"Staff is amazing friendly and made this stay the most memorable. The distance from Bourbon Street is nice! The only downside was the availability of the bar. It really had sporadic hours that we never seemed to be able to catch. So more consistency in that regard would get them a 10 or 10."
"Great location. Great price. Very welcoming and helpful staff. Some minor damaged areas in the hotel room bathroom. Elevator to the top floors malfunctioning at one point but was fixed pretty quickly. I would definitely return"
"The hotel is conveniently located between the central business district and the French Quarter. The bar and view from the 11th floor lounge is beautiful.
The destination fee is ridiculous as it’s not a resort. It’s a regular hotel. However, they were very straightforward with notifying us of the fee in advance of our visit.
My major complaint was with housekeeping. Our room was never cleaned before 4pm. We would sightsee all day and come back for a nap and shower before dinner and the room was not cleaned. We had to call and tell the front desk daily. The housekeeping staff did not clean well either. We were there 4 nights and the room was so dusty and the floor was never vacuumed during our stay. They just replaced the towels and partially made the bed. We started staying in hotels for the bar and daily housekeeping vs vacation rentals. The bar delivered but housekeeping fell short. I think I will book elsewhere the next time I’m in New Orleans.
I think the hotel is beautiful and the beds very comfortable. But it fell short of our expectations."
"The hotel was very nice, the staff was great. The location is great for walking. We had a room with a balcony, it was very loud all night long, the doors were not great at blocking noise. Other than that we would highly recommend the Bourbon Orleans Hotel."