Property entrance
Check availability

Reviews of Hotel Estelar Blue

3.5 out of 5
Hotel Estelar Blue
Cra. 42 1 Sur 74, Medellín, Antioquia

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Myrna E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Apr 2024

10/10 Excellent

Henry

Stayed 2 nights in Mar 2024

10/10 Excellent

Karen Jean, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel’s location are great.
Stayed 3 nights in Feb 2024
Response from Estelar Blue on 19 Mar 2024
Dear guest,It is a pleasure for us to greet you and at the same time convey our gratitude for your preference for our services. We reiterate our commitment to continue offering the best quality.We hope for your soon return.Cordially,Carlos QuesadaGeneral manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in Medellín!
We enjoyed our stay here - the staff was lovely, the breakfast was so relaxing on their patio, and the location was excellent! This was my 1st time visiting Medellín and our home base here added to the pleasure.
Stayed 6 nights in Dec 2023
Response from Hotel Estelar Blue on 24 Jan 2024
Mr. James, It is a pleasure for us to greet you and at the same time convey our gratitude for your preference for our services. We reiterate our commitment to continue offering the best quality.We hope for your soon return.Cordially,Carlos QuesadaGeneral Manager

10/10 Excellent

Roberto

Stayed 4 nights in Jan 2024

10/10 Excellent

Ramon

Stayed 2 nights in Dec 2023

10/10 Excellent

Neidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to enjoy a good dinning, shopping, walking distance area, and not been in the Provenza crowd this is the best hotel to stay. Very quiet, breakfast included, very safe area and customer service is amazing! All the employees were very helpful and super nice all the time. I will definitely stay here again.
Stayed 5 nights in Nov 2023
Response from Hotel Estelar Blue on 4 Dec 2023
Ms. Neidy,We appreciate the time taken to express your experience about the service, your observations are a source of motivation for all staff and to ensure compliance with all activities that can make our guests' stay an experience that exceeds expectations.We hope to have the opportunity to serve you again soon and demonstrate our 100% Colombian hospitality.Cordially,Olga Luz Sampedro General Manager

10/10 Excellent

ANDRES FELIPE, Bogota

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choise for a business stay
Stayed 2 nights in Nov 2023
Response from Hotel ESTELAR Blue on 28 Nov 2023
Estimado señor Andrés Felipe, Gracias por visitarnos y calificar nuestros servicios. Nos complace saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderle nuevamente. Cordialmente, Olga Luz Sampedro S.Gerente General

10/10 Excellent

gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with balcony friendly helpful service
Stayed 2 nights in Oct 2023
Response from Hotel ESTELAR Blue on 7 Nov 2023
Mr. Gregory, Thank you for visiting us, choosing us as your destination and receiving these comments make our hotel and staff a space where you can find moments that you will never forget.We look forward to your next visit and having the opportunity to serve you again.Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Viviana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and very clean and a very friendly staff. The hotel has breakfast included which is also very convinient. Would definitly recommend.
Stayed 4 nights in Oct 2023
Response from Hotel ESTELAR Blue on 10 Oct 2023
Ms. Viviana, We express our sincere gratitude for sharing your experience with us. We know your time and knowledge are valuable, and we are truly grateful for your willingness to share it.Looking forward to seeing you back. Cordially,Arvey BenavidesGerente General

10/10 Excellent

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado
El hotel es uno de los mejores del país, el staff es muy amable y servicial, tienen una amplia variedad de opciones para el desayuno.
Stayed 2 nights in Sep 2023
Response from Hotel Estelar Blue on 7 Sept 2023
Estimada señora Laura, Gracias por visitarnos y calificar nuestros servicios. Recibir sus excelentes comentarios nos motiva a continuar ofreciendo la mejor calidad en nuestros servicios. Esperamos tener el gusto de atenderle nuevamente. Cordialmente, Arvey BenavidesGerente General

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, great breakfast, great staff, very clean, close to everything
Stayed 3 nights in Aug 2023
Response from Hotel Estelar Blue on 24 Aug 2023
Mr. Josue, We are so honored to get your amazing reviews which inspire us to keep offering the best quality services. Looking forward to serving you again and fulfilling your expectations. Cordially,Arvey BenavidesGeneral Manager

10/10 Excellent

Dino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very very nice
Stayed 8 nights in Jul 2023
Response from Hotel Estelar Blue on 2 Aug 2023
Mr. Dino, Thank you for visiting us, choosing us as your destination and receiving these comments make our hotel and staff a place where you can find moments you will never forget.We look forward to your next visit and we have the opportunity to serve you again.Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Leylani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jul 2023
Response from Hotel Estelar Blue on 19 Jul 2023
Ms. Leylani, Thank you for choosing and sharing your experience. Your reviews inspire us to keep offering the best quality services to our guests. Looking forward to seeing you soon. Cordially, Arvey BenavidesGeneral Manager

6/10 Okay

howard

Liked: Cleanliness
Average
Stayed 12 nights in Jun 2023
Response from Hotel Estelar Blue on 10 Jul 2023
Mr. Howard, Thank you for choosing us to stay, we are sorry for not having met all your expectations. We are working hard to ensure the best quality of our service. Our rooms are getting a restyling process, as well as our restaurant and its menú to offer a wider range of dishes.We hope to have the pleasure to serving you again in Medellín. Cordially, Arvey BenavidesGeneral Manager

8/10 Good

Jaime

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was ok. Customer service was like a 8-10. Advice always hang out room door the sign don’t disturb because they knock you beginning at 8:00 for asking for any service. Laundry or housekeeping what ever.
Stayed 4 nights in Jun 2023
Response from Hotel Estelar Blue on 21 Jun 2023
Mr Jamie,Thanks for visiting us. We apologize for the inconvenience caused. Effectively, from this time on, the internal processes are carried out in order to fulfill the promise of service in terms of laundry and minibars. That is why, as you indicate, we recommend placing the do not disturb card so as not to interrupt the rest and contacting reception at the time you need the services.Cordially,Arvey BenavidesGeneral manager

10/10 Excellent

Oscar, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Buen desayuno Atención especial Volvere
Stayed 7 nights in Jun 2023
Response from Hotel Estelar Blue on 21 Jun 2023
Estimado Oscar,Es grato para nosotros saludarle y a la vez transmitirle nuestro agradecimiento por su preferencia hacia nuestros servicios. Le reiteremos nuestro compromiso para continuar ofreciendo la mejor calidad.Esperamos su pronto regreso.Cordialmente,Arvey BenavidesGerente General

10/10 Excellent

Meinolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Medellin
Nice hotel with very friendly staff
Stayed 2 nights in Jun 2023
Response from Hotel Estelar Blue on 13 Jun 2023
Mr. Meinolf, Thank you for choosing us and sharing your experience. We are glad to know that we met your expectations. Looking forward to seeing you again. Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy cómodo tranquilo y muy bien ubicado , buen servicio
Stayed 2 nights in Apr 2023
Response from Hotel ESTELAR Blue on 8 May 2023
Cordial saludo señor Adrian, Gracias por visitarnos y calificar nuestros servicios. Nos complace saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderle nuevamente. Cordialmente, Arvey BenavidesGerente General

10/10 Excellent

JENNY Del Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend to get the option with breakfast was a good choice.. Almost 10 minutes away from shopping centers restaurants.. the only thing seem like the room upgrade is never available anywhere I go with the Expedia vip that too me seem like it’s just that they don’t want to give at times but the hotel was clean staff was nice I would definitely go back
Stayed 2 nights in Apr 2023
Response from Hotel ESTELAR Blue on 7 May 2023
Ms. Jenny, Thank you for choosing us and sharing your experience. We inform you that we offer a 20% discount on A&B services to the Expedia VIP Access Guests, a room upgrade is given only when Junior Suites Room is available, but this kind of room is the most requested in the bookings. We reiterate our commitment to serving you again. Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Jorge

Stayed 5 nights in Apr 2023

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Friendly staff and great food
Stayed 1 night in Apr 2023
Response from Hotel ESTELAR Blue on 17 Apr 2023
Ms. Mayra, Thank you for choosing us and sharing your experience.We are glad to know that you liked the services offered by our staff. We hope to have the pleasure of serving again and keep fulfilling your expectations.Cordially, Arvey BenavidesGeneral Manager

2/10 Terrible

IRINEU, PALM COAST

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Don't received any VIP as described by ESTELAR. Very disappointed.
Stayed 1 night in Mar 2023
Response from Hotel ESTELAR Blue on 28 Mar 2023
Ms. Irineu,We apologize for not having identified you as an Expedia VIP member. We are taking corrective actions with our front desk staff to reinforce the check-in and registration process and ensure that the benefit information is provided to our guests. We reiterate our commitment to serving you again.Cordially,Arvey BenavidesGeneral Manager

8/10 Good

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estadía fue perfecta. Recomiendo el hotel
Stayed 2 nights in Feb 2023
Response from Hotel ESTELAR Blue on 28 Feb 2023
Estimada señora Cristina, Agradecemos y valoramos sus excelentes comentarios, los cuales nos motivan a continuar ofreciendo la mejor calidad en nuestros servicios. Esperamos tener el gusto de atenderle nuevamente. Cordialmente, Arvey BenavidesGerente General

6/10 Okay

Silvio

Travelled with family
Disliked: Cleanliness
I liked the hotel specially for its location. The breakfast was fair for the price. I didn’t like the cleanest. One day after a very poor cleaning,they left the room without toilet paper and without even one towel.
Stayed 4 nights in Feb 2023
Response from Hotel ESTELAR Blue on 28 Feb 2023
Mr. Silvio, Thank you for choosing us to stay and sharing your experience. We apologize for the inconvenience presented during your stay. Corrective actions are being carried out with our cleaners staff to ensure neat spaces and promptly replace towels and toiletries.We reiterate our commitment to serving you again. Cordially, Arvey BenavidesGerente General

8/10 Good

Soila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in general was good. Staff are nice, gentle and willing to help with everything and no matter the time. The restaurant serves a nice, varied and good buffet for breakfast, but for dinner options are limited and not tasty. The room was alright, after asked for change of sofa bed to twin bed. The bedroom could use some hooks or/and shelves to place personal articles. Overall a pleasant stay!
Stayed 10 nights in Feb 2023
Response from Hotel ESTELAR Blue on 20 Feb 2023
Ms. Soila, We appreciate the time taken to express your experience with the service, your comments are a source of motivation for all staff and to ensure compliance with all activities that can make our guests' stay an experience that exceeds expectations.We hope to have the opportunity to serve you again soon and demonstrate our 100% Colombian hospitality.Cordially,Arvey BenavidesGeneral Manager

10/10 Excellent

Mauricio

Stayed 4 nights in Feb 2023

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is quite, staff is great and helpful. Hotel is rundown, need a bit of work. During my stay it was electrical outrage, 2 night need it to change room in the night since toilet stop flush and was giving the option to go to a room where it the toilet work.. Overall people working there is amazing.
Stayed 2 nights in Feb 2023
Response from Hotel ESTELAR Blue on 7 Feb 2023
Ms. Veronica, Thank you for choosing us and rating our services. We are working hard with our staff to improve our service, our rooms are also in a modernization process to ensure a comfortable stay for our guests. We apologize for the inconvenience presented and hope to have the pleasure of serving you again. Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very good area
Stayed 3 nights in Feb 2023
Response from Hotel ESTELAR Blue on 7 Feb 2023
Mr. Francisco, We appreciate the time taken to express your experience with the service, your comments are a source of motivation for all staff and to ensure compliance with all activities that can make our guests' stay an experience that exceeds expectations.We hope to have the opportunity to serve you again soon and demonstrate our 100% Colombian hospitality.Cordially, Arvey BenavidesGeneral Manager

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Jan 2023
Response from Hotel ESTELAR Blue on 7 Feb 2023
Mr. Peter, Thank you for choosing us and sharing your experience. We are glad to know that the services offered by our staff met your expectations. Looking forward to seeing you soon. Cordially, Arvey BenavidesGeneral Manager

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

2/10 Terrible

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Soy Colombiana, ciudadana de los Estados Unidos y residente en USA hace más de 23 años. Me pareció apenas lógico registrarme en el hotel con mi documento colombiano y a pesar de que les expliqué a los empleados del hotel que no residía en mi país de nacimiento y que tenía en mi poder mi pasaporte americano, licencia de conducir y otros documentos que lo probarían, insistieron en cobrarme $100 de impuestos por una estadía en el hotel por la cual pague un poco más de $400, absurda y negligente la actitud de los empleados que aplican la norma tributaria colombiana a su conveniencia, pues insistieron en que yo debería exhibir el sello de entrada en mi pasaporte como turista, desconociendo que en inmigración se puede optar por el registro biométrico; tampoco quisieron mirar mi registro migratorio; era más ventajoso para ellos cobrar el mencionado impuesto
Stayed 7 nights in Jan 2023
Response from Hotel ESTELAR Blue on 1 Feb 2023
Cordial saludo señora Patricia, Ofrecemos disculpas por las molestias ocasionadas. La estaremos contactando a través de su correo electrónico para atender su caso. Cordialmente, Arvey BenavidesGerente General

10/10 Excellent

Omar, Bonita Springs

8/10 Good

Edilberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok.
The stay was fine. The room was clean and had some snack and drinks (paid). The shower was big and hot water was readily available. I needed an iron the last night and I called the front desk and one was brought shortly. It did take the front desk personnel quite some time to check us in. They also allowed us to check in an hour earlier.
Stayed 4 nights in Dec 2022
Response from Hotel ESTELAR Blue on 31 Jan 2023
Mr. Edilberto, We appreciate the time taken to express your experience about the service, your comments are a source of motivation for all staff and to ensure compliance with all activities that can make our guests' stay an experience that exceeds expectations.We hope to have the opportunity to serve you again soon and demonstrate our 100% Colombian hospitalityCordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Sandra

8/10 Good

Camilly, san juan

Travelled with family
Liked: Staff & service
Excellent staff,nice location and good breakfast.
Response from Hotel ESTELAR Blue on 4 Jan 2023
Ms. Camilly, Thank you for choosing us and sharing your experience. We are glad to know that we met your expectations. Looking forward to seeing you soon. Cordially, Arvey BenavidesGeneral Manager

8/10 Good

Alfonza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

6/10 Okay

Pedro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Dec 2022
Response from Hotel ESTELAR Blue on 13 Dec 2022
Cordial saludo señor Pedro, Gracias por visitarnos. Esperamos tener el gusto de atenderle nuevamente. Cordialmente, Arvey BenavidesGerente General

10/10 Excellent

charles, Fort Myers

Liked: Cleanliness, staff & service, amenities
Very clean quiet peaceful hotel loved been there many times great place and great people working there .
Response from Hotel ESTELAR Blue on 13 Dec 2022
Mr. Charles, Thank your for choosing us and sharing your experience. We are glad to know that we met your expectations.Looking forward to seeing you soon. Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

maria, Belcamp

4/10 Poor

Fredy

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Hanmerly, Brooklyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean property
Stayed 3 nights in Oct 2022
Response from Hotel ESTELAR Blue on 26 Oct 2022
Mr. Hanmerly, Thank you for choosing us and sharing your experience. We are glad to know that we met your expectations. Looking forward to seeing you soon. Cordially, Arvey BenavidesGeneral Manager

8/10 Good

Jose William

Stayed 2 nights in Oct 2022

10/10 Excellent

Chang Jie

Liked: Staff & service, amenities, property conditions & facilities
The friendly staff. The location is nowhere. There is no common transportation option. Only call-and-wait, sometimes overcharging taxi. From the hotel to SantaFe mall, the taxi fee should be around 7 mil, but one rainy evening I was charged 20 mil.
Stayed 3 nights in Sep 2022
Response from Hotel ESTELAR Blue on 30 Sept 2022
Mr. Chang Jie, We thank you for choosing us to stay and sharing your experience. We are glad to hear that you liked the service offered by our staff.Related to the transport service, it is not offered by ourselves, actually, there are two options for our guests. A private one with our transport provider - Aeroturex - which must be booked previously, and the other options are the public yellow cabs that are always available or it takes few minutes to get one. We reiterate our commitment to serving you again. Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

Lisleinys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful! Hotel was very clean.
Stayed 4 nights in Sep 2022
Response from Hotel ESTELAR Blue on 13 Sept 2022
Ms. Lisleinys, Thank you for choosing us and rating our services. We are so honored to get your amazing reviews. Looking forward to seeing you again. Cordially, Arvey BenavidesGeneral Manager

10/10 Excellent

charles, Fort Myers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean quiet very friendly
Stayed 17 nights in Aug 2022
Response from Hotel ESTELAR Blue on 13 Sept 2022
Mr. Charles, We are glad to get your great reviews, which inspire us to keep offering the best quality service. Looking forward to seeing you soon.Cordially, Arvey BenavidesGerente General

2/10 Terrible

Alberto

Stayed 2 nights in Sep 2022

10/10 Excellent

Keiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The staff was so friendly since the first day that we check in with Laura and Patricia. I have a littler concern that when the people clean the bedroom my husband has his phone charger back to the nightstand and they push to the back and broken it. But otherwise everything was so perfect.
Stayed 5 nights in Aug 2022
Response from Hotel ESTELAR Blue on 5 Sept 2022
Ms. Keiri, Thank you for choosing us and sharing your experience. We are glad to hear that you liked the services offered by our staff. We apologize for the inconveniences presented during your stay with your phone charger, we are taking corrective actions to prevent this situation from happening again. We reiterate our commitment to serving you again. Cordially, Arvey BenavidesGeneral Manager