Exterior

Reviews of The Plume of Feathers

4 out of 5
The Plume of Feathers
Mitchell, Newquay, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 180 out of 211 reviews" "
Rating 8 - Good. 24 out of 211 reviews" "
Rating 6 - Okay. 4 out of 211 reviews" "
Rating 4 - Poor. 1 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and lovely deign of buildings. Good large bedroom etc and the food was great.
Stayed 1 night in May 2024
Response from Lodge Host on 9 May 2024
Thank you for leaving us a review for your visit to Lewinnick Lodge. We’re so pleased you enjoyed your time with us, and really appreciate you taking the time to share your experience. We look forward to welcoming you back soon!

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Plume Team on 5 Feb 2024
Thank you for your rating, Kind Regards The Plume Team

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023
Response from The Plume Team on 7 Nov 2023
Thank you for your rating, we are happy you enjoyed your stay with us. Kind Regards The Plume Team

10/10 Excellent

emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Plume Team on 30 Oct 2023
Thank you for your rating , kind regards - The Plume Team

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Plume FOH on 19 Sept 2023
Thank you for taking the time to leave a rating we are delighted that you have had a good experience here with us at The Plume -Kind Regards - The Plume Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel
I stay in a lot of hotels with my work trips and this is one of the best if not the best place to stay. From the moment you arrive you are welcomed with a warm, helpful and happy check in. All the staff are extremely polite and go out of their way to make your stay as relaxing and pleasent as possible. I have stayed here many times in different types of there accommodation and each one is to the highest standard and extremely clean and tidy and are set in beautiful surroundings with a lovely beer garden. The restaurant and food are also to very high standards as are the breakfasts and again all the staff are polite and helpful. This hotel also has the added bonus of electric car charge points. To sum this hotel up in one word, PERFECT. 👍
Stayed 1 night in Sep 2023
Response from Front Of House on 9 Sept 2023
Thank you for taking the time to leave a lovely review. We are delighted that you have had an enjoyable stay with us here at The Plume :) We have passed your feed back onto the team and look forward to welcoming you back again in the near future - Kind Regards - The Plume Team

8/10 Good

Jeffrey

Stayed 1 night in Aug 2023
Response from Front of House on 9 Aug 2023
Thank you for taking the time to leave review. We are glad that you have had a good stay with us here at The Plume and hope to welcome you back in the near future,Kind Regards - The Plume Team

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really well maintained and the staff are excellent. Young lady, running the property made to stay memorable.
Stayed 1 night in Jul 2023
Response from The Plume Team on 27 Jul 2023
Thank you for leaving your lovely review, we will be sure to pass on your kind comments to the staff and we hope to welcome you back in the near future. Kind Regards - The Plume Team

10/10 Excellent

Sabrina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front of house on 24 Jul 2023
Thank you for your review :)We hope to welcome you back in the near future - The Plume Team

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with friendly staff. Ideal location if you are travelling around Cornwall.
Stayed 4 nights in Jul 2023
Response from Front of house on 17 Jul 2023
Good Morning PeterThank you for taking the time to leave a lovely review, We are glad to hear that you have had a good stay with us and hope to welcome you back in the near future. Kind Regards - The Plume Team

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Plume Team on 10 Jul 2023
Thank you for your rating.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star gastro pub with fab rooms
We stayed at The Plume of Feathers as it was convenient as a stopping off point travelling down to south Cornwall. The stay was wonderful. Starting with Jo who was managing reception with a welcoming smile and gave us a room upgrade. All the staff were so helpful and attentive. The food was excellent for dinner with a great menu. Breakfast was also excellent. The room decor was superb with Farrow & Ball paint and lovely tiled floor and big bath/walk in shower. I would recommend the rooms by the top car park.
Stayed 1 night in Jun 2023
Response from Leanne Smale on 21 Jun 2023
Hello James, Thank you for taking the time to write a review. I will pass on the kind words to the staff members. I am happy to hear that you enjoyed your stay with us and hope to welcome you back in the near future. Kind regards- Leanne Smale Assistant Manager The Plume of Feathers

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for 1 night with our 2 dogs. Impressive room, lovely staff, field to walk the dogs and good value 😊
Stayed 1 night in Jun 2023
Response from Front of House on 19 Jun 2023
Hello SamanthaThank you for taking the time to leave a lovely review. We are delighted to hear that you had an enjoyable stay with us at The Plume with the dogs and we hope to welcome you back in the very near future. Kind Regards - The Plume Team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb Hotel, brilliant staff and made to feel very welcome. In todays world wonderful to find such a Gem. Most certainly won’t be the last time we stay there.
Stayed 1 night in Jun 2023
Response from Front of House on 19 Jun 2023
Thank you for leaving a lovely review. We are happy to hear that you have had a good stay with us and hope to welcome you back in the near future, We have passed your feedback onto our team Kind Regards Dee - Plume Host

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hidden gem
Lovely quiet location, comfortable bed, nice amenities in room, luxurious bathroom. Very friendly staff from front desk, servers and housekeeping. Food good in restaurant for breakfast and dinner. Would recommend and stay again when in the area.
Stayed 3 nights in Jun 2023
Response from Plume Team on 8 Jun 2023
Thankyou for taking the time to leave a lovely review. We are glad to hear that you enjoyed your stay with us here at The Plume. We shall pass on all of your feed back and hope to welcome you back in the near future.Kind RegardsDee - Plume Host :)

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, helpful and friendly staff, very good dining; great value.
Stayed 2 nights in May 2023
Response from Leanne Smale - Assistant Manager on 3 Jun 2023
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us and that the staff were helpful and friendly. We look forward to welcoming you back in the near future. Kind regards,The Plume Team

8/10 Good

Ehsanul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly place to stay
The overall experience was good, the staff were very friendly and helpful. The food was of a good standard. The service at breakfast on Monday and Tuesday morning was excellent, but during on dinner on Sunday it was extremely slow (This may be as a result of the banks holiday, but it didn't appear that busy). Despite this, everyone was pleasant and helpful and the rooms were comfortable. Overall a lovely experience and would definitely visit again.
Stayed 2 nights in May 2023
Response from Tracey on 31 May 2023
Thank you for taking the time to write your review, I will make sure your kind comments are passed onto the staff. Sorry to hear you had a wait during Sundays lunch service, this has been mentioned to the kitchen staff and your comments have been taken on board. We hope to welcome you back in the near future, kind regards - Tracey - Plume Host

10/10 Excellent

Savas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem, great staff, super breakfast options, clean, great for families and dogs as well.
Stayed 2 nights in May 2023
Response from Tracey on 31 May 2023
Thank you for taking the time to write your lovely review and it's lovely to hear you enjoyed your stay with us. We hope to welcome you back soon. Regards - Tracey -Plume Host

10/10 Excellent

Neil

Stayed 1 night in May 2023
Response from The Plume Team on 16 May 2023
Thank you for your rating - The Plume Team

10/10 Excellent

GRAHAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place to stay and excellent accomodation
Stayed 1 night in May 2023
Response from The Plume Team on 15 May 2023
Thank you for taking the time to write your lovely review, we are happy to hear you had a comfortable stay with us and we hope to welcome you back in the near future, The Plume Team

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023
Response from Lewinnick Lodge on 2 May 2023
Many thanks Andrew for your great review! We are delighted you had a pleasant stay and we look forward to welcoming you back in the near future.

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Lewinnick Lodge on 2 May 2023
Thank you Craig for a great rating! We are pleased you enjoyed your stay and we cannot wait to welcome you back again soon.

10/10 Excellent

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly from Check-in onwards
Fabulous experience from check-in through to departure. Very welcoming arrival experience including being shown to my room. The room was both spacious and spotless. My evening meal and breakfast continued the theme and I will certainly stay again. Staff were lovely
Stayed 1 night in Mar 2023
Response from Dee - Plume Host on 24 Mar 2023
Thank you for taking the time to leave a lovely review. We are glad that you have enjoyed your time here with us at The Plume and look forward to welcoming you back in the near future. We have passed your feedback onto the team. :)

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from The Plume Team on 8 Feb 2023
Thank you

10/10 Excellent

jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jo rocks
Great hospitality with extremely friendly staff. Jo was very helpful
Stayed 1 night in Jan 2023
Response from The Plume Team on 8 Feb 2023
Thank you for taking the time to write your lovely review, we hope to welcome you back soon.The Plume Team

2/10 Terrible

Robert

Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
The people were amazing. Particularly Jo who greeted me at reception. The food was of a high standard and will surely visit again if I’m in the area
Stayed 1 night in Jan 2023
Response from The Plume Team on 29 Jan 2023
Thank you for your lovely review, we hope to welcome you again soon.Kind RegardsThe Plume Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
This is our second stop here. Great staff, lovely rooms and food in the restaurant was much better this time. Will be back!
Stayed 3 nights in Jan 2023
Response from The Plume Team on 8 Feb 2023
Thank you for your lovely review and we look forward to welcoming you back soon.The Plume Team

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't recommend highly enough
The main hotel and our room we're both absolutely stunning. The room was more like a small apartment and styled so beautifully. The bathroom was incredible with a much appreciated heated floor and giant bath for our toddler to swim in! Service was impecible and so friendly; birthday banner and use of a fridge included. Thank you so much to all at Plume. We would love to come back and stay again next time we are in Cornwall.
Stayed 1 night in Dec 2022
Response from The Plume Team on 29 Jan 2023
Thank you for taking the time to write your lovely review, we hope to welcome you back soon.Kind Regards,The Plume Team

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, excellent valuw
Excellent room. Fabulous friendly, informative, efficient staff. Wonderful location and great value. Would highly reccomend anybody to book and stay here.
Stayed 2 nights in Dec 2022
Response from Plume Team on 18 Dec 2022
Thank you for your lovely review. We are happy to hear that you have enjoyed your stay with us and hope to welcome you back in the near future.Kind RegardsDee - Plume Host

10/10 Excellent

Jill

Stayed 1 night in Dec 2022

10/10 Excellent

Marie

Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Dee -Plume Host on 17 Oct 2022
We are happy to hear that you've had an enjoyable stay :) We hope to welcome you back in the near future

10/10 Excellent

Lisa

Stayed 1 night in Oct 2022
Response from Chris on 16 Oct 2022
Thank you for taking the time to leave us a review of your recent stay. We look forward to welcoming you back soon. Kind regards,Chris

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2022
Response from The plume on 3 Sept 2022
Hi Nicola, thank you very much for taking the time to leave your review, we really appreciate it. We hope you enjoyed your stay and hope to welcome you back in the near future. Kind regards, The Plume Team

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4
Family wanted to visit the beaches and attractions around Newquay area this was the perfect place close to A30. Great room, plenty of room. Great staff were very attentive to all our needs. Really good breakfast and had a great meal in the restaurant. Will be staying again when down Cornwall. Recommend
Stayed 5 nights in Aug 2022
Response from The Plume on 27 Aug 2022
Hi Pamela, thank you for taking the time to leave us a review. We hope you enjoyed your stay and hope to welcome you back in the near future. Kind regards, The Plume Team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from The Plume on 27 Aug 2022
Hi Paul, thank you for taking the time to leave us a review. We hope you enjoyed your stay and hope to welcome you back in the near future! Kind regards, The Plume Team

10/10 Excellent

David

Stayed 1 night in Aug 2022
Response from The Plume on 27 Aug 2022
Hi David, thank you for taking the time to leave your review. We hope you enjoyed your stay and hope to welcome you back in the near future! Kind regards, The Plume Team

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect
From the moment we arrived to when we left, the hotel, restaurant and staff were brilliant. We will definitely be returning.
Stayed 5 nights in Aug 2022
Response from The Plume on 27 Aug 2022
Hi Nigel, thank you for taking the time to leave your review, we really appreciate it. We are so pleased to hear you will definitely return and we very much look forward to welcoming you back again! Kind regards, The Plume Team

10/10 Excellent

Donatas

Stayed 1 night in Aug 2022
Response from The Plume Team on 11 Aug 2022
Hi, thank you very much for taking the time to leave a review. We hope you enjoyed your stay and hope to welcome you back in the near future! Kind regards, The Plume Team

10/10 Excellent

Dana

Stayed 1 night in Jul 2022
Response from The Plume on 2 Aug 2022
Hi Dana, thank you for taking the time to leave a review and for the great score! We hope you enjoyed your stay and hope to welcome you back to The Plume in the future. Kind regards, The Plume Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place, staff very welcoming, very clean and tidy and food very nice. Would definitely recommend.
Stayed 1 night in Jul 2022
Response from The Plume on 24 Jul 2022
Hi David, thank you very much for taking the time to leave us a review, we really appreciate it. We are happy to hear you will recommend us and we hope to welcome you back to The Plume in the near future! Kind regards, Sarah

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place in Cornwall
The best place I have stayed in Cornwall - the rooms were out of this world , so special / staff just so amazing I won't be staying anywhere else when I am in Cornwall
Stayed 5 nights in Jul 2022
Response from The Plume Team on 16 Jul 2022
Hi Denise, thank you very much for taking the time to leave us a review, we really appreciate it. We are so happy to hear you will chose us again when you are in Cornwall next :-) and we very much look forward to welcoming you back! Kind regards, The Plume Team

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, amasing foos & wonderful staff Thankyou for looking after us during our stay🙂
Stayed 3 nights in Jul 2022
Response from The Plume Team on 16 Jul 2022
Hi Neil, thank you very much for leaving your review. You are very welcome! We hope to see you back at The Plume in the future. Kind regards, The Plume Team

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Thank you for our overnight stay at the plume of feathers, we were greeted with a warm welcome from the receptionist, she showed us to our room, which was very nice and clean, could not fault our room in anyway. We had dine in the restaurant for the evening, which was first class, the food was great. We slept well. Breakfast was very good fresh and hot. Will vist again.
Bedroom
Out side view
Stayed 1 night in Jun 2022
Response from The Plume Team on 16 Jul 2022
Hi Andrew, thank you so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear you will visit us again and we look forward to welcoming you back in the future! Kind regards, The Plume Team

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A great place to stay for exploring Cornwall. Very clean comfortable rooms and great staff
Stayed 3 nights in Jun 2022
Response from The Plume on 15 Jun 2022
Hi Andrew, thank you very much for taking the time to leave us a review, we really appreciate it. We hope you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Sarah

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from The Plume on 10 May 2022
Thank you :)

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and Amazing
Fabulous place, bit pricy but worth it. Amazing breakfast. Amazing staff.
Stayed 1 night in Apr 2022
Response from The Plume Team on 7 May 2022
Hi Kevin, thank you very much for taking the time to leave us a review, we really appreciate it. We hope you enjoyed your stay and hope to welcome you back in the near future. Kind regards, The Plume Team

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay at the Plume of Feathers. We stayed in the standard room which was clean comfortable with excellent facilities and lovely decor which surpassed expectations. The food was really good although we did have a slight hitch with our order which was very quickly rectified and when it arrived was truly worth the wait. We would definitely recommend this hotel and plan to stay there again this summer.
Stayed 2 nights in Apr 2022
Response from The Plume Team on 7 May 2022
Hi Andrew, thank you very much for taking the time to leave us a review, we really appreciate it. We hope to welcome you back in the summer! Kind regards,The Plume Team

10/10 Excellent

Hayley

Stayed 1 night in Apr 2022
Response from The Plume on 18 Apr 2022
Hi Hayley, thank you very much for taking the time to leave a review. We hope you enjoyed your stay and hope to welcome you back in the near future! Kind regards, The Plume Team