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Reviews of Kabannas Newcastle

4 out of 5
Kabannas Newcastle
17 Carliol Square, Newcastle-upon-Tyne, England

Reviews

7.8

Good

Rating 10 - Excellent. 116 out of 327 reviews" "
Rating 8 - Good. 100 out of 327 reviews" "
Rating 6 - Okay. 66 out of 327 reviews" "
Rating 4 - Poor. 29 out of 327 reviews" "
Rating 2 - Terrible. 16 out of 327 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
No issues, clean and comfy good central location
Stayed 1 night in May 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Siobhon L on 22 May 2024
Hi David, Thank you for taking the time to leave a review. We hope you enjoyed your stay in Newcastle and will visit again soon.

10/10 Excellent

Jonathan, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay really liked it
Stayed 1 night in May 2024
Response from Siobhon L on 18 May 2024
Hi Jonathon, We are happy to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight after a concert at the arena.Althogh we normally stay closer to central station, this hotel was a reasonable distance to walk. We stayed in a room with private ensuite & it was very clean roomy and airy. Although there was no Aircon and had to sleep with the window open, we had a good night's sleep. Close to bars and city centre this hotel is quiet. If you're looking for a cheap clean convenient hotel, for a short stay this hotel is a good choice. Bed was huge & comfy and staff very friendly. We would recommend the pizzas, handmade on the premises, delicious and fresh too. Well done to all the staff, you are amazing.
Stayed 1 night in May 2024
Response from Siobhon L on 18 May 2024
Hi Kathleen, Thank you for your great review. We hope you enjoyed your visit to Newcastle. I will pass on your kind words to the staff. We hope you will visit us again soon.

8/10 Good

Agustin

Liked: Cleanliness, staff & service
Nothing in particular
Stayed 1 night in May 2024
Response from Siobhon L on 7 May 2024
Hi Agustin, Thanks for your review. We hope you enjoyed your time in Newcastle. Thanks for staying

8/10 Good

Hareesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property ,its very neat and friendly staff. I like your property thank you
Stayed 1 night in Apr 2024
Response from Siobhon L on 29 Apr 2024
Hi Hareesh, Thank you for your kind review. We hope you enjoyed your time in Newcastle and will visit us again.

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cheap and cheerful
Stayed 1 night in Apr 2024
Response from Siobhon L on 17 Apr 2024
HI Sarah, Thank you for your review, I am pleased you enjoyed your stay. We hope to see you again.

6/10 Okay

AJIN P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hi atleast Atlest for single room booking, we need a kettle, drinking water service, bath soap, Tea, coffee, suger pauches in the room. Atlest for single room booking
Stayed 1 night in Apr 2024
Response from PaulS on 11 Apr 2024
Hello. Thanks for the review. I appreciate your feedback and suggestions on the services available. Hope to see you again soon.

10/10 Excellent

Atina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. The bathroom was nice and clean with good water pressure.
Stayed 1 night in Jan 2024
Response from PaulS on 2 Apr 2024
Hello Atina. Thanks for the brilliant 5 out of 5 rating and review on your recent stay with Kabannas. I was delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very good value for money. Would definitely recommend and will most likely come back
Stayed 1 night in Mar 2024
Response from PaulS on 2 Apr 2024
Hello Ivan. Thanks for the fantastic 5 out of 5 rating and review on your recent experience with Kabannas. I was delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy for the price
Stayed 1 night in Mar 2024
Response from PaulS on 2 Apr 2024
Hello Peter. Many thanks for the amazing 5 out of 5 rating and review on your recent stay with Kabannas. I was delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean
Stayed 1 night in Mar 2024
Response from PaulS on 12 Mar 2024
Hello Melanie. Thanks for the fantastic 5 out of 5 review. Delighted you enjoyed your stay in Newcastle.

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from PaulS on 12 Mar 2024
Hello Louise. Thanks you for the 5 out of 5 rating on your stay with Kabannas in Newcastle. Delighted to see you enjoyed the experience so much.

4/10 Poor

Kimberly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had mold and door didnt shut 2 staff entered the room disturbed me sleeping separate times extra charge for the room which wasnt explained a nice looking room but bad mattress and pillows (very very hard) good if u desperately need somewhere to stay although theres cheaper and better.
Stayed 1 night in Feb 2024
Response from PaulS on 12 Mar 2024
Hello Kimberly. Thank you for the review. I am sorry to hear you were disturbed during your stay with us and please accept my apologies for the inconvenience. I hope you will notice an improvement on your next visit.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, cheap and great location.
I stayed for Three nights, the staff were very helpful. I stayed in a private double.The room was clean, tidy and quiet. The bed was comfortable and I slept well each night. The bar downstairs was friendly and had a great selection of drinks. I didn't eat from the kitchen, but the people around me were happy with the food choices and the quality of it If I'm ever in Newcastle again, this would be my first choice of stay
Stayed 2 nights in Feb 2024
Response from PaulS on 12 Mar 2024
Hello Benjamin. Thank you so much for the fantastic review and 10 out of 10 rating on your recent experience with Kabannas. I was delighted to read your feedback on the hostel and the team. Thanks for staying.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from PaulS on 12 Mar 2024
Hello Scott. Thanks for the rating.

8/10 Good

Eleanor

Travelled with group
Liked: Staff & service
Okay
Was a pleasant night stay. Only bad thing I have to say is that the reception area looks really run down and definitely needs some work doing and outside of the building doesn’t look pleasant but the rooms are excellent for a cheap night out with multiple friends.
Stayed 1 night in Feb 2024
Response from PaulS on 12 Mar 2024
Hello Eleanor. Thanks for the review and rating on your recent stay with Kabannas. I was pleased you enjoyed your time with us and appreciate the feedback on the hostel. Thanks for staying.

8/10 Good

N C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from PaulS on 12 Mar 2024
Hello N C. Thanks for the rating.

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from PaulS on 12 Mar 2024
Hello Yasmin. Thanks for the rating.

10/10 Excellent

Mikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breaking banks here!
It was a pretty good place to stay without breaking the bank in Newcastle. It's pretty close to the coach stop, so accessibility is relatively easy. As for the room, I have noticed a few minor dents and missing bolts in the bunk bed frame, but overall, I recommend this place for anyone who wants to travel here.
Stayed 1 night in Feb 2024
Response from PaulS on 7 Feb 2024
Hello Mikolaj. Thanks for the brilliant 10 out of 10 rating and review on your recent stay with Kabannas. I was delighted to read your comments and hope you will come and see us again in the near future. Thanks for staying.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and fairly modern, staff were helpful and pizzas and drinks in the bar were nice and fresh. would recommend.
Stayed 1 night in Jan 2024
Response from PaulS on 7 Feb 2024
Hello Eleanor. Thanks for the review on your recent experience with Kabannas. I was very pleased to see you had enjoyed your time in Newcastle and hope you will come and see us again soon. Thanks for staying.

8/10 Good

N C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but comfortable
It's very basic, but the price matches that. The staff are friendly and if you arrive before 10pm you can check in at the bar and get a pint while you're there. Obviously it's down to chance what kind of roommates you get, but I was lucky enough to get friendly ones.
Stayed 1 night in Jan 2024
Response from PaulS on 7 Feb 2024
Hello N C. Thanks for the review on your recent experience with Kabannas in Newcastle. I was pleased you enjoyed your time with us and hope to see you again soon. Thanks for staying.

10/10 Excellent

Racheal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely wonderful. The staff were friendly.
Stayed 1 night in Jan 2024
Response from PaulS on 21 Jan 2024
Hello Racheal. Thank you for the fantastic review and 10 out of 10 rating. I was delighted you enjoyed your stay in Newcastle so much. Thanks for staying and I hope to see you again soon.

6/10 Okay

Holly

Stayed 1 night in Jan 2024
Response from PaulS on 21 Jan 2024
Hello Holly. Thanks for the rating.

2/10 Terrible

Kenneth

Stayed 1 night in Dec 2023

6/10 Okay

Iek Tong

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from PaulS on 21 Jan 2024
Hello. Thanks for the rating.

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PaulS on 21 Jan 2024
Hello Avinash. Thanks for the fantastic 5 out of 5 rating.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from PaulS on 21 Jan 2024
Hello. Thanks for the rating.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First experience at Kabannas NewCastle
Our stay was good. We were comfortable. We would have loved to havre abit of variety interms of food apart from pizza. Overall, we he's a good stay. Will definitely recommend it to others
Stayed 2 nights in Dec 2023
Response from PaulS on 21 Jan 2024
Hello. Thanks for the brilliant 10 out of 10 rating. Delighted to see you enjoyed Newcastle so much. Thanks for staying.

4/10 Poor

Sai

Disliked: Cleanliness, staff & service, property conditions & facilities
There were no towels provided . Not a good place to stay.
Stayed 1 night in Dec 2023
Response from PaulS on 21 Jan 2024
Hello Sai. Thanks for the review. Towels are not included in the room but are available to hire from reception for a small fee or you can bring your own. Check the terms of stay for full info on our services and facilities.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
first time I've stayed in a hostel - I normally use hotels but, travelling solo this time, I decided to try it as the rate was very good. I selected a double room with ensuite - when I arrived, due to refurbishment, I had been moved to a family room which slept 5. There was a double bed which was very comfy. The room was sparse but very clean, with a good tv. The staff are extremely helpful and the bar/restaurant area is worth a visit in its own right - great vibe. Would definitely stay again - it's great value. My only negative was the extra charge for towels.
Stayed 1 night in Nov 2023
Response from PaulS on 21 Jan 2024
Hello Glenn. Thanks for the review on your recent stay with Kabannas. I was very pleased you seemed to enjoy your stay and appreciate the feedback on the hostel facilities and the team. Hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from PaulS on 21 Jan 2024
Hello James. Thanks for the fantastic 10 out of 10 rating.

10/10 Excellent

OLUWASEYI

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Response from PaulS on 21 Jan 2024
Hello Oluwaseyi. Thanks for the fantastic 5 out of 5 rating. Pleased you enjoyed your stay so much.

8/10 Good

Steven

Stayed 1 night in Oct 2023
Response from PaulS on 21 Jan 2024
Hello Steven. Thanks for the rating.

8/10 Good

Lita

Stayed 1 night in Jun 2023
Response from PaulS on 21 Jan 2024
Hello Lita. Thanks for the rating.

10/10 Excellent

Sammie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely room had a fantastic stay staff was very friendly keep up the good work xxxx
Stayed 1 night in Jun 2023
Response from Paul S on 18 Jun 2023
Hello Sammie. Thanks for the wonderful 5 star review. Delighted you enjoyed your time in Newcastle. Hope to see you again soon.

8/10 Good

Amanda

Stayed 1 night in Jun 2023
Response from Paul S on 18 Jun 2023
Thanks for the rating Amanda. Glad you enjoyed your stay.

10/10 Excellent

Carl

Stayed 3 nights in Jun 2023
Response from Paul S on 18 Jun 2023
Hello Carl. Thanks for the brilliant 10 out of 10 rating. Delighted you enjoyed your stay so much.

10/10 Excellent

REEDZNAN

Stayed 1 night in May 2023
Response from Paul S on 18 Jun 2023
Hell Reedznan. Thanks for the brilliant 5 star rating. Hope to see you again soon. Thanks for staying.

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Paul S on 18 Jun 2023
Hello Adam. Thanks for the brilliant 5 start rating. Hope to see you again soon.

10/10 Excellent

Jared

Stayed 1 night in May 2023
Response from Paul S on 18 Jun 2023
Hello Jared. Thanks for the brilliant 10 out of 10 rating. Glad you enjoyed Newcastle so much. Thanks for staying.

10/10 Excellent

Annabel

Stayed 3 nights in May 2023
Response from Paul S on 18 Jun 2023
Hello Annabel. Thanks for the wonderful 10 out of 10 rating on your stay at YHA Newcastle. Delighted to see everything went so well for you.

10/10 Excellent

A

Stayed 1 night in Apr 2023
Response from Paul S on 18 Jun 2023
Hello A. Thanks for the wonderful 10 out of 10 rating on your stay at YHA Newcastle. Delighted to see everything went so well for you.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from PaulS on 18 Apr 2023
Hello Peter. Thank you for the 10 out of 10 rating. Delighted you enjoyed your stay.

8/10 Good

Joy

Business traveller
Liked: Staff & service, amenities
Great customer service. Affordable. Breakfast was good. Had issue with heating in my room which heated a small area on a random cold April night and was either too hot or too cold. Bathroom was like a portaloo and not overly clean. But overall - pleased with my stay.
Response from PaulS on 18 Apr 2023
Hello Joy. Thank you for the review on your recent experience with YHA. I was pleased to see you enjoyed your time in Newcastle and appreciate the feedback on the hostel and facilities. Thanks for staying.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad staff
Room was lovely cumfy but certain staff called mark was disgusting his attitude really bad needs sacked if u ask me needs to learn some manners
Stayed 1 night in Mar 2023
Response from PaulS on 12 Mar 2023
Hello. Thanks for the review.

10/10 Excellent

Taofik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The whole staff is very helpful and kind, especially the lady called Siobhan. A very kind lady
Stayed 2 nights in Jan 2023
Response from PaulS on 7 Feb 2023
Hello. Thank you for the fantastic five start review. Delighted to see you enjoyed yourself so much. Thanks for staying with us.

8/10 Good

James

Stayed 1 night in Jan 2023
Response from PaulS on 7 Feb 2023
Thanks for the rating.

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from PaulS on 7 Feb 2023
Thanks for the fantastic 10 out of 10 rating.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from PaulS on 12 Mar 2023
Hi Gary. Thanks for the five star rating. Hope to see you again.