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Reviews of Hotel Susa

3 out of 5
Hotel Susa
Viale Argonne 14, Milan

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 43 reviews" "
Rating 8 - Good. 19 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jose Antonio, London

Liked: Cleanliness, staff & service
Acceptable hotel in Milan but nothing exceptional
Acceptable hotel in Milan but overpriced considering the level of services offered. Rooms are in general small, especially the single ones. It is ok for a short stay but for longer ones I think there are better options in Milan.

6/10 Okay

Jose Antonio, London

Liked: Cleanliness, staff & service
Acceptable hotel in Milan but overpriced
Acceptable hotel for a short stay in Milan. Rooms are small (especially the single ones) so sometimes you really feel the lack of space available. The breakfast selection is limited but run by a couple of really nice and friendly ladies. In my opinion, the hotel is overpriced considering the rooms and services offered. The neighbourhood is ok with different restaurant options and around 35 minutes walking from the tourist city centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but didn't appreciate the room change.
No Tissues, no kettle. Had to change rooms even though it was only a 2 night stay. We were not told upfront about the room change and was actually informed by the cleaners. WiFi was great! It was fast and we had reliable connection. Quiet neighbourhood, comfortable bed and good shower control. Inclusive mini bar with water and champagne. Limited range for complimentary breakfast. Staff are really nice. There is a bus that goes straight into town in front of the hotel and it takes about 25mins.

10/10 Excellent

Richard J., San Francisco Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel in Milano
Very nice hotel in a lovely location in Milan. The staff were very friendly and helpful and the provided breakfast was ample and of good quality. Highly recommended.

8/10 Good

Bryan, Wallasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Central
Bit out of centre, 10 min to tube Staff helpful and polite Room fine

8/10 Good

Mayra, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Hotel Susa is a nice hotel in a quiet area just outside of the city center. It's just a short walking distance to the suburban train line, which easily connected to the Milan metro system. The room was quiet and air conditioned. It was a little on the small side, but very efficient use of space and very comfortable overall. Breakfast was a great assortment of fruit, pastries, yogurts, fresh juice and cappuccinos.

10/10 Excellent

Sharon, Salt Lake City, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The staff was very kind and helpful. The rooms were so clean and the bathroom was great. The extra treats in the room was above and beyond. It was nice to wake up to a good breakfast. I would recommend this room to anyone.

10/10 Excellent

William, Pa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will like it.
Very friendly staff and really nice hotel.

10/10 Excellent

Julie, Santa Cruz, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Last minute booking - room was cheap but nice. Front desk people very extremely nice as well.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
adequate
Nice hotel. Had to take bus into the center. Hotel staff worked hard to communicate through the language barrier and did their best to make sure we were cared for to the best of their ability.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable stay. On bus route 54 into milan centre. I have no negatives to say about the hotel - all positive.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and central
Really friendly and helpful. Good facilities. Close enough to the central attractions

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel with nice staff
A great little hotel outside Milan's center. Friendly service.

8/10 Good

Voyager14, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the staff very friendly and helpful. The location was not quite as expected, being in the student area and well over 30 minutes to walk into the centre but excellent bus service.

10/10 Excellent

Suzanne, Atlanta GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a residential neighborhood.
Super service and very nice accommodations. They serve a lovely, complimentary breakfast from 7-10 am but since we had to leave for the airport by 6 the staff had the breakfast all out for us by 5:30! Walkable to the cathedral and Milan central.

8/10 Good

AstaNYC, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Small, Just What We Needed
We needed a place to stay one night before we continued traveling in Itally. The staff spoke enough English to assist us in everything we needed. The room was clean, small and quiet, perfect for what we needed. The free mini-bar was refreshing after a terrible trek from the airport, the prosecco is just what we needed. The hotel was about 20 minutes from downtown, a very nice walk through a residential neighborhood. The breakfast was great, they had excellent coffee and gluten free items.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to attractions
Nice hotel with excellent staff, and within walking distance to the Duomo, shopping, and other attractions of Milan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Billy, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to Linante Airport.
Very reasonable in a nice neighborhood and close to the airport for a morning flight. Only complaint was air conditioner was not very cooling. It was a very hot day however. Staff were very friendly and efficient. Breakfast was well prepared.

8/10 Good

H Joseph, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turns out to be much better than the ratings.
Overall quality and experience were excellent for this little gem - much above the lower rating it had been given. Highly recommended - great price too, includes refreshments in room and breakfast. Can't go wrong!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Hotel
We walked into our room and was surprised to see how modern it was. The mini fridge was stocked with snacks, water, and wine, which were all complimentary. Each and every one of the hotel staff was wonderful in assisting us with whatever we needed. They called our cabs, walked us out to the front, helped us with luggage, everything imaginable. They showed us our room and told us everything we needed to know about Milan. The breakfast was absolutely wonderful and extremely well-prepared. The hotel is sleek, remodeled, and very, very comfortable. It was, by far, my favorite hotel while traveling through Europe. Not so much because of the rooms, but because of the service. The front desk management, the wait staff, the cooks, they were all amazing. We had a wonderful stay at Hotel Susa and are definitely recommending it to all of our friends and family.

8/10 Good

cmrooo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable and not too far from city center.
Nice clean room, simple breakfast, free drinks and snacks all day. We really enjoyed walking to see all the sights. It's less than 2 miles and all very flat. Plenty to see along the way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service
The only thing that I cannot give 5* is the location - you need to take a 15-minute bus ride or a taxi (10euro) to get to Duomo but other than that the hotel is perfect - almost new. Their customer service is beyond excellent. Everybody is super nice. Breakfast buffet should satisfy everybody - eggs, cold cuts, fresh fruit, fresh orange juice (!), cereals etc.

10/10 Excellent

Prof Pirola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Very friendly, helpful staff. Very clean. Close to good transport system

10/10 Excellent

GIULIA, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un gioiello di accoglienza
scendo sempre all'hotel susa, lavoro non lontano e trovo l'hotel estremamente confortevole, accogliente, davvero speciale

10/10 Excellent

GIULIA, Verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ospitalità e pulizia
L'hotel Susa è accogliente, pulitissimo, confortevole, accurato in ogni dettaglio. Materassi e letti dove si può davvero riposare molto bene, un breakfast abbondante e variato, personale che aiuta ed è disponibile per ogni evenienza... e un ottimo rapporto qualità prezzo!

8/10 Good

Bernd, Nähe Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegen und sehr gutes Service
Das Hotel ist eben klein, doch gut gelegen - direkt an der gerade in Bau befindlichen U-Bahnlinie "Susa". Fußläufig 30 min ins Stadtzentrum. Oder mit Bus relativ nah. Rezeption, Service sehr freundlich und bemüht. Frühstück sogar mit frischgepreßtem Orangensaft, sehr gutem Kaffee, sonst guter Durchschnitt. Die Zimmer sind klein, doch zweckmäßig. Wir hatten eines nach hinten, da hört man von der (größeren) Straße vorne nichts. Nicht romantisch, aber praktisch und für einige Tage auf jeden Fall gut.

10/10 Excellent

Typhanie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour parfait !
Séjour de 3 nuits à l'Hôtel Susa, et tout a été simplement parfait : l'emplacement, à deux pas du métro Dateo (qui amène directement à l'expo universelle) / arrêt de bus n°54 en face de l'hôtel et qui rejoint le centre ville en 15 minutes. L'hôtel est très propre, très bien entretenu, de même pour les chambres. Le personnel est d'une gentillesse indescriptible (réceptionnistes / femmes de chambre). Sa taille humaine lui confère une impression de se sentir tout de suite bien, comme chez soi. Le petit déjeuner est varié est copieux. Très bon rapport qualité / prix! Tout a été fait pour que notre séjour à Milan soit parfait . Je donne 5/5 à cet hôtel, le recommande les yeux fermés, et le choisirai dans le cas d'un futur voyage à Milan.

6/10 Okay

ItalienUrlauber, Stuttgart, BW

Liked: Cleanliness, staff & service, room comfort
Preisgünstiges Hotel, als "Milano-Basis-Lager" top
Ein Zimmer für 5 Personen gebucht. Wurde vom Hotel bei Ankunft umdisponiert in ein 3er-Zimmer und ein Einzelzimmer - versprochen ohne Aufpreis. Beim Auschecken (andere Person am Infoschalter) sollte das Extra-Zimmer extra bezahlt werden. Nach längerer Diskussion aber gütlich geeinigt. Man spricht wenig englisch, kein deutsch. Die Frühstücks- (=Zimmerservice-)Damen sind sehr nett. Der Park gegenüber wird umgebaut; da wir aber den ganzen Tag unterwegs waren, stört kein Lärm. Bushaltestellen sind nah, damit viele Ziele gut erreichbar. (Tipp: Bus-Tageskarten kaufen) Zwei unbewachte Hotelparkplätze. Da aber das Hotel in einer ruhigen Gegend liegt, kein Problem. Wir waren zufrieden und können uns vorstellen, beim nächsten Milano-Besuch wieder hier zu landen.

8/10 Good

sébastien, Marseille

Liked: Cleanliness, property conditions & facilities, room comfort
Nous avons comme habituellement réservé une chambre pour 4 via Hotel.com. Arrivés à l hotel, on nous dit qu il n y a pas de chambre de 4, mais que des chambre pour 3 personnes... et que donc une de notre enfant dormira avec nous dans le lit (je précise il a 10ans)... Nous leur expliquons que nous y sommes pour rien et leur demander une single pour notre fille de 15 ans... Et là, ils nous disent OK si vous rajouter 60€ PAR NUIT.... Ce que nous avons refusé. Donc ATTENTION quand vous réservez pour 4, ils vous disent, le lit est grand, vous pouvez dormir a 3 dedans !!!!

8/10 Good

Jean Yves, Versailles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
3 nuits, 4 jours pour visiter l'expo 2015 et une partie de Milan. Accueil impeccable et très agréable - Hotel soigné, chambre propre et spacieuse. Excellent séjour à l'hôtel susa - Nous recommandons sans réserves.

8/10 Good

Steve, Trier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines, schönes Hotel in ruhigem Viertel.
Wir waren 5 Nächte in Mailand, respektiv im Hotel Susa. Tolles Hotel, wir haben uns dort sehr wohl gefühlt. Wir haben an 2 Tagen die Expo besucht und dann noch 2 1/2 Tage Mailand. Es hat uns sehr gut gefallen in Mailand und wir können dieses Hotel nur weiterempfehlen. :-)

10/10 Excellent

Ivana, Acireale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piccolo gioiello inaspettato
Sono stata a Milano per una visita medica di mia figlia e sono rimasta piacevolmente sorpresa da questo hotel sobrio ed elegante, pulito e con uno staff cordialissimo. Per quanto riguarda le mie necessità vicinissimo al luogo in cui dovevo andare. Tornerò sicuramente.

8/10 Good

Niels Henning, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel ikke langt fra centrum
Et mindre hotel med en god morgenmad i en rimelig afstand til centrum. Værelset var ikke så stort, men det er fint indrettet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour.
Hôtel calme et impeccable. Bon accueuil.

10/10 Excellent

Leonardo, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, vizinho à casa dos nossos amigos.
Hotel bem localizado, quartos agradáveis, com uma bela varanda, pessoal super atencioso.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically located close to the Linate airport
Strategically located close to the Linate airport, Very clean and modern, very frinendly personal

10/10 Excellent

Pia k, x

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk service
Ett litet hotell men vilken service man fick helt fantastisk, rummen rena och fina, frukosten bra. Man kände sig verkligen välkommen

10/10 Excellent

Lorenza, Pordenone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel piccolo ma molto accogliente
Personale molto gentile e disponibile, largamente al di sopra della media. La camera non è spaziosa (è tutto piuttosto compresso!), ma è comunque confortevole, silenziosa e dotata di ogni comfort. La colazione è varia e abbondante e la sala dedicata è piccola e raccolta.
La vista dalla mia camera

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo hotel in ottima posizione
l'hotel è di ottimo livello. Personale gentile, disponibile, accogliente. Stanza ben accessoriata e pulitissima. Confort assicurato e cortesia perfetta. L'hotel si trova nella zona studi di Milano, quartiere molto signorile, pulito, ordinato e tranquillo. Di fronte all'hotel passa la linea 54 che in 8 fermate arriva al Duomo. Tornando a Milano prenoterò nuovamente in quell'hotel.

10/10 Excellent

Claudio, PADOVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da ritornare
Molto comodo in quanto relativamente vicino al centro città, personale estremamente gentile e disponibile.