The desk staff was wonderful! We have a one-year-old in tow and requested an early check-in. They instantly accommodated us! The lady and gentleman there were extremely helpful, professional, and thorough, too. Friendly, also - we saw the man on the street later and he was very friendly.
Hotel is super nice. The room is impeccable (though the night light is waaay too bright), and this is very centrally located.
Highest, highest marks!