Panoramic Suite, 1 Bedroom | Terrace/patio

Reviews of Hotel Mentana - by R Collection Hotels

4 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 226 reviews" "
Rating 8 - Good. 100 out of 226 reviews" "
Rating 6 - Okay. 49 out of 226 reviews" "
Rating 4 - Poor. 16 out of 226 reviews" "
Rating 2 - Terrible. 4 out of 226 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kareem

Liked: Cleanliness
Stayed 4 nights in Nov 2023
Response from PP on 17 Jan 2024
Dear Guest,Thank you for sharing your experience at Hotel Mentana Milano by R Collection Hotels with us. We will take note of your comments as our guests comfort is essential for us. We really hope to welcome you back here on your next stay in MilanKind Regards Pierangelo PireddaManager

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel with nice amenities. The staff was kind and multilingual, and the breakfast was good.
Stayed 1 night in Oct 2023
Response from Veronica Front Desk Agent on 31 Oct 2023
Dear Vincent, We are very glad to hear that you had a great time at Hotel Mentana Milano by R Collection Hotels! Our guests are our main priority! We hope to welcome you back on your next trip to Milan! Wish you all the best! Veronica Front Desk Agent

10/10 Excellent

Viviana

Travelled with family
Excellent attention
Stayed 4 nights in Jun 2023
Response from Veronica on 30 Jun 2023
Gentile Viviana,Grazie per la sua recensione positiva!Speriamo di poterla riavere presto tra i nostri ospiti!Buona giornata!VeronicaFront Desk Agent

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should be included in all night rates. Not a cheap hotel to don’t have breakfast included.
Stayed 2 nights in Jun 2023
Response from Direttore on 20 Jun 2023
Dear Guest, Thank you for sharing your experience at Hotel Mentana Milano by R Collection Hotels with us! We will take note of your comments as our guests comfort is essential for us. We really hope to welcome you back here on your next stay in Milan! Kind

10/10 Excellent

Javed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Center of the city
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
nice location, 10 min away from nearest metro. rooms did have a smokey smell
Stayed 1 night in Sep 2022

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities
So far everything is very good. Location is good , service es excellent. Room big and clean 😊
Stayed 1 night in Sep 2022

10/10 Excellent

NOAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, we had a very good time.
Stayed 4 nights in Aug 2022

10/10 Excellent

Dan

Stayed 1 night in Jun 2022

6/10 Okay

Anella

Stayed 1 night in Jul 2022

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and provide excellent customer service. Location is excellent and central to many atteactions nearby.
Stayed 13 nights in May 2022
Response from Pierangelo on 5 Jul 2022
Dear Myrna, We very much appreciate your comments regarding your stay at the Hotel Mentana by R Collection Hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Hotel was good value for the area, location convenient, staff really helpful and friendly, breakfast adequate but within reach of cafes and restaurants. Would stay again.
Stayed 2 nights in Nov 2021

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast needs to be vastly improved, seemed a bit expensive for room size and amenities provided. The staff were very pleasant and helpful.
Stayed 2 nights in Sep 2021

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionists were helpful and friendly
Stayed 1 night in Jan 2020
Response from Gianfranco on 3 Feb 2020
Dear Guest, Thank You so much for your valuable opinion and for sharing your experience at the Mentana Hotel. We are delighted that you have enjoyed your stay. We really hope to welcoming you back in our property. Wishing You a wonderful day. Kindest regards. Gianfranco Front Desk

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quiet. We had a wonderful view of a small plaza. Staff members were friendly and professional. We only stayed one night because of our flight schedule, but we would have been happy to stay longer.
Stayed 1 night in Oct 2019
Response from BRISILDA on 6 Feb 2020
Thank you for having found time to share your experience with us. Looking forward to welcoming you back in Hotel Mentana. Kind Regards, Brisilda Front Desk

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2019
Response from Brisilda on 10 Sept 2019
Thank you for having found time to share your experience with us. Looking forward to welcoming you back in Hotel Mentana. Kind Regards, Brisilda Front Desk

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan Get-Away
Wonderful Boutique hotel. Cozy and in nice location. Great service.
Stayed 1 night in Aug 2019
Response from Brisilda on 27 Aug 2019
Dear Guest, Thank you so much for your valuable opinion. We hope to welcoming you again in the near future in our hotel. Kind Regards, Brisilda Front Desk

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night in Italy
The hotel is in a quiet area just a short walk from main streets with shopping, food, etc. It was very clean and comfortable. I would recommend it to friends.
Stayed 1 night in Aug 2019
Response from Brisilda on 27 Aug 2019
Dear Guest, Thank you so much for having found some time to share your experience in Hotel Mentana. We look forward to hosting you again in the near future in our property.Kind regards,Brisilda Front desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located. just a few minutes from the duomo
Stayed 1 night in Aug 2019
Response from Brisilda on 27 Aug 2019
Dear Guest, Thank you some much for sharing your experience in our hotel. We are really glad that you have enjoyed yur stay in Hotel Mentana. We look forward to welcoming you again in our property. Kind Regards, Brisilda Front Desk

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Brisilda on 10 Sept 2019
Thank you for having found time to share your experience with us. Looking forward to welcoming you back in Hotel Mentana. Kind Regards, Brisilda Front Desk

10/10 Excellent

Canen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Brisilda on 10 Sept 2019
Thank you for having found time to share your experience with us. Looking forward to welcoming you back in Hotel Mentana. Kind Regards, Brisilda Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019
Response from Brisilda on 10 Sept 2019
Thank you for having found time to share your experience with us. Looking forward to welcoming you back in Hotel Mentana. Kind Regards, Brisilda Front Desk

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Brisilda on 10 Sept 2019
Thank you for having found time to share your experience with us. Looking forward to welcoming you back in Hotel Mentana. Kind Regards, Brisilda Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but in excellent condition. About a 15-minute walk to the cathedral.
Stayed 2 nights in Jul 2019
Response from Brisilda on 27 Aug 2019
Dear Guest, Thank you so much for having shared your experience in Hotel Mentana. We are glad that you have seen and appreciated our work. Looking forward to seing you again in the near future. Kind Regards, Brisilda Front desk

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade to a suite Location Staff professionalism Conditions of the hotel
Stayed 5 nights in Jul 2019
Response from Brisilda on 27 Aug 2019
Dear Guest, We are really glad that you have enjoyed your stay with us. Our guests comfort is our main priority so we are delighted that you have seen and appreciated our work. We await you again in our property in the near future. Kind Regards, Brisilda Front Desk

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. 5 minute walk from Duomo.
Stayed 4 nights in Jun 2019
Response from Brisilda on 27 Aug 2019
Dear guest, Thank you so much for having shared with us your valuable opinion. We are glad that you have enjoyed your stay with us. We really look forward to welcoming you back in our property in the future. Kind Regards, Brisilda Front Desk

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Excellent hotel in great location
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Just need better toilet paper, wifi and breakfast.
Stayed 3 nights in May 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and in a good location
I liked the hotel and it was nicely located with walking distance to several good areas for shopping, coffee or dining. The breakfast was average, but it was optional.
Stayed 2 nights in Apr 2019
Response from Pierangelo on 17 May 2019
Dear Guest, Thank You so much for your valuable opinion and for sharing your experience at the Mentana Hotel. We are delighted that you have enjoyed your stay. We really hope to welcoming you back in our property. Again many thanks for having seen and appreciated our work. Wishing You a wonderful day. Friendliness Pierangelo Piredda Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Pierangelo on 17 May 2019
Dear Guest, Thank You so much for your valuable opinion and for sharing your experience at the Mentana Hotel. We are delighted that you have enjoyed your stay. We really hope to welcoming you back in our property. Again many thanks for having seen and appreciated our work. Wishing You a wonderful day. Friendliness Pierangelo Piredda Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Clean Great staff New furniture Refabreshed
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019
Response from Pierangelo Piredda on 29 Jan 2019
Dear Guest, Thank You so much for your valuable opinion and for sharing your experience at the Mentana Hotel. We are delighted that you have enjoyed your stay. We really hope to welcoming you back in our property. Again many thanks for having seen and appreciated our work. Wishing You a wonderful day. Friendliness Pierangelo Piredda Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milano
Nice little hotel with everything you need for a quick trip to Milan. Plenty of good food and sites to see nearby. Walkable from the train station as well.
Stayed 1 night in Dec 2018
Response from Pierangelo on 19 Dec 2018
Dear Guest, Thank You so much for your valuable opinion and for sharing your experience at the Mentana Hotel. We are delighted that you have enjoyed your stay and we really hope to welcoming you back in our property. Please do you consider us at your entire disposal, if you require any further assistance. Wishing You a wonderful day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and a nice and clean property, the staff were very nice!
Stayed 2 nights in Sep 2018
Response from Francesco Tullio on 26 Sept 2018
Dear Guest, Thank You so much for your valuable opinion and for sharing your experience at the Mentana Hotel. We are delighted that you have enjoyed your stay. "Mentana's purpose is to provoke feelings and perturbations... first of all through its heart" We are still waiting for you at the Hotel Wishing You a wonderful day. Many thanks

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super excellent and helpful.location is good also.very clean but just old furniture as u see in the pix.overall pleased :)
Stayed 2 nights in Dec 2017

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2017

6/10 Okay

Vinh, Los Angeles

Accommodation
I checked in and found my room to be smaller than I had expected, but after mentioning this to the front desk they were able to put me in a more spacious room, and I appreciated their effort.
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near all the main attractions of Milan
I booked into this hotel for a short weekend away and hence I wanted a location near the main sites. Also, as I was planning to spend most of the day out and about there was no need for a large room. I booked into the small single room which was much cheaper than the other hotels nearby. The room was small but was very well designed so had more than enough storage space for a short trip, though it should be noted that you wouldn't be able to get a laptop into the room's safe. The staff were all excellent and spoke perfect English. The main drawback to the hotel is the soundproofing is poor, in particular, the noise from the corridors. It didn't overly bother me but if you are a light sleeper it is something to be wary of.
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Turki

Liked: Room comfort
Disliked: Staff & service
Poor breakfast and no iron to do my clothes in room. Just wonder why it's 4 stars
Stayed 2 nights in Jul 2017

8/10 Good

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central, clean, nice staff
Room was relatively clean (cleaners left some rubbish on the floor and often forgot to replace toiletries), staff was very cordial and helpful. I was staying in a newly renovated room which was super nice. The hotel is not well insulated against outside noise or noise from the other rooms. But all in all very good.
Stayed 4 nights in Jun 2017

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Great Location
The hotel was within walking distance of the centre of Milano, and a lovely walk it was past some great cafes and bakeries. Staff were very friendly and accomodating. The hotel was comfortable, with some dated yet charming features however more than comfortable. Showers were good, hot water not a problem, and WIFI connection stable and available in the entire hotel. We would stay again for the value price, and distance from the centre. Close to shops, transport and attractions.

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stay
Very friendly hotel, very close to Italin Borsa and business district

4/10 Poor

mz, pk

Disliked: Staff & service, property conditions & facilities, room comfort
Suite Yourself
My stay was 2 nights, and most of the time I stay out of room due to work and when i come back to hotel I just immediately. elevator is for 2 person with their luggage or 4 person without luggage, noisy corridor when someone walk you can hear it in the room. no pathway on the hotel gate to roll the luggage in/out of the hotel, along the hotel streets have narrow foot path and some ares even no foot path, no tea/coffee maker in the room

8/10 Good

david, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal hotel in centre of town
i was there for work so chose the hotel for convenience of location to office, but the time i had to look around i found it very well placed to walk around all the major sites and even some of the smaller surprises. it was quite at night which was nice when you see how busy other areas are at night.

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

S M Ali

Liked: Staff & service, property conditions & facilities, room comfort
Amazing location
location 5/5 transport access to/from metro and airport 5/5 The staff was very friendly and fluent in english. However I would rate it 5/5 if the bed sheets would've been more clean (in terms of germ free)

6/10 Okay

Ilone

Liked: Cleanliness
paid more for this accommodation than any of the 8 we have stayed in in Europe in last 4 weeks and mentana supplied us with the most dissapointments,with the exception of the MOST HELPFULL duty manager ever, Bonifacio. ( no, he's not a relative of mine ).