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Reviews of epOche Hotel Zanella 1889

3 out of 5
epOche Hotel Zanella 1889
Via S. Sighele 1, Nago-Torbole, TN

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 15 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Petter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and willing to help in any way they could. The room was clean and well kept.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mattia

Stayed 1 night in Jul 2022

10/10 Excellent

Mattia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura piacevole che ha superato le nostre aspettative
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Mattia on 25 Sept 2020
Thank you for your visit! See you soon..

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente café da manhã, cama confortável
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeiter waren sehr freundlich und Kinder sind willkommen.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Anne-Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig service
Lite hyggelig personalet og eier,-prøvde å endre bestilling men fikk ikke mulighet til dette. Lite rom og uten ac Langt fra strand og sentrum Kun 2 restauranter u nærheten Stiv pris og dårlig service
Stayed 2 nights in Jul 2019

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohu doporučit.
Hezký hotýlek, ochotný personál, výborná snídaně.
Stayed 1 night in Jul 2019
Response from Mattia on 11 Jul 2019
Thank you for your review. It's nice to know that you have enjoyed your stay in our home. Kind regards.

10/10 Excellent

Ann-Charlotte, Katrineholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mattia on 11 Jul 2019
Thank you for your visit.

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auf jeden Fall gerne wieder wen es Preislich passt
Klasse Lage , Hotel zwar etwas Älter , hat aber eine schöne Geschichte . Wird demnächst etwas Renoviert und die Glocken im Hinterhof werden nachts ausgeschalten. Echt Top.
Stayed 7 nights in Apr 2019

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities
televisore
personale cordiale Buona colazione si potrebbe aggiornare il televisore per il resto tutto bene
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel and owner ever.
The most awful hotel there. First, when we were moving to the hotel - there was some accident on the road. And all cars stopped, as hotel is no 24/7 and receptoin works only to 00 - after 2h and 40 mins staying on road without any movenent i called to hotel and told them situation. They told they know and also no1 cant move out of hotel cause roads are blocked, but they dont care and if i will not arrive in time - they will charge money anyway. Ofc i could solve it with Hotels.com directly, but we arrived in time. Second, as i travel with car - parking is thing that 100% needed. This hotel is with free parking option. But he doesnt have it. They have "garage" for 2 cars and 5 euro per night and free city parking in 400-500 meters u should go with luggage, cause that "garage" is busy with personnel cars. Greedy owner with fake options on booking-hotels to earn more money. Use this hotel if u disrespect yourself. As blogger and journalist will make best "advertising" i can everywhere i can.
Stayed 1 night in Jul 2018

8/10 Good

Andrea , Milano

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, nessun problema, ho passato una sola notte. Vero problema è la chiesa vicino con le campane che suonano di domenica alle 8:00, ma su questo loro non ne possono nulla. Ci vorrebbe una petizione con denuncia al parroco per disturbo della quiete pubblica!
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
ganz ok
wir hatten ein Zimmer für die Familie gebucht (Eltern und zwei Kinder im Alter von 5 & 7 Jahre), was bedeutete, dass ein großes Doppelzimmer mit zwei zusätzlichen Betten bestückt wurde. Entsprechend war kaum noch Platz für irgendetwas anderes (z.B. Koffer). Die Einrichtung ist insgesamt eher betagt, was in Ordnung geht, wenn man den Preis berücksichtigt, mehr aber auch nicht. Die Lage ist aber gut, Restaurants und der See sind gut zu erreichen, entweder zu Fuß oder mit Auto. Würde ich wieder kommen? Für eine Nacht auf der Durchreise möglicherweise, für länger nicht.
Stayed 1 night in Sep 2017

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig fint til prisen
Havde en rigtig god uge i et fantastisk miljø, hotellet er et fint mellemklasse hotel til en rigtig fint pris, God morgenmad og venlig betjening, Aftensmaden var OK til prisen.
Stayed 5 nights in Aug 2017

8/10 Good

Familie, Schleswig-Holstein

Liked: Staff & service
Familienfreundliches Hotel mit Charme
Wir hatten einen tollen Urlaub, der Service im Hotel ist einfach super, alle sehr nett und hilfsbereit. Wer mit seiner Familie nicht mitten in die Touristenhochburgen eintauchen will, ist hier genau richtig. Wir haben gleich unseren nächsten Urlaub reserviert.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stefano, Novara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve gita
Anche se è stato solo x una notte ci siamo trovati molto bene, camera accogliente e pulita. Accoglienza famigliare e servizio ottimo, posizione tranquilla e perfetta per passeggiate e biciclettate lungo il lago di Garda. Grazie

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Niclas, Stockholm

Disliked: Cleanliness, property conditions & facilities, room comfort
Varmt!
Ingen a/c eller fläkt på rummet vilket gjorde det olidligt att sova där i över 30 gradig värme! Vill ni ha ett billigt hotell är det ok men inte annars. Plus för pool på innergård och personal. Stort minus för värmen på rummet!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Praktische Unterkunft, einfach und sauber.
Der Aufenthalt war sehr schön, das Hotel idealer Ausgangspunkt für Unternehmungen.

8/10 Good

Marianne og Linda, Bergen, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Fantastisk vennlighet"
Vi hadde en uke i Nago for å klatre. Vi bodde noen hundre meter fra oppstigningen til klatrefeltet. Helt perfekt! Det som var det viktigste med hvorfor dette oppholdet ble så bra som det ble, er personellet på hotellet. Genuint vennlige og omsorgsfulle. Språkkunnskapen imponerte flere enn oss. Standarden på hotellet er helt fin. Godt renhold og koselige rom, og grei romslighet på badet- samt veldig hendig balkong som det går fint an å sole seg fra eller nyte ett glass vin på når det har blitt kveld. Torbole som ligger like ved er mye mer hektisk enn det Nago er. Vi kommer gjerne igjen og takk for et fantastisk opphold!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel für Sportler
Sehr nettes Hotel in der Altstadt von Nago. Das richtige wenn man Ruhe sucht. Idealer Ausgangspunkt für Bike Touren oder zum klettern. Wenn man ausgehen will oder den Trubel sucht dann ist man hier falsch.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel da tenere in considerazione.
Ci siamo trovati bene.......buon Hotel. Adatto per passare il weekend in relax.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Mysigt litet hotell mitt i byn
Det här är ett litet familjärt hotell mitt i byn. Mitt i byn ligger som bekant även kyrkan med sitt klocktorn - närmare bestämt strax utanför fönstret till hotellrummet (se foto). Kyrkan börjar dagen kl 07:00 med först klockspel och sedan normal klockringning, vilket betyder att man har automatisk väckning vid det dagset när man bor på Zanella. Bra om man vill upp och ta vara på dagen! Mindre bra tyckte tonårssonen :-) Tack vare att man är mitt i byn har man en liten livsmedelsbutik, dricksvattenkran samt en mysig frukt- och grönsaksbutik precis runt hörnet. Dessutom finns såväl kiosk som restauranger inom 200 m radie. Busshållplats (för att åka tex till Torbole, Riva del Garda eller Verona) finns också på mindre än 200 m promenadavstånd. Bussarna är moderna och luftkonditionerade men går inte så ofta - särskilt på helgerna. Personalen är jättetrevlig och hjälpsam. De erbjuder gratis skjuts ner till Torbole på morgonen och hem på kvällen för den som vill slippa köra själv. WiFi är gratis men funkade inte på rummet utan bara i lobbyn/baren och vid poolen. Poolen är ganska liten men fräsch och fin. Frukosten är ok: bröd, pålägg, flingor och mjölk/yoghurt, men ingen varm mat och ingen frukt. Rummet var rent och snyggt, men saknade luftkonditionering. Dessutom var säkerhetsskåpet trasigt, liksom brandvarnaren.
Utsikt från hotellrummets fönster/balkong

6/10 Okay

Verified traveller