So what an experience! I will bullet point the worst experience at a hotel/motel that I have ever had:
Breakfast: I understand what a continental breakfast is. When I came in at 8:15 am to the breakfast area….the only thing available was cereal/milk/4 apples and bagels. When I asked if there was a refrigerator because I was looking for cream cheese for the bagels, the individual working for the motel came over and pointed at the butter, jam, and peanut butter. The individual yelled at me….”this is not a restaurant!” I didn’t go back in for breakfast.
There were cigarette burns in my duvet cover on my bed.
Not a big deal to me until there was an accumulation of concerns.
There were cobb webs in the corner of my room.
An easy fix but this level of cleanliness is completely unacceptable.
There was a broken window with shards of glass hanging there, that remained in the window the entire 3 nights that I was there. I advised the front desk and they said someone was coming to fix it on Monday. No one make an attempt to remove the shards of glass to make it safe, or offer me a different room. I had a family next to my room (room 111) with a small girl, age 6 staying there. Her father was concerned about the pieces of glass in the window. I was not going to engage with the staff of the motel after being yelled at by them at breakfast. I was not going to ask to have my room changed for the same reason. I was completely dismayed by the lack of concern.