Exterior

Reviews of Bay View Resort

3 out of 5
Bay View Resort
504 N Ocean Blvd, Myrtle Beach, SC

Reviews

7.6

Good

Rating 10 - Excellent. 485 out of 1298 reviews" "
Rating 8 - Good. 368 out of 1298 reviews" "
Rating 6 - Okay. 189 out of 1298 reviews" "
Rating 4 - Poor. 119 out of 1298 reviews" "
Rating 2 - Terrible. 137 out of 1298 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mel

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient check in
Stayed 1 night in May 2024
Response from Distribution Team on 22 May 2024
Thanks for staying with us. We appreciate your positive feedback!

4/10 Poor

Joyce

Travelled with partner
Disliked: Cleanliness
The AC kept going out and the room was dirty
Stayed 3 nights in May 2024
Response from AG on 20 May 2024
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet yourexpectations of quality service and accommodations. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. If you would like to speak to management regarding your stay, please call Monday - Friday between 9am - 5pm. Again, we deeply apologize for the service you received, and we thank you for your time and feedback.

10/10 Excellent

Sachish

Liked: Cleanliness, property conditions & facilities
The best part is its location and view from the balcony is mesmerising
Stayed 2 nights in May 2024
Response from Distribution Team on 19 May 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Clifford, Warren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from AG on 20 May 2024
Thank you kindly for this five-star rating, we hope you choose Bay View Resort for your next getaway!

6/10 Okay

jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noisey and people slamming doors all night long
Stayed 3 nights in May 2024
Response from Distribution Team on 14 May 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 Good

Jared

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from VP on 16 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cartina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely until my friend got stuck in the elevator for about 30 mins
Stayed 2 nights in May 2024
Response from AG on 13 May 2024
Thank you for sharing your perspective of our hotel’s accommodations and services! We also thank you for sharing your experience with the elevators & I am so sorry to hear about the difficulties that you experienced. We hope you will come back for a superior stay!

6/10 Okay

Santana

Travelled with family
They did not have an oceanfront room available, which was the room we paid for. We ended up with a street view.
Stayed 1 night in May 2024
Response from Distribution Team on 14 May 2024
We're sorry you didn't get the room you paid for. Our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

4/10 Poor

Roland

Travelled with family
Disliked: Cleanliness, property conditions & facilities
no communication, check in very small area and entered my information wrong. Few elevators down took steps sometimes instead. Rooms need updating. Dial microwave, TV old and very small for resort. View from room was nice, shower pressure good.
Stayed 3 nights in May 2024
Response from Distribution Team on 12 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stefania

Travelled with family
Liked: Amenities
I loved the location! In front of the beach!
Stayed 4 nights in May 2024
Response from Distribution Team on 7 May 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Never got any maid service. Even when requested at the front desk. Only ever changed one trash bin. I went down twice to request towels and toilet paper. And both times, i had to come down later to get it myself
Stayed 5 nights in May 2024
Response from AG on 7 May 2024
Thank you for taking the time to share your recent stay with us, and we thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience. All guests' complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed with our team. Again, we deeply apologize for the service you received during your stay. If you would like to speak to management more about your stay, please contact the hotel at 843-626-0000.

2/10 Terrible

jared

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checked in and the air conditioner was broken and room smelled like pot. Maintenance left our door open after entering to look at the AC. Cigarette butt was in the hot tub. Obnoxious kids jumping into the hot tub. Elevators were disgusting. Overall a truly terrible stay.
Stayed 2 nights in May 2024
Response from Distribution Team on 6 May 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

Kenneth E

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from VP on 4 May 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff from the front desk to housekeeping were extremely friendly and helpful. The property was always clean. We were overall very pleased with our stay. The only thing that could be fixed were the dresser drawers which was reported at check out.
Stayed 7 nights in Apr 2024
Response from Distribution Team on 2 May 2024
Thank you so much for your positive feedback! It was a pleasure! I am so glad that you enjoyed your time at my condo, and I'd love to help you plan your next trip!

10/10 Excellent

Luther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was really nice. Hotel needs more knowlegable staff. Only answer was to "check the internet."
Stayed 3 nights in Apr 2024
Response from Distribution Team on 2 May 2024
Thank you so much for your positive feedback! It was a pleasure! I am so glad that you enjoyed your time at my condo, and I'd love to help you plan your next trip!

6/10 Okay

Stephen

Travelled with family
Disliked: Property conditions & facilities
Nearby parking garage and great location on the boaedwalk. However, this property has seen better days.
Stayed 3 nights in Apr 2024
Response from AG on 1 May 2024
We thank you for the taking the time to review. We apppericate your suggestions for improvement. We hope you will be back again!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and Property. Starbucks onsite for morning coffee and walking distance to everything! Can't wait to return!!
Stayed 2 nights in Mar 2024
Response from AG on 30 Apr 2024
We are thrilled to hear that you enjoyed our convenient location, our on site Starbucks and our friendly and welcoming staff. We will happily share your comments with our staff and we look forward to seeing you soon!

10/10 Excellent

Thomas A

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
It's a very old building but it has everything we needed very outdated but clean for the age of it and the staff were beyond helpful they were great I'll definitely stay there again.
Stayed 4 nights in Apr 2024
Response from Distribution Team on 29 Apr 2024
Thanks for staying with us. We appreciate your positive feedback!

6/10 Okay

Dan

Travelled with partner
For the price we paid. It was what we expected. The building and decor are a little tired and need some updating and minor repairs. The location was excellent. The view was excellent.
Stayed 4 nights in Apr 2024
Response from AG on 29 Apr 2024
We appreciate you giving your feedback about your recent experience in our hotel. We also appreciate your suggestions for improvement and hope to impress you during future stays.

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was waterfront to the ocean and broadwalk.
Stayed 2 nights in Apr 2024
Response from AG on 29 Apr 2024
Thank you for taking the time to share this five-star experience with our management, staff, and future guests. We are thrilled to hear that you enjoyed our convenient location. We hope you continue to choose Bay View Resort for your next getaway!

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason to stay here is location. The property grounds, pool area, and commons areas like elevators are poorly kept and unclean. The indoor pool area was overcrowded even off season in April. The indoor pools had green water and were clearly not maintained. One elevator was out of service and the wait for the other three was 5 minutes.
Stayed 1 night in Apr 2024
Response from ND on 28 Apr 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

8/10 Good

Marco

Stayed 2 nights in Apr 2024
Response from AG on 29 Apr 2024
Thank you kindly for this four-star rating, we hope you choose Bay View Resort for your next getaway!

6/10 Okay

Roberta

Travelled with partner
We had a beautiful view of the Ocean .The room was very very small. The carpets were very old and worn. The towels were changed and garbage removed every day.No other services were provided.A restaurant is a must for us . It was our 1st trip to Myrtle Beach I would not recommend this resort
Stayed 5 nights in Apr 2024
Response from ND on 23 Apr 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

8/10 Good

Donzell

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from ND on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024
Response from Distribution Team on 20 Apr 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Joy

Travelled with family and small children
Liked: Cleanliness
Loved the oceanfront view and the pool areas.
Stayed 3 nights in Apr 2024
Response from ND on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The mattress was uncomfortable to sleep on in the bed was very old the carpet was dirty and also worn out.
Stayed 2 nights in Apr 2024
Response from ND on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Stephanie, Gastonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The manager, Bill is the best. We only stay at Bayview because the manager allows us to checkout late so my husbae can complete his remote work day. We enjoyed our Spring break with god children & it wouldn’t have been possible if it hadn’t been for understanding people such as Bill.
Stayed 2 nights in Mar 2024
Response from Distribution Team on 5 Apr 2024
Thanks for staying with us. We appreciate your positive feedback!

4/10 Poor

Lavonda

Disliked: Cleanliness, amenities, property conditions & facilities
The attendant that checked us in was very rude and worse ever had to wait forever to get a room. Then was put in front a room Where they were working on the floor it was very loud so I called to get another room and it took over 2 hours to get into another room. I did not have a good stay my whole day was ruin. I don’t feel I got the stay I deserve.
Stayed 1 night in Mar 2024
Response from VP on 30 Mar 2024
We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we're taking immediate steps to address the issues raised to prevent similar occurrences in the future. We hope for the opportunity to provide you with a much improved stay during your next visit.

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Checkin was easy and staff was friendly. Room was better than described.. very clean and comfortable! It was an overnight stay for us but wished we could have stayed longer!
Stayed 1 night in Mar 2024
Response from Distribution Team on 27 Mar 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The price was very good
Stayed 3 nights in Mar 2024
Response from AG on 26 Mar 2024
Thank you kindly for this five-star rating, we are thrilled to hear you enjoyed recent stay at our hotel! We hope you continue to choose Bay View Resort for your future getaways!

8/10 Good

CYNTHIA

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Distribution Team on 24 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jimmy, Kissimmee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay beside the beach. Very affordable. Will stay again on our next visit.
Stayed 3 nights in Mar 2024
Response from Distribution Team on 20 Mar 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully remodel of the room. Very clean and maintained.
Stayed 3 nights in Mar 2024
Response from Distribution Team on 18 Mar 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Enjoyed being near the boardwalk
Stayed 3 nights in Mar 2024
Response from Distribution Team on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Benjamin

Disliked: Cleanliness, amenities, property conditions & facilities
Accomodations were awful! Thermostat was broken, there was no place to sit in the room besides the bed, parking was inconvenient, staff was rude, house keeping came in early in the morning yet my check out wasn't until 11am. Just a terrible experience!
Stayed 1 night in Mar 2024
Response from AG on 15 Mar 2024
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. Again, thank you for your time and feedback.

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bay View Resort is very close to the beach. Parking is secure but is a block away from the hotel. Units may be condos with individual owners. The unit above ours had noisy construction beginning at 7:45 am our first full day, and the manager said construction was OK between 9-5. The off-season rates were pretty good.
Stayed 3 nights in Mar 2024
Response from AG on 12 Mar 2024
We appreciate you giving your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right and we are looking forward to seeing you again!

2/10 Terrible

Curtise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Distribution Team on 12 Mar 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

2/10 Terrible

Shelley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is older, rundown, in a bad area, VERY loud (the building SHAKES from guests!), constant marijuana smoke, cannot even enjoy the oceanfront balcony, screaming, front desk is so rude, salesman in the front lobby always accosting you. Please go somewhere else!
Stayed 3 nights in Mar 2024
Response from AG on 11 Mar 2024
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet yourexpectations of quality service and accommodations. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. I am so sorry to hear about the difficulties that you experienced with the elevator, smell of marijuana and your suggestions are certainly going to be taken intoconsideration as we are always seeking ways to improve upon the guest experience.

10/10 Excellent

Angel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2024
Response from AG on 11 Mar 2024
Thank you kindly for this five-star rating, we are thrilled to hear you enjoyed our convenient location! We hope you continue to choose Bay View Resort for your future getaways!

8/10 Good

Dallas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained and housekeeping staff is awesome.
Stayed 3 nights in Mar 2024
Response from Distribution Team on 10 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Fabiola

Disliked: Cleanliness
The beds were dirty and stained. There was a metal sticking out from the bed frame which is very dangerous with a baby
Stayed 3 nights in Mar 2024
Response from Distribution Team on 10 Mar 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 Good

Dan

Stayed 3 nights in Mar 2024
Response from Distribution Team on 10 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Glenn

Stayed 3 nights in Feb 2024
Response from Distribution Team on 24 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandria

Travelled with partner
Liked: Amenities
One the best places I love stay at
Stayed 2 nights in Feb 2024
Response from Distribution Team on 2 Mar 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Very pleased with over all experience
Stayed 3 nights in Feb 2024
Response from Distribution Team on 2 Mar 2024
Thanks for staying with us. We appreciate your positive feedback!

4/10 Poor

Jeremy

Business traveller
Disliked: Cleanliness, property conditions & facilities
Ok for a quick stay, but room is old and gross. Stains on curtains. Vanity in bathroom water damaged. Shower makes insane loud noise for your room or surrounding rooms when turned on.
Stayed 2 nights in Feb 2024
Response from AG on 28 Feb 2024
Thank you for pointing out the issues with housekeeping and maintenance so that we can work to improve upon these aspects of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. Again, thank you for your time and feedback. We sincerely apologize for the service you received during your stay.

2/10 Terrible

Irene

Stayed 1 night in Feb 2024
Response from Distribution Team on 20 Mar 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

6/10 Okay

Drey

Stayed 2 nights in Feb 2024
Response from Distribution Team on 20 Mar 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

Dora

Stayed 2 nights in Feb 2024
Response from Distribution Team on 20 Mar 2024
Thanks for staying with us. We appreciate your positive feedback!