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Reviews of Dolce by Wyndham Milan Malpensa

4 out of 5
Dolce by Wyndham Milan Malpensa
Via G. Mazzini, 63, Somma Lombardo

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1004 reviews" "
Rating 8 - Good. 331 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nice and the staff were friendly and helpful
Stayed 3 nights in May 2024
Response from Dolce Milan Malpensa on 23 May 2024
Dear Samuel,Thank you for inspiring us with your positive comment.See you soon.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Walfredo Raymund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary shuttle service to Terminal 1/2 Malpenza Airport accessible to commute to any places in Milan to Rome, Venice by Train or bus. Amazing Buffet Service and Dinner order Ala Carte Pizza was superb - crust was still soft in the morning as leftover snack. Ordered Steak not enjoyable was chewy and hard. Ensure to improve and promote your convenience store more selection for guests to purchase necessities if needed. But overall amazing staff - especially Larisse Grazie Mille. Arrivaderci.
Stayed 4 nights in May 2024
Response from Dolce Milan Malpensa on 23 May 2024
Dear Walfredo Raymund,Thank you for taking the time to leave us your feedback.We are glad that you liked the shuttle service and our staff.Your comment on our pantry area and the steak is well noted.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 21 May 2024
Dear Justine,Thank you for inspiring with your perfect 5.See you soon!Warm Regards,Honeydette De VeraFront Office Manager

8/10 Good

Freida

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Your cottage needs to be updated. The stairs are too steep for an older couple. Your air conditioner doesn’t work. Thankfully we were able to change rooms. Your main hotel was very clean and comfortable. Your grounds were beautiful.
Stayed 2 nights in May 2024
Response from Dolce Milan Malpensa on 21 May 2024
Dear Freida,We are thankful for your visit and for the feedback.All of your comments were duly received.Best Regards,Hoenydette De VeraFront Office Manager

10/10 Excellent

titus, Chateauguay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super and the staffs very friendly and helpful
Stayed 1 night in Mar 2024
Response from Dolce Milan Malpensa on 16 May 2024
Dear Titus,Thank you for taking a moment of your time to share your experience.We are glad to know that you enjoyed your visit.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport, staff are helpful and accommodating. Breakfast buffet was good with variety.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 15 May 2024
Dear Sally,Your positive feedback inspires us to do more.Thank you.Best Regards,Honeydette De VeraFront Office Manager

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice airport hotel
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 15 May 2024
Dear Brian,Thank you for giving us a 4 out of 5.Kind Regards,Honeydette De VeraFront Office Manager

8/10 Good

Silke

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love the junior suites that have 2 rooms in one! Great for family with pre-teens that want own space but not separate room. It would be great if the calcetto table was fixed! It's kinda sad with that many players missing legs/heads or entire bodies!
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 15 May 2024
Dear Silke,Thank you staying in our hotel.Thank you also for taking the time to leave us your feedback.See on your next visit!Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Jimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near airport with free shuttle to airport. free breakfast and parking are great. The stuff are friendly and helpful. Hotel is in very good condition and clean.
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 15 May 2024
Dear Jimin,Thank you for choosing our hotel.Thank you also for your positive feedback.Sincerely,Honeydette De VeraFront Office Manager

10/10 Excellent

Beira

Travelled with family
Liked: Amenities
Very friendly and clean. Loved the breakfast.
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 11 May 2024
Dear Beira,Thank you taking the time to leave us your feedback.We are glad to know that you were satisfied with your stay.Kind Regards,Honeydette De VeraFront Office Manager

8/10 Good

lynette

Liked: Cleanliness, staff & service, property conditions & facilities
the lobby
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 8 May 2024
Dear lynette,Thank you for giving us a 4 out of 5.We hope that we were able to make your stay an enjoyable experience.Warm Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all very kind The restaurant in the hotel I would not recommended- food was not tasty but otherwise friendliness and room all great
Stayed 2 nights in May 2024
Response from Dolce Milan Malpensa on 21 May 2024
Dear melanie,Thank you for taking time the time to leave us your feedback.We are happy to know that you found our staff kind and friendly.We took note of your food comment. We hope that next time you’ll visit us, you will have a more satisfying food experience.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Satya Prakash

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is around 20 mins walk from nearest station and it's difficult to get taxis or Uber especially late evening and night.
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 8 May 2024
Dear Satya Prakash,Thank you for taking the time to leave us your feedback.Do visit us again.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Atiqa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing breakfast, airport shuttle for free, smells great! All ❤️
Stayed 2 nights in Apr 2024
Response from Dolce Milan Malpensa on 6 May 2024
Dear Atiqa,Thank you for choosing to stay with us.We are glad that you like our breakfast buffet, shuttle service and the smell of the hotel.See you on your next visit.Kind Regards,Honeydette De VeraFront Office Manager

6/10 Okay

Yuliya, STAFFORD

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is very old. Decent for the price we paid. Polite staff and good room service.
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 6 May 2024
Dear Yuliya,Thank you for taking the time to leave us a feedback.Kind Regards,Honeydette De VeraFront Office Manager

8/10 Good

Vuk, Key West

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice, huge room, but you can’t open windows. During night you can’t breathe, because no O2 in the room.
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 4 May 2024
Dear Vuk,Thank you for staying with us.Thank you for giving us a 4 out of 5.Please kindly help us understand what exactly do you mean that there was no oxygen in the room?Kind Regards,Honeydette De VeraFront Office Manager

8/10 Good

Christina, PORTERS LAKE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are fantastic!! Rooms are clean and offer amenities not often available at other hotels locally.
Stayed 1 night in May 2024
Response from Dolce Milan Malpensa on 3 May 2024
Dear Christina,Thank you for taking the time to leave us your feedback.We are happy that you liked your stay.Best Regards,Honeydette De VeraFront Office Manager

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Dolce Milan Malpensa on 2 May 2024
Dear Goerge,Thank you for giving us a 4 out of %.Have a great day!Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Sheryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted nicely at the front desk and were very accommodating to any questions we had. Room was amazing and had complimentary drinks and toiletries.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 1 May 2024
Dear Sheryn,Thank you for taking the time to leave us your feedback.We are happy that you were satisfied during your stay.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

George, Windham

Liked: Cleanliness, staff & service, property conditions & facilities
Keep on the good work
Stayed 2 nights in Apr 2024
Response from Dolce Milan Malpensa on 2 May 2024
Dear Goerge,Thank you for staying with us!Your positive remark inspires us to do more.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

sweta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what i was looking for the day before my flight. Easy property. Would have loved more snack options in vending machines but all in all would stay again if i am around the area. No eating option if dont drive but was able to order delivery
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 30 Apr 2024
Dear sweta,Thank you for taking the time to leave us your feedback.Your suggestion has been noted.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Tracey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed one night here. Hotel was clean and check in staff were very efficient and helpful. Location is about 15 min drive from the airport but was further from city centre than expected but didn’t affect our plans. We booked the shuttle for pick up from the airport but unfortunately we weren’t advised of the pick up spot when booking and when I messaged a couple of days beforehand to confirm, the hotel’s reply didn’t come through. We did get it sorted and were able to arrange pick up by the next shuttle. Just be sure to confirm shuttle location at time of booking to avoid these issues. Staff was very apologetic about the issue. All in all though we had a pleasant stay and definitely recommend this hotel.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 29 Apr 2024
Dear Tracey,Thank you for taking time to write us your feedback.We are glad that the problem you had with the shuttle location was sorted out.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Azadeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and professional. Room and the building were clean and nice. We asked for the shuttle to the Malpensa airport and the shuttle was ready on time. We enjoyed our stay at this hotel.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 28 Apr 2024
Dear Azadeh,Thank you for your choosing to stay with us. Thank you also for your positive comments. Those comments inspire us to always do our best.Thank you again and warm regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy shuttle bus, lovely room. Can’t fault this property
Stayed 2 nights in Apr 2024
Response from Dolce Milan Malpensa on 26 Apr 2024
Dear Rocco,Thank you for choosing our hotel.Thank you also for your positive comments. We are glad to know that you were satisfied during your stay.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Just a short drive to the airport. Great breakfast included.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 26 Apr 2024
Dear Rita, Thank you for staying with us, and thank you also for your positive feedback.Warm Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 26 Apr 2024
Dear Marina,Thank you for your positive feedback.We hope to see you soon!Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Madhusudhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 27 Apr 2024
Dear Madhusudhan,Thank you for staying with us.Thank you also for giving us a 5.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

George, Windham

Travelled with family and small children
Liked: Property conditions & facilities
Manager and staff are nice
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 23 Apr 2024
Dear Goerge,Thank you for taking a moment of your time to leave us your feedback.Your comment inspires us to do better in our work.See you soon and kind regards,Honeydette De VeraFront Office Manager

8/10 Good

wendy

I arrived way too early due to unavoidable circumstances. The staff were friendly and accommodating. They stowed my bags, allome to loiter for hours in the lobby, arranged an early checkin for me, and even gave me coffee in the breakfast room. Bed was comfortable, restaurant and bar were fine, morning airport shuttle hassle-free. Nice but not walkable neighborhood.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 28 Apr 2024
Dear Wendy,Thank you for taking time to leave us a feedback.We are glad that you were satisfied with the staff and the services that you got.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Edona Fujiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was unexpectedly great… the front desk team was efficient and courteous. The shuttle to the airport was the reason why I chose this hotel on a very rainy day
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 23 Apr 2024
Dear Edona Fujiko,Thank you for choosing our hotel.We are happy to hear that you liked your stay.We hope that you will visit us soon.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Mayte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este hotel y el servicio tan amoroso de la muchacha de ojitos azules peinada con su pelo recogido ella es especial aprecio mucho toda su ayuda.
Stayed 2 nights in Apr 2024
Response from Dolce Milan Malpensa on 23 Apr 2024
Dear Mayte,Thank you for your positive feedback.We hope to have you back soon.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 21 Apr 2024
Dear luis,Thank for choosing our hotel.Thank you also for giving us a 5 out of 5.Kind Regards,Honeydette De Vera Front Office Manager

10/10 Excellent

Roxane, Hollister

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but I would definitely stay there again
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 21 Apr 2024
Dear Roxane,Thank you for staying with us.Thank you also for your positive feedback.Kind Regards,Honeydette De VeraFront Office Manager

2/10 Terrible

Jean

Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 19 Apr 2024
Dear Jean,Thank for staying with us.We noticed that you had given us a vote of 1. Please feel free to leave us your feedback, positive or negative, all are welcomed. Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

MAKRAM, beirut

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms . Decoration . Staff . Breakfast
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 17 Apr 2024
Dear MAKRAM,Thank you for staying with us.We are glad that you liked our rooms, decoration, staff and the breakfast buffet.Warm Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 17 Apr 2024
Dear Marina,Thank you for choosing to stay in our hotel.We are glad that you found it to your liking.Best Regards,Honeydette De Vera

10/10 Excellent

Brigit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful! Loving and caring 💙🙏🇮🇹
Stayed 4 nights in Apr 2024
Response from Dolce Milan Malpensa on 17 Apr 2024
Dear Brigit,Thank you for your sweet comment.Thank you also for giving us a perfect 5.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Steve, Jackson Heights

Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 3 May 2024
Dear Steve,Thank you for giving us a perfect score.Kind Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place great accommodating staff highly recommend
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 12 Apr 2024
Dear Daniel,Thank you for choosing our hotel and also for leaving us a positive feedback.We hope to have you back with us soon.Best regards,Honeydette De VeraFront Office Manager

6/10 Okay

Marc

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just a good place to stay if you’re between flights or overnight
Stayed 4 nights in Apr 2024
Response from Dolce Milan Malpensa on 12 Apr 2024
Dear Marc,Thank for choosing to stay in our hotel, and for taking the time to leave us your feedback.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

QUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the early check in fee is not a pleasant experience
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 12 Apr 2024
Dear QUAN,Thank you for choosing to stay with us, and thank you also for giving us a 5.Check-In time is actually from 2:00-3:00 pm, and check-out time is at 12:00 noon. When rooms are vacated, Housekeeping will start cleaning the rooms according to their program. Some rooms have to be cleaned ASAP as they are requested to be ready at a certain time.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Nema Nizza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and staff was great
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 12 Apr 2024
Dear Nima Nizza,Thank for staying in our hotel.Thank you, also, for leaving us feedback.See on your next visit.Warm Regards,Honeydette De Vera

10/10 Excellent

Sandra I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 12 Apr 2024
Dear Sandra,Thank you for staying with us.We hope that you enjoyed your stay.Warm Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last night in Milan to make it easy to get to the airport the next morning. The lobby area is beautiful, and there's a Foosball table for kids. I was able to print our boarding passes. Shuttle brought us to and from the hotel and airport. Staff is super friendly. Shower was the best we had during our week and a half in Italy. We didn't try the hotel restaurant, but it's nice to have one as an option. Castello Visconti di San Vito is a short walk from the hotel with a wonderful little gelateria across the street. We also walked to Chiesa Prepositurale di Sant'Agnese. There were a variety of small cafes, nicer restaurants, and a market in that area.
Stayed 1 night in Mar 2024
Response from Dolce Milan Malpensa on 8 Apr 2024
Dear Robin,Thank you for choosing our hotel.Thank you also for your detailed feedback.We are glad that you had a nice experience during your stay.We hope to have you back with us soon.Warm Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Bibiana, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 8 Apr 2024
Dear Bibiana,Thank your for staying with us, and thank you also for giving us a 5.See you soon, and warm regards,Honeydette De VeraFront Office Manager

6/10 Okay

Raad

Travelled with group
Liked: Staff & service
Not bad for the price
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 4 Apr 2024
Dear Raad,Thank you for choosing to stay in our hotel, and thank you for leaving us your feedback.Have a great day!Warm Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Katherin Lacera

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome
Stayed 1 night in Apr 2024
Response from Dolce Milan Malpensa on 2 Apr 2024
Dear Katherin Lacera,Thank you for staying with us.On behalf of the whole, I would like to thank you for appreciating our effort.Do visit us again.Best Regards,Honeydette De VeraFront Office Manager

10/10 Excellent

Amy

Liked: Property conditions & facilities
The front desk staff at the hotel were so helpful and kind, especially Lepasse (sorry for incorrect spelling) who went above expectations assisting me with an early check in and providing help to get to and from areas in Milan. Also breakfast was nice with a great choice of hot and cold options.
Stayed 1 night in Mar 2024
Response from Dolce Milan Malpensa on 1 Apr 2024
Dear Amy,The whole staff, Lebasse included, would like to thank you wholeheartedly for appreciating our services.We are glad that you also liked our breakfast buffet.Until your next visit, and warm regards,Honeydette De VeraFront Office Manager

2/10 Terrible

Daniela

Liked: Cleanliness
Horrendously noisy room from reception noise and loud music from one room which reception staff heard but didn’t take action on Buffet breakfast positive but area unattended and dirty dishes stacked up
Stayed 1 night in Mar 2024
Response from Dolce Milan Malpensa on 31 Mar 2024
Dear Daniela,Thank you for taking a moment of your time to leave us your feedback.With regards to the issue raised, did you inform reception about the noise? With regards to the unattended and dirty dishes stacked up, I will be checking out the matter with the food and beverage supervisor. I was at the hotel since 7:00 am but I did not see this.We value the cleanliness of all our spaces, and we do have people who see to it that they are indeed clean.Best Regards,Honeydette De VeraFront Officer Manager

8/10 Good

Edward, New York

Travelled with family
Liked: Cleanliness, property conditions & facilities
*
Stayed 1 night in Mar 2024
Response from Dolce Milan Malpensa on 6 Apr 2024
Dear Edward, Thank you for taking the time to leave us your feedback.Warm Regards,Honeydette De VeraFront Office Manager