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Love this hotel! Everything is fabulous, except when I checked in yesterday. I mentioned I have gold status with Expedia, and have a room upgrade if available as a VIP status. They told me there's no room upgrade, even though I just saw one on Expedia. I was very disappointed! When I told them I saw an available room on the website, they did not accommodate me. This is the only issue! As I mentioned before, everything else is wonderful.
This was a beautiful hotel close enough to the main attractions to walk. The room was excellent with all the necessities and very comfortable. The staff were friendly and polite. Would highly recommend a stay here.
This was a great stay! More than expected. Although smaller than some more modern hotels in which I have stayed, the rooms were very nice with much history. Staff was extremely helpful in every way and truly worked hard the make stay as pleasant as possible. This was the first hotel in which I have ever stayed in which the manager greeted us upon arrival and gave us a personal tour and explained the history of the hotel. Breakfast was excellent. Our trip to Milan was the first for my wife and me. Our stay at the hotel along with our short tour of the city makes us want to return.
Hope to return. I definitely recommend this hotel.
Absolutely fabulous hotel, like staying in a palace! Decor, food, service, welcoming reception tremendous. within walking distance to many cultural and shopping venues.
They were amazing! I stayed for my birthday and they made it the most special birthday I could have imagined. A gorgeous hotel and the friendliest staff!
We had a wonderful stay at the Chateau Monfort. Our room was lovely, amenities very nice also. The only thing that disappointed us a little bit was the size of the room. It was small for the cost. However, we still loved the cleanliness and crisp white sheets. We would stay again.
Stay was very comfortable. Lovely interior decor. Staff were very helpful and friendly. Room was clean. Good breakfast buffet. Hotel is right next to Tricolore metro on blue M4 line so it was easy to get around Milan and short ride to Linate airport. Stayed with a friend in twin room with good gap between the single beds.
First time staying in Milan, and the staff was exceptional in guiding us when we asked. We were given a room of pure fun and quiet. The Cinderella room! We came on business and were delightfully entertained. Restaurant is exquisite and the cafes in the area just perfect. Sweet location overall. Looking forward to our next visit!
Dear Mrs. Wells, we regret to see your experience at Chateau Monfort,was negative overall .I would be glad if we could have 5 minutes of your precious time, I would be happy to receive some comments or information.I remain at your complete disposal,Best RegardsStefano RisoleGeneral Manager
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.”
2. “The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.”
3. “The location was perfect - close to the city centre and attractions. The hotel had great facilities and was very convenient.”
4. The service was excellent and the staff were very friendly and attentive.”
5. “The hotel was beautiful and the decor was unique. We had a great stay and would definitely stay here again.”
I would definitely rate their hotel 10/10. We would stay here again if we come back to Milan!
Outstanding, beautiful hotel! Great restaurant. Most of all, staff is top notch. Front office manager, Walter, is one of the most customer service-oriented, kind, helpful, and professional mangers anywhere. Love this hotel and can’t wait to be back!
Verified traveller
Stayed 2 nights in Aug 2023
10/10 Excellent
Afra
Travelled with family
29 Aug 2023
Highly recommended. The architecture of the hotel is amazing. The staff are nice and very friendly. I really enjoyed my time staying at this hotel despite of being there for only one day.
Exceptional service. Very discreet staff. They spoke English and French with us and were very helpful with our luggages. I noticed a few details regarding the cleanliness of the sofa in our bedroom and a stain on of the cushions. They should add lights in the closet and the air dryer was not easy to use. The decorations are outstanding and the buffet breakfast had choices for everyone.