Dear Tim, On behalf of our team at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.At your service,Tanya Brown,General Manager

Dear Felicia, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 while you were here for Mother's day and for this outstanding review. It is nice to know we exceeded your expectations and that you enjoyed your stay. We are also thrilled you loved our refreshing pool and delicious breakfast. It was a pleasure having you and your family as our guests, and we look forward to welcoming you again soon.At your service,Tanya BrownGeneral Manager

Dear Angelique, Thank you for allowing us to host your recent visit to the city. Our first priority is customer satisfaction; therefore, we sincerely regret that this was not your experience. We are disappointed to learn of the multiple issues you had in your room as well as we genuinely regret not meeting your expectations with our services. We completely understand your frustration and the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.At your service,Tanya BrownGeneral Manager

Dear Donald, Thank you for returning to Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy our location and hot brekfast. We are also happy that you found us to be of good value. We appreciate you sharing your feedback and love knowing you will return soon.At your service,Tanya BrownGeneral Manager

Dear Keely, Thank you for sharing a nice rating of your experience at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon. At your service, Tanya Brown General Manager

Dear Michael, Thank you for taking the time to review your stay with us. We always want our guests to leave with a favorable impression of our hotel; therefore, we truly apologize for not meeting your expectations. We are very sorry for the inconvenience you encountered with your room as well as with the charges on your card. We completely understand the frustration you must have experienced. We assure you this will be looked into and addressed. We would be grateful for your patience and understanding during this time. We hope you will give us another chance to provide you with the flawless hospitality we are known for.Tanya BrownGeneral Manager

Dear Lauren, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, and we look forward to welcoming you back soon.At your service,Earl CollinsGeneral Manager

Dear Tamara, Thank you for sharing the nice rating about your experience at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.At your service,Earl CollinsGeneral Manager

Dear Guest, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.At your service,Earl CollinsGeneral Manager

Dear William, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. At your service,Earl CollinsGeneral Manager

Dear Mark, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, and we look forward to welcoming you again soon.At your service,Earl CollinsGeneral Manager

Dear James, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. Thank you again for all of your great feedback. We look forward to your next stay! At your service,Earl CollinsGeneral Manager

Dear Amy, Thank you for taking the time to evaluate our hotel. We deeply regret the discomfort caused by the discrepancy in the room assignment and the cleanliness issues you came across. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We are also very disappointed to learn that you did not receive the hospitality you deserve and that we strive to provide each and every guest. We would welcome the opportunity to speak with you further about this if you would like to contact us. Please accept our sincere apologies, and we look forward to hearing from you.Sincerely,Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 Team

Dear Gilbert, Thank you for the kind review. We were delighted to read how much you enjoyed your stay and that our devoted front desk staff took excellent care of you. We will be sure to share your comments with them. It was our pleasure hosting you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We look forward to seeing you again soon.At your service,Earl CollinsGeneral Manager

Dear Mikayla, Thank you for the feedback. While we are glad you had an overall enjoyable stay, we sincerely apologize for the cleanliness as well as maintenance issues you encountered and for your disappointment with the condition of our pool area. We certainly understand the frustration you must have felt and are grateful for your patience in these matters. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again; we hope to have the opportunity to welcome you back in the future for the exceptional accommodations and amenities you deserve.At your service,Earl CollinsGeneral Manager

Dear Jill, Thank you for the candid feedback. We sincerely apologize for some unpleasant experience you had with our front desk associates. We certainly understand the frustration it may have caused and appreciate your patience in this matter. We will share your remarks with our team to ensure they focus on providing warm and genuine service to our guests. Thank you again; we hope to welcome you back to provide you with the exceptional hospitality you deserve.At your service,Earl CollinsGeneral Manager

Dear Gregory, It is wonderful to know you enjoyed everything about your time at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.At your service,Earl CollinsGeneral Manager

Dear Frances, Thank you for your continued patronage, and we sincerely appreciate your loyalty. We are glad we continually strive to provide you with an exceptional experience and that in your recent stay, our well-kept property and courteous associates met your expectations. It is also good to see that you liked our complimentary parking. Thank you again for being our guest; we look forward to welcoming you back soon.At your service,Earl CollinsGeneral Manager

Dear Colleen, We are delighted to know that you thoroughly enjoyed your stay; we love to make our guests feel right at home. Thank you for all of your generous compliments, and we look forward to having the pleasure of welcoming you to Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 again soon.At your service,Earl CollinsGeneral Manager

Dear Noel, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and for your kind review. We are glad had a pleasant experience and that our well-kept property and courteous associates met your expectations. It is great that you enjoyed our delightful breakfast. Thank you again; we look forward to your next visit.At your service,Earl CollinsGeneral Manager

Dear David A, We want to thank you for choosing to stay with us at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.At your service,Earl CollinsGeneral Manager

Dear Suzanne, Thank you for choosing to stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and for the feedback. We are glad to know that you liked our well-kept property and that you enjoyed your overall time here. However, we are sorry for the housekeeping shortfalls you experienced while here and have shared your comments with the appropriate team as we are continually striving for ways to improve. We are grateful for your patience and look forward to welcoming you again.At your service,Earl Collins,General Manager

Dear Carrie, We are happy you chose Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.At your service,Earl Collins,General Manager

Dear Gurmeet, Thank you for writing a review of your time at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. Thank you for mentioning how much our convenient location combined with our immaculate accommodations provided you with a revitalizing experience. We hope to welcome you back soon and wish you all the best with your travels. At your service,Earl CollinsGeneral Manager

Dear Phillip, Thank you for the high rating. We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We'd love to host you again someday for yet another unforgettable visit.At your service,Earl CollinsGeneral Manager

Dear Stephen, Thank you for writing a review about your stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We are glad our associates exceeded your expectations and that you enjoyed our clean property. It was a pleasure serving you, and we look forward to your return visit. At your service, Earl Collins General Manager

Dear Earl, Thank you for the wonderful review. We are so glad our location worked well for you and that you appreciated being so close to the Historic Charleston District Isle of Palms and Sullivans Island. Thank you for being our guest. We look forward to your next visit at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17.At your service,Earl CollinsGeneral Manager

Dear James, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and for the high rating. We are glad that you liked our location and our spotless property. We also enjoyed reading your comments about the excellent hospitality you received from our associates, and we are delighted to have exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. All the best.At your service,Earl CollinsGeneral Manager

Dear Barbara, Thank you for taking the time to share your thoughts on your recent stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. Your comments on the tranquility and comfort of your room, alongside the quality of our breakfast offerings, are greatly appreciated. Our team is thrilled to know we succeeded in providing an environment that met your expectations. It was our pleasure to have you as our guest, and we eagerly await your return for another memorable visit.At your service,Earl CollinsGeneral Manager

Dear Drucell, We are happy you chose Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.At your service,Earl CollinsGeneral Manager

Dear John, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.At your service,Earl CollinsGeneral Manager

Dear Tanya, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, and we look forward to welcoming you back soon.At your service,Earl CollinsGeneral Manager

Dear Ramiro, Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that the front desk associate at check-in was nice and welcoming, and we appreciate your positive comments about the room design. However, we sincerely apologize for the issues you encountered. Your feedback about the bathroom concerns and the presence of a roach is deeply concerning, and we want to assure you that this does not meet our service standards. We take your comments seriously, and we will share these matters with our team to ensure improvements are made. We are also sorry for the behavior of our breakfast associate, and we will share your comments with the appropriate individuals. Once again, please accept our apologies for the inconvenience caused, and we hope to have the opportunity to regain your trust during a future stay. Thank you for bringing these matters to our attention.At your service,Earl CollinsGeneral Manager

Dear Eric, Thank you for sharing your experience with us. We are pleased to know that you had an overall good stay and appreciated our great location and cleanliness. It is wonderful to hear that you found the beds comfortable. Regarding the bathroom, we value your feedback about the tub, and we will certainly consider this as we aim to enhance our guests' experience. We appreciate your insights on your stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, an IHG Hotel, and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.At your service,Earl Collins,General Manager

Dear Donald, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, an IHG Hotel. We look forward to your return and wish you all the best with your future travels.At your service,Earl Collins,General Manager

Dear Tammy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, an IHG Hotel.At your service,Earl CollinsGeneral Manager

Dear Emily, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 soon!At your service,Earl CollinsGeneral Manager

Dear Kerry, We are delighted you had an outstanding stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.At your service,Earl CollinsGeneral Manager

Dear Susan, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.At your service,Earl CollinsGeneral Manager

Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17; we hope to see you again soon. At your service,Earl CollinsGeneral Manager

Dear Eliabeth, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We hope to have the pleasure of doing so again on your next visit to the area.At your service,Earl CollinsGeneral Manager

Dear Alex, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Express & Suites Charleston NE Mt Pleasant US17.At your service,Earl CollinsGeneral Manager

Dear Justin, Thank you for being our guest at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and for the feedback. We are glad to know you were pleased with our ideal location and comfortable accommodations. We are also happy that you found us to be of great value. We are grateful for your comments and look forward to welcoming you again.At your service,Earl Collins,General Manager

Dear Rory, Thank you for your recent stay at the Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again soon. At your service,Earl CollinsGeneral Manager

Dear M. Sasi, It is wonderful to know you enjoyed everything about your time at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.At your service,Earl CollinsGeneral Manager

Dear Valued Guest, It was a pleasure to read your generous review of Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We are delighted you enjoyed every aspect of your stay with us. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit!At your service,Earl CollinsGeneral Manager

Dear Francisco, Thank you for choosing Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 and sharing your feedback. We are delighted to hear that you enjoyed our convenient location, attentive service at the front desk, and delicious breakfast offerings. We look forward to welcoming you back in the future.At your service,Earl Collins,General Manager

Dear Saima, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, and we look forward to welcoming you back soon. At your service,Earl Collins,General Manager

Dear Bobbie, Thank you for returning to Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. The highest compliment we can receive is a guest who keeps coming back time after time. We are so glad you continue to enjoy our hospitality, comfortable beds, and our amenities. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Happy Holidays and Happy New Year.At your service,Earl CollinsGeneral Manager

Dear Dennis, Thank you for staying at our hotel and for sharing your observations. We are sorry you had some service issues in your room. We aim to exceed our guest's expectations, so we're sorry we fell short of this during your visit. We have shared these concerns with our team to ensure they are not repeated. Please know that what you experienced is not typical, and we would love for you to give us another chance to make it up to you. Thanks for staying with us, and we look forward to your next visit.At your service,Earl CollinsGeneral Manager