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Reviews of Radisson Blu Hotel, Milan

4 out of 5
Radisson Blu Hotel, Milan
Via Villapizzone 24, Milan, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 1000 reviews" "
Rating 8 - Good. 410 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maurizio, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Raffaele Ruffolo on 29 Jan 2024
Dear Maurizio,thank you for being our guest of the Radisson Blu Milan!We are pleased that we could provide you with a gratifying stay, and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service.We look forward to hosting you in the near future.Warm regards,Stefano MiccoliGeneral Manager

10/10 Excellent

Paul

Stayed 3 nights in Dec 2023
Response from Raffaele Ruffolo on 30 Dec 2023
Dear Paul,Thanks for reviewing your stay at the Radisson Blu Milan! It’s great to see everything we have to offer left you with a remarkable impression of our hotel.We look forward to having you as our guest again whenever you are back here.Warm regards,Stefano MiccoliGeneral Manager

10/10 Excellent

simona

Stayed 3 nights in Nov 2023
Response from Raffaele Ruffolo on 29 Jan 2024
Dear Simona,thank you for being our guest of the Radisson Blu Milan!We are pleased that we could provide you with a gratifying stay, and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service.We look forward to hosting you in the near future.Warm regards,Stefano MiccoliGeneral Manager

6/10 Okay

Samia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at the restaurant not good
I was disappointed when i haf dinner at their restaurant twice it wasn't tasteful The room was nice amd spacious
Stayed 2 nights in Sep 2023
Response from Raffaele Ruffolo on 6 Nov 2023
Dear Samia,Thank you for your recent stay and for the personal review.Your feedback following your recent stay has been shared with the team to ensure that all our guest always receive a warm and personal hotel experience, I would like to sincerely apologise if this was not the case on this occasion and wish to re-assure you that this is not the norm.We do hope that, despite your recent experience, you will decide to return to stay at The Radisson Blu Milan, so we may have another chance to deliver you memorable experience.Kind Regards,Stefano MiccoliGeneral Manager

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Raffaele Ruffolo on 6 Nov 2023
Dear Colin,thank you for being our guest of the Radisson Blu Milan!We look forward to hosting you in the near future.Warm regards,Stefano MiccoliGeneral Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Paige, Chaska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ideale per ogni occasione su Milano
Ottima struttura e personale di alto livello. Camere ampie e pulite, ristorante sorprendente. Distanze comode e accessibili per aeroporti, stazione centrale o centro. Tornerò
Stayed 1 night in Jun 2023

10/10 Excellent

Abner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

10/10 Excellent

Omar Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new, good looking
Stayed 1 night in May 2023

10/10 Excellent

Bunmi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The large bathroom
Stayed 2 nights in May 2023

8/10 Good

Aurora

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was absolutely great! But the second floor, where we stayed smelled HORRIBLE
Stayed 2 nights in Feb 2023
Response from Raffaele Ruffolo on 2 Mar 2023
Dear Aurora,Thank you for your recent stay and for the personal review.Your feedback following your recent stay has been shared with the team to ensure that all our guest always receive a warm and personal hotel experience, I would like to sincerely apologise if this was not the case on this occasion and wish to re-assure you that this is not the norm.We do hope that, despite your recent experience, you will decide to return to stay at The Radisson Blu Milan, so we may have another chance to deliver you memorable experience.Kind Regards,Stefano MiccoliGeneral Manager

10/10 Excellent

Eli

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean. modern. good food at restaurant. Great service. On the negative side: One elevator was not working the whole week. This led to much load on the other elevators and long waiting times.
Stayed 5 nights in Feb 2023
Response from Raffaele Ruffolo on 24 Feb 2023
Dear Eli,thank you for your very kind words and for taking the time to write such a positive review of your stay at the Radisson Blu Milan!We were truly delighted you chose to stay with us during your Milan visit. At the Radisson Blu Milan we are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience, so I was very pleased to read your kind comments about our team members.We very much look forward to welcoming you back into our property again when your travels bring you back to Milan.Warm Regards,Stefano MiccoliGeneral Manager

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Raffaele Ruffolo on 28 Mar 2023
Dear Eli,thank you for being our guest of the Radisson Blu Milan!We are pleased that we could provide you with a gratifying stay, and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service.We look forward to hosting you in the near future.Warm regards,Stefano MiccoliGeneral Manager

6/10 Okay

jonas

Liked: Cleanliness, amenities

10/10 Excellent

Snehal

Stayed 1 night in Sep 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ss
Stayed 4 nights in Oct 2021

4/10 Poor

Marco

Disliked: Staff & service
Purtroppo al check in c'era un solo receptionist che gestiva i clienti al desk, rispondeva alle telefonate interne ed esterne.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very nice accommodations!
Great service at this Radisson!
Stayed 3 nights in Feb 2021
Response from Marco Scola, General Manager on 15 Feb 2021
Thank you for staying at Radisson Blu Milan and for taking the time to communicate your feedback regarding your recent stay with us. We are delighted to hear you enjoyed our hotel and our friendly and helpful staff. Thank you for your positive feedback and we hope to welcome you back soon! Best regards. Marco Scola, General Manager

10/10 Excellent

Jarno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were helpful and friendly throughout our stay. Room large and comfortable. Restaurant meal we had was perfect. Easy to get to and from town on tram route 12.
Stayed 4 nights in Feb 2020
Response from Marco Scola on 18 Mar 2020
Dear Guest, It’s great to hear such a feed-back from you. We hope to welcoming you again here at the Radisson Blu Hotel Milan! Warm regards, Marco Scola General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent. Location could be better if you are looking for quick access to tourist areas. Great price.
Stayed 4 nights in Feb 2020
Response from Marco Scola on 26 Feb 2020
Dear Guest, Thank you so much for rating your experience with us. We look forward to welcoming you again here at Radisson Blu Milan. Best regards, Marco Scola General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, Modern, Comfortable, Close to the Polytechnic of Milan and two nearby train stations.
Stayed 7 nights in Jan 2020
Response from Marco Scola on 12 Feb 2020
Dear Guest, Thank you so much for rating your experience with us. We hope to welcome you again here at the Radisson Blu Hotel Milan. Warm regards, Marco Scola General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Marco Scola on 12 Feb 2020
Dear Guest, Thank you so much for rating your experience with us. We hope to welcome you again here at the Radisson Blu Hotel Milan. Warm regards, Marco Scola General Manager

10/10 Excellent

Dan&Liz, Eau Claire, Wisconsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with friendly staff and very clean rooms. It was very well maintained and they were helpful in helping us navigate the city. The breakfast was very good and the had a lot of varieties of food to choose from. Our dinner in the restaurant was excellent and the service was outstanding.
Stayed 1 night in Jan 2020
Response from Marco Scola on 12 Feb 2020
Dear Guest, Thank you so much for rating your experience with us. We hope to welcome you again here at the Radisson Blu Hotel Milan. Warm regards, Marco Scola General Manager

6/10 Okay

Ronit

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Response from Marco Scola on 23 Dec 2019
Dear Guest, Thank you so much for rating your experience with us. We look forward to welcoming you again here at the Radisson Blu Milan. Best regards, Marco Scola General Manager

6/10 Okay

Ross

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Marco Scola on 10 Nov 2019
Dear Guest, Thank you very much for choosing our hotel. We hope to welcome you again here at the Radisson Blu Hotel Milan! Warm regards, Marco Scola General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Marco Scola on 31 Oct 2019
Dear Guest, Thank you so much for your review. We look forward to welcoming you again here at the Radisson Blu Milan. Best regards, Marco Scola General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Marco Scola on 31 Oct 2019
Dear Guest, Thank you so much for your review. We look forward to welcoming you again here at the Radisson Blu Milan. Best regards, Marco Scola General Manager

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room wasn’t spacious enough for 3 people , service was disappointing , breakfast was the same always with few options and room lightings was awful we could barely see each other . I won’t certainly go back there
Stayed 9 nights in Oct 2019
Response from Marco Scola on 4 Nov 2019
Dear Guest, thank you for rating your experience with us. We are glad to know that you enjoyed your stay here. We look forward to welcoming you again. Best regards, Marco Scola General Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2019
Response from Marco Scola on 24 Oct 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. I hope we get the chance to host you again at Radisson Blu Milan. Best regards, Marco Scola General Manager

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The tv in the room did not work properly it kept going off line and unusable
Stayed 2 nights in Oct 2019
Response from Marco Scola on 24 Oct 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. I hope we get the chance to host you again at Radisson Blu Milan. Best regards, Marco Scola General Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019
Response from Marco Scola on 24 Oct 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. I hope we get the chance to host you again at Radisson Blu Milan. Best regards, Marco Scola General Manager

10/10 Excellent

Jordon, Milan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. The staff are really helpful and will try to accommodate all requests. Although the hotel is located away from Central, transportation routes are easily accessible. Can’t fault the hotel overall.
Stayed 3 nights in Oct 2019
Response from Marco Scola General Manager on 14 Oct 2019
Dear Guest, thank you so much for your feed-back. We are pleased to hear that you had a great experience with us. We look forward to welcoming you again. Best regards, Marco Scola General Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Marco Scola General Manager on 14 Oct 2019
Dear David, thank you so much for your feedback. We are pleased to hear that you had a great experience with us. We look forward to welcoming you again. Best regards, Marco Scola General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staying
Stayed 2 nights in Oct 2019
Response from Marco Scola General Manager on 10 Oct 2019
Dear Guest, Thank you so much for your nice review. We look forward to welcoming you again here in Milan. Best regards,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Marco Scola General Manager on 7 Oct 2019
Dear Rebecca, Thank you so much for reviewing your stay. We look forward to welcoming you again here in Milan. Best regards, Marco Scola General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. We look forward to welcoming you again at the Radisson Blu Milan. Best regards, Marco Scola General Manager

8/10 Good

Glenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. We look forward to welcoming you again at the Radisson Blu Milan. Best regards, Marco Scola General Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff are all courteous and professional.
Stayed 1 night in Sep 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. We look forward to welcoming you again at the Radisson Blu Milan. Best regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s v modern. Unusual art work. Open feeling. Really nice dining room / enjoyed a dinner there an amazing breakfast .
Stayed 1 night in Sep 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. We look forward to welcoming you again at the Radisson Blu Milan. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. We look forward to welcoming you again at the Radisson Blu Milan. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautifully designed No bathrobes or slippers as I’ve had at every other Radisson Blu coffee sachets not replenished Insufficient shower gel Very slow service in the restaurant Helpful reception staff
Stayed 2 nights in Sep 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, We were sorry to read about your unfortunate experience in our hotel. This is certainly not up to our usual level of service and facilities. We look forward to welcoming you again at the Radisson Blu Milan. Best regards, Marco Scola General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pool and sauna. Also had an English news channel and a very nice breakfast.
Stayed 1 night in Aug 2019
Response from Marco Scola General Manager on 23 Sept 2019
Dear Guest, Thank you so much for taking the time to review your stay with us. We look forward to welcoming you again at the Radisson Blu Milan. Best regards, Marco Scola General Manager

8/10 Good

Verified traveller

Stayed 8 nights in Jul 2019
Response from Marco Scola on 25 Jul 2019
Dear Guest, thank you for rating us! We hope to get the chance to welcome you again in the near future. Warm regards, Marco Scola General Manager

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from Marco Scola on 24 Jul 2019
Dear Guest, thank you for rating us 5 stars! We hope to get the chance to welcome you again in the near future. Warm regards, Marco Scola General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Marco Scola on 23 Jul 2019
Dear Guest, thank you for rating us 5 stars! We hope to get the chance to welcome you again in the near future. Warm regards, Marco Scola General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the tram and metro, only downside is not a lot of local bars or bistros
Stayed 4 nights in Jul 2019
Response from Marco Scola on 19 Jul 2019
Dear Guest, thank you for sharing your experience with us. We are very happy you had a nice stay at Radisson Blu Milan and enjoyed your time here. We hope to welcome you again in the near future. Warm regards, Marco Scola General Manager