6/10 Okay
Lourdes, Orlando
Travelled with partner
26 May 2024
The hotel did not want to put the Air Conditioner because according to them it was cool outside. When we first walked into our room it was hot and musty smelling. We were offered another room that had a courtyard behind and we were able to open the window for cool air but flies flew in and my husband was bitten. We complained to the front desk and while they were very nice this is not acceptable for a supposedly 4 star hotel in Milan. We were very disappointed but the people were nice s, the location was good and the breakfast was also very good.
Lourdes
Stayed 3 nights in May 2024