Meeting facility

Reviews of Best Western Plus Paris Meudon Ermitage

4 out of 5
Best Western Plus Paris Meudon Ermitage
3 route du Colonel Marcel Moraine, Meudon, Hauts-de-Seine

Reviews

8.2

Very good

Rating 10 - Excellent. 216 out of 553 reviews" "
Rating 8 - Good. 222 out of 553 reviews" "
Rating 6 - Okay. 63 out of 553 reviews" "
Rating 4 - Poor. 22 out of 553 reviews" "
Rating 2 - Terrible. 30 out of 553 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

rahul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing,Staff barely speaks English Breakfast: Scrambled hot dogs in the First room with 3 Buffet dishes empty. Pancakes on the Right side of the room in a dark room, and the rest of the dishes in one place. When I was done eating and on my way out, I figured out that there were other dishes that I could have eaten. So technically, I paid 17 Euros for 2 slices of bread, 1 cup of coffee and 1 croissant. Also, the Toaster actually toasts only 1 side of the Toast. At 4.30 am in the morning on the 16th of October due to my early flight, I wanted coffee and in my room there was no sugar or creamer. I went to reception there was no one. the room was locked there was no sign on the reception that the person has stepped away for few minutes or will be back in 5 or 10 mins. No such sign. So I picked 8 sachets of creamer and was looking for sugar behind the bar and then I see that the reception guy walking towards me and said very rudely SIR you are not supposed to be there. I accepted my mistake and apologized for the same and tried to explain to him that since there was no one in the reception there was no sign so I took the liberty to take the creamer myself. Instead of giving me sugar, he started questioning me why I have 8 creamer sachets I explained to him that I need 2 cups of coffee and he scolded him and told me that every room can have only 2. I was pissed off and gave him all the creamers back. I checked out without a coffee he spoilt my day which I can never forget.
Stayed 3 nights in Oct 2023

6/10 Okay

Vladimir

Travelled with partner

10/10 Excellent

Mahamat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional room Shower is very small and you need to hold it down to take a shower 😐 Go for forêt and up
Stayed 2 nights in Dec 2023

10/10 Excellent

Mahamat

Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean
Stayed 2 nights in Oct 2023

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was clean and the rooms were renovated. Che k in staff not helpful whatsoever. Asked for a early check in and place was dead but he kept us waiting right to 3pm on the dot. This hotel is nice but a good hour or more to anything worth seeing or $70 euro cab ride. Wish I paid more for the hotel and less on cabs and wasted time on buses and metro
Stayed 3 nights in Sep 2023
Response from Mélodie on 26 Sept 2023
Dear Michael, thanks for your review. Please note that our check in time is from 3pm. Early check in are to be asked before and are approved according to the hotel activity. It is a shame that you judged our staff according to rule that is clearly specified on our website.

2/10 Terrible

Fritz Nicolas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Run run run this property is not safe, and sanitary I went to this hotel for my first time in my wedding anniversary unfortunately it was the bad experience ever Ac never work try to change room and nothing happen. The toilet was dirty with mildew outside where people seat was dirty, if you think you have a problem a manager will resolve it, you guys will be dead the formaly mention they will not call their manager or technician for our issue I will never going back to this hotel go picture has prove
Stayed 1 night in Sep 2023

10/10 Excellent

Frank, bloomington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Located at the forest for easy hiking. Safe and quiet
Stayed 1 night in Jul 2023

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the motorway not too much traffic noise but very audible sirens. Nice and close to the bus stop, unfortunately the buses are not the most reliable. Restaurant was nice and reasonably priced for Paris
Stayed 5 nights in Jun 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wash cloths would be appreciated by USA customers. Also, the sink soap and shower soap containers were not refilled during our one week stay - just had enough.
Stayed 5 nights in Jun 2023
Response from Melodie, front office manager on 30 Jun 2023
Dear William, thanks for your review. We do have a laundry service. The fee sheet is at your disposal in your room with all the instructions written on it. And sorry about the soap not being refilled. Next time, do not hesitate to call reception directly so we can fix the problem as soon as possible. Thanks for trusting us by staying at our hotel. We hope to see you back soon !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Versailles
Our overall stay was good room was nice and comfortable staff were nice Only negative had to keep asking for tea and coffee for room as they do not supply unless asked also we arrived early afternoon and even though the hotel had a bar and a few snacks they wouldn’t serve us a drink or any snacks told us to use restaurant next door who didn’t serve food till 7 ??
Stayed 3 nights in Jun 2023
Response from Melodie, front office manager on 30 Jun 2023
Dear Michael, thanks for your review. We appreciate it. Indeed, once you are checked in, our tea and coffee are supplied on demand only. Our reception bar is open 24/24 for snacks and softs. Anyway, we are glad to see that those things did not help you from having a good time among us ! We hope to see you back sometime !

6/10 Okay

Christian

Travelled with partner
Liked: Staff & service
Bathroom designs were not functional and dangerous with the high ceiling bath tubs.
Stayed 4 nights in Mar 2023

2/10 Terrible

Adam

Stayed 6 nights in Oct 2022

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Good parking
Stayed 1 night in Oct 2022
Response from Anis Djouaher, Assistant Responsable Herbergement on 21 Jun 2023
Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0146014691.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Anis Djouaher Assistant Responsable Hébergement

10/10 Excellent

Marek

Stayed 3 nights in Sep 2022
Response from Anis Djouaher, Assistant Responsable Herbergement on 21 Jun 2023
Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0146014691.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Anis Djouaher Assistant Responsable Hébergement

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relation Quality/price. I recommend.
Stayed 1 night in Jun 2022
Response from Anis Djouaher, Assistant Responsable Herbergement on 21 Jun 2023
Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0146014691.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Anis Djouaher Assistant Responsable Hébergement

2/10 Terrible

Ray

Stayed 2 nights in May 2022

10/10 Excellent

Delphine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a fantastic staff. They are dedicated to help you. We rented their electric bikes and the staff was very friendly and helpful for our adventure to be a success.
Stayed 1 night in May 2022
Response from Anis Djouaher, Assistant Responsable Herbergement on 21 Jun 2023
Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0146014691.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Anis Djouaher Assistant Responsable Hébergement

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super Staff, spacious room
Stayed 1 night in Jan 2022
Response from Anis Djouaher, Assistant Responsable Herbergement on 21 Jun 2023
Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0146014691.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Anis Djouaher Assistant Responsable Hébergement

8/10 Good

EUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.. It is little bit far from paris. But if you have a car it is okay .
Stayed 1 night in Dec 2021
Response from Anis Djouaher, Assistant Responsable Herbergement on 21 Jun 2023
Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0146014691.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Anis Djouaher Assistant Responsable Hébergement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very clean, just hard to get at corners of square basin in bathroom could have done with more attention. Very comfortable room and excellent meal in restaurant.
Stayed 1 night in Jul 2021
Response from Fadhlat on 14 Aug 2021
Bonjour, C'est un plaisir de voir votre note et de lire votre retour ! Savoir que nous avons réussi à atteindre vos souhaits pour ce séjour dans notre Forêt Enchantée, est tellement motivant ! Nous prenons bonne note pour votre retour, concernant la salle de bain, dans le cas de futur rénovation. Un grand merci pour ce retour, c'est hypra encourageant ! Nous espérons vous revoir prochainement lors d'une escapade Parisienne, Au plaisir, Fadhlat Team Forêt Enchantée #Lermitage

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, great location, spacious rooms, and horse riding!
Stayed 1 night in Apr 2021
Response from La Team Forêt Enchantée on 3 May 2021
Dear Kevin, We were delighted to read your feedback, we sincerely thank you. Please know that your presence with us is very important, as are your comments. We are glad that you liked our establishment and the surrounding area. We hope you will come back to see us soon. If in the future I can help you in any way, please do not hesitate to contact me at 01.46.01.46.86. Once again, thank you for taking the time to complete our survey. We are sensitive to your loyalty to our brand. Best regards, Juliette Team Forêt Enchantée Best Western Plus Paris Meudon Ermitage

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than expected!
We were not expecting great things from a Best Western near Paris but we were very pleasantly surprised. The staff were all very friendly and welcoming, in particular Ahmed. The hotel is in very good condition. The only slightly small complaint we would have is that the air conditioning was either freezing or too warm. There did not seem to be a middle ground. The hotel is located right on the edge of a forest which is surprising considering how close it is to the centre of Paris. Also, the restaurant attached to the hotel is very good considering it is a hotel restaurant. Overall we would definitely recommend this hotel and will stay again when we are visiting Paris.
Stayed 2 nights in Sep 2020
Response from La Team Forêt Enchantée on 12 Oct 2020
Dear Gerald, Thank you for completing our survey regarding your recent stay at our establishment. Your presence here is very important, as are your comments. By being part of what appealed to you during your stay, and asking us how we could improve, you are helping us provide a superior experience for you and other guests in the future. We hope you will come back to see us soon. We are delighted to read that you had a pleasant time with us. We make it a point of honor to welcome our customers in a good mood and with a smile. We are sorry for the air conditioning issue you encountered during your stay and have passed the information on to our technical team so that this does not happen again in the future. We will be delighted to welcome you again. If in the future I can help you in any way, please do not hesitate to contact me at 01.46.01.46.86. Once again, thank you for taking the time to complete our survey. We are sensitive to your loyalty to our brand. Regards, The Enchanted Forest Team. #BestWesternPlusParisMeudonErmitage #EnchantedForest #L'Hermitage

10/10 Excellent

Abdesselam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

4/10 Poor

Olivier, Belgiyum

Business traveller
Liked: Staff & service, amenities
During booking, breakfast was included in the price, but it appeared once at the hotel that breakfast was not included. Local city taxes indicated in the booking were incorrect. I paid more in to the hotel.
Stayed 1 night in Jul 2020

10/10 Excellent

alexandru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in
Very nice, quiet place to stay near Paris. Very pleased with the place and the location of it, definitely recommend.
Stayed 3 nights in Jan 2020

8/10 Good

Azad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unable to connect to the internet from room 204...and the whole floor! No IP address...hmmm! Had to go to the reception area to connect and then go back upstairs... and the connection was ok. The lady said they had had problems with the network....definitely needs to be corrected. Everything else was perfect!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility and excellent breakfast. Location is good for a summer rest in the nearby forest or for a car owners. No public transportation nearby, very expensive taxi service
Stayed 3 nights in Sep 2019

8/10 Good

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, but a little far away
Great hotel, comfy bed. Little bit out in the sticks though.
Stayed 1 night in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel with parking for a van. Near highway and great breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review.
Was participating in the over 65s football competition being held in close proximity to the hotel. I noticed that I could hear every word spoken in the room next to me. I was in room 026. Sound proofing could be better. It did not affect my sleep but it may be a problem for light sleepers.
Stayed 2 nights in May 2019

8/10 Good

harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
During a trip to northern France we decided to take a last minute trip to Paris. This hotel we conveniently located on a main thruway and was not hard to get to at all after surviving the Paris traffic :-) The staff was friendly from the first hello. The room was comfortable, perhaps too comfortable as we slept through two alarms and started our day in Paris later than we wanted. Paid parking was secure, abundant, and clean. We were able to leave our car parked after check out and pick it up once we finished touring Paris. Thank you to the great staff for a great stay.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I stayed in this hotel for 3 days. It made me feel so bad afterwards. The hotel is good condition, just the front desk is not nice. When I arrived in the hotel, nobody told me that their heater system had an issue. The next day, when I complain about the room is too cold and request a different room, the lady told me that the entire building has a heating issue. I request an extra blanket. The lady said she would look for it but no answer after that. I complained again the third day. They finally change a room for me and the heater is working fine in that room. Where is the problem for the entire building's heating system?
Stayed 1 night in Dec 2018

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel and room. Good food at the restaurant. the only downside is the location. there is nothing around.
Stayed 1 night in Dec 2018

6/10 Okay

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hard to find
Very far from Paris
Stayed 1 night in Nov 2018

6/10 Okay

s, s

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
front desk works really slow. waiting long time to check in and out. rooms smells newly painted, which worries a little breathing that all night long. Breakfast buffet was great, highlight of the whole stay.
Stayed 1 night in Sep 2018

8/10 Good

s, s

Travelled with family, Business traveller
Liked: Staff & service
We stayed at the newer renovated room which still has a very strong smell of paint. It's uncomfortable breathing that all night long. Breakfast buffet was great.
Stayed 2 nights in Sep 2018

8/10 Good

Mafiz, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were friendly. Location was slightly remote from Paris. Load time on transit.
Stayed 2 nights in Nov 2018

8/10 Good

Saboor, Dallas,TX

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place with little open parking outside the property and psid covered parking under the building. Breakfast was not too bad either.
Stayed 2 nights in Nov 2018

10/10 Excellent

Milton, Deltona FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far away of the city the only complaint about it But is a good place
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They don't put shampoo or soap in the room. The French don't speak English. The shower was hot all the way and can't be fixed until am shift comes in. There's only one staff at night He said he is the only one in the desk. No iron. Beautiful hotel but not staff well.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Far from everything
Stayed 5 nights in Oct 2018

8/10 Good

Felina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018