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Reviews of Crepe Myrtle by OYO 

2.5 out of 5
Crepe Myrtle by OYO 
401 7th Ave N, Myrtle Beach, SC

Reviews

4.8
Rating 10 - Excellent. 25 out of 163 reviews" "
Rating 8 - Good. 19 out of 163 reviews" "
Rating 6 - Okay. 21 out of 163 reviews" "
Rating 4 - Poor. 17 out of 163 reviews" "
Rating 2 - Terrible. 81 out of 163 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Berwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent desk agent. Vic was extraordinarily helpful.
Stayed 1 night in May 2024

2/10 Terrible

J

Disliked: Cleanliness, property conditions & facilities
Checking in is the biggest hassle compared to any place I've checked in before plus the bed mattresses collapsed in the middle causing my back to hurt and the sheets made my skin itchy
Stayed 1 night in May 2024

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
Did not honor advertised expedia pricing, added $20 "service fee" plus the expected taxes
Stayed 2 nights in Apr 2024

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ava on 12 Sept 2023
Hi, Timothy! Thanks a lot for giving us the perfect rating. Next time we are going to carry out our best efforts to pull this off to a whole new level. Regards, Ava

2/10 Terrible

Kathleen A

Stayed 4 nights in Jul 2023
Response from Barbara on 12 Sept 2023
Hello, Kathleen! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Terrible

brent

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor experience. Expectations were low and they didn’t even meet that
Stayed 3 nights in Jul 2023
Response from Ava on 13 Sept 2023
Hi, Brent! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 Terrible

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Eva on 25 Jul 2023
Hi, Sean! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was dated. The sheets smelled as they weren’t washed in years
Stayed 1 night in Jul 2023
Response from Charles on 10 Jul 2023
Hi, Theresa! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Charles

6/10 Okay

Brian

Stayed 2 nights in Jun 2023
Response from Ammy on 16 Jul 2023
Hi, Brian! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Troy

Stayed 4 nights in May 2023
Response from Ava on 21 Jun 2023
Hi, Troy! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from Ava on 19 Apr 2023
Hi, Guest! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 Excellent

Yusef

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for.. I would stay again because it was close the food truck festival. Good budget place to stay. Gotta pay for towels and 250$ deposit. Close to the boardwalk.
Stayed 2 nights in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Yusef! Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Eva

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Joey on 12 Apr 2023
Hi, Miguel! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

2/10 Terrible

Wood You Like

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We did not see that there was a 250.00 deposit for smoking so we did not stay and he told us he could not refund our money that we have to contact u so i will be in contact with someone tomorrow
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
We are extremely sorry to hear about this, Guest! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Eva

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myrtle beach resident ms can not rent a room on th
I think I was billed for a room I was rejected because of city of myrtle beach says I cannot rent a room on the beach Note there was no written by laws anywhere saying I could not until I showed my SC driving license @ this hotel crept myrtle hotel. Very disappointed in the whole experience
Stayed 7 nights in Feb 2023
Response from Lisa on 7 Mar 2023
We are sorry to disappoint you, Ronald! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I got there no one was at front desk and had to text them to come to front. And I wanted a smoking room. They were rude and inconsiderate. People walking all over the place makes it unsafe honestly.
Stayed 1 night in Jan 2023
Response from Lisa on 10 Jan 2023
Hi, Jennifer! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Lisa

6/10 Okay

John, oakdale

Liked: Staff & service
Ok
Response from Ammy on 27 Dec 2022
Hi, John! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 Terrible

Aylin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Carla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't never checked in .. once the manager wanted to charge me 250.00 for a smokers deposit per person when we don't smoke he would not check me in I'm disputing my transaction now
Stayed 1 night in Sep 2022
Response from Ammy on 7 Nov 2022
Hi, Carla! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Peter

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER!!!!
The biggest issues where that the air conditioning did not work, and it was over 85 degrees in the room and the toilet also leaked. There were about 25 to 30 very large horse flies in the room, and they bugged us all night. I will never stay here again, and I would never recommend this hotel to anyone. I would recommend that hotels.com take this hotel off their web site as I do not think it is up to their standards. FYI, there need to be some transparency about the $250 deposit for having a smoker in the room and that is a ridiculous thing to ask! I have come to expect a much higher stand from a hotel that I book on hotels.com. Sincerely, Peter S Jurnak III
Stayed 1 night in Aug 2022

2/10 Terrible

SHARI

Disliked: Cleanliness, amenities, property conditions & facilities
I could not even stay there. No towels or blow dryer. Smelled musty. I found a room on Hotels.com. Definitely get what you pay for. Never again.
Stayed 4 nights in Aug 2022
Response from Ammy on 30 Aug 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

6/10 Okay

Iren-Eva

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Charles

Liked: Staff & service, amenities
The place was affordable and close to the beach. Wifi was slow and unreliable, however.
Stayed 3 nights in Aug 2022
Response from Ammy on 19 Aug 2022
Hi, Charles! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

4/10 Poor

Marvin

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They have roaches and that wasn't good at all it came out when I started eating when I got ready to leave they came back out
Stayed 1 night in Aug 2022
Response from Jon on 19 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 Terrible

Karen

Stayed 1 night in Jul 2022
Response from Arthur on 19 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

6/10 Okay

Sebastian

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
A last resort only
I would only stay here as a last resort, our room was sub-par at best. The walls were wavy and cracked, unpainted in areas where furnishings were changed, the bathroom door was unable to close and had a hole punched through it and poorly patched on only one side of the door, the shower head would literally screach when the water was on so bad that i couldnt hear the music on my phone over it. There was also a weird small nook in the room where pipes were coming through the wall on back side of shower that was also poorly patched and had a musty smell coming from it.
Stayed 1 night in Jul 2022

4/10 Poor

Joshua

Travelled with group
Stayed 1 night in Jul 2022
Response from Ammy on 19 Aug 2022
Hi, Joshua! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Yulissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was just bad they gave me a room that was still being occupied
Stayed 1 night in Jul 2022
Response from Ammy on 17 Aug 2022
We are sorry to know this, Yulissa! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Guilherme

Disliked: Staff & service, property conditions & facilities, room comfort
WORSE I EVER SEEN...
Worse hotel I ever stayed in my entire life. By the pricing I paid, I thought it would be at least decent but everything about it was horrible... I think this property shouldn't even be listed at Hotels.com. This hotel should have costed no more than 1/7 of what I paid... EXTREMELLY DISAPPOINTED
Stayed 1 night in Jul 2022
Response from jane on 24 Jul 2022
Sorry for the hassle you faced, Guilherme! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

10/10 Excellent

Anthiny

Stayed 1 night in Jul 2022
Response from Ammy on 24 Jul 2022
Hi, Anthiny! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Santa

Travelled with family and small children
Liked: Staff & service
This was a last minute reservation the staff was very professional and helpful in our stay my husband got very sick and I ask for a late check out we were able to leave at 2:30 pm instead of 11:00 am this give some time for my husband medicine to help and we were able to leave thanks to the staff for helping and for the great service
Stayed 1 night in Jun 2022
Response from Ammy on 10 Jul 2022
Hi, we are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

6/10 Okay

paula

Liked: Cleanliness, staff & service
Disliked: Room comfort
Served it's purpose
It meets the basic needs and it is right by the boardwalk.They havew their own pool.Walls are super thin and beds are uncomfortable.
Stayed 1 night in May 2022
Response from Jane on 23 Jun 2022
Hi, Paula! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from Simon on 27 May 2022
Thanks for the positive rating, Tracy! Hope to welcome you again soon. Regards, Simon

10/10 Excellent

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View was good from room
Stayed 4 nights in Apr 2022
Response from Jane on 8 May 2022
We are happy to see you liked the stay, Tiffanie! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

6/10 Okay

Timothy

Travelled with family
In need of up grade
Stayed 1 night in Apr 2022
Response from Cheshta on 3 May 2022
Hi, Timothy! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Ivy

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet was not available for most of the time there
Stayed 6 nights in Apr 2022
Response from Cheshta on 28 Apr 2022
Thank you so much for the positive rating, Lisa! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
It was a good stay… no service the 3 days we were there.. only had 3 towels for the 3 days that we were staying.. the owner was very nice but the room we had was very run downed looking..
Stayed 3 nights in Apr 2022
Response from Ammy on 3 May 2022
Hi, Jennifer! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

2/10 Terrible

Alexcia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a lot of fixing in there was holes and the wall the tub was very much unusable
Stayed 2 nights in Apr 2022
Response from Joey on 19 Apr 2022
We are sorry for the inconvenience caused to you, Alexcia! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When the clerk checking you in warns you to basically never answer your door, that’s the first red flag. No peep hole in door, or chain type lock. Very shady area, lots of vagrants in the areas surrounding. Very nerve racking. Zero water pressure in sink or shower. Floor was filthy, barely walked on it and my feet were black! There were several spiders in the room. Staff was super super nice, but I’d never stay here again, nor recommend it.
Stayed 1 night in Apr 2022
Response from Ammy on 17 Apr 2022
Apologies for the problems you had faced, Sara! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Armani

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022
Response from Cheshta on 17 Apr 2022
Hi, Armani! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

2/10 Terrible

Janelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jane on 31 Mar 2022
Hi, Janelle! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Ammy on 21 Mar 2022
Thanks for the positive rating. Hope to welcome you again soon. Regards, Amelia.

2/10 Terrible

Ieisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Cheshta on 28 Feb 2022
Hi, Leisha! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 Excellent

Krissy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jan 2022
Response from Ammy on 8 Jan 2022
Hi, Krissy! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 Terrible

Kyle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches on the counter, dead roaches in the fridge, dirty towels in the bathroom, no remote for tv, sheets was dirty , dresser was broken area was not kid friendly. It was nasty and very uncomfortable but we searched and had no other options for 100.00 I expected a better stay I’ve stayed at places for less that was cleaner.
Stayed 1 night in Dec 2021
Response from Ammy on 6 Jan 2022
Hi, Kyle! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terrible

Haiden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel
They canceled my reservation because they overbooked. Then they charged me a cancellation fee of $48.11
Stayed 1 night in Dec 2021
Response from Jacob on 6 Jan 2022
Hi Haiden, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jacob

8/10 Good

Jeanette L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, I enjoyed most of my stay with you. The only trouble had nothing to do with this hotel, it was the one across the street. The new neighbors were noisy. But the lical police, security team and that hotel manager stayed on top of it. I didn't have to complain. This problem has not happened the last couple times i stayed and figure it will be fixed when i come back, so i am not worried! Thank you again for the pleasant stay and I love all the upgrades that are happening with the hotel! See ya soon!
Stayed 1 night in Dec 2021
Response from Ammy on 1 Jan 2022
Hi, Jeanette! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Jeanette L

Liked: Cleanliness, staff & service, property conditions & facilities
I love the proximity to the beach and boardwalk. The rooms are simple and perfect for resting for the next adventure!
Stayed 1 night in Nov 2021
Response from Cheshta on 30 Nov 2021
Thank you for rating us with such awesome words, Jeanette! We will strive to keep up with your expectations always. Regards, Ivy

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great people
Everything was great
Stayed 7 nights in Oct 2021
Response from Ammy on 4 Nov 2021
Hi, Theresa! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

8/10 Good

Mack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, and hospitable. Thanks for the accomadations
Enjoyed stay so much I extended for several more days. Staff, and owners are very helpful making suggestions for enjoying the beach area. Hotel is clean, and easy to access. Thanks for a great stay.
Stayed 3 nights in Oct 2021
Response from Ammy on 4 Nov 2021
Hi, Mack! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.