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Reviews of Terra Biohotel

3.5 out of 5
Terra Biohotel
Calle 35 No. 64 A-92, Medellín

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 327 reviews" "
Rating 8 - Good. 69 out of 327 reviews" "
Rating 6 - Okay. 17 out of 327 reviews" "
Rating 4 - Poor. 4 out of 327 reviews" "
Rating 2 - Terrible. 7 out of 327 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Cocoa Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at hotel very friendly and helpful
Stayed 1 night in May 2024
Response from Angelica on 19 May 2024
Good morningGreetings Angelica from TERRA BIOHOTEL, thank you very much for your rating.We always hope to have you on future opportunities.

10/10 Excellent

Michael, Cocoa Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2024
Response from angelica on 22 Apr 2024
Good afternoonGreetings Angelica from TERRA BIOHOTEL, we are pleased that her stay was to her liking.We hope to have her presence in the next opportunity.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The way the rooms are arranged with the view out of the window
Stayed 1 night in Jan 2024
Response from angelica on 22 Apr 2024
Good afternoonGreetings Angelica from TERRA BIOHOTEL, we will keep in mind her very kind suggestion.We hope to have you in the next opportunity.

10/10 Excellent

Eiramyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados son muy atentos, queda en un lugar seguro y es bastante céntrico.
Stayed 3 nights in Mar 2024
Response from eiramyl on 20 Apr 2024
Buenos dias te saluda Yeison de Terra Biohotel, no encanto saber que tu estadia fue agradable, esperamos tenerla nuevamente en el hotel

10/10 Excellent

Michael, Cocoa Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MICHAEL on 20 Apr 2024
Buenos dias te saluda Yeison de Terra Biohotel, no encanto saber que tu estadia fue agradable, esperamos tenerla nuevamente en el hotel

10/10 Excellent

Michael, Cocoa Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay there because of the location, but the staff is great and the bed was comfortable
Stayed 6 nights in Mar 2024
Response from Michael on 24 Mar 2024
Buenas tardes, le saluda Yeison de Terra Biohotel, que bueno que la estancia haya sido de su agrado, esperamos tenerlo de nuevo próximamente

10/10 Excellent

Malcolm, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, the staff are friendly, there’s a nice atmosphere right through the hotel from the cleaning staff, to the kitchen and the front desk. The area is safe and close to Park Del Rio, and the mall and restaurants are close by. I I have stayed twice on my trip for multiple days and they never let me down. I highly recommend.
Stayed 2 nights in Mar 2024
Response from Angelica on 11 Mar 2024
Good afternoonGreetings Angelica from TERRA BIOHOTEL, we are very happy that her stay was as expected and that she continues to visit us,Thank you very much for your rating and we hope to continue counting on your presence.

10/10 Excellent

Antonio, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centralized.
Stayed 3 nights in Feb 2024
Response from Antonio on 27 Feb 2024
Buenos dias le saluda Yeison de Terra Biohotel, nos alegra saber que su estadia fue placentera esperamos tenerlo en una próxima ocasion

8/10 Good

Francy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but…
We had a great stay. Except we were changed for another room price for having an extra person. We ere never told that.
Stayed 7 nights in Feb 2024
Response from FRANCY on 21 Feb 2024
Buenas noches le saluda Yeison de Terra Biohotel, nos agrada saber que su estadia haya sido placentera tendremos en cuenta la observación para ser mas claros en las politicas del hotel, esperamos tenerla de nuevo pronto

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent vacation spot! We loved watching the sun go down over the mountains from our deck. The thoughtful envitonmental design & operation
Stayed 5 nights in Feb 2024
Response from RICHARD on 17 Feb 2024
Buenas tardes le saluda yeison de Terra Biohotel, muchas gracias por su comentario nos alegra saber que su estadia fue placentera y esperamos tenerlos nuevamente pronto

6/10 Okay

Claudia

Travelled with partner
No fue una mala experiencia pero tampoco nada del otro mundo. La primer noche sentí un poco húmeda la habitación y mucho ruido en la mañana. La segunda noche me fue mejor. Lo que no me gusto es que aunque soy Colombiana, vivo en el extranjero. Me cobraron IVA aunque les mostré mi otro pasaporte. En otros lugares, no me cobraron extra, y es mas, fueron los que me dijeron que debería de dar mi otro pasaporte para que no me cobraran el IVA. Me pareció muy mal hecho que me hubieran cobrado lo que no me corresponde. Así que la verdad, no volveré y no los recomendare por esa razón.
Stayed 2 nights in Feb 2024
Response from CLAUDIA on 17 Feb 2024
Buenas tardes le saluda Yeison de Terra Biohotel, lamento que su estancia no haya sido la mejor y tendremos en cuenta el tema del ruido y la humedad, con respecto al IVA el una ley que no podemos saltarnos ya que esta nos indica los impuestos que deben pagar los ciudadanos Colombianos independiente de donde residan.

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Rommel on 27 Feb 2024
Buenos dias le saluda Yeison de Terra Biohotel, nos alegra saber que su estadia fue placentera esperamos tenerlo en una próxima ocasion

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from angelica on 13 Feb 2024
Buenos DiasSeñor JoelMuchas gracias por su calificación , para nosotros es muy importante su opinión, esperamos contar en una próxima oportunidad con su presencia.

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from angelica on 13 Feb 2024
Buenos DiasSeñor JuanMuchas gracias por su calificación, esperamos contar con usted en una próxima oportunidad.

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room n quiet residential neighborhood. Staff are wonderful, free breakfast was great and the room was comfortable but basic (great shower!). A bit of a walk to Metro, with a block or two of not so great area. Room with a balcony was worth it, not for the view but for the bird-watching. Recommend
Stayed 4 nights in Jan 2024
Response from angelica on 2 Feb 2024
Good morningMrs. BettyGreetings Angelica from TERRA BIOHOTEL, thank you very much for your rating, we are glad that her stay was to her liking and we hope that she will visit us again very soon.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The breakfast was excellent. The hotel is clean and in a great location.
Stayed 4 nights in Jan 2024
Response from angelica on 5 Feb 2024
Good morningGreetings Angelica from TERRA BIOHOTEL, thank you very much for your rating, we are glad that her stay was so good, we work daily to make it so.We hope to have you in the next opportunity.

10/10 Excellent

Cinthia

Stayed 3 nights in Jan 2024
Response from Cinthia on 20 Mar 2024
Buen dia le saluda Yeison de Terra Biohotel, nos alegra saber que disfruto de su estancia en el hotel esperamos tenerla nuevamente de manera pronta

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024
Response from Anthony on 1 Feb 2024
Buenos dias le saluda Yeison de Terra Biohotel, muchas gracias por preferirnos, lo esperamos nuevamente para una nueva estadia

6/10 Okay

THANIENID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We upgraded because the first room was too small to what we experienced in Bogotá’s Hotel . The upgrade was the game changer —- Jacuzzi , Balcony , Panoramic View , and a big space room. Totally Recommend the 9th floor . It cost us only $60
Stayed 4 nights in Jan 2024
Response from angelica on 27 Jan 2024
Buenas NochesMuchas gracias por su calificación, esperamos contar con usted en una próxima oportunidad.

10/10 Excellent

Alex A, Fort Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lady at front desk is great!
Stayed 3 nights in Jan 2024
Response from angelica on 24 Jan 2024
Buenos DiasSeñor AlexLe saluda Angelica de TERRA BIOHOTEL, muchas gracias por su calificación, bienvenido siempre.

10/10 Excellent

Alex A, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
may services around hotel
Stayed 3 nights in Jan 2024
Response from angelica on 20 Jan 2024
Buenos DiasSeñor AlexMuchas gracias por su calificación y por preferirnos siempre.

10/10 Excellent

Candace

Travelled with partner
Liked: Property conditions & facilities
Beautiful hotel with wonderful desk staff. Bed was comfortable, hot water shower, close to cafes and grocery stores. Lovely, safe neighborhood.
Stayed 4 nights in Jan 2024
Response from angelica on 14 Jan 2024
Good afternoonMrs. CandaceWe are extremely pleased that your stay was to your liking, thank you very much for your rating, we hope to have your presence in the next opportunity.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to many things from restaurants to malls, grocery stores and some entertainment. Staff starting from the front desk, housekeeping, kitchen and all around the hotel were the nicest and most professional people. If you look for a good hearty breakfast then this is your hotel. They do emphasize a “go green” environment therefore expect to find real plants all over the hotel. Walks around the neighborhood were very nice as the area is very tranquil. Also if interested in excursions they can help with reservations. Special shoutout to the awesome front desk staff!! Y’all were so attentive and super helpful since the day we arrived. I highly recommend this hotel!
Stayed 3 nights in Jan 2024
Response from angelica on 14 Jan 2024
Buenas TardesSeñora JulieMuchas gracias por su calificación, nos alegra mucho que su experiencia haya sido asi de buena, cada dia nuestro equipo trabaja para que sea de esta forma, los esperamos de nuevo en otra oportunidad.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from angelica on 9 Jan 2024
Buenos DiasSeñor JoseLe saluda Angelica de TERRA BIOHOTEL, muchas gracias por su calificación, esperamos contar con su presencia en una próxima oportunidad.

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from angelica on 9 Jan 2024
Buenos DiasSeñor PedroLe saluda Angelica de TERRA BIOHOTEL, muchas gracias por su calificación, nos complace que su estadia haya sido lo que buscaba, trabajamos a diario para que asi sea, lo esperamos en una próxima oportunidad.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from angelica on 9 Jan 2024
Buenos DiasSeñor JavierLe saluda Angelica de TERRA BIOHOTEL, muchas gracias por su calificación, esperamos contar con su presencia en una próxima oportunidad.

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The view from the balcony was amazing to wake up to every morning! They always cleaned the room well everyday and left things neat. The staff was always helpful and knowledgeable and we always enjoyed the breakfast! The staff was patient with me because I don’t speak much Spanish and I’m grateful on how attentive they were. Very nice stay! Would highly recommend!
Response from Angelica on 22 Dec 2023
Good MorningMr. AlexisGreetings Angelica from TERRA BIOHOTEL, we are extremely pleased that your stay was so pleasant, that our entire work team has contributed to making it a great experience, thank you very much for your rating and we hope to see you again, always welcome.

4/10 Poor

Astrid Carolina

Stayed 1 night in Dec 2023
Response from angelica on 4 Jan 2024
Buenas TardesSeñora AstridNos gustaria conocer como fue estadia ya que trabajamos a diario para que las expectativas de nuestros huespedes sean las mejores, esperamos contar con su presencia en otra oportunidad.

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property is nice and in a safe environment with minimal noise complaints
Stayed 4 nights in Dec 2023
Response from Terra Biohotel on 11 Dec 2023
Amandal! Thank you very much for your feedback, really we appreciate it. We hope you enjoy your stay with us.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Angelica on 5 Dec 2023
Buenos DíasSeñor JamesLe saluda Angelica de TERRA BIOHOTEL, muchas gracias por su calificación y esperamos contar con usted en próximas estadías.

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Angelica on 5 Dec 2023
Buenos DíasSeñor ÁngelLe saluda Angelica de TERRA BIOHOTEL, nos complace enormemente que su estadía fuera de su agrado, de ante mano gracias por su calificación y trabajamos a diario para que sus expectativas se cumplan, siempre bienvenido, lo esperamos en futuras fechas.

10/10 Excellent

Stephany

Travelled with family and small children
Liked: Amenities
Staff was incredibly nice! Great service will definitely be coming back
Stayed 5 nights in Nov 2023
Response from Terra Biohotel on 14 Nov 2023
Stephany! Thank you very much for your feedback, really we appreciate it. We hope you enjoy your stay with us.

2/10 Terrible

Taylor

Stayed 1 night in Nov 2023
Response from Taylor on 4 Dec 2023
Buenas tardes le saluda Yeison de Terra Biohotel , nos gustaria saber cosas de su hospedaje no fueron de su especial agrado

8/10 Good

Eric

Stayed 3 nights in Nov 2023
Response from Eric on 30 Nov 2023
Buenos dias le saluda yesison de Terra biohoten nos alegra saber que su estadia fue grata,esperamos tenerlo pronto nuevamente

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from ingrid on 6 Nov 2023
Buenos dias le saluda yeison de terra biohotel,lamentamos que la estadia no haya sido de su agrado no encantaría saber que sucedió

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, quiet, safe,staff was very friendly. Hotel is pretty ,the rooms are very comfortable, with great city views. I would definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Angelica on 30 Oct 2023
Buenas TardesSeñor LuisLe saluda Angelica de TERRA BIOHOHTEL, nos complace y nos alegra enormemente que su estadía haya sido lo mas cómoda posible , estamos siempre atentos a prestar nuestro mejor servicio y lo esperamos en futuras oportunidades.Muchas gracias, Bienvenido siempre

10/10 Excellent

Allison, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from angelica on 14 Oct 2023
Buenos DiasSeñora AllisonNos alegra mucho que pudiera disfrutar de su estadia con nosotros, siempre bienvenida.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvelous experience from beginning to end !
What a fantastic experience. Hotels are all the same a 400-600 sq. ft. space in which you sleep in, but those that stand out , CARE. I was fortunate to experience that here at Terra. I had a wonderful pizza at the restaurant, a lovely check-in experience with the front desk, an immaculate room upon entry, and finally - something not common - an honest staff. I left $2400 worth of equipment at the lobby and a maintenance staff employee named Winton returned it and the staff notified me within a few minutes of departure. Those types of actions must be recognized and as far as I am concerned, the Terra Biohotel has gained a lifelong customer. Many thanks to the staff for the exceptional experience. I would recommend all to consider a little more of a drive to Laureles instead of Poblado and experience the hotel for yourself. Exceptional!
Stayed 1 night in Sep 2023
Response from angelica on 27 Sept 2023
Señor DavidNos complace que su experiencia fuera tan maravillosa, a diario trabajamos por que todos nuestros huéspedes estén cómodos y mas aun que se vayan con esa intención de querer regresar, agradecemos sus palabras y lo esperamos nuevamente.Siempre Bienvenido!!

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for a weird noise from an insect every night. They could call the exterminator more often.
Stayed 4 nights in Sep 2023
Response from Angelica on 22 Sept 2023
Buenas TardesSeñor HectorLe saluda Angelica de TERRA BIOHOTEL, lamentamos esta novedad en su estadia, pero valoramos la observacion y lo tendremos muy presente para mejorar y contar con usted en una proxima oportunidad.

10/10 Excellent

Lisette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet and comfortable.
Stayed 2 nights in Sep 2023
Response from LISETTE on 20 Sept 2023
Buenos dias le saluda yeison de terra biohotel, nos alegra saber que disfruto su estadia

8/10 Good

Guy

Stayed 1 night in Aug 2023
Response from guy on 31 Aug 2023
Buenos dias le saluda yeison de terra biohotel nos alegra saber que disfruto su estadia esperamos tenerlo en una proxima estancia para mejorar su experiencia en el hotel

10/10 Excellent

Jairo

Stayed 1 night in Aug 2023
Response from JAIRO on 31 Aug 2023
Buenos dias le saluda yeison de terra biohotel, nos alegra saber que que disfruto su estadia en el hotel, esperamos tenerlo nuevamente pronto

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and hotel staff! Great rooms with excellent view. It is very eco-friendly. Very reasonable pricing as well
Stayed 2 nights in Jul 2023
Response from Terra Biohotel on 1 Aug 2023
Andresl! Thank you very much for your feedback, really we appreciate it. We hope you enjoy your stay with us.

10/10 Excellent

Lina

Stayed 2 nights in Jul 2023
Response from lina on 20 Aug 2023
Buenas tardes nos alegra saber que disfruto de su estadia

10/10 Excellent

Robert, Pottstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jun 2023
Response from ROBERT on 21 Jul 2023
Buenas tardes nos encanta saber que disfruto de su estadia en el hotel

8/10 Good

Jaime

Stayed 1 night in Jul 2023
Response from Terra Biohotel on 13 Jul 2023
Jaime! agradecemos tu fidelidad,valoración y esperamos nos visites nuevamente pronto. Saludos

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the showerhead, not enough pressure and the menu of restaurant somewhat limited.
Stayed 9 nights in Jun 2023
Response from Terra Biohotel on 4 Jul 2023
Jose! Lamentamos mucho la experiencia obtenida por parte de la ducha de la habitación y carta de nuestro restaurante, por tanto procederemos a dar solución por parte de mantenimiento y próximamente la carta estará en actualizaciones para mejorar las experiencias. Esperamos en su próxima estadía ver los cambios.

10/10 Excellent

Alex A, Fort Lauderdale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk, especially the ladies are great and always nice. Will stay again!!!
Stayed 2 nights in Jun 2023
Response from Terra Biohotel on 28 Jun 2023
Alex! Thank you very much for your feedback, really we appreciate it. We hope you enjoy your stay with us.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Eco friendly, staff was attentive and area peaceful and walkable.
Stayed 7 nights in Jun 2023
Response from Terra Biohotel on 14 Jun 2023
Stacyl! Thank you very much for your feedback, really we appreciate it. We hope you enjoy your stay with us.

10/10 Excellent

Janet

Stayed 5 nights in Jun 2023
Response from Terra Biohotel on 14 Jun 2023
Janetl! Thank you very much for your feedback, really we appreciate it. We hope you enjoy your stay with us.