2023
Response from Meg & Team on 17 Dec 2023
Mike- We can't thank you enough for leaving us such a nice review. We hope to see you again soonMeg & Team

6/10 Okay

Joanne

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Meg & Team on 14 Dec 2023
Joanne- I was sorry to hear about the issues with your room. I truly hope you come stay with us again so we can show you how great we are!Safe Travels,Meg & Team

10/10 Excellent

Sheryl

Liked: Amenities
Great space and amenities. Clean, friendly and helpful staff.
Stayed 1 night in Nov 2023
Response from Meg & Team on 17 Nov 2023
Sheryl- We are so glad that you found us. We take pride in the cleanliness and just all around friendliness and I'm glad it shows.Have a safe trip,Meg & Team

10/10 Excellent

ERIK

Stayed 1 night in Nov 2023
Response from Meg & Team on 8 Dec 2023
Thank you for the 5/5We are happy to hear you enjoyed your stay with us.Kindest Regards,Meg & Team

10/10 Excellent

Patty

Liked: Staff & service, property conditions & facilities
Extremely surprised by the very spacious rooms and bathrooms !
Stayed 1 night in Oct 2023
Response from Meg & Team on 16 Nov 2023
Patty- Our hotel is unique in that aspect. Spacious and quiet. We are happy to hear you had a good stay with us.Warmest Regards,Meg & Team

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very quiet, you never hear the neighbors! The breakfast area was nice and this same space is used as a bar at night. Easy access to the Interstate and going into town (Newton). We will stay here again!
Stayed 2 nights in Nov 2023
Response from Meg & Team on 14 Nov 2023
TerriThank you for leaving us such a nice review. It is definitely a quiet hotel which can be hard to find.See you next timeMeg & Team

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Meg & Team on 7 Nov 2023
Teri-Thank you for the 10/10. We truly do appreciate it!Safe Travels,Meg & Team

10/10 Excellent

Dixie, Olathe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courteous and very helpful. We will definitely stay there again next time we are in Newton.
Stayed 1 night in Nov 2023
Response from Meg & Team on 6 Nov 2023
Dixie- We love to hear this feedback. Thank you for taking the time to leave us a review.See ya next time,Meg & Team

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met Sara when I checked in, she was very kind and had us in our room quickly. Two thumbs up from Ireland!
Stayed 1 night in Nov 2023
Response from Meg & Team on 3 Nov 2023
James- I am blessed with the best staff and I am glad our guests notice that. Thank you for taking the time to give us a review.Kindest Regards,Meg & Team

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was responsive and helpful
Stayed 1 night in Oct 2023
Response from Meg & Team on 7 Nov 2023
Mike- Thank you for the 5/5. Our staff is the best around.Warmest Regards,Meg & team

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good stay but needs some maintenance
Clean comfortable hotel with friendly accommodating staff at a great rate. Three if the four room lamps were broke, two with broken shades and one not working at all
Stayed 5 nights in Oct 2023
Response from Meg & Team on 30 Oct 2023
David- We are so glad you enjoyed your stay with us. Thank you for bringing that to my attention. We are getting those switched out today.Warmest Regards,Meg & Team

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay!
My wife and I stayed here the night of our wedding last week. From the second we walked in we were greeted very kindly and treated the same throughout our stay. Room was very clean and the bed was super comfortable. Only thing to give a heads up one is the fact they don’t have vending machines in the building. There’s is a gas station in the parking lot of the hotel, a 24hr Loves truck stop with a attached McDonald’s across the street or a Casey’s not far down the road if you need a snack or drink. Overall great experience with super nice people and would recommend to my family friends!
Stayed 1 night in Oct 2023
Response from Meg & Team on 27 Oct 2023
Lucas-We are happy to hear that you enjoyed your stay with us. The beds are amazing and the cleanliness is something we work hard on every day.We are in the works to get new vending machines, nicer ones and ones with credit card readers. In the meantime we have snacks and sodas in the bar area. We will make sure to let our guests know that upon check in. Thank you for that feedback, it helps us do a better job at giving the information that is needed. Congratulations- I hope your big day was everything and more than what you had hoped for.Warmest Regards,Meg & Team

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tv not working properly microwave not working. Moths in the bathroom.
Stayed 1 night in Oct 2023
Response from Meg & Team on 23 Oct 2023
Sorry to hear that you had a bad experience with us. We would have fixed all of those things for you or moved you to a different room. My staff is on site 24 hours a day to help.If I remember correctly we had offered to fix the tv issue for you. I understand that the inconvenience of those things were probably very frustrating.We go above and beyond to make sure our guests have a good experience staying with us and anytime we can fix an issue we do. I sure hope you reconsider us for your next stay.Respectfully,Meg & team

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
it’s a hotel just off the interstate..
Room was surface clean, we got in and were so tired that we didn’t pay attention much to the room. The next morning we noticed that the top of the head board looked like it only got dusted when a pillow was thrown against it. Bathroom floor needed swept behind the door and under the sink, mirror in the living area of our room had what looked like smudge marks from a small child. I did let the front desk know at checkout and they did adjust my rate $20, and were very nice about it. Overall I’d stay again if I needed to, but I’d look at the room as I got in it.
Stayed 1 night in Oct 2023
Response from Megan & Team on 23 Oct 2023
Jennifer- Thank you for taking the time to leave us a review. We appreciate the feedback. We did re-implement housekeeping cross inspecting rooms. Sometimes things get missed and a second set of eyes is always a good thing! We take the cleanliness of this hotel very seriously and we hope the next time you stay in Newton you give us another chance! It's guests like you that help us do a better job- So Thank you again!Safe Travels,'Meg & Team

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Meg & Team on 9 Oct 2023
Marilyn- Thank you for the 8/10Please let us know what we could have done better to make it a 10/10!Safe Travels,Meg & Team

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again!
This hotel is very clean and comfortable. The room was amazing, couldn't have asked for a better place to stay. We stayed at 4 other hotels this week and none of them compared! The breakfast was decent, my only complaint is that they allow other guests to bring their dogs into the breakfast area where people are eating.
Stayed 1 night in Oct 2023
Response from Meg & Team on 9 Oct 2023
Travis- What a great review. We appreciate you taking the time to leave us such a detailed review. This helps other travelers see how great we really are. We did speak with the guest with the dog and asked them to not bring their dog into the breakfast area. That definitely is not something we want going on. It really says a lot that you have stayed at 4 other hotels and ours was #1!!We hope you can come stay again soon,Meg & Team

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Nice hotel.
Stayed 1 night in Oct 2023
Response from Meg & Team on 9 Oct 2023
James- We cant express to you how important it is for guests to leave us their honest reviews. We are happy to hear you enjoyed your stay here with us!Safe Travels,Meg & Team

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Meg & Team on 3 Oct 2023
Cant beat a 5/5!! We appreciate it more then you can imagine!!Safe Travels,Meg & Team

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some new carpet! Love the serenity of the back area
Stayed 1 night in Oct 2023
Response from Meg & Team on 3 Oct 2023
Jake- We are working on carpet cleaning. We have had a lot of construction going on and that's top of the list. I love how peaceful the property is! I am so happy you enjoyed your stay with us.Warmest Regards,Meg & Team

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Meg & Team on 29 Sept 2023
Jane- a 5/5!!! That's great- We truly appreciate the review.Kindest Regards,Meg & team

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Meg & Team on 24 Sept 2023
Brian-Thanks for the 4 out of 5!!Please let us know what we could have done better to get a 5/5Kindest Regards,Meg & team

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Oh my!!!!! Under construction for damage from hail but our room was spectacular! Staff at front desk was amazingly terrific, kind and helpful! Great place - our room was huge and over looked, with two huge windows, a pond and field❤️❤️❤️
Stayed 1 night in Sep 2023
Response from Meg & Team on 20 Sept 2023
Allison- We are so ready for the construction to be over, but it will be worth it in the end. Our rooms are very unique and spacious. My staff is the best, I am so blessed!We are so happy you enjoyed your stay.Kindest Regards,Meg & Team

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to race track
Stayed 1 night in Sep 2023
Response from Meg & Team on 19 Sept 2023
Walter- We love that we can even see the track from the back of the hotel. The sunset over the pond and the track in the background is a bonus!!Thanks for the 5/5Kindest Regards,Meg & Team

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Wonderful stay
Absolutely best hotel in a 3 week trip. Staff is friendly, helpful and kind. Beds and pillows comfortable and clean. The room was exceptionally clean, as was the bathroom. Breakfast was good, plenty of the usual hot and cold options. Location was easy in and out. All around an enjoyable stay. Highly recommend!
Stayed 1 night in Sep 2023
Response from Meg & Team on 15 Sept 2023
What a great review. We are so happy to hear that you enjoyed your stay with us. We hope that you have a safe trip home.Safe Travels,Meg & Team

10/10 Excellent

Caroline

Stayed 1 night in Aug 2023
Response from Meg & Team on 5 Sept 2023
Caroline- Thank you for the 5/5!We really appreciate it.Kindest Regards,Meg & Team

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Meg & Team on 30 Aug 2023
Thank you for the 10/10. We are happy to hear that you enjoyed your stay!Safe Travels,Meg & Team

4/10 Poor

Janine, SCHENECTADY

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Property kept nice
Stayed 1 night in Aug 2023
Response from Meg & Team on 27 Aug 2023
Janine- I'm glad you enjoyed the property. Was the 2 star a mistake or is there something we could have done better? We work really hard to make sure that every guest has a great experience with us!Please reach out and let us know what we could have done better.Kindest Regards,Meg & Team

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
Trip back to home town
Have stayed at this hotel several times. Each time I come back it get worse every time. The rooms are big but in need of updating and repair. The toilet is not secure ro the floor. The refrigerator door won't close. The shower curtain is to short to stay inside of the tub. Glob of hair in tub and dirt in the corners. I think this will be our last stay at this hotel.
Stayed 1 night in Aug 2023
Response from Meg & Team on 27 Aug 2023
Greg- We work really hard to make sure that every guest has a good experience staying with us. I was not aware of the toilet issue, the issue with the shower curtain or the issue with the fridge. The cleanliness issue will be addressed with my staff. We take those things very seriously and I can assure you these things will be taken care of immediately. These are all things I would have taken care of immediately if I would have known. Thank you so much for the feedback so that I can make sure my staff is trained better and are relaying any issues they see in guest rooms. I really hope you do come stay again.RespectfullyMeg & Team

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect, and the staff was very accomodating! Convenient to everything, and even though we were there for a funeral, our room was perfect.,.quiet so we could rest when we wanted to.
Stayed 2 nights in Aug 2023
Response from Meg & Team on 27 Aug 2023
Linda- I am sorry for your loss. I am glad that you were able to get some good rest while staying with us.Warmest Regards,Meg & Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!
It was clean, quiet and the bed was very comfortable. Other than some paint chips that needed painting, the room and service were perfect.
Stayed 1 night in Aug 2023
Response from Meg & Team on 24 Aug 2023
David- We appreciate this great review and recommendation! We love how peaceful it is here and we are glad you do too!! We are going to be working on some touch ups soon. We hope you come to stay again!!Safe Travels,Meg & Team

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean comfy room.
Hotel was very clean, receptionist friendly and helpful. Room was big and comfy. Great location close to the 80 fwy. Would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Meg & Team on 23 Aug 2023
Elvia- I am blessed with a great staff. Not only are they friendly they take a great amount of pride in the cleanliness. We are so glad that it shows!Until next time,Meg & Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop clean and nice size rooms. Great little dining area for breakfast but no other options. Great view out the back. Gas station in front??
Stayed 1 night in Aug 2023
Response from Meg & Team on 23 Aug 2023
Monica- Thank you for taking the time to leave us such a nice review. The parking lot and the gas station are in the front of the building and the pond is in the back. It looks like you had a pond view and enjoyed it! We hope you come stay again,Kindest Regards,Meg & Team

10/10 Excellent

LOUIS, NEY

Stayed 1 night in Aug 2023
Response from Meg & Team on 27 Aug 2023
Louis- Thank you for the 5/5!Safe Travels,Meg & Team