Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Marriott Myrtle Beach Resort & Spa at Grande Dunes

4 out of 5
Marriott Myrtle Beach Resort & Spa at Grande Dunes
8400 Costa Verda Dr, Myrtle Beach, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews" "
Rating 8 - Good. 187 out of 1004 reviews" "
Rating 6 - Okay. 65 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good. Both in restaurant for breakfast and in bar. Rooms very nice
Stayed 3 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Reservations Manager on 9 May 2024
Thank you for your feedback!

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Reservations Manager on 3 May 2024
Thank you for your feedback!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything!
Stayed 2 nights in Apr 2024
Response from Reservations Manager on 3 May 2024
Thank you for your feedback!

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Nice hotel further away from the boardwalk. A little outdated but still clean. They need some water filling stations so you can fill your water bottle. Hotel keys did not always work. Wait staff was nice, front desk people not so much. You can walk to Croissants and Hook and Barrel which are amazing food. We would go back.
Stayed 3 nights in Apr 2024
Response from Reservations Manager on 2 May 2024
Thank you for your feedback!

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Manager on 2 May 2024
Thank you! We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one word, I would have to say the 24 hours I spent at this resort was Blissful.
Stayed 1 night in Apr 2024
Response from Reservations Manager on 1 May 2024
Thank you! We greatly appreciate your feedback!

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food on property is double the price off-property. Breakfast for 2 = $52, Lunch for 2 = $90. Plus tip, of course. Go else where. Staff was great, generally clean areas. Furniture was really old/chipped in our room. Wifi/TV very in/out. Outdoor pool is nice. Ocean is fantastic.
Stayed 7 nights in Apr 2024
Response from Reservations Manager on 28 Apr 2024
Thank you for your feedback, we greatly appreciate it!

8/10 Good

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Reservations Manager on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful property and super convenient
Stayed 5 nights in Mar 2024
Response from Reservations Manager on 23 Apr 2024
Thank you! We appreciate your feedback!

10/10 Excellent

Kelly Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a girls long weekend, really enjoyed it. Mo and Richie at the breakfast buffet were a delight. The pools were gorgeous and the spa was fantastic. All of the staff we encountered were helpful and very nice. Only complaint was that the internet was occasionally poor, and the TV remote was finicky. Other than that, all good. Very enjoyable time away and we'll do it again next year.
Stayed 4 nights in Apr 2024
Response from Reservations Manager on 19 Apr 2024
Thank you for your feedback! We greatly appreciate it!

6/10 Okay

Jonatan, Jacksonville

Travelled with family
Liked: Staff & service
Very expensive for outdated property and not great amenities in the room
Stayed 1 night in Apr 2024
Response from Reservations Management on 16 Apr 2024
Thank you for your feedback. We greatly appreciate your time.

10/10 Excellent

Neely, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean . And the staff was amazing.
Stayed 2 nights in Apr 2024
Response from Reservations Manager on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had dinner and breakfast at the resort 82ND Arlando and Mo were exceptional. We will definitely go back.
Stayed 4 nights in Apr 2024
Response from Reservations Manager on 16 Apr 2024
Thank you for your feedback!

6/10 Okay

Stephanie

Stayed 3 nights in Apr 2024
Response from Reservations Manager on 1 May 2024
Thank you for your feedback. We greatly appreciate it.

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Reservations Manager on 11 Apr 2024
Thank you for your feedback!

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Would stay there again!
Stayed 4 nights in Mar 2024
Response from Reservations Manager on 9 Apr 2024
Thank you for your feedback!

8/10 Good

Tiffany, Ravenel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Manager on 9 Apr 2024
Thank you for your feedback!

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it the staff,rooms property was awesome I'll be back soon
Stayed 2 nights in Apr 2024
Response from Reservations Manager on 9 Apr 2024
We appreciate your feedback!

10/10 Excellent

Kevin, Havelock

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how you pull up to check in, and then use the valet service to park my vehicle. I call down and my vehicle is out front waiting for me. The room was immaculate and big. Love it
Stayed 1 night in Apr 2024
Response from Reservations Manager on 9 Apr 2024
Thank you! We greatly appreciate your feedback!

10/10 Excellent

GP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hibiscus Spa was the highlight of my visit. Relaxing, warm, inviting, skilled workers - the people there are amazing. Do not change a thing.
Stayed 4 nights in Apr 2024
Response from Reservations Manager on 6 Apr 2024
Thank you! We appreciate your feedback!

10/10 Excellent

Cheryl

Travelled with family
Clean, manicured property. Friendly, warm staff. Rooms, restaurants and common areas were immaculate! Highly recommended!
Stayed 2 nights in Apr 2024
Response from Reservations Manager on 5 Apr 2024
Thank you for your feedback!

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Reservations Manager on 6 Apr 2024
Thank you for your feedback!

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment.
Stayed 3 nights in Apr 2024
Response from Reservations Manager on 4 Apr 2024
Thank you for your feedback!

2/10 Terrible

Salman

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reservations Manager on 5 Apr 2024
Thank you for your feedback.

2/10 Terrible

Shaheen

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would strongly recommend everyone NOT to stay here. Horrible place . I stayed with my daughter and my friend who has a daughter too.
Stayed 5 nights in Mar 2024
Response from Reservations Manager on 4 Apr 2024
Thank you for your feedback. We apologize that you left feeling this way.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! Beautiful pools, friendly staff, outstanding food!
Stayed 3 nights in Mar 2024
Response from Reservations Manager on 3 Apr 2024
Thank you for your feedback!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort was amazing, best customer service I have ever received. The concierge was excellent and the valet staff are the nicest men and very helpful. We will be coming back.
Stayed 3 nights in Mar 2024
Response from Reservations Manager on 3 Apr 2024
Thank you for your feedback! We greatly appreciate it!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reservations Manager on 31 Mar 2024
Thank you for your feedback!

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean front property with lots of choices for swimming and eating. Food and drinks add up fast for a family of 5.
Stayed 4 nights in Mar 2024
Response from Reservations Manager on 30 Mar 2024
Thank you for your feedback!

8/10 Good

Jiaqi, pelham

The facility is a bit out of date but the service is really amazing.
Stayed 4 nights in Mar 2024
Response from Reservations Manager on 29 Mar 2024
Thank you for your feedback. We greatly appreciate it.

4/10 Poor

Casey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room (#521) had several huge stains across the entire ceiling. And the room walls are extremely paper thin. Called twice regarding loud banging and kids screaming next door and above our room, which was not resolved at all.
Stayed 3 nights in Mar 2024
Response from Reservations Manager on 28 Mar 2024
We sincerely apologize that this was your experience. We will look into this. Thank you for your feedback. We greatly appreciate it.

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Reservations Manager on 29 Mar 2024
Thank you for your feedback!

4/10 Poor

JillAnne Marie

Travelled with family
Disliked: Amenities, property conditions & facilities
I would not stay there again. The food was awful and what was on their on line menu was not what they had to offer (and very expensive). The hot tub did not work, they were painting the hall way in our hotel and paint fumes smelled terrible for two days. NOT a good experience. Would not recommend it.
Stayed 5 nights in Mar 2024
Response from Reservations Manager on 28 Mar 2024
We sincerely apologize that this was your experience with us. We will address this. Thank you for your feedback.

6/10 Okay

Don

Travelled with family
TV service very poor. Lacking channels and based on internet which was out for hours Don’t think I will return to Marriott
Stayed 3 nights in Mar 2024
Response from Reservations Manager on 26 Mar 2024
Thank you for your feedback. We sincerely apologize that your stay was not up to expectations. We will look into this issue.

10/10 Excellent

Beth

Liked: Staff & service, property conditions & facilities
We had a great time: the only complaint
Stayed 4 nights in Mar 2024
Response from Reservations Manager on 26 Mar 2024
Thank you for your feedback!

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Beautiful location on beach, largest pools and endless lounge chairs. Nice weather. Disliked Housekeeping leaves carts blocking hall so physically limited person can't get by.
Stayed 4 nights in Mar 2024
Response from Reservations Manager on 23 Mar 2024
Thank you! We appreciate your feedback.

10/10 Excellent

Michele

Travelled with family
Liked: Amenities, property conditions & facilities
Check in was easy and super fast
Stayed 1 night in Mar 2024
Response from Reservations Manager on 23 Mar 2024
Thank you for your feedback! We greatly appreciate it!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 6 nights in Mar 2024
Response from Reservations Manager on 21 Mar 2024
Thank you for your feedback!

10/10 Excellent

Daniel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation, clean and great ocean view. Though a certain staff/waitress at the dining area would rather chat away with the other table than greet us or ask how can she be of help. The waiter that we got finally, Logan was excellent otherwise. Would love to be back the soonest!
Stayed 1 night in Mar 2024
Response from Reservations Manager on 16 Mar 2024
Thank you for your feedback! It is greatly appreciated!

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Reservations Manager on 16 Mar 2024
Thank you for your feedback!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our waiter Mo was outstanding!
Stayed 5 nights in Mar 2024
Response from Reservations Manager on 12 Mar 2024
We appreciate your feedback!

10/10 Excellent

Adam

Stayed 2 nights in Mar 2024
Response from Reservations Manager on 27 Mar 2024
Thank you for your feedback!

4/10 Poor

dioly

Travelled with family
They didn’t have room services in adequate time . We went out all day and came back to a dirty room . We had to call downstairs for them to bring new towels . Also our room had a door connected to the neighbors room which we didn’t like it since there was a strange man knocking and making so much noises .. the indoor pool was very dirty …
Stayed 2 nights in Mar 2024
Response from Reservations Manager on 5 Mar 2024
We sincerely apologize that this was your experience. We will address this directly with the staff. Thank you for your feedback.

10/10 Excellent

Kizzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff was exceptional especially the the staff outside.
Stayed 2 nights in Mar 2024
Response from Reservations Manager on 5 Mar 2024
Thank you! We appreciate your feedback!

10/10 Excellent

Midesha

Stayed 1 night in Mar 2024
Response from Reservations Manager on 23 Mar 2024
Thank you for your feedback! We greatly appreciate it!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024
Response from Reservations Manager on 5 Mar 2024
Thank you for your feedback! It is greatly appreciated!

10/10 Excellent

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Manager on 5 Mar 2024
Thank you for your feedback!

10/10 Excellent

John, Merrimac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort on the beach. Indoor pool was a plus especially while visiting in February. Staff were very pleasant and friendly.
Stayed 1 night in Feb 2024
Response from Reservations Manager on 1 Mar 2024
Thank you for your feedback!

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, good food, great beach
Stayed 5 nights in Feb 2024
Response from Reservations Manager on 27 Feb 2024
Thank you for your feedback!