Estimada Sra. Annemarie Gracias por compartir tus comentarios y por otorgarnos una calificación de 4 sobre 5. Nos alegra saber que disfrutaste de tu estancia en nuestro hotel.Valoramos tu opinión y estamos comprometidos a mejorar constantemente para brindar la mejor experiencia posible a nuestros huéspedes.Si hay algo en lo que podamos mejorar o si tienes alguna otra sugerencia, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que tu próxima visita sea aún más satisfactoria.Esperamos tener el placer de recibirte nuevamente en un futuro cercano

Dear Ricardo Thank you for your feedback regarding breakfast. We appreciate your suggestion for more variety, and we'll definitely consider it as we strive to enhance our offerings to better meet our guests' preferences. Your input is invaluable to us as we continuously work to improve our services. We hope to have the opportunity to provide you with a more diverse breakfast experience during your next stay. If there are any specific items or preferences you'd like to see included, please feel free to let us know. We look forward to welcoming you back and exceeding your expectations.

Dear Gisela We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We understand the importance of a seamless and comfortable stay, and we regret that we did not meet your expectations on this occasion.Addressing issues promptly is a priority for us, and we want to assure you that we have taken immediate steps to rectify the leaking toilet hose in your bathroom. Your feedback is invaluable as it helps us identify areas for improvement to ensure better experiences for our guests in the future.If you have any further comments or questions, please don't hesitate to reach out to our customer service team. We sincerely hope you'll consider giving us another chance to provide you with the excellent service you deserve on your next visit.Thank you for your understanding and for choosing our hotel for your stay.

Dear Francisco We're thrilled to hear that you enjoyed our breakfast offerings during your stay! Providing a delicious and varied breakfast experience is something we take great pride in, and we're delighted that our selection of fruits, eggs, soup, and more met your expectations. Your positive feedback is truly appreciated, and we hope to have the pleasure of serving you again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing our hotel!

Dear MickeyThank you for sharing your feedback with us.It is true that according to our policy, an additional charge of 60 is applied for each visit from a new guest who is not included in the original reservation. We understand that this may seem restrictive, and we want to assure you that your comments are important to us.Our policy is designed to ensure the safety and comfort of all our guests, as well as to maintain balance within our facilities. We appreciate your understanding and hope that, despite this inconvenience, you enjoyed your stay with us. If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you and ensure that you have an enjoyable experience with us.

Dear Dana Thank you for your wonderful review! We are delighted to hear that you had a great stay with us and that everything met your expectations. Providing clean, comfortable, and quiet rooms is our top priority, and we're glad to know that you found your accommodations to be just that. We always aim to anticipate our guests' needs, so we're thrilled that the extra rollaway bed was ready for you upon arrival.Our team takes pride in ensuring that each room is refreshed daily, and we're pleased to hear that you enjoyed our delicious and varied breakfast offerings. While our location may be slightly removed from the bustling Poblado area, we're glad that you found the tranquility worth it, especially with the convenience of nearby restaurants on the same block.It would be our pleasure to welcome you back for another stay in the future, and we sincerely appreciate your recommendation of our property. Thank you for choosing us, and we look forward to hosting you again soon!

dear Maria Thank you for highlighting the convenience of our location and the nearby restaurants. We understand the importance of easy access to dining options for our guests, and we're glad to know that you found our location to be convenient in that regard. Whether you're craving local cuisine or international flavors, we're happy to provide recommendations and assistance to ensure you have a satisfying dining experience. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back on your next visit!

Dear Itaty Thank you very much for your kind words! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to the opportunity to serve you again in the future. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!

Estimada Yelitza ¡Gracias por compartir su experiencia con nosotros! Nos complace enormemente saber que disfrutó de nuestra excelente ubicación en un área segura, cerca de centros comerciales, casas de cambio, supermercados, opciones gastronómicas, puntos de encuentro de tours y farmacias. Su seguridad y comodidad son nuestras principales prioridades, y nos alegra saber que se sintió seguro mientras exploraba la zona a pie.También nos complace escuchar que encontró a nuestro personal muy amable y servicial. Luifer, del área del comedor, estará especialmente encantado de escuchar sus amables palabras.Es maravilloso saber que encontró su habitación espaciosa, con una buena vista, brindándole una estancia cómoda.Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía placentera en el futuro. ¡Gracias por elegirnos como su alojamiento en esta vibrante área de la ciudad!

Dear Wagner We sincerely appreciate your perfect rating of 5 out of 5! It brings us great joy to hear that your experience with us was exceptional and that we met all your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you again in the future to provide another unforgettable experience. Thank you for choosing us and for sharing your positive feedback!

Estimado Johnny Apreciamos tu calificación de 8 sobre 10 y tu honesta retroalimentación. Nos alegra que hayas disfrutado tu estancia con nosotros, pero notamos que hay margen de mejora. Valoramos tus comentarios y utilizaremos esta información para identificar áreas en las que podamos mejorar y asegurarnos de que tu próxima experiencia sea aún mejor. Si hay algo específico en lo que podamos trabajar o si tienes alguna sugerencia, por favor no dudes en hacérnoslo saber. Esperamos tener la oportunidad de darte la bienvenida nuevamente en el futuro y demostrarte nuestro compromiso con tu satisfacción.

Dear Guest,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience or discomfort you experienced during your visit.Please accept our apologies for any misunderstanding regarding our policy on guest registration. As part of our hotel's security procedures, it is standard protocol to register all guests staying overnight for their safety and security. While we understand your concerns about local friends stopping by, our policy prohibits visitors from being registered to guest rooms. This procedure is in place to ensure the safety and security of all our guests and cannot be modified.Regarding your experience with breakfast, we apologize for the cold eggs and meats and for the lack of a microwave in our kitchen. We strive to provide high-quality dining experiences for our guests, and we regret that we fell short of this standard during your stay. Your feedback will be shared with our kitchen team to address these issues and improve our breakfast offerings.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding of our hotel policies. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Dear Brian Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or discomfort you experienced during your stay.We regret to hear that you were not informed about the ongoing renovations at our hotel, resulting in noise disturbances during your visit. Please accept our apologies for any inconvenience this may have caused. We will review our communication procedures to ensure that guests are properly informed of any ongoing renovations in the future.Regarding the minibar policy, we apologize for any confusion or inconvenience caused. We appreciate your feedback, and we will review our procedures to ensure that they are communicated clearly to all guests.We also apologize for the quality of the breakfast and the condition of the gym facilities. Providing a high-quality dining experience and well-maintained facilities is important to us, and we regret that we fell short of this standard during your stay. Your feedback will be shared with our team to address these issues and make necessary improvements.Once again, we apologize for any disappointment you experienced, and we appreciate your understanding. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Estimado AugustAgradecemos tu retroalimentación y tu calificación de 3 sobre 5. Lamentamos que tu experiencia no haya cumplido completamente tus expectativas. Valoramos tus comentarios y los tomaremos en cuenta para identificar áreas de mejora y así poder brindarte una experiencia más satisfactoria en el futuro. Si tienes alguna sugerencia específica sobre cómo podemos mejorar, no dudes en hacérnoslo saber. Esperamos tener la oportunidad de recibirte nuevamente y demostrarte nuestro compromiso con tu satisfacción.

Dear Javier Thank you for choosing to stay with us. We are thrilled to hear that you appreciated our all-suite accommodations and our prime location.Our team works tirelessly to ensure that our guests enjoy a comfortable and memorable stay, and it's rewarding to know that we succeeded in providing you with a positive experience.Should your travels bring you back to this area, please do not hesitate to reach out. We would be delighted to welcome you back for another enjoyable stay.

Dear Manuel Rodrigues Thank you very much for your kind words! We are delighted to hear that you enjoyed the convenient location of our hotel. Being within walking distance to various attractions, shopping malls, and vibrant dining options is indeed one of the highlights of staying with us.It brings us great joy to know that you found everything you needed within reach during your stay. We strive to provide our guests with a memorable experience, and it seems like we were successful in doing so during your visit.Should your travels bring you back to this area, we would be honored to host you once again. Please don't hesitate to reach out if there is anything we can assist you with in the future.

Dear Nahum We sincerely appreciate your perfect rating of 5 out of 5! It brings us great joy to hear that your experience with us was exceptional and that we met all your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you again in the future to provide another unforgettable experience. Thank you for choosing us and for sharing your positive feedback!

Estimada Sra.Liliana muchas gracias por compartir su puntuacion. Esperamos tenerla nuevamente con nosotros. Le deseo un feliz dia!

Estimado Sr. Douglas muchas gracias por compartir su puntuacion. Esperamos tenerlo nuevamente con nosotros. Le deseo un feliz dia!

Estimado Angel ¡Gracias por la calificación perfecta! Nos complace saber que tu experiencia fue excelente. Si en el futuro tienes alguna otra visita o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. ¡Agradecemos tu preferencia y esperamos tenerte de nuevo como nuestro huésped!

Dear Madelyn We appreciate your positive feedback regarding the service, cleanliness, and comfort of our hotel. However, we sincerely apologize for the shortcomings in the breakfast variety. Your comments are valuable, and we will address this matter to enhance our offerings and provide a more satisfying experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you again in the future with an improved breakfast selection. If you have any further suggestions or concerns, please feel free to share them.

Estimada Emilia muchas gracias por compartir su puntuacion esperamos tenerla nuevamente con nosotros! le deseo un feliz dia!

Dear AlexanderThank you for sharing your positive impressions of our property, especially highlighting the spacious rooms, recent lobby remodel, and convenient location. We appreciate your feedback on the internet functionality, and we're delighted that you enjoyed your overall experience.Regarding your concern about our policy on allowing visitors, we understand the importance of providing a safe and secure environment for all our guests. The restriction on visitors without check-in or an additional fee is a measure in line with our commitment to guest safety and security. We apologize for any inconvenience this may have caused, but it is implemented to ensure the well-being of everyone on the premises.We value your understanding and appreciate your feedback. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future.

Dear Ola thank you so much for sharing your commenta, we hope to have you back very soon! have great day!

Dear Wilson Thank you so much for sharing your comments, we are happy to know you enjoyed your stay with us. We hope to have you back very soon!

Dear MartaThank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced due to the cleanliness of your room during your stay. We take your comments seriously and want to assure you that we are committed to providing a clean and comfortable environment for all our guests.We have addressed your concerns with our housekeeping team and have taken immediate steps to enhance our cleaning procedures. Your feedback is invaluable in helping us identify areas for improvement, and we are working diligently to ensure that this issue does not recur in the future.Please accept our sincere apologies for falling short of your expectations, and we appreciate your understanding as we strive to make the necessary improvements. If there is anything else we can assist you with or if you have any specific requests, please feel free to contact our front desk staff, who will be more than happy to help.We value your feedback and hope to have the opportunity to welcome you back in the future. We are committed to providing you with an exceptional experience, and your satisfaction is our top priority.Best regards

Dear Ricardo, Thank you so much for sharing your comments, we are happy to know you liked the location during your stay with us! Hope you have a great day!

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input and apologize for any inconveniences you may have encountered during your visit.We understand that the unexpected renovations may have been a surprise, and we sincerely apologize for not providing advance notice. We aim to enhance our facilities for the comfort and satisfaction of our guests, but we understand that this could have impacted your experience.We are also sorry to hear about the challenges you faced with the TV reception and the hot water supply. Please be assured that we take these matters seriously, and we are actively working to address these issues to ensure a seamless experience for all our guests.We are delighted to hear that our dedicated staff went above and beyond to accommodate your needs and facilitate room changes. Your recognition of their efforts is greatly appreciated, as they are committed to ensuring our guests have a pleasant and memorable stay.As someone with industry knowledge, your feedback is especially valuable to us, and we will use it to make necessary improvements. We hope you will consider staying with us again in the future to experience the positive changes and improvements we are making.Thank you for choosing our hotel, and we look forward to the opportunity to serve you better in the future.

Estimado Sr. Oscar muchas gracias por su puntuación, esperamos mejorar para poder ofrecerle un mejor servicio en una próxima ocasión

Good afternoon Mrs Maria.Thank very much for taking time to comment your experience.Your comments are very important for us to improve our procedures.We hope you visit us again soon.

Good afternoon Mr Alexander.Thank very much for your comments.We work for improving our guests experience.

Good Morning.Thank very much for your comments.

Good morning mr Jose.Thanks foy choosing Holiday Inn Express Medellin and your feedback.Your comments are very important for us to improve the experience of our guests.

Buenas tardes señora Martha.Gracias por elegir el Hotel Holiday Inn Express Medellin.Agradecemos sus comentarios y apreciaciones pues nos animan a seguir haciendo las cosas bien.

Buenos días señor Hamoud.Cordial saludo.Agradecemos haber elegido el Hotel Holiday Inn Express Medellín como su opción de alojamiento en la ciudad.De acuerdo a su calificación de nuestros servicios nos agradaría conocer a fondo su experiencia a fin de tomar medidas correctivas y que situaciones similares no se vuelvan a presentar.A la espera de sus comentarios.

Good morning Mr Garick.Thanks for choosing Holiday Inn Express Hotel Medellin.Your comments are very importatnte for us to improve day by day.Thanks again.

Buenas tardes. Gracias por elegir al Hotel Holiday Inn Express Medellin. Nos complace saber que su estadía fue placentera y que la atención y el servicio superaron sus expectativas. Sus comentarios son muy importantes para nosotros para seguir haciendo las coas bien. De nuevo mil gracias por sus apreciaciones y esperamos tenerlo de regreso muy pronto. Edison Mejia Jefe de Recepcion.

Buenos dias señor Edisson.Reciba un cordial saludo.Gracias por elegir el Hotel Holiday Inn Express Medellin.Sus comentarios son muy importantes para nosotros pues nos animan a seguir haciendo las cosas bien.Esperamos tenerlo de regreso muy pronto.

Good morning.Thanks for choosing us.We appreciate your comments, and We hope you stay with us soon.Have a nice day.

Buenas tardes. Gracias por elegir al Hotel Holiday Inn Express Medellin. Nos complace saber que su estadía fue placentera y que la atención y el servicio superaron sus expectativas. Sus comentarios son muy importantes para nosotros para seguir haciendo las coas bien. De nuevo mil gracias por sus apreciaciones y esperamos tenerlo de regreso muy pronto. Edison Mejia Jefe de Recepcion.

Estimado Sr. Julian muchas gracias por compartir sus comentarios, nos alegra saber que le gusto todo durante su estadía, esperamos este año terminar con el proceso de remodelación, espero tenerlo nuevamente con nosotros!

Dear Juan thank you so much for sharing your comments, we are happy to know you liked the area during your stay!, We hope to have you back very soon!

Dear Anne L thank you so much for sharing you comment, we are so happy to know you has a great stay during your visit in Medellin City, we hope to have you back again, have a nice day!!

Dear Laurenne, thank you so much for sharing your comments, we are glad to know you liked the location, hope you have a great day!!

Dear Kurt thank you so much for your score! we hope to see very soon!

Estimado Sr. Jose Roberto nos alegra saber que le gusto el servicio del restaurante ofrecido durante su estadía con nosotros, esperamos tenerlo nuevamente de regreso!

Dear Alexander thank you so much for sharing your comments, thank so much for your observations aout the breakfast, the attention offered by our staff, the bottles of water that were not given to you for being a IHG member, we will take everything into count. Your opinion it's very important for us to improve and be able to provide a better service next time around!!

Dear John, thank you so much for sharing your comments, we are happy to know you liked the location and the attention offered by our staff. We hope to have you back very soon!

Dear Alvaro thank you so much for sharing your comments, we are happy to know you liked the location and the attention offered by our staff. We hope to have you bakc very soon