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Reviews of Hotel Laimer Hof Nymphenburg Palace Munich

Hotel Laimer Hof Nymphenburg Palace Munich
Laimer Strasse 40, Munich, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 788 reviews" "
Rating 8 - Good. 221 out of 788 reviews" "
Rating 6 - Okay. 52 out of 788 reviews" "
Rating 4 - Poor. 15 out of 788 reviews" "
Rating 2 - Terrible. 9 out of 788 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

abbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very small, dark attic room. Bed was comfortable, thankfully. Bathroom was modern and clean with good water pressure. The complimentary water bottles were already opened and used which was rather gross. We had to open the windows to get some fresh air and the pedestrian noise after midnight was pretty loud and you could smell people smoking cigarettes outside too. I booked this place specifically for the reviews and free parking, but they only have a handful of parking spots that are long taken before we arrived. Staff was helpful and pleasant. Expedia listed this as a VIP booking but I don't know why. There was nothing VIP about this room or experience.
Stayed 1 night in Feb 2024

2/10 Terrible

Lauren

Stayed 1 night in Jan 2024

8/10 Good

Melissa

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here during the great December blizzard of 2023. The staff could not have been more helpful. (a special shout-out to Tobias). While the hotel is not within walking distance of the historic city center, during non-blizzard times there is easy access by train and subway. And during the blizzard, we walked to the Nymphenburg Palace and some cute local cafés, which are all within a few blocks. Two thumbs up.
Stayed 1 night in Dec 2023
Response from Tobias on 22 Dec 2023
Dear John, thank you so much for staying with us! It was a pleasure for us. Let us know if you and your wife will come back to munich. Kind regards Tobias

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet residential neighborhood.
Stayed 1 night in Nov 2023
Response from Tobias on 22 Dec 2023
Thank you very much! Tobias

6/10 Okay

Bruce, Georgetown

Travelled with family
Liked: Cleanliness, staff & service
The beds in our two rooms were not very comfortable. My son's room was quite small and the TV was just a small monitor. I have stayed at the Laimer Hof 5 times now, and this was our worst experience.
Stayed 3 nights in Oct 2023
Response from Tobias on 24 Nov 2023
Dear Bruce, it is very sad that you could not enjoy your last stay with us! Please contact us directly befor your next stay, so we can speak about what is important for you. Kind regards

6/10 Okay

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Place, Just no Parking
I booked this hotel specifically because on Hotels.com it stated that it had parking. Well, they have 4 spots and they were all taken the whole time we were there. We had to park a distance away on the streets. At least there was no charge for street parking. Also, be aware there is no elevator. So be ready for stairs. The breakfast was lovely and all else was very nice.
Stayed 2 nights in Oct 2023
Response from Tobias on 31 Oct 2023
Dear Glenda, thank you for you review! Kind regards Team Laimer Hof

2/10 Terrible

KEVIN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
if you like a room the size of a postage stamp this is your place! Shower was VERY small. No A/C (they had a standing fan in the room), went for Oktoberfest and they jacked up the prices $$$$. Breakfast was a joke - cold cereals and day old fruit/meats plus they charge 11 Euros!!! Insulting. When i complained i was told basically that is what it is take it or leave it. the Hôtel is not near much and in residential area, garbage trucks every morn at 7am. Don't waste your money here.
Stayed 3 nights in Sep 2023
Response from Laimer Hof on 6 Oct 2023
Dear Kevin, it is with great regret that we discovered that we were not able to meet your expectations of us in all areas during this stay. The constructive feedback from our guests is very important to us because it helps us uncover our weaknesses and continually improve. We apologize for the inconvenience you have described and experienced. Here our feedback to your review: -Actually you got one of our biggest double rooms (around 16sqm) -Our showers have a regular size-It is correct we do not have a/c but a fan. -For Breakfast we offer a variety of cheese, sausage, pastries, bread, eggs, muesli, juices, tea, coffee etc etc. 12 per Person is a reasonable price. -Of course there is no garbage truck every moring. It comes once a week. -We recommend traveling to Munich outside of Oktoberfest to book at regular prices. We hope that we can convince you of our service next time. Please do not hesitate to inform us personally if you come to Munich again.Kind regards Your Team of Laimer Hof

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. My arrival was delayed and staff went out of their way to ensure I was able to enter after hours conveniently. Breakfast was a huge hit, as well. Very quaint and comfortable place.
Stayed 1 night in Sep 2023
Response from Tobias on 6 Oct 2023
Dear David, thank you so much for your awesome review! Looking forward to see you soon again. Tobias

8/10 Good

Emma

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Tobias on 6 Oct 2023
Dear Emma, thank you very much for your great review! See you soon again.Kind regards Tobias

6/10 Okay

Charlton, Galveston

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great location. Clean and quiet. Bed was comfortable. The only strike (and it is a big one) is the complete joke of a breakfast. All tables dirty, guests asking for towels to bus tables.l themselves. I arrived one hour before close and there was no water or milk. All food was gone. Dead wasp in the apple juice. Cold coffee. All tea -except weird flavors- was gone. I ended up eating cornflakes from a teacup with a fork. Too bad, because I left the hotel on such a down note. If I stay there again, I’d write off the breakfast and go to a cafe near the Palace.
Stayed 1 night in Sep 2023
Response from Tobias on 14 Sept 2023
Dear Charlton, thank you for your message. We are really sorry for what happend. We had a problem with our staff on that date. It was a once in a lifetime thing. It wont hapen again! In case you will visit us again, please inform me directly. Kind regards Tobias FOManager

10/10 Excellent

Melanie

Stayed 5 nights in Jul 2023
Response from Tobias on 26 Aug 2023
Liebe Melanie, vielen Dank für deine 10/10 Bewertung! Wir hoffen dich bald wieder bei uns Begrüßen zu dürfen. Team New Orly

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
It was within walking distance of public transportation. The property was farther from the city than I had hoped with limited dining options in the area. Though rooms in Europe are often small, these were tiny with very tiny bathrooms. When we’re arrived, our toilet did not flush and the desk clerk acted responded as if they knew. Maybe it was lost in translation. It was repaired while we were out in the city. The people were very pleasant and the breakfast was good.
Stayed 1 night in Jul 2023
Response from Tobias on 9 Aug 2023
Dear Cindy, our hotel was build around 150 years ago. In that time the rooms were not that big. Thank you for understandig. We hope to welcome you in the future again. Kind regards

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While our 2-day visit coincided with a heat wave ( 90F), we were very disappointed in the hotel and its amenities. The rooms reminded me of a dormitory. Small/cramped, older, small bathrooms, no A/C in the hotel and the most minimal and un-amazing breakfast of our entire week-long tour thru Germany (not even English breakfast tea bags). The hotel was in a great location though, a short walk to Schloss Nymphenburg with its expansive gardens. But be prepared for lots of walking to and from.
Stayed 2 nights in Jul 2023
Response from Tobias on 16 Jul 2023
Dear Michael, thank you for your review. Kind regards Tobias

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay!
Stayed 1 night in Jul 2023
Response from Tobias on 16 Jul 2023
Hallo Thomas, vielen lieben Dank für deine tolle Bewertung! Hoffentlich bis bald. Mit besten Grüßen Tobias

4/10 Poor

Shauna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are teeny tiny. They look nothing like the pictures. Can’t even open your suitcase (only on the bed) tiny tiny bathroom. No tub.
Stayed 1 night in May 2023
Response from Tobias on 6 Jun 2023
Dear Shauna, thank you very much for taking the time to share your experience on Expedia. It is with great regret that we can see from your evaluation that we were not able to meet your expectations of us in all areas during this stay. The constructive feedback from our guests is very important to us, because it helps us to uncover our weaknesses and to constantly improve. We apologize for the inconvenience you have described and experienced. This certainly does not correspond to the high quality standard. Your constructive feedback has already been forwarded to all relevant departments and our management, where it will be processed internally. Please do not hesitate to speak to our manager during your stay if you are dissatisfied with your room or one of our offers.

10/10 Excellent

John, Millboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at a perfect location. We walked to the palace grounds several times because it was so beautiful and accessible. The street was very quiet and the breakfast was delicious. Staff warm and helpful.
Stayed 2 nights in May 2023
Response from Tobias on 6 Jun 2023
Dear John, thank you for your 10/10 review!See you soon

10/10 Excellent

Olivia

Liked: Cleanliness, property conditions & facilities
Cute charming little hotel.
Stayed 4 nights in May 2023
Response from Tobias on 16 May 2023
Dear Olivia, thank you very much! Hope to welcome you soon again. Tobias

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At first was put off by how small the room was. There were little things like a small cabinet in the bathroom that really helped. The room was very clean and the nice staff brought coffee to our room when we asked. Quiet pretty location and could walk to the train. Loved the windows that opened different ways to let fresh air in. Except room size very nice.
Stayed 8 nights in May 2023
Response from Tobias on 13 May 2023
Dear Sue, thank you very much for your review. We are glad that you ejoyed your stay with us! Hope to see you soon again. Kind regards Tobias

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Old and quaint
Stayed 2 nights in Apr 2023
Response from Tobias on 6 May 2023
Lieber Mark, vielen Dank für Ihre Bewertung! Mit herzlichen Grüßen Tobias

6/10 Okay

Holly, North York

Travelled with partner
Liked: Cleanliness
Tiny room. We were supposed to have a desk in the room to work from. Ended up having to sit on the bed and put the laptop on the window ledge to set it up as a mock table. Yes, the bed and window were that close together Even though we were received notification before we arrived that our room had been upgraded, there is no way this was an upgrade. We stayed here because it was close to family and friends. We won't be back and we won't recommend
Stayed 2 nights in Apr 2023
Response from Tobias on 26 Apr 2023
Dear Holly, thank you for your review. We are very saddened that you could not enjoy your stay with us. Unfortunatley you have booked your room during the biggest traid fair of the year, the BAU. During that time every hotel in munich is fully booked and the the prices for the rooms are very high. If you had come to a different time, a room change would not have been a problem at all! We gurantee we can offer you a suitable room next time, if you give us another chance. Have a great dayTobias and Team

6/10 Okay

Aldo

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located in a lovely area for nice long walks. Breakfast is great and staff are helpful. Great restaurants nearby. This is an old hotel building but renovated but with no elevator. The room we had was too small for a double for two adults, with little space for luggage. The bathroom was also quite tight for toilet and shower space. No in room coffee.
Stayed 6 nights in Mar 2023
Response from Tobias on 24 Mar 2023
Dear Aldo, thank you for your review. For future bookings, we recommend our triple room if you need more space. We wish you a great day, and hope to see you next time again! Tobias

2/10 Terrible

Dennis

Disliked: Staff & service
Do not book this hotel its AWFUL and nothing like the pictures on their website. The rooms are very small and its more like a workmans hostel. We were supposed to stay over Christmas 2022 but took one look at the rooms and didnt stay . Their website is a complete fairytale
Stayed 8 nights in Dec 2022
Response from Tobias on 7 Jan 2023
Dear Mr and Mrs. Carter, thank you very much for your valuable time to share your experience.We would like to apologize for the inconveniences you had and are truly sorry to read that the room was not up to your expectations. Please rest assured that we take all our guests’ feedback very seriously. Best wishes.

4/10 Poor

Cara, Seattle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet neighborhood with free parking BUT, the room was dark, dank and not clean. There were bugs on the walls, dirty glasses in the bathroom, and a broken window and shower door, and a very uncomfortable bed! Expedia VIP status was not recognized and when we asked about a different room we were told by the desk attendant that we should stay elsewhere next time. Well that’s my recommendation for future guests also!
Response from Tobias on 7 Jan 2023
Dear Cara, thank you very much for taking the time to share your impressions regarding your recent stay at Hotel Laimer Hof. We deeply regret to learn that we were not able to provide you with the excellent services Laimer Hof is renowned for. We would have loved to get the opportunity to take care regarding your discomfort after you have check in. You already booked the highest category the 3-bed room, so we could not upgrade you, but we could have showed you other 3-bed rooms. It would be our pleasure to welcome you back in the hopefully not too distant future to restore your faith in our services. Best wishes.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful and friendly. The room was very clean. Our room was tiny though. The shower was so small it hard to turn even raise your arms to wash your hair. The area felt safe and was walkable to several restaurants.
Response from Tobias on 3 Jan 2023
Dear Jennifer, thank you so much for your review. If you visit us again, let us know! We will show you bigger rooms. Kind regards Tobias

4/10 Poor

Ioannis, Cary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty fridge. Otherwise, property was OK. 3.5 rating does not reflect the codition of the property. It looks more like a "pansion" than a hotel
Stayed 3 nights in Dec 2022
Response from Tobias on 12 Dec 2022
Dear Ioannis, thank you for your review. We will get back to the housekeeping to improve our service. For some guest who are used to modern hotels, the hotel seems to look a bit old. But thats only because we want to keep the classic look ot the 140 years hold "castle". Kind regards Tobias

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Tobias on 4 Dec 2022
Dear Tomasz, thank you so much for your review! We hope to see you soon again Tobias

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The place had a bed and breakfast vibe. The property has a few nice restaurants within walking distance. Would highly recommend for anyone looking for a nice, peaceful place to stay.
Stayed 4 nights in Sep 2022
Response from Tobias on 29 Oct 2022
Dear Mary, thank you so much for your nice words! Hope to welcome you soon again. Kind regards Tobias

10/10 Excellent

Mukund

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice neighborhood property. A couple of nice restaurants within walking distance. The beautiful Hirschgarten garden is within walking distance. Rooms are a bit small and lack amenities such as coffee machine/tea kettle but if we ask the front desk they oblige. Staff is extremely pleasant and hospitable! All in all a very pleasant stay! Will stay again whether it is for business or pleasure
Stayed 5 nights in Sep 2022
Response from Tobias on 29 Oct 2022
Dear Mukund, thank you so much for your nice words! We would love to welcome you soon again. Kind regards Tobias

8/10 Good

Bruce, Grand Junction

Travelled with partner
Liked: Staff & service, property conditions & facilities
No air conditioning so you must leave windows open, then the house behind has a motion detecting light that turns on and off all night!
Stayed 3 nights in Aug 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a lovely hotel in a quiet and nice neighborhood. We walked to s bahn station and it’s only a few stops to downtown without changing trains. The young lady who helped us at check in was especially friendly and helpful. Recommend
Stayed 2 nights in Aug 2022

10/10 Excellent

Robin, Warrenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Staff was so nice and helpful. The apartment was spacious and comfortably accommodated six people.
Stayed 1 night in Aug 2022

4/10 Poor

Abdalla

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The overall experience at this ‘VIP’ property was really disappointing. When we asked about the free room upgrade we are apparently entitled to as VIP Expedia members we were told we would have to pay extra. The room itself was fairly disappointing and in need of updating. It was missing things such as a safe, a full length mirror, in room tea and coffee facilities and AC (the AC I can understand though as this is Europe and the building is old). The bed was made with only one flat pillow per person. One day when we arrived back at our room we had no towels and had to ask for them. Also no still (only sparkling) bottled water was available which just seemed like a bit of an oversight. In general, it seems this hotel could benefit from paying better attention to small details that really make or break a stay. Definitely not VIP.
Stayed 2 nights in Jul 2022
Response from Laimer Hof on 28 Aug 2022
Dear Abdalla, thank you for your review. We are really sorry that you could not enjoy your stay as you wished. We continue to work on constantly improving ourselves. Kind regards Your Team of Laimer Hof

2/10 Terrible

Han

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Tobias on 28 Aug 2022
Lieber Thomas, vielen Dank für Ihre gute Bewertung. Wir hoffen Sie bald wieder Willkommen heißen zu dürfen. Mit besten Grüßen

10/10 Excellent

Nuno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room in a great and quiet location
Stayed 2 nights in Jul 2022
Response from Tobias on 28 Aug 2022
Dear Nuno, thank you for you awesome review. Looking forward to welcome you soon again. Kind regards

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Tobias on 28 Aug 2022
Lieber Paul, vielen Dank für Ihre großartige Bewertung. Wir würden uns freuen wenn Sie bei Ihrem nächsten Aufethalt in Müchen uns wieder beehren würden. Mit herzlichen Grüßen

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location away from the main city but close to public transportation.
Stayed 2 nights in Jul 2022
Response from Tobias on 28 Aug 2022
Dear Edmund, thank you for your nice review. We hope to welcome you soon again. Kind regards

10/10 Excellent

Mark, Cornelius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. Great breakfast as well. However, the main reason we chose this hotel was the location. Right next to the palace. Easy 5 min walk through around the corner and you are in the palace park very close to one of the park ground small palaces. Great location. Also within easy walking distance of a few restaurants and ice cream.
Stayed 1 night in Jun 2022

10/10 Excellent

Gardi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great value!
Stayed 1 night in Jun 2022

10/10 Excellent

Marcell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people; breakfast made to order; close to bus, which made it easy, although it was far from old town area.
Stayed 3 nights in Jun 2022

2/10 Terrible

Maria Isabel

Stayed 1 night in Jun 2022
Response from Tobias Steinle on 8 Jun 2022
Liebe Frau Maria Isabel, vielen Dank für Ihre Bewertung. Gerne würden wir erfahren wie wir zukünftige unseren Service verbessern können. Lassen Sie uns gerne jederzeit ein mail zukommen. Mit herzlichen Grüßen Tobias Steinle

10/10 Excellent

robert

Stayed 2 nights in Jun 2022

10/10 Excellent

Parminder, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

DAN, ROSEBURG

Travelled with family
Liked: Staff & service, amenities
Nice old restored building Wonderful staff No elevator and no parking on site Fantastic breakfast but it is not included even though Travelocity said it was I would definitely come back
Stayed 4 nights in May 2022

10/10 Excellent

Brenda M, Highgate Ct.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place quiet and clean
Stayed 2 nights in May 2022

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
BD trip to München
Some narrow streets make parking the car difficult, however found one of their free guest spots, great. Room somewhat tiny bit overall ok. Breakfast and service where pretty good.
Stayed 1 night in Apr 2022
Response from Tobias on 12 Apr 2022
Dear Gerhard, thank you for your stay with us! We are looking forward to welcome you again! Best regards

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in quiet neighborhood, I really enjoyed relaxing. Also breakfast was great
Stayed 2 nights in Mar 2022
Response from Tobias on 12 Apr 2022
Dear Jackie, thank you for your stay with us! And thank you for you nice words! We are looking forward to welcome you again. Best regards