Lobby lounge

Reviews of The Bergson

3 out of 5
The Bergson
1010 Foothill Blvd, Calistoga, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 493 out of 837 reviews" "
Rating 8 - Good. 250 out of 837 reviews" "
Rating 6 - Okay. 58 out of 837 reviews" "
Rating 4 - Poor. 24 out of 837 reviews" "
Rating 2 - Terrible. 12 out of 837 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here! The room was on the smaller side but plenty to do around the little town so not a big concern. Grounds were charming and breakfast was good. I would have liked a little gym space but there are gyms around where I’m sure you could get a day pass. Many good wineries close by to choose from, and there’s a shuttle that will take you to local ones (not working on the days we were there due to holiday/off-peak season). Drive/ride share to those outside of Calistoga. Staff was friendly and helpful. We would recommend this hotel.
Response from The Bergson on 16 Apr 2024
Dear Meredith,Thank you for taking the time to share your positive experience at The Bergson. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us.At The Bergson, our team strives to provide exceptional service and create memorable experiences for all our guests. It's rewarding to know that our efforts have contributed to making your visit enjoyable and comfortable.We take pride in delivering high-quality service and amenities, and it's wonderful to receive validation from valued guests like yourself.We will certainly share your feedback with our team members, as it serves as motivation to continue delivering outstanding hospitality to every guest who walks through our doors.Once again, thank you for choosing The Bergson. We look forward to welcoming you back for another exceptional stay in the near future.Warm regards,The Bergson Team

2/10 Terrible

Paula

Disliked: Property conditions & facilities
The front door to the room is by mini trees that attract a lot of bugs that come in the room so I had to sleep with my light on so I wouldn’t get bit by any bugs coming from the trees that are surrounding the door to the room
Stayed 2 nights in Apr 2024
Response from The Bergson on 10 Apr 2024
Thank you for bringing this to our attention. We understand the inconvenience caused by the presence of bugs near the front door of your room. Ensuring a comfortable stay for our guests is our top priority.We will promptly address this issue by implementing measures to mitigate the attraction of bugs around the entrance area. Our maintenance team will inspect the surroundings and take necessary steps to resolve the situation.We wanted to take a moment to emphasize the importance of reaching out to our front desk team immediately if you encounter any issues during your stay. Your comfort and satisfaction are our top priorities, and we are always ready to address any concerns promptly. Whether it's a minor inconvenience or something more significant, we're here to assist you and ensure your stay is as enjoyable as possible.Please remember that we are more than happy to resolve any issues, even if it means arranging a room change. Your comfort and satisfaction are paramount to us, and we want to make sure you have the best experience possible.In the meantime, please accept our sincere apologies for any discomfort you experienced.Best regards,

10/10 Excellent

tiller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and comfortable. Staff was accommodating and professional. Great price for the location. Walkable to restaurants and wine tasting and room came with a free wine shuttle.
Stayed 1 night in Mar 2024
Response from The Bergson Team on 27 Mar 2024
Thank you for your feedback!! We are so glad you were able to enjoy the staff as well as the cleanliness here. We look forward to your next visit here with us.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from The Bergson Team on 23 Mar 2024
Thank you for your feedback!!

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Bergson Team on 15 Mar 2024
Thank you for your feedback!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Bersgon Team on 15 Mar 2024
Thank your for your feedback! Look forward your next visit here with us!!

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast. I would add a refrigerator to the room
Stayed 1 night in Mar 2024
Response from The Bergson Team on 12 Mar 2024
Thank you for your feedback! We are so glad you enjoyed the breakfast here with us. We look forward to your next visit here!

10/10 Excellent

Jitendrapal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place close to the wineries
Stayed 1 night in Jan 2024
Response from The Bergson Team on 12 Mar 2024
Thank you for your feedback!!

10/10 Excellent

Aldo

Stayed 1 night in Feb 2024
Response from The Bergson Team on 25 Mar 2024
Thank you for your feedback! We can't wait until your next visit here with us!!

10/10 Excellent

gary, palmer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very rainy week - it was cozy - room was a perfect fit for our needs to just wait out the weather. Great shower and soaking tub. Restaurants, book shop and grocery just a few blocks away.
Stayed 1 night in Feb 2024
Response from The Bergson on 23 Feb 2024
Good morning Gary,Thank you so much for your feedback, we are so happy to hear that you enjoyed your stay and loved the shower and soaking tub. We hope to welcome you back again soon!

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal welcome and help by staff made it feel like I was visiting a personal friend, not a hotel.
Stayed 1 night in Feb 2024
Response from The Bergson Team on 4 Feb 2024
Thank you for your feedback!! We are so glad you enjoyed your stay here with us. We look forward to your next visit.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel
The hotel room was wonderful and fun. Granted, I found it strange to have a glass wall with a curtain to block off the massive tub/shower from the fireplace view. I suppose it is there if you are alone and want to watch the fireplace and soak in the tub. Just different. Regardless, the bed was comfortable, the balcony nice to access, and all amenities were easy. Additionally, the staff were nice and helpful. Finally, the breakfast was simple, but nice to have, and the coffee machine is good. However, if you are an early riser, do know that the lobby is not open until 8AM, and you'll have to go into town for coffee/tea.
Stayed 1 night in Jan 2024
Response from The bergson Team on 9 Jan 2024
Thank you for your feedback. We are so glad you enjoyed your stay here with us. Some of the guests really enjoy having the glass wall in the rooms but we understand how you feel that way. We are happy to hear you enjoyed the staff here. We here at The Bergson strive to give the best customer service and make our guest feel right at home. As for our lobby hours, we are currently in our winter hours and open the lobby at 8am. For all our early risers we do have coffee makers in all the rooms to enjoy some coffee when you wake up. We will take all your feedback into consideration.We look forward to your next visit here with us.

10/10 Excellent

Marissa

Stayed 2 nights in Jan 2024
Response from The Bergson on 10 Jan 2024
Thank you for your feedback, We are so glad to hear that you enjoyed your stay with us! We hope to welcome you again in the future.

10/10 Excellent

Susan, Ferndale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was small and intimate. Rooms were large and very charming with antiques. Clean property and lovely light coffee, juice and muffins for breakfast in your room or down in the lobby.
Stayed 2 nights in Dec 2023
Response from The Bergson Team on 27 Dec 2023
Thank you for your feedback. We are so glad you enjoyed you stay hear with us. We can't wait until your next visit!!

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small boutique hotel within walking distance to many of Calistoga's restaurants, shops and spas. Staff is welcoming and helpful with recommendations for wineries.
Stayed 1 night in Dec 2023
Response from The Bergson on 10 Dec 2023
Good Morning Janice,Thank you for your feedback. We take great pride in our staff and are so glad that you found them helpful. We are happy to hear that you had a good time at The Bergson. We hope to welcome you back again soon!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Bergson on 10 Dec 2023
Thank you for your feedback. We are so glad to hear that you enjoyed your stay with us.

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fireplace
The room was large spacious, the bathroom decadent with heated floors, the bed comfortable, the breakfast simple but tasty. HOWEVER, it was very sad that 1 thing really made the room lose 2 stars: THERE IS NO REAL FIREPLACE and SHOULD NOT BE ADVERTISED AS SUCH. Its does not have gas fireplace, its not even a fake fireplace that gives off heat (one of those dark black ones that would actually look nice). Its a toy looking dinky fireplace that has lights. I was angry at first, but it became comical when I turned on the sound. It wasnt even as good a fake sound. My phone sounded more realistic. I literally started to laugh at this point. They need to remove that advertising for a fireplace and/or at minimum, replace it with something higher end. If it were an extra TV, I wouldnt have even minded. Sad, as everything else was top notch and very nice and helpful service. And the location is fantastic.
Stayed 1 night in Dec 2023
Response from The Bergson on 6 Dec 2023
Hello Brian,Thank you for your feedback. We have electric fireplaces in the rooms for the ambiance, we do have wall heaters in every room to put out heat. We apologize for the confusion about the fireplace. We're so glad that you enjoyed your stay otherwise. We hope to see you again.

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023
Response from The Bergson Team on 7 Dec 2023
Thank you for your feedback. We are so glad you enjoyed your stay here with us.

10/10 Excellent

Sasikarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room and friendly staff
The room, bed and amenities are great. The lobby coffee is all day and it’s wonderful. The complimentary breakfast looks good too. And all the front desk staff that we interacted with are extremely friendly, courteous, patient and helpful.
Stayed 1 night in Dec 2023
Response from The Bergson Team on 5 Dec 2023
Thank you for your feedback. We are so glad you enjoyed your stay here with us. We strive to give our best customer service here at The Bergson. We can't wait for your next visit here with us.

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Easily accessible. Definitely recommend.
Stayed 2 nights in Nov 2023
Response from The Bergson Team on 30 Nov 2023
Thank you for your feedback.We are so glad your enjoyed your stay here with us. We look forward to your next visit to Calistoga.

6/10 Okay

Aida

Stayed 1 night in Nov 2023
Response from The Bergson Team on 27 Dec 2023
Thank you for your feedback.

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Nov 2023
Response from The Bergson Team on 24 Nov 2023
Thank you for your feedback. We are so glad you enjoyed your stay here with us!! We look forward to your next visit.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Bergson Team on 22 Nov 2023
Thank you for your feedback!! We are so glad your enjoyed your stay here with us!!

10/10 Excellent

Jeffrey, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique property. Well appointed room. Top quality bath amenities. Great breakfast. Spotless and clean. Tight parking. Close to road so you may experience some noise. Extremely well maintained. All said, we wouldn’t hesitate to return and spend another several days. Walking distance to downtown restaurants!
Stayed 1 night in Nov 2023
Response from The Bergson Team on 23 Nov 2023
Thank you for your feedback!! We are so glad you explained everything you liked about your stay here with us. We take great pride on making sure our guests are happy on their visit. We look forward to your next return.

10/10 Excellent

johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so nice and cute. It was one of the nicest places we have ever stayed at! Rooms were spacious, clean, new and wonderful. The heater tile floor in the bathroom was amazing. The staff was very nice, professional and helpful. They called after check-in to check on us! So many food, shops and drink places within walking distances.
Stayed 2 nights in Nov 2023
Response from The Bergson Team on 14 Nov 2023
Thank you so much for your feedback!! We are so glad you enjoyed your stay here with us. We love to hear positive feedback on staff and the hotel itself.We hope to see you soon and we look forward to your next visit.

6/10 Okay

victor

Liked: Cleanliness, staff & service
The room lacked drawer space, the problem was exacerbated by small hanger space.
Stayed 2 nights in Nov 2023
Response from The Bergson Team on 11 Nov 2023
Thank you for taking the time to give us your feedback. We do apologize that we didn't meet your expectations on your visit here with us. Next time, if you have any issues with your room, please let the front desk know immediately to address any matters you may have. We have many room types to choose from that can are more spacious and come with the amenities. You can always give us a call and we can guide you into the right direction. We do hope to your your business again.

10/10 Excellent

MARJORIE, Kailua Kona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn’t like. The property was exceptional. The staff was friendly and helpful. The room was cozy with a fireplace. It was warm and welcoming when we arrived. Haven’t had the breakfast yet but I know it isn’t a full breakfast, just muffins, fruit, yoghurt, juice, cereal, ect, which is fine with us. The room was clean and the bedding luxurious. Wish we could stay longer.
Stayed 1 night in Nov 2023
Response from The Bergson Team on 10 Nov 2023
Thank you for your feedback. We are so glad you enjoyed everything during your stay here with us. We look forward to your next visit here with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bergson Calistoga Nov Trip
For the price it seemed to underwhelming. The room was small. The bathroom even smaller. No dresser in the room. There was a moist smell in the room. The room especially the bathroom could use renovation. The staff was very polite and helpful.
Stayed 2 nights in Nov 2023
Response from The Bergson Team on 6 Nov 2023
Thank you for taking the time to leave us your feedback. We are so glad you enjoyed our staff here. We do apologize that we didn't meet your expectations on your visit here with us. Next time, if you have any issues with your room, please let the front desk know immediately to address any matters. We have many room types to choose from that can are more spacious and come with the amenities you are looking for. You can always give us a call and we can guide you into the right direction. We do hope to your your business again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property and stay
Stayed 2 nights in Oct 2023
Response from The Bergson Team on 2 Nov 2023
Thank you for your feedback!! We look forward to your next visit with us.

10/10 Excellent

Joe

Travelled with partner
Loved the private patio in the back!
Stayed 1 night in Oct 2023
Response from The Bergson Team on 30 Oct 2023
Thank you for your feedback!! We are so glad you enjoyed the patio. We look forward to your next stay here with us.

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but very nice. Like have a small buffet in the morning.
Stayed 1 night in Oct 2023
Response from The Bergson Team on 27 Oct 2023
Thank you for taking the time to complete our survey regarding your recent stay. We are so delighted to hear you enjoyed your time with us! Our team at The Bergson has a lot of passion and drive behind their work, and we are so glad that you experienced that in the details. Our entire team at The Bergson is looking forward to welcoming you back again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific one night stay at The Bergson for us. Even though we saved money by taking what could be their smallest room it was delightfully outfitted and caringly decorated with all sorts of things that made it charming and cozy. Really a comfy bed. We slept so well
The breakfast room. Excellent healthy offerings for a great start to the day.
Stayed 1 night in Oct 2023
Response from The Bergson Team on 24 Oct 2023
Thank you for your feedback!! We are so glad you enjoyed your time here with us. We are happy to hear you enjoyed our breakfast and the beds. We can't wait for your next visit here with us.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Seemed a bit pricey for what you get.
Stayed 3 nights in Oct 2023
Response from The Bergson Team on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price for a nice stay in Calistoga. Highly recommend this spot
Stayed 1 night in Oct 2023
Response from The Bergson Team on 19 Oct 2023
Thank you so much for your feedback!! We are glad you enjoyed your stay here with us. We look forward to your next stay here with us!!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Bergson Team on 17 Oct 2023
Thank you for taking the time to complete our survey regarding your recent stay. We are so delighted to hear you enjoyed your time with us! Our team at The Bergson has a lot of passion and drive behind their work, and we are so glad that you experienced that in the details.Our entire team at The Bergson is looking forward to welcoming you back again soon!

8/10 Good

Karl, manitowoc

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noise was high.
Stayed 4 nights in Oct 2023
Response from The Bergson Team on 17 Oct 2023
Thank you for taking the time to complete our survey regarding your recent stay. We are so glad that you enjoyed the cleanliness of your room and the service of the staff! We are so sorry that you experienced road noise during your stay. We have taken extensive measures to reduce road noise impacting our guests. We have installed sound proofing, as well as new windows. We are sorry that we were not able to move you to a quieter room during your stay. We hope that we can earn your business again, and we look forward to welcoming you in the future!

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Given the price of the room, it’s small size and lack of any drawers to put our clothes was disappointing.
Stayed 4 nights in Oct 2023
Response from The Bergson Team on 12 Oct 2023
Thank you for taking the time to complete our survey regarding your recent stay. We are so delighted to hear you enjoyed your time with us! Our team at The Bergson has a lot of passion and drive behind their work, what makes us unique is that we offer different room types. A more intimate cozier room would be a petite/ classic room and more spacious size room would be deluxe/ superior/ or signature in room description. We hope this helps if you decide to see us again.Our entire team at The Bergson is looking forward to welcoming you back again soon!

4/10 Poor

Karen

Disliked: Amenities, property conditions & facilities
Rooms are tiny. Advertised as queen bed when it is actually a double bed. Bathroom is also tiny and shower must be at least 50 years old. Television was not working and lock on door was broken. Although both were fixed, no discount was offered. Not a good experience.
Stayed 3 nights in Oct 2023
Response from The Bergson Team on 7 Oct 2023
Hello,Thank you for taking the time to complete our survey regarding your recent stay. We are so glad that you enjoyed the cleanliness of your room and the service of the staff.We are sorry that happened in your room during your stay.We do have different types of rooms according to your lifestyle stay. From cozier more intimate type rooms, this would be a standard size room,classic,petite room to more spacious in size, deluxe, superior, signature rooms. We hope that we can earn your business again, and we hope to welcoming you in the futureWarm regards,The Bergson Hotel Team

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a very small room near the road compared to previous visits. The staff said this was because we booked through a third party. The breakfast was exceptional.
Stayed 1 night in Sep 2023
Response from The Bergson Team on 30 Sept 2023
Thank you for taking the time to complete our survey regarding your recent stay. We are glad that you enjoyed our offering in the morning during your stay with us. Our Hotel offers different kinds of room types according to your lifestyle stay. We offer cozy intimate size rooms to more spacious size rooms. A larger size room would be a room type that includes a title of superior, signature or deluxe a cozy intimate size room would have a title of petite or classic room. We hope this helps in choosing a room type if you decide to stay with us again.We hope that we can earn your business again, and we look forward to welcoming you in the future!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Bergson Team on 30 Sept 2023
Thank you for your feedback!! We look forward to your next visit.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Bergson team on 27 Sept 2023
Thank you for taking the time to complete our survey regarding your recent stay. We are so happy to hear you enjoyed your time with us!Our team at The Bergson has a lot of passion and drive behind their work, and we are so glad that you experienced that in the details.Our entire team at The Bergson is looking forward to welcoming you back again soon!Warm regards,

8/10 Good

Kyle

Stayed 1 night in Sep 2023
Response from The Bergson Team on 26 Sept 2023
Thank you for your feedback!!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Bergson Team on 25 Sept 2023
Thank you for the feedback. We look forward to your next visit here with us.

10/10 Excellent

Alyshia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super cute! The breakfast options were delicious and I was very impressed. I got engaged the morning before I stayed and this was the perfect spot to celebrate at afterwards.
Stayed 1 night in Sep 2023
Response from The Bergson Team on 24 Sept 2023
Thank you for the kind feedback!! We are so glad you enjoyed your stay with us. We look forward to having you back in the near future!!

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, old fashioned decor with a lovely private patio under green trees.
Stayed 1 night in Sep 2023
Response from The Bergson Team on 11 Sept 2023
Thank you for the kind words. We are so glad you enjoyed your stay here with us. We look forward to your next visit!!

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Bergson Team on 10 Sept 2023
Thank you for your feedback!! We look forward to your next visit.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything - location, decor, cleanliness. Would definitely recommend and book again!
Stayed 1 night in Aug 2023
Response from Maya on 7 Sept 2023
Thank you for the kind feedback!! We are glad you enjoyed your stay here with us. We look forward to your next visit here with us.

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Bergson Team on 3 Sept 2023
Thank you for your feedback!! We look forward to your next visit!!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were wonderful!
Stayed 2 nights in Aug 2023
Response from The Bergson Team on 26 Aug 2023
Thank you for your feedback. We look forward to your next visit.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Bergson Team on 25 Aug 2023
Thank you for taking the time to respond regarding your recent stay. We are so happy to hear you enjoyed your time with us!Our team at The Bergson has a lot of passion and drive behind their work.Our entire team at The Bergson is looking forward to welcoming you back again soon!Warm regards,