All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was great. The bed was a bit high, but comfortable.
Patience
Stayed 2 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Patience,We are delighted to hear that you found our hotel enjoyable and the bed comfortable during your stay. Your feedback regarding the bed height has been noted for future improvements. We appreciate your review and hope to welcome you back soon for another excellent experience.
10/10 Excellent
Michelle
19 Apr 2024
Liked: Property conditions & facilities
.
Michelle
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Michelle,We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us, and we will address the areas of concern internally. We appreciate you taking the time to share your thoughts with us.
Hello Michael,We are thrilled to hear that you had an excellent experience during your stay with us! If you have any suggestions or comments you would like to share with us, please do not hesitate to contact our team directly. We look forward to welcoming you back soon for another wonderful stay!
Great staff. Nice room. Comfy bed and pillows. Nice breakfast. Very functional exercise room. No complaints. Would stay again.
Cynthia
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Cynthia,We are delighted to hear you enjoyed our friendly staff, comfortable room, and convenient amenities. Knowing you had a pleasant experience with us makes us happy. We look forward to welcoming you back in the future for another enjoyable stay.
Hello Parker,We're delighted to hear about your positive experiences with our staff and rooms! Your satisfaction is our priority, and we value your feedback. If you have more to share, please don't hesitate to reach out to us directly.
Hello Ryan,We're thrilled you had a positive experience with our staff and enjoyed our convenient location. Thank you for acknowledging our cleanliness standards. Your feedback is valuable to us and we look forward to welcoming you back in the future.
10/10 Excellent
Dejunte
24 Feb 2024
Dejunte
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Dejunte,We're joyful to hear you had a wonderful experience at our hotel! Should you have any feedback to share, please don't hesitate to reach out so we can ensure we meet all your expectations in the future.
10/10 Excellent
Shelley
16 Feb 2024
I enjoyed a nice stay
Shelley
Stayed 3 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Shelley,We are pleased to hear that you had a pleasant stay with us. Your feedback is greatly appreciated as we strive to provide excellent service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us!
6/10 Okay
Mark
12 Feb 2024
Mark
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Mark, We appreciate you choosing to stay with us. If there were any aspects of your stay that did not meet your expectations, please feel free to contact us directly to discuss further. We hope to welcome you back for an improved experience.
8/10 Good
Todd
14 Jan 2024
Todd
Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Hello Todd, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
The food and room was very good. They charge money on your card without telling you. It’s been a week and they still haven’t refunded me.
tricia
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello tricia, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our food and room. However, we apologize for any inconvenience caused regarding the charges on your card. We kindly suggest reaching out to our management team directly so they can assist you further with the refund.
10/10 Excellent
Woodrow
25 Dec 2023
Woodrow
Response from Manager on 27 Jan 2024
Hello Woodrow,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.
Hello Laurel, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
6/10 Okay
Greg
22 Dec 2023
Liked: Staff & service
Greg
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Greg,We appreciate you choosing our hotel for your stay. If there are any specific issues or concerns you would like to share, please reach out to us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
10/10 Excellent
Kevin
18 Nov 2023
Kevin
Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Hello Kevin,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!
Hello Frank,Thank you for sharing your feedback regarding the dining options in the vicinity of our hotel. We appreciate your input and are glad to hear that you found several eating choices nearby. We always strive to provide a convenient and enjoyable experience for our guests. We appreciate your compliments and humbly request a return visit.
Staff was very nice and the room was amazing. Will be staying again
Emilee
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Emilee,Thank you for your positive feedback about our friendly staff and amazing room! We are delighted to hear that you had a great experience. We can't wait to welcome you back for another wonderful stay in the future.
Helpful safe, convenient location, clean and quiet rooms
Janeen
Stayed 2 nights in Oct 2023
Response from Manager on 2 Nov 2023
Hello Janeen,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We're delighted to hear that you found our location convenient and our rooms clean and quiet. Our team works hard to ensure a safe and comfortable experience for all our guests. We hope to welcome you back again in the future.
6/10 Okay
Zachary
Travelled with family, Business traveller
26 Oct 2023
Disliked: Amenities
Area was nice. Hotel wasn’t that clean.
Zachary
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Zachary, We apologize for any inconvenience caused during your stay. We strive to maintain a high standard of cleanliness and appreciate your feedback.
10/10 Excellent
John
25 Sept 2023
John
Stayed 3 nights in Sep 2023
Response from Manager on 17 Oct 2023
Hello John,Thank you for your excellent rating! We're thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!
Very outdated bathroom. No vent. Always wet inside. Couldn't dry hair from all the moisture inside. Chipped paint. The maid took our dirty towels, but never left new ones. Empty tissue box. Room was not well dusted before we arrived. The front desk in the evening would never say anything to greet or make eye contact to ackowledge you. Too costly for what the price was. Would never stay again.
ROSA
Stayed 2 nights in Sep 2023
Response from Manager on 27 Sept 2023
Hello ROSA ,It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello James,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
8/10 Good
Jhoel
19 Sept 2023
Jhoel
Stayed 1 night in Sep 2023
Response from Manager on 22 Sept 2023
Hello Jhoel,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
Quiet hotel, staff was decent. Cleanliness of room was awful and furniture was rough looking. For the price it just wasn’t worth it!
john
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Hi John,On behalf of our entire team, I would like to apologize for not meeting your needs with our pricing. We are so disappointed to learn that we fell short of your expectations during your most recent stay with us. We hope you will remember our attributes and return for a future stay to see how we are continuing to grow and evolve.
The property was well kept and convenient to shopping and restaurants. The staff were professional and friendly.
Dana
Stayed 2 nights in Sep 2023
Response from Manager on 18 Sept 2023
Hello Dana,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff and comments about our property. We hope to someday have another opportunity to host your stay.
6/10 Okay
Wade
15 Sept 2023
Wade
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
Hello Wade,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
Was pleasantly surprised! Clean, quiet and staff friendly.
Sheryl
Stayed 1 night in Sep 2023
Response from Manager on 13 Sept 2023
Hi Sheryl,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
6/10 Okay
Duane
10 Sept 2023
Duane
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Duane,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Hello Erica,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hi Virginia,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
2/10 Terrible
Devon
6 Sept 2023
Devon
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept 2023
Hello Devon, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
8/10 Good
Madison
Travelled with partner
4 Sept 2023
Liked: Cleanliness, staff & service, amenities
I liked the room
Madison
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hi Madison,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
The room was clean and was cleaned daily. Staff was very friendly and welcoming. Breakfast was the typical hotel stuff. I definitely would stay here again and again in the future.
The only issue we had was that we stayed there during the most recent tornado and was very surprised that they didn't have a generator to keep some emergency lights on. We had to use the stairwell, obviously without power, from the 4th floor (which was fine)...thank goodness there were very large windows that let some light in.
Christine
Stayed 4 nights in Aug 2023
Response from Manager on 1 Sept 2023
Hi Christine,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and helpful services. I would like to apologize for not exceeding your expectations with the condition of our room amenities like no generator. Your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. Your feedback has been shared with management to address promptly. I hope that you will stay with us again if your travels bring you back this way.
10/10 Excellent
Ashley
27 Aug 2023
Ashley
Stayed 1 night in Aug 2023
Response from Manager on 31 Aug 2023
Hello Ashley,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Beautiful pool. Very clean room. Need new mattress for pull out couch bed. And door keys need changed due to being locked out of building several times.
Carole
Stayed 6 nights in Aug 2023
Response from Manager on 22 Aug 2023
Hi Carole,Thank you for the review of your stay at our hotel. We sincerely value our guests’ time; therefore, we regret your inconvenience with the room keys; we hope you will accept our apologies. Please be assured your issue will be discussed with the team to improve our guest experience in the future. Thank you for your patience; we hope you will give us another chance to serve you better.
The hotel staff was friendly and have good recommendations for food and adult beverages.
The room was clean and comfortable.
Sarah
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hi Sarah,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
8/10 Good
Michael
Travelled with family
13 Aug 2023
Liked: Cleanliness, staff & service, amenities
Very nice, clean, spacious hotel and quiet. Liked the pool too. And the breakfast in the morning was great! Lots of food. We would definitely stay again!
Michael
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hi Michael,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of hospitality, and we are glad you loved the breakfast services. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!
What was most impressive about this location was the customer service. They were courteous and extremely accommodating. They definitely take pride in their cleanliness. I will stay at this property whenever I am in town.
Jodi
Stayed 2 nights in Aug 2023
Response from Manager on 15 Aug 2023
HI Jodi,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.
Great area for a road trip stop. Comfortable beds, clean rooms, friendly staff!
Karen
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Hello Karen,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and also our area. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Hello Karen,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
There were several bars and restaurants nearby. The hotel was clean. The beds were comfortable.
Sarah
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Hello Sarah,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
8/10 Good
Amit
Travelled with family
8 Aug 2023
Liked: Staff & service, room comfort
Comfortable stay
Furniture in the room slightly dated, crack in our mirror. Pool was nice for the kids. Breakfast was better than many other hotels.
Amit
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Hello Amit,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our furniture and your comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.
My staff was great! The hotel had an amazing outside bar, which while I didn't use it this time plan on using it next time I visit. My room was great and the hotel was quiet, which sometimes is lacking in hotels, but not this one.
Renee
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Hello Renee,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and also our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
8/10 Good
Ashley
Travelled with family and small children, Business traveller
6 Aug 2023
Liked: Amenities
Easy to get to
Ashley
Stayed 1 night in Jul 2023
Response from Manager on 7 Aug 2023
Hello Ashley,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
10/10 Excellent
Rachel
6 Aug 2023
Rachel
Stayed 1 night in Jul 2023
Response from Manager on 29 Aug 2023
Hello Rachel,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
10/10 Excellent
Nicole
5 Aug 2023
Nicole
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug 2023
Hello Nicole,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
Hello Sergio V,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We appreciate you taking the time to share your experience.
2/10 Terrible
teresa
Business traveller
2 Aug 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
M
teresa
Stayed 4 nights in Jul 2023
Response from Manager on 4 Aug 2023
Hello teresa,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
Friendly staff, clean room, solid breakfast options.
Great location with lots of restaurants nearby.
Javi
Stayed 5 nights in Jul 2023
Response from Manager on 1 Aug 2023
Hello Javi,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff as well as our location. We hope to see you again and that you will be truly impressed with our continued improvements.
10/10 Excellent
David
31 Jul 2023
Liked: Cleanliness
Great front desk staff—welcoming!
David
Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Hello David,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff and your insights regarding our front desk. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.