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The only thing I didn’t like was that the room was too hot and we were not able to turn the A/C on.
Magaly
Stayed 4 nights in Apr 2024
10/10 Excellent
Johnell, tinton falls
16 Apr 2024
Johnell
Stayed 1 night in Jan 2024
8/10 Good
Mimi
Travelled with family
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The room was clean. However the rooms and bathrooms need to be updated. They were clean but were extremely dated and so, looked filthy. It was OK for one night.
The location was great, staff friendly and helpful, but bathrooms couldn't flush. I called 3 times and sent the same guy up. When i went to the receptionist, the gentleman told me that because of the age of the building, all the bathrooms are in the same conditions.
Nice classic hotel the rooms are not mordern and if your on the roadside the train and cars make a lot of noise. The treadmills and other machines in the gym don’t work and neither does the phone in the gym to call anyone. The keycard fails after using it once. The hotel staff are lovely though, very helpful. A complimentary coffee and croissant is not too much to ask and the staff are keen to guide about the city.
Aga
Stayed 3 nights in Sep 2022
8/10 Good
Innokentiy, Boston
Travelled with partner
29 Oct 2022
Liked: Cleanliness, staff & service, amenities
Great location and superb services. But the hotel itself requires renovation.
Definitely an older hotel, but more along the lines of characteristically charming. It was a last minute stay and was lovely. Private parking area a huge bonus! Staff were extremely helpful and friendly.
Best outdoor area with an amazing breakfast and dinner ambience. Must say the staff were always super polite and efficient! Would stay here again for sure if im ever back in Milan
Enjoyed my stay with a room overlooking the gardens in the back....don't think I would appreciate the hotel as much without this bonus view. The vast garden is a huge plus and you can spend time there all day long....only negative comment is the continuous drone of meaningless music....they might consider playing soft classical in the morning, jazz in the afternoon etc. instead of the endless same-level pop.
Old uncared on the process of renovation. Breakfast was very disappointing stale croissant, ever came across in italy. the hotel garden was the only good thing about the hotel. will not go back ever.
Paolo
Stayed 3 nights in May 2022
6/10 Okay
Kang
Travelled with family, Travelled with group
1 Jun 2022
Liked: Cleanliness, staff & service
Convenience of the location. The hotel is old. Bath room is tiny.
Amazing and loved their service from breakfast to airport transfer service to the comfort and convenience of the location all 5* thank you for having us.
The staff was amazing. Great location. Would like to see coffee maker and microwave in room though
Kathleen
Stayed 6 nights in Jan 2022
Response from Marianna Karystinou on 21 Jan 2022
We would like to thank you for your kind words and we are glad that you enjoyed your stay with us!
Please note that a lot of things have changed due to covid restrictions and the amenities and devices in the room are some of these things as well. Nevertheless, we could always provide you upon request. ( referring to the coffee machine, as we did not have any microwave in the rooms in general).
We would be more than happy to accommodate you again in the near future and hopefully under better circumstances!
Looking forward to welcoming you back!
We were back to the Sheraton after 6 years as this is a great location at Porta Venezia, just a 15min walk to Duomo. Also the staff is amazing and helpful. They put us in one of the largest rooms of the category, much better than last time. They also recommend and made reservation at the nearby Maruzzella restaurant which was lovely and we went there twice. The bathroom would need some update. Would love to be back one day again. Thanks for having us,
We stayed for a week on our trip to Milan. This hotel was a great choice. It is convenient for both walking and close to public transportation. It was great to see daily housekeeping. The restaurant offers a great aperitivo! Staff was super nice. Room was large and the bathroom was nice