Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Best Western Hotel Cavalieri Della Corona

4 out of 5
Best Western Hotel Cavalieri Della Corona
Via Baroldo 12, Cardano al Campo, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 382 out of 1001 reviews" "
Rating 8 - Good. 395 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Claudia on 27 May 2024
Dear Guest, thank you for the review. We are glad that you enjoy your stay with us. Best Regards

10/10 Excellent

Shubha

Travelled with family
Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in May 2024
Response from Claudia on 26 May 2024
Thank you

10/10 Excellent

Francesco, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is extremely convenient, just a few minutes away from the Malpensa terminals. The €5 shuttle service runs frequently, making it easy to catch flights at any time. The bed was very comfortable, and the restaurant offers truly excellent Italian cuisine. We will definitely stay here again the next time we travel from Milan to San Francisco.
Stayed 1 night in May 2024
Response from Claudia on 26 May 2024
Thank you

10/10 Excellent

shota

Stayed 1 night in May 2024
Response from Claudia on 26 May 2024
Thank you

10/10 Excellent

Ron, Pierrefonds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2024
Response from Claudia on 21 May 2024
Dear guest,Thank you for your valuable review.We are pleased to read that your stay at our hotel was pleasant.We also appreciate the compliments on our reception staff, I’m sure, I will share with them.Waiting to welcome you back soon I offer my best regards

2/10 Terrible

Abiola

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
NEVER AGAIN. Upon arrival for a 1-night stay, the hotel receptionists Fredrika and Camila were extremely rude and unaccommodating. They refused to consider checking us in early, while we watched as they checked in several others early behind us. Since they were so rude to us for no reason, I suspect there was possible racial profiling involved - please beware of this if you are a person of color. We waited for several hours in the lobby with my elderly mother as we received no information from the staff. We did receive great service from Anna after we were finally able to check in, but the experience at this hotel was poor overall. The hotel is close to the airport, but I do not recommend booking here.
Stayed 1 night in May 2024
Response from Claudia on 26 May 2024
Dear Customer, Thank you for taking the time to review our hotel. I am sorry that you did not find all the services up to your expectations, I assure you that my team is committed every day to provide the best service and what you indicate should stimulate us to do better surely. Even the eposodium you described at the bar gives me the idea to ask my collaborators for special and different attention. I would like to communicate with you personally please write to me at the hotel Cordially

4/10 Poor

Afzal

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old rooms, dated rooms with old furniture and very dark corridors in the hotel) which need immediate refurbishment. Bathroom drain not working..in bidet water clogged with remains of previous user, no electric plugs for non&ITA elsctric equipment, restaurant extremely limited choice with very pushy Indian waiters who e.g.take away the salt and prpper (only provided on request) before meal us finished. A very bad experience and not worth the BW level. I can't recommend this hotel at all. Just a waste of money. Much better options of hotels in the same neighbourhood)airport area.
Stayed 1 night in May 2024
Response from Claudia on 21 May 2024
Dear Guest, We would like to thank you first of all for sharing your suggestions with us. Your comments are extremely important and we are committed to considering them carefully to constantly improve our services. We are pleased to inform you that we have started the renovation of the rooms. Since we cannot change your recent experience, we hope to have you again as our guests to demonstrate the reliability that sets us apart. Do not hesitate to contact us directly at your next stay and we remain at your disposal.Best regards,

10/10 Excellent

Gisela

Travelled with family
Property was as I expected - older fixtures and tired looking hotel. But clean. The price was right. About 20 minute drive to subway into Milan. And 5 minute drive to Malpensa Airport. I would recommend this hotel.
Stayed 2 nights in May 2024
Response from Claudia on 21 May 2024
Dear guest,Thank you for your valuable review.We are pleased to read that you enjoyed every single service of our Hotel.The satisfaction of our guests is what we aspire to every day and when this happens we can only be proud and happy.We hope to have you back soon as our guest.Cordially

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed here before and were always well satisfied.This year we had the unfortunate experience of getting Rm 232 which is adjacent to the stairwell between floors.During the night we were repeatedly awakened by first the creaking of the doors and then the slam of the door closing. I reported this to the front desk upon checking out and the attendent at the desk apologized. If you are assigned this room, ask for a different one. We have a reservation there for another night but will make sure the room assigned is far away from those doors.
Stayed 1 night in May 2024
Response from Claudia on 21 May 2024
Dear guest,Thank you for your review.We regret to read that your stay was not up to your expectations.We hope not to lose your confidence in choosing our hotel for future stays.Cordially

8/10 Good

sophie

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Claudia on 13 May 2024
Dear guest,thank you for this valuable feedback. We are pleased to read that your stay was fully satisfactory.Every customer makes a difference. Every satisfied customer is the strength that drives us to improve every day and to work to offer a better service.We hope to welcome you again for a new stay!Cordially

10/10 Excellent

Israeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PEOPLE IN THE CHECKING WAS WONDEFUL ALSO IN HE RESTAURANT.
Stayed 1 night in May 2024
Response from Claudia on 9 May 2024
Dear guest,thank you for this valuable feedback. We are pleased to read that your stay was fully satisfactory.Every customer makes a difference. Every satisfied customer is the strength that drives us to improve every day and to work to offer a better service.We hope to welcome you again for a new stay!CordiallyClaudia

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very helpful.
Stayed 1 night in Apr 2024
Response from Claudia on 4 May 2024
Dear guest,thank you for this valuable feedback. We are pleased to read that your stay was fully satisfactory.Every customer makes a difference. Every satisfied customer is the strength that drives us to improve every day and to work to offer a better service.We hope to welcome you again for a new stay!CordiallyClaudia

10/10 Excellent

Sergiy

Travelled with family
Liked: Amenities
Everything is good
Stayed 1 night in Apr 2024
Response from Claudia on 4 May 2024
Dear guest,thank you for this valuable feedback. We are pleased to read that your stay was fully satisfactory.Every customer makes a difference. Every satisfied customer is the strength that drives us to improve every day and to work to offer a better service.We hope to welcome you again for a new stay!CordiallyClaudia

10/10 Excellent

Aboobacker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spot is not great
Stayed 1 night in Apr 2024
Response from Claudia on 25 Apr 2024
Dear guest,We thank you for this valuable feedback. We are happy to read that your stay was fully satisfactory.Every customer makes a difference. Every satisfied customer is the force that drives us to improve ourselves every day and to work to offer an ever better service.We hope to welcome you again for a new stay!SincerelyClaudia

10/10 Excellent

Aboobacker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one. Strange parking areas.
Stayed 1 night in Apr 2024
Response from Claudia on 25 Apr 2024
Dear guest,We thank you for this valuable feedback. We are happy to read that your stay was fully satisfactory.Every customer makes a difference. Every satisfied customer is the force that drives us to improve ourselves every day and to work to offer an ever better service.We hope to welcome you again for a new stay!SincerelyClaudia

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive hotel very near Milan airport and nothing else. Inexpensive shuttle to airport available. It was fine for our last night in Italy.
Stayed 1 night in Apr 2024
Response from Claudia on 16 Apr 2024
Cara ospite,la ringraziamo per questo prezioso riscontro. Siamo lieti di leggere che il suo soggiorno sia stato pienamente soddisfacente.Ogni cliente fa la differenza. Ogni cliente soddisfatto è la forza che ci spinge a migliorarci ogni giorno e a lavorare per offrire un servizio sempre migliore.Ci auguriamo di potervi dare nuovamente il benvenuto per un nuovo soggiorno!Cordialmente

4/10 Poor

Shel

Stayed 1 night in Apr 2024
Response from Claudia on 25 Apr 2024
Dear customer,Thank you for taking the time to review our hotel.I'm sorry that you didn't find all the services up to your expectations, I assure you that my team works hard every day to provide the best service and what you indicated should certainly encourage us to do better.Best Regards

6/10 Okay

Blair

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Claudia on 16 Apr 2024
Dear guest,Thank you for your review.We are pleased to have highlighted the positive and negative aspects of your stay.We hope not to lose your confidence in choosing our hotel for future stays.CordiallyClaudia

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 2 nights in Feb 2024
Response from Stefano on 17 Mar 2024
Dear Mario,We would like to thank you for sharing your suggestions with us.We are very glad that you enjoyed your stay and were able to appreciate the services offered by our hotel. The hotel's strategic location 5/10 minutes from Milan Malpensa Airport, which can also be reached by our shuttle service, is one of its strong points.We hope to welcome you again for a future stayBest regardsStefanoCustomer service

10/10 Excellent

John, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Feb 2024
Response from Stefano on 17 Mar 2024
Dear John,We would like to thank you for sharing your suggestions with us.We are glad that you enjoyed your stay and were able to appreciate the hospitality and kindness of the staff. We always aim to pay the utmost attention to the customer and to satisfy all their needs.We hope to welcome you again for a future stayBest regardsStefanoCustomer service

10/10 Excellent

Jeanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Claudia on 16 Apr 2024
Dear guest,Thank you for your review.We are pleased to have highlighted the positive and negative aspects of your stay.We hope not to lose your confidence in choosing our hotel for future stays.CordiallyClaudia

4/10 Poor

Shalom

Stayed 1 night in Feb 2024
Response from Claudia on 16 Apr 2024
Dear guest,Thank you for your review.We are pleased to have highlighted the positive and negative aspects of your stay.We hope not to lose your confidence in choosing our hotel for future stays.CordiallyClaudia

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
Hotel was close to the airport and rooms were big and easily accessible. Hotel staff was very friendly.
Stayed 1 night in Jan 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
We stayed 1 night from the airport. The staff are super friendly and helpful. The shuttle bus driver dropped us off on time and was friendly. Food at the bar is good. We had pizza and caprese salad. Bathroom is clean. A bit dusty under the sofa bed. Could use extra cups and stir spoons for the tea and coffee.fridge is tiny for any food. The gym has what you need for a travel workout. Overall happy with the stay.
Stayed 1 night in Jan 2024

6/10 Okay

Preiti

Travelled with family
There was dust in the room and the bathroom clogged when we took a shower.
Stayed 1 night in Jan 2024

10/10 Excellent

diego

Stayed 1 night in Dec 2023

10/10 Excellent

antony Alan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Bharata, FLOWER MOUND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience of staying at Cavalieri Della Corona for two nights. Hotel staff was very patient and helped us with pickup and drop off from airport with free hotel shuttle even though pickup point was little confusing initiallly. They helped us with early check-in as room was available. They charged us $20 for dropping back at airport as they mentioned we maxed out number of pickup/drop offs with free shuttle. This is convenient location to airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo, Weston

Stayed 1 night in Oct 2023

10/10 Excellent

vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only challenge was actually getting there from the airport. I was not clear that the airport shuttle only operated from the Best Western end. After being redirected a number of times and waiting for a shuttle that never materialized, I took a cab. Once I was there, I was very impressed with the quality of the facility and the service.
Stayed 1 night in Oct 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malpensa positioning
Very convenient to the Malpensa airport, good parking, nice restaurant and bar. The surrounding area was walkable and safe. The staff were most excellent - all of them - and got us in as quickly as they could get a room ready. Be sure and sign up for the shuttle ahead of time as it fills up quickly with all of the airline emps who stay there.
Stayed 1 night in Oct 2023

8/10 Good

David, Hopkinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roim was comfortable. Shower valve not working right . Low pressure. Unable to control temp. Diverter was only operable with water shut off. Need a BIGGER SIGN IN THE SHUTTLE VAN. Suggest "BEST WESTERN" in foot high lets on the hood, sides and back o the van.
Stayed 1 night in Oct 2023

10/10 Excellent

Ubaldo

Overall great experience
Overall very good experience. Room was spacious and clean. Tv was in multiple languages which was a nice touch. Shuttle to airport was fast efficient and cheap.
Stayed 1 night in Oct 2023

10/10 Excellent

Marzia

Stayed 1 night in Oct 2023

6/10 Okay

Phil

Disliked: Property conditions & facilities, room comfort
Convenient
This hotel is convenient for those whom require quick access to the airport or stranded due to cancelled flights .Nothing else
Stayed 1 night in Oct 2023

10/10 Excellent

Maxim

Stayed 1 night in Oct 2023

2/10 Terrible

Akeil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the most worst hotel I ever been
Stayed 1 night in Oct 2023

4/10 Poor

Carla

Disliked: Staff & service, property conditions & facilities
Rude staff, except waiter in restaurant

4/10 Poor

ELAINE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wait 1hr transport from airport to hotel called 2x
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan Malpensa Airport hotel
Really cannot speak too highly of this lovely hotel and staff. We arrived late as we had to book at the last minute due to our flight being cancelled. Very difficult circumstances for us but the staff, despite being extremely busy, could not have been kinder or more efficient. Bar meals lovely. Breakfast lovely. Bed magnificent. Hotel beautifully clean. Even a swimming pool. Shuttle bus to and from airport a real blessing.! Special thanks to the manager who was so kind and looked after us personally. Really, really recommend this marvellous hotel and all the staff. Many thanks.
Stayed 1 night in Sep 2023

8/10 Good

Laurie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect stay before our flight the next day.
Stayed 1 night in Sep 2023

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, staff & service
Overnight stay
Served the purpose of late check in from airport. Staff very friendly. Rooms very old. No milk to make a coffee. Very good breakfast.
Stayed 1 night in Sep 2023

4/10 Poor

Naomi

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Donald

Stayed 1 night in Sep 2023

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far the most awful hotel you can imagine . 2 stars at best ….. mmmmm maybe 1 star. Tired decor, tired rooms. Disgusting bathrooms everything broken. Pillows that are rock hard and flat. Bored, borderline rude staff also. Shocking. I could not recommend this hotel to anyone , ever! Avoid at all cost.
Stayed 3 nights in Sep 2023