Property entrance

Reviews of NH München Messe

4 out of 5
NH München Messe
Eggenfeldener Str. 100, Munich, BY

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 689 reviews" "
Rating 8 - Good. 319 out of 689 reviews" "
Rating 6 - Okay. 117 out of 689 reviews" "
Rating 4 - Poor. 36 out of 689 reviews" "
Rating 2 - Terrible. 18 out of 689 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They had no air conditioning and the TV was not working .. It was hot in the room. Food expensive and service was slow and laundry is very expensive. The staff were very polite.
Stayed 4 nights in Jan 2024
Response from NH München Messe Team. on 9 Jan 2024
Dear Danny,Thank you for taking the time to provide us your feedback.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you for your kind praise of our team members. I will ensure to share this feedback with the team to continue to inspire and motivate them to deliver exceptional customer service.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 5 Km to the city center, but it is convenient to take public transportation to everywhere. The is a large parking garage in the basement with charge 14 Euro/night.
Stayed 2 nights in Dec 2023

8/10 Good

Attique

Stayed 1 night in Dec 2023

10/10 Excellent

SANGSOON

Stayed 3 nights in Nov 2023

2/10 Terrible

Manjit

Stayed 2 nights in Nov 2023

6/10 Okay

Joseph

Stayed 6 nights in Sep 2023

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, staff & service
This hotel is located right in front of a bus station, which makes getting someplace, extremely easy. My wife and I really liked the sauna and fitness center. Overall, this was not a bad stay, however, there were a few things that we didn't like. The shower had a small door that really didn't do a great job of preventing water from going everywhere on the floor. I'm not sure if the a/c in our room was working, but it was almost impossible to cool our room. I would stay there again if I had to, however, I might be a little more picky before accepting a room like the one that we had.
Stayed 6 nights in Sep 2023

6/10 Okay

Emmanuel Ehichoya, Lynbrook Ny

Business traveller
The property is close to transportation. The bus stop across from the property, and the trains and tram stations are 5 to 10 minutes away.
Stayed 4 nights in Sep 2023

10/10 Excellent

Nilanjan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check-in was very pleasant. The property is bit outside of main city but bus stop just right across the street. No stores or anything nearby, so get your stuff before hand. Cleanliness should be improved as well
Stayed 3 nights in Sep 2023

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Majid

Stayed 4 nights in Jul 2023
Response from Zelin on 13 Jul 2023
Lieber Majid,vielen Dank für Ihre Bewertung. Wir wünschen Ihnen alles Gute bis zum nächsten Mal.Mit freundlichen GrüßenIhr NH Team

6/10 Okay

Cathy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff did not program our key and we had to go back to the desk when we were late and tired. Same staff told us or breakfast was included and it was NOT! We had to pay after we started breakfast.
Stayed 1 night in Jun 2023
Response from zelin on 20 Jun 2023
Dear Cathy,we apologize for the inconvience. We will work hard to improve our quality and service and hope to see you next time. Kind regards, your NH Team

8/10 Good

Daniel

Stayed 1 night in Jun 2023
Response from zelin on 20 Jun 2023
Lieber Daniel,vielen Dank, dass Sie bei uns Gast waren und für Ihre Bewertung. Wir freuen uns Sie künftig bei uns im Haus begrüßen zu dürfen. Bis bald aus München, ihr NH Team

6/10 Okay

Tanja

Stayed 1 night in May 2023
Response from Zelin on 30 May 2023
Dear Tanja,thank you for your feedback.Kind regardsYour NH Team

2/10 Terrible

Erkam

Stayed 3 nights in May 2023
Response from Zelin on 30 May 2023
Dear Erkam,thank you for your feedback. We will work to improve our service.Kind regardsYour NH Team

6/10 Okay

Carmen

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was clean but it felt like a Premier Inn (but pricier). The staff both at check in and check out were not up to the job. We had to remind the check out lady to book a taxi for us. She told us to sit and wait but she forgot to order a taxi. We got the taxi in the end but her actitud her was careless. At check in the person in charge made all sort of excuses when I asked a few things saying that he was not normally posted at the hotel. The price of drinks was quite high. Moreover the room was perfumed with such a strong flavour that we needed to open the window (it was snowing) to freshen up the room smell. The air conditioning made the air very dry and again needed to keep the window open a bit all night to be able to breath properly. The place is Velia my expectations for an NH hotel (which I use frequently)
Stayed 3 nights in Feb 2023
Response from Zelin on 11 Apr 2023
Dear Carmen,thank you for your feedback. We will work on improving our service.kind regardsYour NH Team

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in a place that was convenient for me.
Booked a standard room for 2 nights and was only really in the room for sleeping, not a lot of time during daylight hours. It would have been nice if there was a tea or coffee maker in the room, as advertised. I asked at reception about it and they said they thought that it only applied to superior rooms. I liked the fact that I had an inner door to my room to shut out the noise from the corridor. Not that there was much of that. It seemed a very quiet hotel. If you arrive from the airport and are not using a taxi, be aware that we caught the S Bahn train then 2 buses to get to the hotel.
Stayed 2 nights in Dec 2022
Response from NH TEAM on 21 Dec 2022
Dear Guest,Thank your for your review.Your NH-TEAM

4/10 Poor

Michael

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The rooms smelt of smoke, as if the last person who stayed had smoked, it was not nice.
Stayed 2 nights in Oct 2022

4/10 Poor

Garrett

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Nice and clean room. Friendly staff. Bus stop in front of the hotel which made our journey to downtown easy. My only comment is about the A/C which was not working. Price expensive but maybe because of the period of Oktoberfest
Stayed 4 nights in Sep 2022

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! A bit outside the city center, but there was a bus stop right in front of the hotel!
Stayed 3 nights in Aug 2022
Response from Pilar on 29 Aug 2022
Dear Rebekah, thank you for that awesome feedback! Hope to welcome you again in our hotel.Your team of NH München Messe

10/10 Excellent

Nalin

Liked: Staff & service, amenities, property conditions & facilities
Helpdesk person Omar was courteous .
Stayed 1 night in Aug 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very clean and courteous staff
Stayed 1 night in Jun 2022
Response from R.Ivanov on 17 Jul 2022
Dear Guest, thank you for the positive feedback. Your NH Team

10/10 Excellent

Elia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2022
Response from R.Ivanov on 17 Jul 2022
Dear Guest, than you for the positive feedback.

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Hotel could not even provide me with a travel adaptor plug for my laptop - I had left mine at home. Limited restaurant menu and same menu every night. On one night the Kitchen was closed alltogether!
Stayed 4 nights in May 2022
Response from R.Ivanov on 17 Jul 2022
Dear Guest, thank you for your stay and your feedback. Unfortunately we still fight with the consequences from the Lockdown. Your NH Team

8/10 Good

keliang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Kewal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The place is nice right near a bus stop and very helpful staff.
Stayed 4 nights in Oct 2021

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Leticia, San Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, thank you!!!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Sinisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Carlos, Panama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite place, near MUC fair and near S8 train to go directly to the airport
Stayed 1 night in Sep 2021

8/10 Good

José A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

José A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and breakfast.
Stayed 1 night in Sep 2021

6/10 Okay

Feisal

Travelled with group
Liked: Room comfort
There was no heater in the room
Stayed 1 night in Oct 2020

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
city visit
Very clean, quite a bit away from the city.
Stayed 3 nights in Sep 2020

10/10 Excellent

stella xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, very Nice breakfast. Good value of money
Stayed 1 night in Sep 2020

10/10 Excellent

Shiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Faiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

ladfamily, uk

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was ok for one night stay. Clean and staff friendly. I wouldnt use it for more than a stopover
Stayed 1 night in Aug 2020

10/10 Excellent

Patrik

Stayed 1 night in Jul 2020

8/10 Good

Clayton

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from NH München Messe, Leiter Gästebetreuung on 20 Mar 2020
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Schön, dass Sie mit unserer Leistung zufrieden waren. Wir würden uns freuen Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Konstantin Mahler NH München Messe

10/10 Excellent

Ksenia

Stayed 7 nights in Feb 2020

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at NH hotel!
I loved my stay and NH hotel in München, it was clean, organised, excellent service!
Stayed 4 nights in Feb 2020
Response from NH München Messe, Leiter Gästebetreuung on 18 Mar 2020
Dear Mariana, thank you very much for your Rating and personal feedback. We are happy to hear that you enjoyed your stay at the NH München Messe hotel. With kind regards Konstantin Mahler NH München Messe

8/10 Good

Zoran

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Chan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's the little things
Primarily a business orientated hotel. We experienced trouble checking in, more because of inexperienced staff but it led to having to check out again the following morning only to check back in again, much to the chagrin of the more experienced staff on duty. The same was true for dining in the hotel. Told on the Monday the place was full and to go elsewhere, we then discovered the following Saturday it shouldn't have happened and we ate in house that evening. We also discovered that taxi drivers are reluctant to make the trip between the hotel and the main rail station, offering lots of excuses, but it turns out that they simply can make more money elsewhere. That said, the hotel was clean, warm, comfortable, as described, and most staff helpful even if a toddler grandchild is causing mayhem. Yes we would stay there again, especially as we now know the above. Food was good, plentiful and varied which was useful with a 2 year old.
Stayed 5 nights in Dec 2019

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Blanche Guest relation Service on 5 Dec 2019
Liebe Mohammed, Vielen Dank für Ihre super Bewertung! Wir freuen uns Sie bald wieder in unserem Hotel begrüssen zu dürfen ! Ihre Blanche, Guest relation specialist